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INSTITUTE OF TECHNOLOGY & SCIENCEMOHAN NAGAR, GHAZIABAD

Learning objective & Lesson Plan

Course: PGDM Trimester: V1Section: HR Specialization Subject: Emotional Intelligence

Name of Faculty: Dr. P.U.B.Rao

PART ILearning objective

Introduction

Todays fast pace and high rate of change requires different skills for survival and success. Good relationships andcoping strategies are the key to our success in every area of human activity, from the initial bonding between parentand child to the ability of a manager to bring out the best in his or her employees. Higher stress levels require bettehandling abilities. Mentoring relationships are particularly essential in times like these. Expertise in a particular fieldplays a lesser role, while internal qualities like resilience, initiative, optimism, and adaptability are taking on new value

This is where knowledge of Emotional Intelligence helps.

Course Objective :

The objective of this course is to acquaint the students with the principles of emotional intelligence, help them toassess their own abilities, and guide them to heightened awareness of ways to grow in these abilities.

Intended Learning Outcomes:

After undergoing this course the students are expected to learn, The ability to accurately perceive, appraise, and express emotion. The ability to access or generate feelings on demand when they can facilitate understanding of themselves or other

persons

The ability to understand emotions and the knowledge that derives from them, The ability to regulate emotions to promote emotional and intellectual intelligence

Course Contents

Unit 1 Introduction.

Over view of the course content.- Difference between IQ and EQ.- brief history of emotional intelligence. Buildingblocks of Emotional Intelligence, BarOn Model of Emotional Intelligence. Importance of Emotional Intelligence in thebusiness world.

Unit -- 2 The Intrapersonal Realm

The Intrapersonal Realm - Emotional Self-Awareness through instruments like FIRO-B, MBTI, and EQ instruments-Assertiveness- Independence - managing your emotions.

Unit - 3 The interpersonal Realm

The interpersonal realm Empathy Social responsibility Interpersonal relationships

Unit - 4 The Adaptability Realm

Problem Solving, - Reality Testing,- Flexibility Stress Tolerance Impulse Control

Unit 5. The General mood Realm and putting all together

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Happiness OptimismThe Star Performers Emotional Intelligence as Ability

Session Plan :

Session/s

TopicReadings /preparation /practical

1 & 2 Over view of the course content - Difference between IQ and EQ - brief

history of emotional intelligence.

A tale of twopersons. A case

study distributed inthe class by thefaculty.

3 &4 Building blocks of Emotional Intelligence, BarOn Model of EmotionalIntelligence. Importance of Emotional Intelligence in the business world.

Case of SatishChaudharisbehaviour ABCDEsapplication - -distributed in theclass by the faculty.

5 , 6,7 & 8 The Intrapersonal Realm - Emotional Self-Awareness throughinstruments like FIRO-B, MBTI, and EQ instruments

Movie on EI at work

9 ,10 Assertiveness- Independence - managing your emotionsExercises - Self -Assessment

11,12,&13 The interpersonal realm Empathy Social responsibility

Exercises - Self AssessmentMovie Corporate

14 &15Interpersonal relationships exercises

Exercises - Self -Assessment

16Mid - term examination

17,18,19&20

The Adaptability Realm - Problem Solving, - Reality Testing,- Flexibility- Learning through self disclosure - Hot seat exercise.

Exercises - Self AssessmentMovie on EI content.

21 & 22Stress Tolerance

Exercises - Self -Assessment

23 to 30 Impulse ControlExercises - Self -Assessment

31 to 33 Happiness Optimism The Star Performers Emotional Intelligence as

Ability

Review of the entire course.

Teaching Methods

Conceptual inputs are given through lecture method group exercises, case studies, practical training sessionsexperiential learning methods are applied as pedagogy.

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.Assessment : Grading will be based on Learning journal 20% Class exercise/case studies 20% Mid term examination 20% End term examination: 40%

100%

Class attendance is crucial for class discussions .Students are liable to be tested on the material from the reference

books; class notes as well as what is covered in the class discussions.

SUGGESTED READINGS:

There is no prescribed text book for this course. The students may consult the following books for reference.

Working with Emotional Intelligence by Daniel Goleman

Emotional intelligence at work by Hendrie Weisinger

Academic Honesty

Students are expected to uphold the ITS standard of conduct for students relating to academic dishonesty, which isdefined as an intentional act of deception in which a student seeks to claim credit for the work or effort of another

person or uses unauthorised materials or fabricated information in any academic work.

Students assume full responsibility for the content and integrity of the academic work they submit. The guidingprinciple of academic integrity is that a students submitted work, examinations, reports, and projects must be thatstudents own work for individual assignments, and the groups own work for group assignments/ projects. Studentsare guilty of academic dishonesty if they:

Use or obtain unauthorised materials or assistance in any academic work; i.e. cheating.

Falsify or invent any information regarded as cheating by the instructor; i.e. fabrication.

Give unauthorised assistance to other students, i.e. assisting in dishonesty.

Represent the work of others as their own; i.e. plagiarism.

Modify, without instructor approval, an examination paper, record or report for the purpose of obtainingadditional credit; i.e. tampering.

The penalty for academic dishonesty is severe. Any student guilty of academic dishonesty may be subject to receive afailing grade for the examination, assignment, quiz, or class participation exercise as deemed appropriate by thefaculty. In addition, the penalty could also imply that the student receive a failing grade for the course and be reportedto the PGP Chairperson and the Chairperson, Student Affairs.

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