Effective School Case ManagementBuilding school capacity to engage students with support needs in mental health & wellbeing

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This PowerPoint is central to a professional development package on effective school case management

The supporting material on effective school case management can be accessed at:

http://mmplus.agca.com.au/escm_home.php

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v

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effective School Case ManagementModule 3.1 A framework for

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Purpose

1. To explain briefly how the ESCM framework and Kit were developed2. To present the elements of the ESCM framework3. To introduce the principles, aims, and definition of ESCM4. To summarise ESCM system and strategies

3.1.1

School Case ManagementA framework for effective

Four Processes

1. A review of Australian-based literature2. Consensus-building process (Delphi Method) 3. Focus groups4. Feedback on utilisation of the kit

How was thisresource developed?

3.1.2

A frameworkSchool Mental Health Program

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for a Comprehensive whole

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Case Management structures & processLevels of support associated with School

3.1.4

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of effective School Case Management practice?What have you found to be the elements

3.1.5

A Frameworkfor Effective School Case Management

Principles of Effective School Case Management

A Definition of Effective School Case Management

Aims of Effective School Case Management

Processes Effective School Case Management

Establishing a system Strategies

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1. The promotion of the student’s health & well-being

2. An individualised process

3. Maintenance of legal and human rights, privacy & confidentiality

4. Non-discriminatory & culturally appropriate practice

5. An efficient & purposeful management process

School Case Management practice5 Principlesof effective

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School Case Management practice?How would you define effective

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A definition of effective School Case Management practice

Effective school case management is primarily a collaborative process intrinsic to the delivery of quality services designed to meet the needs of school students who have support requirements. Mindful of including the views of students, it is student focused &…

3.1.9

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A definition of effective School Case Management practice

... aims to develop, monitor, disseminate, & evaluate a plan of action to enable these students to function to the best of their ability & circumstances within & beyond the school system despite having support needs. (Dr Terry de Jong, 2006)

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Aims

1. To enable students to function to the best of their ability & circumstances within & beyond the school system

2. To contribute to engaging students in meaningful learning

3. To develop, monitor, disseminate, & evaluate a plan of action

4. To achieve a seamless service delivery through the coordination of & collaboration between service providers

Seven core aims:

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AimsSeven core aims:

5. To ensure that the student with his/her parents/caregivers has access to these service providers

6. To actively involve and empower the student(s) & their parents/caregivers in decision-making processes

7. To assist teachers & school staff in their work with students who have support needs.

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Establishinga school-based system

Using a whole school approach to mental health promotion, a School Case Management (SCM) team or equivalent is established

Strong support of the school executive & school community in general is provided

SCM team is responsible for collaboratively devising an integrated action plan for individual students with support needs.

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Membership of the SCM team will vary according to the support needs of student population & individual students

Ideally, the SCM team involves a school administrator; a student services/pastoral care staff member; the school psychologist/ counsellor & other allied heath services

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Establishinga school-based system

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Roles & responsibilities of the members of the SCM team are outlined, clearly understood, & communicated

The SCM team develops a shared vision The SCM team is adequately resourced

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Establishinga school-based system

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Case Management ProcessSeven interconnected & cyclical processes:

1. Case Identification: Identifying the eligibility of the student for case management process

2. Referral: Process of establishing student needs, relationship building and referral

3. Assessment: Identifying student’s needs4. Planning: A collaborative and dynamic process of establishing a

action plan

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Case Management ProcessSeven interconnected & cyclical processes:

5. Implementation: A collaborative and dynamic process of establishing a action plan

6. Transition, closure or completion7. Evaluation: Determining the effectiveness of the case

management processes and the action plan.

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