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8/12/2019 Electronic Enabled Training Office & Administration_ISTD
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Electronic Enabled Training Office &
Administration
Session 2 Dated 30th March, 2014
Facilitator NityaKrishna
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Presentation Outline
Objectives; Definitions; Introduction
The Changing Workplace
Its impact on Training & Development
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Introduction
Electronic Enabled Training Office & Administration - refersto the technical aspects of implementing E- learning at the
workplace
Training and development as a function has undergonesignificant changes esp. in the last decade after the 1990s
Advent and use of technology has changed the way of
training and its delivery
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Changes In The Workplace
Accelerating global competition
More globalization, integrated and connected economies,competition in the domestic and foreign market both for sale,revenue generation, market penetration & expansion, and
survival
Knowledge explosion
Fast pace of innovation across the globe, necessitating all
players to respond accordingly Need to introduce knowledge management comprehensive
process of managing knowledge from knowledge creation /discovery to dissemination to utilization
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Changes In The Workplace (Contd)
Continuing reorganization of work structures andrelationships
Reduced hierarchical structures need for flatter structures,
cross functional groupings in order to facilitate decentralizedand faster decision making
Blurred boundaries reduction in compartmentalization, more
easy access and sharing, better connection, communication
and synchronization of work between departments / functions
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Changes In The Workplace (Contd) Teams as basic building blocks - pressures to make rapid
decisions, to reduce inefficiencies, and to continually improvework processes
Changed management perspective towards employees employees no more expected to just comply with orders,
rather be committed to organizational goals and mission
Cont inuous change
Organizations are expected to continue the cycles of reflection
and reorganization. However, changes may be both large andsmall and are likely to be interspersed with periods of stability
Kling and Zmuidzinas identify three types of change Metamorphosis - far reaching, fundamental change
Migration - shifts toward a new form
Elaboration - changes that enhance some aspect of work
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Changes In The Workplace (Contd)
Advancing technology
Fast pace of changing technology
Pressure to deliver faster
More technological sophistication required in the operations andproduct / service delivery
Increased workforce diversity
Employees from different countries, cultures, religion, language
etc.
More no. of women in the workforce as compared to before
People from physically disabled groups as part of the workforce
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Changes In The Workplace (Contd)
Changing workforce demographics
Multigenerational workforce
More no. of Gen Y in the workforce
Changing rules of business and workplace
Faster, Innovative
More global reach
Focus on ROI
More open and flexible
Reduced job securities, thrust on performance
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Impact On Training & Development
Focus on measurable results Performance improvement
Training not for the sake of training only
Focus on cost reduction and improvement in ROI Training budget to be justified by establishing its impact on business
outcomes
Focus on reducing duration of training programmes Short term programmes just as much required
Just in time training
Cost reduction and benefit optimization
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Impact On Training & Development (Contd)
Training to address issues related to geographicaldiversity
Sensitization to different cultures, languages, values, ways of
working etc.
Interpersonal relations
Sensitization towards heterogeneous mix of people gender,
physically disabled people, people from different generations etc.
Training to address challenges emerging out of
globalization Continuous upgradation and upskilling
Job rotation, cross functional roles
Technological changes
Changes in work structures For example : team structures etc.
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Impact On Training & Development (Contd)
Just in time learning Getting trained just when it is required rather than learning
something now and utilizing it at a later date
Ensures better retention ad delivery
Knowledge Management
Creation of knowledge, continuous innovation
Acquiring knowledge
Recording / conserving knowledge
Knowledge dissemination
Knowledge utilization
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Thank You !
Questions ?