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© 2014 Regents of the University of Minnesota. All rights reserved. Effec%vely U%lizing Social Media in your NonProfit Organiza%on PRESENTED BY MOLLY FRENDO Extension Educator, Distance Learning and Technology Center for Youth Development University of Minnesota Extension (651) 480-7704 [email protected]

Effec%velyUlizing Social)Media)in)your)) NonProfitOrganizaon · social media plan Using social media to connect Strategies and tips for using social media ... CREATING)ASOCIAL)MEDIAPLAN)

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Page 1: Effec%velyUlizing Social)Media)in)your)) NonProfitOrganizaon · social media plan Using social media to connect Strategies and tips for using social media ... CREATING)ASOCIAL)MEDIAPLAN)

© 2014 Regents of the University of Minnesota. All rights reserved.

Effec%vely  U%lizing    Social  Media  in  your    

Non-­‐Profit  Organiza%on  PRESENTED  BY    MOLLY  FRENDO  

Extension Educator, Distance Learning and Technology

Center for Youth Development University of Minnesota Extension

(651) 480-7704 [email protected]

Page 2: Effec%velyUlizing Social)Media)in)your)) NonProfitOrganizaon · social media plan Using social media to connect Strategies and tips for using social media ... CREATING)ASOCIAL)MEDIAPLAN)

© 2014 Regents of the University of Minnesota. All rights reserved.

Building a social media

plan

Using social media to connect

Strategies and tips for using social media

GOALS  FOR  TODAY’S  SESSION  

Page 3: Effec%velyUlizing Social)Media)in)your)) NonProfitOrganizaon · social media plan Using social media to connect Strategies and tips for using social media ... CREATING)ASOCIAL)MEDIAPLAN)

© 2014 Regents of the University of Minnesota. All rights reserved.

SOCIAL  MEDIA  BEST  PRACTICES  

Page 4: Effec%velyUlizing Social)Media)in)your)) NonProfitOrganizaon · social media plan Using social media to connect Strategies and tips for using social media ... CREATING)ASOCIAL)MEDIAPLAN)

© 2014 Regents of the University of Minnesota. All rights reserved.

Set a time

Connect your tools

Watch and learn

AVOIDING  FRUSTRATION  

Page 5: Effec%velyUlizing Social)Media)in)your)) NonProfitOrganizaon · social media plan Using social media to connect Strategies and tips for using social media ... CREATING)ASOCIAL)MEDIAPLAN)

© 2014 Regents of the University of Minnesota. All rights reserved.

Organization Efficiency

Accountability Effectiveness

Reasons to use a social media

calendar

Page 6: Effec%velyUlizing Social)Media)in)your)) NonProfitOrganizaon · social media plan Using social media to connect Strategies and tips for using social media ... CREATING)ASOCIAL)MEDIAPLAN)

© 2014 Regents of the University of Minnesota. All rights reserved.

CREATING  A  SOCIAL  MEDIA  PLAN  

Know your

target messages

1. Know your goal

Look at analytics available

2. Evaluate your

current success

Page 7: Effec%velyUlizing Social)Media)in)your)) NonProfitOrganizaon · social media plan Using social media to connect Strategies and tips for using social media ... CREATING)ASOCIAL)MEDIAPLAN)

© 2014 Regents of the University of Minnesota. All rights reserved.

CREATING  A  SOCIAL  MEDIA  PLAN  

Use multiple admins

and vary types of

posts

3. Create a content schedule

Consistently look at how

your strategies

work

4. Test, evaluate, and try again

Page 8: Effec%velyUlizing Social)Media)in)your)) NonProfitOrganizaon · social media plan Using social media to connect Strategies and tips for using social media ... CREATING)ASOCIAL)MEDIAPLAN)

© 2014 Regents of the University of Minnesota. All rights reserved.

CREATE  A  SOCIAL  MEDIA  EDITORIAL  CALENDAR  

Page 9: Effec%velyUlizing Social)Media)in)your)) NonProfitOrganizaon · social media plan Using social media to connect Strategies and tips for using social media ... CREATING)ASOCIAL)MEDIAPLAN)

© 2014 Regents of the University of Minnesota. All rights reserved.

Page 10: Effec%velyUlizing Social)Media)in)your)) NonProfitOrganizaon · social media plan Using social media to connect Strategies and tips for using social media ... CREATING)ASOCIAL)MEDIAPLAN)

© 2014 Regents of the University of Minnesota. All rights reserved.

Page 11: Effec%velyUlizing Social)Media)in)your)) NonProfitOrganizaon · social media plan Using social media to connect Strategies and tips for using social media ... CREATING)ASOCIAL)MEDIAPLAN)

© 2014 Regents of the University of Minnesota. All rights reserved.

TIPS  FOR  BEING  ENGAGING  ON  FB  

Make sure your content is current

Use multiple admins

Use media to engage and appeal

emotionally

Drive people to your website through links

Use a call to action button

Determine the ideal time and frequency

of your posts for your audience

Respond to comments

Evaluate your success

Page 12: Effec%velyUlizing Social)Media)in)your)) NonProfitOrganizaon · social media plan Using social media to connect Strategies and tips for using social media ... CREATING)ASOCIAL)MEDIAPLAN)

© 2014 Regents of the University of Minnesota. All rights reserved.

USING  PINTEREST  TO  SUPPORT  YOUR  AUDIENCE  

Page 13: Effec%velyUlizing Social)Media)in)your)) NonProfitOrganizaon · social media plan Using social media to connect Strategies and tips for using social media ... CREATING)ASOCIAL)MEDIAPLAN)

© 2014 Regents of the University of Minnesota. All rights reserved.

Use Pinterest if your volunteers are…

Female and/or

mothers

Serving on project

committees

Pulling together ideas to use with others

Page 14: Effec%velyUlizing Social)Media)in)your)) NonProfitOrganizaon · social media plan Using social media to connect Strategies and tips for using social media ... CREATING)ASOCIAL)MEDIAPLAN)

© 2014 Regents of the University of Minnesota. All rights reserved.

GOALS   FOR  BU ILD ING  YOUR  P INTEREST   FOLLOWING  

Make connections with others

Build your content

foundation

Learn what your audience

likes

Page 15: Effec%velyUlizing Social)Media)in)your)) NonProfitOrganizaon · social media plan Using social media to connect Strategies and tips for using social media ... CREATING)ASOCIAL)MEDIAPLAN)

© 2014 Regents of the University of Minnesota. All rights reserved.

MUST -­‐HAVES  WHEN    US ING  P INTEREST  

Start with two different board

ideas Use the 80/20 rule

Make sure your content is HELPFUL,

BEAUTIFUL, & ACTIONALBLE

Page 16: Effec%velyUlizing Social)Media)in)your)) NonProfitOrganizaon · social media plan Using social media to connect Strategies and tips for using social media ... CREATING)ASOCIAL)MEDIAPLAN)

© 2014 Regents of the University of Minnesota. All rights reserved.

Page 17: Effec%velyUlizing Social)Media)in)your)) NonProfitOrganizaon · social media plan Using social media to connect Strategies and tips for using social media ... CREATING)ASOCIAL)MEDIAPLAN)

© 2014 Regents of the University of Minnesota. All rights reserved.

STRATEGIES  FOR  USING  TWITTER  

Make sure your username is your

brand

Ensure your profile page reflects your

brand

Make sure you reply & interact

Listen well – search for your

organization

Keep it short, sweet, and

frequent

Page 18: Effec%velyUlizing Social)Media)in)your)) NonProfitOrganizaon · social media plan Using social media to connect Strategies and tips for using social media ... CREATING)ASOCIAL)MEDIAPLAN)

© 2014 Regents of the University of Minnesota. All rights reserved.

SHARES,  HASHTAGS,  DIRECT  MESSAGES…  OH  MY!  

Share links any time you get mentioned in the media

Use a hashtag to help people search for a topic

Use DMs when you need to connect directly with an individual

Page 19: Effec%velyUlizing Social)Media)in)your)) NonProfitOrganizaon · social media plan Using social media to connect Strategies and tips for using social media ... CREATING)ASOCIAL)MEDIAPLAN)

© 2014 Regents of the University of Minnesota. All rights reserved.

STRATEGIES  FOR  USING  TWITTER  

Create and follow Twitter lists to better

understand your audience

Offer a “Twixclusive” – an incentive only

those who follow you on Twitter can see

Ask volunteers to tweet about their

experiences and tag your organization

Vary your messages and use different types of media

Consider a ‘promoted’ account if

you have a large audience on Twitter

Page 20: Effec%velyUlizing Social)Media)in)your)) NonProfitOrganizaon · social media plan Using social media to connect Strategies and tips for using social media ... CREATING)ASOCIAL)MEDIAPLAN)

© 2014 Regents of the University of Minnesota. All rights reserved.

USING  SNAPCHAT  TO  CONNECT  WITH  (MILLENNIAL)  VOLUNTEERS  

Page 21: Effec%velyUlizing Social)Media)in)your)) NonProfitOrganizaon · social media plan Using social media to connect Strategies and tips for using social media ... CREATING)ASOCIAL)MEDIAPLAN)

© 2014 Regents of the University of Minnesota. All rights reserved.

A combined series of Snaps

Can be replayed unlimited times within 24 hours

Show the behind the scenes, more human side of your organization

SNAPCHAT  STORIES  

Page 22: Effec%velyUlizing Social)Media)in)your)) NonProfitOrganizaon · social media plan Using social media to connect Strategies and tips for using social media ... CREATING)ASOCIAL)MEDIAPLAN)

© 2014 Regents of the University of Minnesota. All rights reserved.

Ideas for Snapchat

ü  Shadow a volunteer or client for the day

ü  Allow volunteers to take over your account

ü  Promote events and fundraisers

ü  Address relevant issues your followers are interested in learning about

Page 23: Effec%velyUlizing Social)Media)in)your)) NonProfitOrganizaon · social media plan Using social media to connect Strategies and tips for using social media ... CREATING)ASOCIAL)MEDIAPLAN)

© 2014 Regents of the University of Minnesota. All rights reserved.

TIPS  FOR  ELECTRONIC  NEWSLETTERS  Keep it short by driving content to your website through links

Use photos and embedded videos to engage

Don’t forget to TEST to see how your message renders before sending

Use short, action-based email subject lines that will inspire recipients to open

Evaluate the success of your newsletter and examine your readership

Brand recognition is essential – otherwise, keep it simple and clean

Consider how your e-Newsletter looks on a mobile device

Make sure you’re sending content your readers want and will use

Link your e-Newsletter to your social media accounts

Page 24: Effec%velyUlizing Social)Media)in)your)) NonProfitOrganizaon · social media plan Using social media to connect Strategies and tips for using social media ... CREATING)ASOCIAL)MEDIAPLAN)

© 2014 Regents of the University of Minnesota. All rights reserved.

CONTACT  ME:  

Molly Frendo Extension Educator,

Distance Learning and Technology

University of Minnesota Extension Center for Youth

Development [email protected]

(651) 480-7704