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eLandings Help: Where, When and How to Get Assistance

ELandings Help: Where, When and How to Get Assistance

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Page 1: ELandings Help: Where, When and How to Get Assistance

eLandings Help:Where, When and How to Get Assistance

Page 2: ELandings Help: Where, When and How to Get Assistance

Website Assistance for eLandings

https://elandings.atlassian.net/wiki/display/doc/eLandings+User+Documentation

Page 3: ELandings Help: Where, When and How to Get Assistance

Website Assistance for eLandings

Electronic Reporting Questions: http://alaskafisheries.noaa.gov/er/default.htm

Alaska Department of Fish and Game:

http://www.cf.adfg.state.ak.us

International Pacific Halibut Commission: http://www.iphc.washington.edu/halcom

National Marine Fisheries Service (NOAA Fisheries)

http://alaskafisheries.noaa.gov/

Page 4: ELandings Help: Where, When and How to Get Assistance

Temporary Disconnect from Internet?

Page 5: ELandings Help: Where, When and How to Get Assistance
Page 6: ELandings Help: Where, When and How to Get Assistance

On-line Charts

National Marine Fisheries Service (NOAA Fisheries) http://alaskafisheries.noaa.gov/er/default.htm

Page 7: ELandings Help: Where, When and How to Get Assistance

Need help now….•IFQ report, IFQ permit•Problem with CFEC permit •Observer fees•eLandings support desk: (888) 443-5726•NMFS Enforcement data clerks: (800) 304-4846 option 1

Is it Time Sensitive?

Could wait until Monday….

• I created a duplicate report and need to delete it• I need to edit a report past the 90 day cut off• We are thinking of setting up a new custom processing operation• I am getting an error on the pricing and grading page

[email protected]

Page 8: ELandings Help: Where, When and How to Get Assistance

• eLandings support desk: (888) 443-572624 hours a day, 7 days a week; nights/weekends

• NMFS Enforcement data clerks: (800) 304-4846• 18 hours/day, 7 days a week; nights/weekends • Time-sensitive issues, IFQ questions

[email protected]• Suja Hall, NMFS: (907) 586-7462 & Jennifer Mondragon, NMFS: (907)

586-7010• Business hours, M-F• User Accounts, Halibut/sablefish IFQ , Observer Fees

• Gail Smith, ADF&G: (907) 465-6157• Business hours, M-F• State landing reports, fish tickets, salmon reporting

Who to ContactGuy Becken