Effective Supervision. 2 Overview Supervision - 5 Rules Delegation Four Steps in DelegationFour Steps in Delegation Tasks that Shouldn’t be DelegatedTasks

EffectiveEffectiveSupervision Supervision

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OverviewOverview

Supervision - 5 RulesSupervision - 5 Rules

DelegationDelegation• Four Steps in DelegationFour Steps in Delegation• Tasks that Shouldn’t be DelegatedTasks that Shouldn’t be Delegated• Common Mistakes in DelegationCommon Mistakes in Delegation

ScenariosScenarios

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Five Rules of SupervisionFive Rules of Supervision

Rule #1 - Get InvolvedRule #1 - Get Involved• Know Your PeopleKnow Your People

Get out from behind your desk Get out from behind your desk Don’t be over-involved Don’t be over-involved Show InterestShow Interest

• Sense of MissionSense of Mission Have a planHave a plan Share your visionShare your vision

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Rule #2 - Open Channels of CommunicationRule #2 - Open Channels of Communication• Encourage discussionEncourage discussion• Resolve conflictResolve conflict• ListenListen• Remain in controlRemain in control


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Rule #3 - Give Your People a Chance to DevelopRule #3 - Give Your People a Chance to Develop• Match the People to the WorkMatch the People to the Work

Be aware of requirements and limitations Be aware of requirements and limitations Education and training Education and training

PME, CCAF, TDY, Additional DutiesPME, CCAF, TDY, Additional Duties

• Be FlexibleBe Flexible Welcome ChangeWelcome Change


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Rule #4 - Establish Standards and Stick to ThemRule #4 - Establish Standards and Stick to Them• Air Force StandardsAir Force Standards• Personal StandardsPersonal Standards• Enforce ThemEnforce Them• Excellence Begins with YouExcellence Begins with You


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Rule #5 - Provide FeedbackRule #5 - Provide Feedback• Constructive criticismConstructive criticism• Praise in public and discipline in privatePraise in public and discipline in private• Don’t be afraid to approach themDon’t be afraid to approach them• Ask for their views/opinionsAsk for their views/opinions


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REVIEWREVIEW

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DelegationDelegation

Giving a subordinate the Giving a subordinate the responsibilityresponsibility, , authorityauthority, and , and accountabilityaccountability to to accomplish a specific task.accomplish a specific task.

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ResponsibilityResponsibility• Obligation to complete a task Obligation to complete a task • Ultimate responsibility remains with the Ultimate responsibility remains with the

leader leader

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AuthorityAuthority Amount of influence given to you to get Amount of influence given to you to get

the task donethe task done Degrees Degrees

Sufficient (Matches Responsibility)Sufficient (Matches Responsibility) SpecificSpecific


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AccountabilityAccountability• Must be definedMust be defined• Don’t stop shortDon’t stop short• FeedbackFeedback


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If you don’t delegate properly…or at allIf you don’t delegate properly…or at all• Mission suffersMission suffers• Supervisory overloadSupervisory overload• Overlooked itemsOverlooked items• Stifled potential of subordinatesStifled potential of subordinates

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Define the taskDefine the task• Is task suitable for delegation?Is task suitable for delegation?

Assign the taskAssign the task• Choose the right person.Choose the right person.

Grant authorityGrant authority• Decide the amount of power to give.Decide the amount of power to give.

Follow-upFollow-up• Give positive feedback.Give positive feedback.

Four Steps in DelegationFour Steps in Delegation

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Tasks You Don’t DelegateTasks You Don’t Delegate

Conceptual planningConceptual planning Morale problemsMorale problems Staff problemsStaff problems Reviewing performance reportsReviewing performance reports Pet projectsPet projects

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Common Mistakes in Common Mistakes in DelegationDelegation

Unclear delegationUnclear delegation Supervise too closelySupervise too closely Rushed delegationRushed delegation Improper selection of subordinatesImproper selection of subordinates

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SCENARIOSSCENARIOS

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Scenario #1Scenario #1

As Cadet Logistics Group Commander, it is your As Cadet Logistics Group Commander, it is your duty to plan for the cadet wing’s biggest social duty to plan for the cadet wing’s biggest social event: the Wing Spring Picnic. event: the Wing Spring Picnic.

As a result of your position and responsibilities As a result of your position and responsibilities this term, you are given 55 people to supervise. this term, you are given 55 people to supervise.

Using the rules of effective supervision and Using the rules of effective supervision and delegation, answer the following questions.delegation, answer the following questions.

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Let’s assume you selected Cadet Smith as the Let’s assume you selected Cadet Smith as the Spring Picnic OIC. During a group staff meeting, Spring Picnic OIC. During a group staff meeting, you get upset with the way he is leading the you get upset with the way he is leading the team. You begin to yell at Cadet Smith in front of team. You begin to yell at Cadet Smith in front of everyone concerning his leadership and everyone concerning his leadership and delegation skills.delegation skills.

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You’re a newly assigned 2Lt in a Security You’re a newly assigned 2Lt in a Security Forces unit. You answer all correspondence no Forces unit. You answer all correspondence no matter how insignificant and involve yourself in matter how insignificant and involve yourself in all routine matters. all routine matters.

As a result, you dismiss your commander’s As a result, you dismiss your commander’s concerns regarding a new base defense plan. concerns regarding a new base defense plan. One evening a serious security situation One evening a serious security situation develops due to inadequate procedures. develops due to inadequate procedures.

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As section OIC you supervise 10 NCOs. You As section OIC you supervise 10 NCOs. You have a reputation of handling correspondence have a reputation of handling correspondence quickly due to your constant supervision. You quickly due to your constant supervision. You monitor their activities closely. monitor their activities closely.

One day, you’re sent on TDY for a month and One day, you’re sent on TDY for a month and upon your return, you’re advised of numerous upon your return, you’re advised of numerous problems in your section regarding the quality of problems in your section regarding the quality of work. work.

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SummarySummary

Supervision - 5 RulesSupervision - 5 Rules

DelegationDelegation• Four Steps in DelegationFour Steps in Delegation• Tasks that Shouldn’t be DelegatedTasks that Shouldn’t be Delegated• Common Mistakes in DelegationCommon Mistakes in Delegation

ScenariosScenarios

Documents

Effective Supervision. 2 Overview Supervision - 5 Rules Delegation Four Steps in DelegationFour Steps in Delegation Tasks that Shouldn’t be DelegatedTasks