Education Services - Home – Shropshire Learning Gateway · Education Services Welcome to Inspire ... Construction Design and Management Coordinator Service ... including performance

EducationServices

EducationServices

Welcome to Inspire to learnInspire to learn is the one-stop-shop to support you in educating local children and young people.It puts education support right at the heart of improving learning,maximising the potential of services. Whether through dietary support,innovative ICT, or nurturing staff through excellent HR processes, webelieve that together, we can make a difference, enabling Shropshire’schildren achieve their dreams.

Our approach and ethos will be very different to any other provider, because caring about Shropshire, its children and their future is integral to our DNA.

We look forward to working together with you to design the bestpossible future for Shropshire.

School IT Systems Support(SITSS) We offer high quality, flexible advice and guidanceto support all your ICT needs. With a wide range ofexperience, the team has specialist knowledge ofthe academic market offering ICT expertise tosupport schools and academies, enabling everyfunction you undertake from telephony andtraining to troubleshooting issues when thingsdon’t go to plan and consultancy when you areplanning the technological future of the children inyour care.

How we can support you

You can access a team of experienced technicians,who can provide expertise on technical and SIMSbased issues and queries, whether on site, orremotely – we can support you. With access to awide range of training materials and courses, wecan ensure your team are trained to the higheststandards in areas including Microsoft and SIMS.

Our features

We will tailor our support to match your individualneeds and ICT expertise, with flexible options topurchase more services if required

A hybrid-cloud solution that allows you to retain youron-site infrastructure whilst having the benefit ofbeing monitored and managed by cloud remotesupport tools

Training courses for hardware, software, Microsoftapplications and SIMS, covering a range of topicsfrom general basic user courses to those focused onspecific modules, such as Assessment Manager

Bespoke support specific to school needs and system setup

Training, consultancy and support to help your teamunderstand data, track trends and enhance yourschool’s use of SIMS to meet the needs of pupils,staff, OFSTED and the DfE

Support for software and hardware, for third Partyproducts Installation, upgrade and maintenance

Access to additional pay as you go services such asonsite technical support, switch maintenance, onlinebackup service and Office 365 add-ons

A fully managed service which can be adapted andpriced to meet individual school requirements.

How you can get in touch with us

Jon HoldcroftICT Project Manager01743 [email protected]

School IT Support Service

1

PREMISES SERVICESWe provide a comprehensive range of services toschools, assisting with the core tasks of managingrepairs, planned and reactive maintenance anddevelopment of their buildings. We are adedicated, experienced, locally based team ofprofessionals who have vast experience andknowledge of working within schools.


We also provide an award winning, multi-disciplinary design service that can make sure youmaximise the potential of your existing buildings;we can also co-ordinate funding opportunities fornew projects. This means we can provide acomplete ‘one-stop-shop’ service from inception tocompletion of both new build and refurbishmentprojects. Our experienced team work with a rangeof clients, using the latest, state-of-the-artsoftware, including Building Information Modelling(BIM), are able to deliver sustainable and costeffective building projects.

Our features

Access to a highly experienced, locally based teamwho work extensively with schools

A dedicated Building, Electrical and MechanicalSurveyor

A dedicated Administrator giving you one point of contact

Planned and reactive maintenance for your buildings.This includes contract maintenance schedules,planning, procuring and administration

Provision of an emergency out of hours’ service, 24 hours a day 365 days a year

Specialist impartial advice to ensure compliance with the appropriate premises legislation

Budget monitoring of the school’s Tenant Repair and Maintenance pot.

Access to Technology Forge Cloud property databaseto view your building information

Access to a fully approved, evaluated and monitoredapproved list of Contractors.

State-of-the art 3D visualisation software that allows clients and stakeholders to fully engage withthe design

Compliancy with HSE legislation (incorporating CDM)

Professional Indemnity Cover for work we carry outon your behalf

Professional Negligence Cover for work we carry outon your behalf

Administration of an Emergency Repair Fund that you can buy into which will cover emergency repairwork that is not covered by existing insurance.

Design and Capital Project Delivery Service includingfeasibility studies

Project Management Service

Mechanical and Electrical Design Service

Facilities Management

Construction Design and Management CoordinatorService (via CDMC framework)

PAT Testing Service

Planning/Building Regulation application submissions

Topographical Surveys

Inspection of playground equipment

Training for Governors/Premises Managers

Energy Conservation Advice.


Steve CarpenterPremises Services Manager01743 [email protected]

PREMISES SERVICES

2

Human Resources and Development Services

3

Payroll We provide an efficient, reliable and confidential servicefor managing your payroll needs and have a wealth ofexperience in providing services to schools. We are ableto offer a flexible approach, tailoring the service to theneeds of the customer

We aim to achieve 100% target in paying people ontime and accurately, ensuring that all third partypayments are made by the specified deadlines (includingTeachers’ Pensions, the Local Government PensionScheme and HMRC). With the development of on-lineservices, we are able to offer a streamlined approach tomanaging your service.

How we can support youYou will have access to a dedicated team ofprofessionals, providing accurate advice and support onall aspects of the payroll service, adhering to statutoryrequirements and accurately managing information. You will have a designated contact, so have one point ofcontact for all your needs.

We have extensive knowledge and experience of thepublic sector and schools, in relation to all aspects ofgovernance, Payroll legislation and service provision. We offer a flexible, tailored solution according to theneeds of your school.

We will keep you up to date with information onchanges to legislation and subsequent management ofpolicies to reflect this.

Our features

Pay employees on their contractual monthly pay dayMake BACS payments and process recallsProvide fully itemised and confidential payslips(electronic or paper)Deduct Income Tax and other third party deductionsie court orders, Child Support AgencyDeduct voluntary deductions ie. union subscriptions,credit unionCalculate and pay travel allowances, expenses,overtime and timesheet claimsProcess increments and agreed pay awards (nationaland local)Assess and record statutory and occupational sick,maternity, paternity and adoption payProcess permanent and temporary contractualchanges and non-contractual variations, eg starters,leavers and changes

Provide advice on Payroll/HR procedures, conditions of service and new legislationProvide assistance with assessment of self-employed statusSubmit HMRC Real Time Information in a timelymanner on a monthly basis and year-enddocumentation including electronic P60’s, P11D’s and produce P45s for employees who leaveManage electronic year end filing and reconcile year-end tax returnsProvide information, on request to variousGovernment Agencies, including the HMRC and Child Support AgencyProvide a standard suite of management reportsProduce costing files or reports for uploading tocustomers’ chosen finance systemMaintain “audit trails” for inspection by internal,external and Inland Revenue auditorsProvide access to an online HR and payroll system365 days, including submission and processing ofmileage claims and employee starters, leavers andchanges details with online authorisationProvide a fully backed-up system off siteArchive records in a secure and safe environmentMembership of Customer User Group to shareknowledge and shape the payroll serviceDeduct pension scheme contributionsCreate additional pension schemes/third party payees as required by the customerTransfer automated information in relation to therelevant pension scheme(s) including the LGPS andTeachers’ Pension Scheme (TPS) on a monthly andannual basisSupport on auto enrolment, re-enrolment andassociated administrationSupport and administer Restructures and TUPE Transfers.Administer Salary Sacrifice SchemesProvide tailored and ad-hoc management reportsProvide a consultation service to supportorganisational changeTraining on self-service processes and support ongeneral legislation and statutory changes.


Julie ArrowsmithEmployment Services Manager01743 282780 [email protected]


4

HR Advice and Support We provide a comprehensive and responsive HR Serviceto a range of clients in the education sector. We provideadvice and support to Headteachers, SchoolManagement Teams and Governing Bodies. Timelyprofessional advice and support underpins effective HRmanagement, which contributes to the practicalachievement of our customers’ aims and objectives.


Our staff participate in ongoing CPD to ensure that theyare highly skilled and ready to support you with everyeventuality in a timely and effective manner. We have upto date knowledge and experience of the legal aspects ofan area of school management with a constantlychanging framework. We can provide a bespokeapproach to provision of HR & Development services tomeet your needs.

You will have a named contact that will provide your HRpackage giving consistency of service and goodknowledge of your school.

Our features

Professional Advice & Consultancy

Developing Model Policies & GuidelinesEmployment LawTerms and conditions for teaching and support staffRecruitmentEmployee relations advice for casework, ,redundancies, grievances, disciplinary action & capabilitySupporting TUPE Transfers (Nursery, Catering, Cleaning Provision)Job EvaluationAcademy Conversion Data Capture & Analysis

Casework Support Services

Act as Investigating Officer for casesAttendance at hearings (including appeals) Negotiating on behalf of the School where needed(for example Compromise Agreements) Support in managing Child Protection allegations

Bespoke Training to Headteachers & Governors

Delivery of Training Courses – Including SaferRecruitment, Performance Management, Essential Conversations Headteachers Induction

HR Administration – producing contracts ofemployment, recruitment advertising

Provision of Coaching for Headteachers and Senior Managers

Mediation Services

Statutory Services:

Employment Checks (including Disclosure &Barring and Teachers Prohibited List)DismissalsStatutory Returns – School Workforce Census /Teachers Annual ReturnTeachers Pensions AdministrationEmployment Law – Litigation SupportHead teacher Appointments

Trade Unions:

Ability to represent the school HR issues at regular Union Forums.


Lorraine EdwardsHR Senior Business Partner01743 [email protected]

People Development Solutions We know how important it is to have the rightpeople, with the rights skills and ability at yourschool. Enhancing the knowledge and talent ofyour team is invaluable to each of your employees,but also to the school, driving its performance andreputation in your community. We believe we canhelp you align the attributes of all the staff withinyour school with your existing and future businessplans, resulting in a continually developing team,giving better potential for the children in your care.


We will provide you with a named contact, whowill get to know you and your school, working withyou to design and develop bespoke solutions,including organisational, structural and teamchanges to face the challenges ahead.

Our features

We work with you to design and deliver staffdevelopment options that will contribute towardsschool, team and individual performance.

Leadership development –we will help the leaders in your team make thetransition from being an efficient manager to aneffective leader. We encourage people to reviewtheir own style and preferred way of working, howpreference impacts on others, understanding thedifference between management and leadership.

Management development –we will support you to develop management skillsincluding performance appraisal and links to PRP,having essential conversations with team membersabout performance, recruitment and selection,supervisory skills and the managers’ role.

Team development – a key driver in a successful school is teamcohesiveness. We will help you empower yourdeveloping team, enhancing their customerrelationships, whether this be with parents,governors, or any of your other key stakeholders;understanding change and developing a common purpose, contributing towards yourschool’s development plans.

Coaching – we offer one-to-one structured coaching tosupport individuals with challenges in roles,responsibilities and working relationships.

Windmills –we are an approved provider of ‘Windmills’ –personalised development to help people optimisetheir potential. The Windmills programme supportsindividuals and groups through change; identifyingtheir prime skills and strengths, knowing how touse them best. Personal action planning isfocussed on enhancing motivation at work using a holistic approach, involving the self-assessmentof work and life activity. Windmills is a concept which can be used for both adults and youngpeople; young people have cited that Windmillshelps to provide focus in terms of job, career and life choices.


John Skelton People Development Business Partner01743 [email protected]


5


6

Occupational Health We are dedicated to maintaining the health andwell-being of all the employees we work with byproviding tailored and timely support, gettinginvolved whenever and wherever appropriate.

We continually improve and evolve to meet theneeds of the ever change education landscape,through professional accreditation, continual stafftraining and a forward thinking approach. Ourcustomers are continually reassured that ourprocesses, advice and confidentiality standards farexceed the industry standard.


We pride ourselves on a personal, pro-active service thatis prompt, flexible and responsive. We will support youwith professional, impartial advice, taking all legislativerequirements into account. We believe that successfulOccupational Health will help the smooth running ofyour school, reducing disruption and productivity whendealing with sickness, help keep your employees healthy,in the work place and working toward the success ofyour school.

Our features

Pre-employment health assessments

Support to enable you to manage staff attendance

Development and implementation of rehabilitationprogrammes for people returning to work

Access to confidential counselling support

Access to confidential physiotherapy support

Immunisations (as needed by your organisation) such as Hepatitis B and seasonal flu vaccine

Review service for ill health retirement applications

Delivery of First Aid courses.


Carol FoxOccupational Health and Safety Manager01743 252814 [email protected]


7

Health and Safety We understand that the Health and Safety of the pupils,teachers and visitors to your school is paramount. WithinInspire to learn, we’re committed to supporting you withthe best quality, comprehensive service to ensure youare meeting all the Health and Safety legislationrequired of you.

Our team can provide you with a wide range of supportto take the worry out of Health and Safety through avariety of packages, tailored to suit you and your school.


The piece of mind that our Health and Safety serviceprovides is invaluable. We will always make our responseprompt, professional, supportive and relevant to yourindividual needs. This undoubtedly saves BusinessManagers and others responsible for Health and Safetymatters both time and money.

You can be confident that you can always trust theaccuracy and relevance of the advice we give inmanaging and minimising risks.

Our featuresDuty Officer - a voice at the end of the phone to giveyou assurance and advice on health and safety queries

Access to a dedicated support team, specialising inschool Health and Safety issues, including modelpolicies and auditing risk assessments

Day to day management of Health and Safety issues,including the reporting of accidents, RIDDOR andcontinual support in compliance to HSE compliance

Training from accredited specialists in areas including:

Fire warden training

Control of Substances Hazardous to Health(COSHH)/Personal Protective Equipment (PPE)

Asbestos Training (including refresher sessions)

Manual Handling

Advice on Crime Prevention and Safer SchoolsAccreditation

A friendly, accessible and professional service, withteam members that are well experienced and highlyqualified across a wide range of health and safety

A team that will support you in developing sensibleand proportionate approaches to managing Healthand Safety

Support enabling you to demonstrate compliancewith Health and Safety standards

Answers to Health and Safety enquiries and thereassurance that you are managing Health and Safety in your organisation.


Carol FoxOccupational Health and Safety Manager01743 252814 [email protected]

Shire Services –Catering ServicesWe deliver catering and cleaning solutions forpublic sector organisations, independent educationestablishments and various community facilities inEngland and Wales. Our award winning schoolmeals service has been founded upon our uniqueability to combine values inherent in both publicand commercial enterprises.

We provide school meals services to all types ofschool, whether maintained, academy or freeschools, Primary, First, Middle, Infant, Junior,Secondary and Colleges are all contained withinour current portfolio. We know that each school isdifferent, so we tailor our provision to meet yourexact requirements.


With experience built up over 20 years in thecommercial and public sector market place, ourteam has comprehensive and wide rangingknowledge within all areas of the catering industry.

Our primary school menus have achieved the Silver“Food for Life” charter mark which recognises ouruse of local and organic produce, as well as thehigh level of freshly prepared dishes.

Our features

A fully managed school meals / catering service

Consultancy packages providing targeted support and advice, including:

Health and Safety

Food Safety

Menu development and nutritional analysis

Review of policies and procedures

Review of food and service arrangements

Financial evaluation

Food Safety and Health and Safety training courses.


Janet CroftShire Services Manager01743 [email protected]

SHIRE SERVICES

8

Shire Services –Cleaning ServicesWe deliver catering and cleaning solutions forpublic sector organisations, independent educationestablishments and various community facilities inEngland and Wales. Our award winning schoolmeals service has been founded upon our uniqueability to combine values inherent in both publicand commercial enterprises.


Our staff are trained in a wide range of tasksspecific to facilities management. This enables you to choose the product that best suits yourneeds and allows us to provide a quality service atthe lowest possible price.

Our features

A fully managed cleaning service

Regular domestic housekeeping

School caretaking services

Emergency restoration

Full house deep clean

Specialist cleaning of carpets, upholstery, ovens and windows

Kitchen ductwork cleaning in line with TR19 standards

Consultancy packages providing targeted support and advice, including:

Health and Safety

Review of policies and procedures

Review of current cleaning arrangements

Health and Safety training courses.


Janet CroftShire Services Manager01743 [email protected]

SHIRE SERVICES

9

Financial Management &Reporting Team We can take the stress out of the financialmanagement of schools, ensuring that yourexpenditure, income and balances are consolidatedand accounted for in a practical way that complieswith statute and accounting standards.

Our team hold the crucial skills and professionalqualifications to provide the best legal andstatutory advice for your school. We can support allyour financial transactions, developing yourefficient management systems that recordinformation for your school, reducingadministrative burdens on your staff.


This service is provided for revenue budgets andmaintenance of the schools capital programme.The service also provides key financial systems andfinancial system administration for use by schoolsincluding SAMIS (General Ledger (GL), PurchaseLedger (PL), Purchase Order Processing (POP), Sales Ledger (SL)) CIVICA Icon (including Payments4 Schools module), and Collaborative Planning(budget management tool).

Our features

Agree, set and monitor schools capital programme

Provide support with General Ledger, Purchase Ledger,Purchase Order Processing, Sale Ledger

Administer and advise on General Ledger chart ofaccounts, process journal transfers and budgetvirements as requested

Training and Support for:

POP and PLImprest Accounts (completion & reconciliation)Requirements of legislation around theConstruction Industry, VAT & Employment Status.

Advice on purchasing of goods and services

Creation of daily BACs files to paysuppliers/correction of returned BACs payments

Duplicate payment checker. Prevention of duplicateand fraudulent payments

Assistance in recovery of incorrect payments and repayment of credit notes

Production & distribution of supplier remittance advices

Set up of debtor accounts

Production and distribution of invoices

Recovery of outstanding debt

Use of Debt Recovery Agents and Bailiff services

Legal Debt recovery

Allocation of income banked to nominated budgets

Arrangement of secure cash collections

Training and support in all income related areas

Access to standardised school specific budgetmonitoring reports within Collaborative Planning

Provide payroll actual data and payroll projectiondata within Collaborative Planning

Administration and development of any furtherspecific report development for individual schools

Ensure all VAT is accounted for and processed with HMRC

Provide advice to maintained schools on VATprocessing as requested

Provide training on the use of purchasing cards to all new cardholders

Administer purchasing card system and ensure all transactions are authorised and charged toGeneral Ledger account each month

Payments 4 Schools to include training and support

Allowing parents to pay for items/trips by card 365 days a year, 24 hours a day for bothBudget and School Fund Items with full reporting functionality.


Cheryl Williams Head of Financial Management & Reporting01743 [email protected]

FINANCE SERVICES

10

Schools Finance We offer comprehensive, operational support toschools’ financial systems – from forecasting to the processing of cash you receive, we are yourfinancial right arm, allowing your school tofunction smoothly.


We are your link between the corporate financialsystems and the day to day running of your school,offering friendly and sound advice, grounded inyears of experience within the education sector. We support a variety of other services you mayaccess including ICT, financial management andpayroll services, we are the glue that binds theschool support system.

Our features

Monthly payroll reports

External journals

Closedown of accounts

Submission of Consistent Financial Reporting (CFR)data to the Department of Education.

Monitoring budget input

Commitment/funding and year-end financialstatements

Salary spreadsheet on request

Remote support facility (Bomgar) and training.

Attendance at finance committee meetings whichshould follow on within 10 working days after thetermly monitoring meeting

Production of appropriate finance committee reports

Additional termly financial health-check and alert

Future year budget forecast

Monthly budget & transaction SAMIS download report

Monthly departmental analysis report

Additional monitoring statements and or meetings.

Ad hoc training events (including governor training).

Salary forecast for budgeting

Chart of accounts coding structure support

Telephone helpline

Preparation of commitment statement with multiple updates

Annual budgeting site visit with Business Manager

Preparation of monthly payroll journal

Monthly monitoring of actual salaries against budget

Input of monthly payroll journal

Preparation of budget plan

Future year financial budgets

Support closedown of accounts

We also support converting academies with a first year option that includes:

The initial establishment of suppliers

Advice and support in the set-up and on-goingmaintenance of the chart of accounts codingstructure

Attendance at school accounting software initial and on-going training sessions.


There is also a ‘first year’ option for convertingacademies which includes supporting the initialset-up of suppliers in line with accounting softwarerequirements, advice and support in the set-up andon-going maintenance of the chart of accountscoding structure, attendance at school accountingsoftware initial and on-going training sessions(where relevant).


Jo MorrisSchools Finance team Leader01743 [email protected]

FINANCE SERVICES

11

Risk & Insurance We support schools to confidently identify theirbusiness risks allowing you to put in place specificcontrols ensuring you are protected as much asyou can be should risks occur. We will work withyou to ensure you have to tools you need to ensurethe risks identified are managed.


We know that Business Continuity management iskey to ensuring you have robust plans in place,enabling you to run your school, should a majorincident occur. We give advice to ensure your plansare robust and offer guidance in exercising them.

Our features

e can provide a Schools’ Handbook which givesdetailed advice on risk management, event guidanceand details on the insurance policies in place togetherwith procedures to be followed

We will manage the insurance policy for the school, giving advice on any day to day queries which may arise

Should an incident occur that means you need toclaim, we can manage this for you, throughout allstages of the claim

If the claim is litigated, we can offer you and yourstaff continued support, should at court hearing be required

The Risk & Insurance team are here to work with youand help you to ensure your school is risk aware andoffer assistance should incidents occur.

We offer regular training to schools on a termly basis.

Insurance is a way of controlling risks bytransferring the risk to an Insurer - it is not asubstitute for good risk management practices.

The insurance team will manage the insurancepolicy for the school and give advice on any day today queries which may arise. Should an incidentoccur which gives rise to a claim, the insuranceteam will manage the claim for you and liaise with you to give assistance in all stages of theclaim. If the claim is litigated then the insuranceteam will support you and your staff if attendanceat court is required.


Angela BeecheyRisk and Insurance Manager01743 [email protected]

FINANCE SERVICES

12

Audit Services We provide crucial assurance across the publicsector, examining systems and processes that willhelp you to find practical ways to continuallyimprove and be your critical friend, if things are notworking as you would expect.

We provide a sensitive approach to undertakingspecial reviews, assignments or fraud investigationswhen you need us.


We provide practical advice when you areintroducing something new, or changing an existingsystem or process, so you can be in control fromthe start.

We will add value to your systems and processes ina way that is realistic and relevant for you. We drawupon our skills, experience and knowledge to dothis, with access to a wide range of up to dateresources, that help our clients improve theirprocesses and the services they offer.

Our features

Across our team we have a rich level of skills andexperience in providing all types of audit andconsultancy work, in both the public and privatesectors including:

A dedicated IT Audit service

Contract and procurement management

Support in Accessing grants

Counter-fraud advice

Dealing with whistleblowing

Investigation of suspect fraud or irregularity

Anti money laundering advice and guidance

Private School Fund audit

Audit of honorary and voluntary funds

Supporting the ‘Responsible Officer’ for independentschools or providing internal audit support.

Forensic accounting

ICT Forensics

Training to Audit Committees, management or staff

Advice in the implementation of new systems andprocesses, or when significant change is planned toexisting ones.


Ceri PilawskiAudit Services manager01743 [email protected]

FINANCE SERVICES

13

School Library Service We support schools in their aim to progresslearning across the curriculum. We work in closepartnership with schools, ensuring teachers havethe resources they need to help all children learn.


We hold a stock of more than 250,000 books andother items

A bespoke offer to select your books to suit yourdifferentiated needs

Skilled and experienced staff on hand to supportresource selection and planning

We can offer extended opening hours on selecteddays to accommodate school time limitations

Access to services during school holidays

Discounts on books purchased from PetersBookselling Services of Birmingham, the nationalexpert suppliers

One stop shop for all your resources.

Our features

Professional advice and support

Stock assessmentAdvice on book selectionEscorted visits to Peters Bookselling Services in BirminghamLibrary refurbishment including advice on setting up a new libraryIntroducing pupils to the Library Assistant Training SchemeDay supportTermly networking meetingsGroup reading sets

Topic collections

E-Resources Package- including

Curriculum VisionsFiction ExpressOnline e-Library

Story-sacks – containing books, toys, games and music

Recommended reading lists emailed to staff regularly to update on new titles

Online catalogue of SLS resources

Delivery & Collection Service

Training and development opportunities for school staff

Consultancy support

Pre and post OFSTED support

Talks/ presentations for pupils, staff, governors, parents

Quarterly magazine (Wrd Mag – it’s all about books’) to support and motivate young readers

Additional resources

ArtefactsDesign and technology boxes produced byIronbridge Gorge Museum Trust.


Sara Pritchard Schools Library Service Manager01743 [email protected]

Learning and Skills

14

Shropshire Music Service We provide instrumental, vocal and curriculumsupport for schools, supporting and developing thehighest quality musical education, giving youngpeople performing opportunities in schools andthroughout the community. Our aim is to givechildren and young people the opportunity to learnand enjoy music, wherever they live and howeverthey want to access it.


Access to a broad range of instrumental lessons,delivered by specialists

Varied methods of accessing the service includingcurriculum support, instrumental lessons, projects,workshops and live music events

A very experienced, well-established and respectedservice with great rates of school participation.

Our features

Curriculum support – teaching music in the NationalCurriculum providing specialist teaching of music,ensuring that young people receive high qualityteaching – support can be alongside the school musicco-ordinator

Instrumental lessons and voice, including woodwind,brass, string, percussion, guitar and keyboard

Live music in schools, providing opportunities foryoung people to access professional performances

Special projects held throughout the year includingcompetitions and workshops

‘School of Music’, providing opportunities for youngpeople to perform together in a wide range of musicalgroups, choirs, bands and orchestras

Short courses in instrumental learning offering arange of sessions designed to provide a large numberof young people with quick access to instrumentallearning including folk whistle, ukulele and djembe

Experienced and specialist music staff can provideworkshops and festivals to schools.


Alison StevensMusic Service Manager01743 [email protected]

Learning and Skills

15

Education Access ServiceOur team provides Inclusion Support Services andEducation Welfare Support through a wealth ofhighly knowledgeable and skilled staff. Our aim isto continually improve the outcomes for pupilswith behavioural, emotional and social difficultiesand to improve school attendance, safeguarding allpupils, helping to raise attainment.


Expert service with professional standards relating toeducation law around school attendance, childrenmissing education, elective home education, pupilexclusion and child employment.

An overview of local and national trends in schoolabsence and exclusions

Improved attendance/higher attainment

Support for pupils and parents to help them effectchange in patterns of behaviour that lead to poorattendance

Inclusion staff skilled in assessment and planning toavert permanent exclusions resulting in lowpermanent exclusion rates

Reduced numbers of fixed term exclusions

Improved outcomes for pupils with behavioural,emotional and social difficulties

Support for staff managing challenging behaviour

An experienced multi-agency approach to ensureappropriate and effective early intervention.

Our features

Statutory

Instigating legal proceedings against parents/carers who have failed in their duty to ensure the regular attendance at school of their childincluding prosecution

Issuing school attendance orders

Issuing truancy penalty notices under the localcode of conduct

Children missing education service to record andtrace children who have left a school and theirwhereabouts are unknown

Monitoring the provision of electively homeeducated children

Expert advice to schools about the law relating tochild employment and performance licencing.Authorisation of work permits, performancelicences and chaperone licences. Administrationrelating to such matters, reporting andinvestigation of illegal child employment andenforcement proceedings.

Additional services (chargeable to Academies)

Review and monitoring of school registers

Identification of patterns and trends of absence

Development and implementation of strategies to address targeted areas of underperformance in attendance

Strategic planning to raise and maintain wholeschool attendance above the national average

Advice and strategic planning of attendance policy and procedures

Support for OFSTED inspections

Intervention in cases where the school hasconcerns around a child being removed fromschool for elective home education

Staff training/briefings on attendance

Administrative support including telephonesupport for parents

Telephone advice with up to date information on the law relating to exclusions

Attendance at pupil planning meetings andreviews/ disciplinary committee hearings and appeals

Assessment and referrals to partner agencies

Case work with individual children and families to support inclusion and reintegration

Advice and support to aid pupil transition tosecondary education

Targeted group work with pupils

Individual and group work with parents and carersaround managing the behaviour of children

Mediation between families and schools.


Christine KerryEAS Team Leader01743 [email protected]

Learning and Skills

16

Education Improvement Service The traded support we provide to schools extendsto all curriculum subjects from leadership andmanagement, coaching and teaching, early yearsand special educational needs, to behaviour andsafeguarding. Our experienced team of advisershas a successful record in delivering high qualityCPD across all phases of education, through bothtailored school-based work and central courses and network meetings. This can be provided on an individual school basis or across a cluster of schools.


Access to an experienced and highly regardededucation improvement team with up-to-dateknowledge and understanding of the latest schoolimprovement, curriculum, teaching and learning, andleadership and management issues

Access to an extensive range of CPD opportunities,delivered at local training centres, in schools or vialarge scale conferences, addressing the very latestschool improvement, management and curriculumdevelopments

Tailored provision to meet the specific developmentneeds of the school, delivered onsite, across all staffgroups, from support staff and teachers through tomiddle and senior leaders, as well as governors

Support for collaborative working through thedelivery of training to clusters of schools

Value for money, whether subscribing as an individualschool or sharing training credits across a group ofschools, or taking advantage of significantdiscounting on centre-based training and access toFFT Aspire

Potential use of ‘credits’ to access training across a range of other services areas includinggovernor training.

Our features

A programme of centre-based CPD courses, deliveredin a range of centres across the county

Curriculum subject and aspect network meetings –phase related as well as cross-phase

Shropshire-based full day and half-day subject/aspectconferences, drawing leading national andinternational speakers on the latest in schoolimprovement and curriculum developments

School-based development opportunities, across anextensive range of curriculum subject and aspects,providing a basis for creating bespoke CPD packageseither for individual schools or groups of schools

Four subscription packages to choose from offeringvalue for money - depending on the package chosen -through free attendance on network meetings,significant discounts on centre-based courses, accessto Fischer Family Trust (FFT) school and pupil leveldata, free headteacher performance management,free NQT observation sessions and access to teaching and learning resources on the ShropshireLearning Gateway

Academies can access an annual programme ofSchool Improvement Adviser visits and support and training for educational visits.


Phil WilsonService Delivery Manager – Business Support01743 [email protected]

Learning and Skills

17

Educational Psychology ServiceWe are a team of registered PractitionerPsychologists equipped with the skills to assesschildren and young people and provide evidencebased interventions and advice. We providetraining to schools to build capacity, skilling up keystaff to work more effectively with children andyoung people. We also advise on strategies andinterventions to assist schools with theirapplications for Education, Health and Care Plans (EHCPs).

We provide contextual assessments to informCAMHS (Child and Adolescent Mental HealthServices) with accurate data in relation todifficulties. With extensive expertise in thepsychological aspects of learning and childdevelopment, behaviour and mental health, a widerange of therapeutic interventions have beendeveloped to support children and young people at tiers 1-2.

How we can support youAccess to a team of highly regarded and experiencedpsychologists with an understanding and experienceof working in Shropshire schools

Access to advice and interventions to support thelearning, behaviour and mental health of children andyoung people

Access to advice on the evaluation of the graduatedresponse to support the submission of an Education,Health and Care Plan (EHCP) request

Access to whole school or targeted trainingprogrammes to build capacity in the area of specialeducational needs

Tailored support to meet the learning and social andemotional needs of the children and young people inyour setting

Support for school staff

Value for money with a flexible approach for groupsof smaller schools.

Access to targeted support for therapeuticinterventions at tiers 1-2

Access to expert advice 0-25

Our featuresA customised package of support to meet the needsof the school

A named link educational psychologist with access tospecialist advice for particular pieces of work

Planned support throughout the year

Access to new initiatives and therapeutic support

Advice and intervention prior to the request for anEHCP or CAMHS referral

A flexible menu of support from individual casework,training or emotional support for staff

A planned menu of support including: improvingparticipation in learning, managing challengingbehaviour, supporting emotional health and well-being, improving outcomes and supporting staff wellbeing.


Kim JeffriesPrincipal Educational Psychologist01743 [email protected]

Learning and Skills

18

Free School MealsAdministration We support schools to process and checking of freeschool meal applications. This comprehensivesupport service also uses the National Free SchoolMeals Eligibility Checking Service, a web portalcurrently unavailable to schools.


Removes the administrative burden in dealing withfree school meals applications

Schools can signpost parents to the comprehensiveservice rather than having to manage and process theapplications themselves

Communication with parents is undertaken by theservice not the school

Access to information on the number of entitledpupils, including regular lists to cross-reference to andupdate school system records

Our features

Support to parents applying for free school meals bytelephone, online via the Shropshire Council websiteor by hard copy application form

Provision of all the relevant forms relating to freeschool meal eligibility together with support andadvice on eligibility for parents and schools

Processing of all applications received and checkingeligibility against the legal requirements

Communication with parents including award letters,proof of benefit requests and cancellation letters

Information to schools on the number of entitledchildren, including: transfer lists at the start of eachacademic year, complete lists at the beginning ofeach term and changes lists on a weekly basis

A comprehensive support service which allows forimmediate responses to eligibility queries via thelocal authority’s access of the National Free SchoolMeals Eligibility Checking Service (noting schools do not have access to this web portal)

Automatic monthly checking of eligibility on behalfof schools. Any parents who are no longer entitledare written to and given a 3 week window in which to submit evidence

Secure storage in line with the Corporate RetentionSchedule (6 years from the date the claim is made) of all proof of benefit requests


Phil WilsonService Delivery Manager – Business Support01743 [email protected]

Learning and Skills

19

Governor Services We recognise the important role governing bodiesplay in raising achievement and ensuring the besteducation and care for children and young people.We are committed to continuing to provide highquality services and support for school governors,now and for generations to come.

We provide an opportunity for governing bodies topurchase legal, procedural and administrativeclerking, and training and development. Whereschools require direct intervention, we work withyou to support the LA’s statutory responsibilities toensure standards of education. This includes theapplication of the LA’s statutory schoolimprovement and intervention powers.


Through access to an experienced and highlyregarded administrative and training team whohave current knowledge and understanding ofschool governance legislation, the role of governorsin school improvement and in managing the workof governing bodies.

Our features

An administrative, advisory clerking service for governing bodies, heads, chairs of governors and clerksA full clerking service or agenda advice serviceincluding support before, during and after meetingsResearch request and compile information and legaladvice for the termly agendaEmail termly letter and supporting papers to headand chair explaining the forthcoming term’ssuggested agenda and offering advice on how toprepare for the governing body meetingCalling governors’ meeting and support to heads and chairs with agenda creationCirculating agenda and supporting papers to allgovernors and observers - paper copy Circulating agenda and supporting papers to schooladministrator for onward distribution to governorsand observers - electronic copyProviding an LA clerkTyping and distributing minutes to head teacher and chairFollowing up matters arising at meetings andarranging action/reportKeeping a check on the constitution of the governingbody and informing governors (copy to head andchair) that their term of office is coming to an end

Sending out appointment letters and NGA welcomepacks to new governors and re-appointment lettersto re-appointed/elected governorsMaintaining a database and building up governingbody profile ie committeesProviding advice on legal, procedural and structuralmatters by telephone and emailSpecialist legal advice and guidance on schoolgovernance procedures and processes;Attendance of clerks at termly briefing sessionsContact with Councillors and Diocese for Authorityand Foundation governor nominationsA programme of centre based and school-basedtraining and development in the key areas of school governance;Links across Learning and Skills Directorate andCouncil Departments to help address and informmatters related to school governance and service delivery;Recruitment of governors via online application and School Governors One Stop Shop;Access to online learning at discounted rates withexternal companies Learning Pool and Governors’ E-Learning (GEL);Access to discounted subscription rate membershipwith National Governors’ Association;Access to information and good practice guidancepublications on the Governor Services area of theShropshire Learning Gateway;A discounted offer for providing training to newlyappointed governorsAdvise on a good practice complaints process and the governing body’s roleTermly meetings for governors (Chair/SSGC LiaisonGovernor Area Meetings, Member/SSGC LiaisonMeetings) and Annual General Meeting of the SSGC

A programme of training and development can also be delivered includes:

Centre-based courses published on line within theShropshire Learning GatewaySchool – based development opportunities providinga basis for creating bespoke CPD packages either forindividual schools or groups of schools


Sue RoundGovernor Support and Development Manager01743 [email protected]

Learning and Skills

20

Information, Advice andGuidance & Transition Service We provide careers guidance professionals todeliver independent, impartial guidance to young people in schools, to help them makerealistic, informed and aspirational decisions about their future.


Enable schools to meet their statutory duty(September 2012) to secure external, impartial,Information, Advice & Guidance for their studentsYear 8 – Year 13

Provide students with impartial, independentinformation advice and guidance on all learning andcareer pathways, to help young people make wellinformed, realistic decisions about their future andwork options

Highly qualified, quality assured, L6 professionalcareers guidance practitioners registered with UKRegister for Career Development Professional, withexpert local knowledge of learning and trainingprovision and the local employment market

Enhanced support to help vulnerable students reduce their barriers to participation, achievementand progression in line with Raising of theParticipation Age

Strength of the service partnership with schoolsrecognised in recent local Ofsted reports.

Our features

Face to face on site professional support, providingindividual IAG interviews, group work andpresentations. IAG includes:

Careers Advice

Courses and qualification pathways at Sixth Form FE College, University

Apprenticeships, Traineeships and training routes

Employability Skills / Labour Market trends

Access to local IAG website and social media

Access to licenced, diagnostic, web based,interactive guidance tools and info resource

Preventative NEET and destination tracking support

“Risk of NEET Indicator” (RONI) data,highlighting those most at risk of becoming NEET across a year group

Preventative NEET targeted work with individualsor small groups

Tracking of all 16-19 year olds to provide schooland student level destination data

Enhanced support for young people with specialneeds and disabilities

“Preparation for Adulthood” transition planning for students with Education Health and Care Plans (EHCP)

Transition planning and assessment reports for post 16 providers, for those young people who do not reach EHCP threshold

Support for IAG SMT lead and tutors

CPD for school staff eg updating on trends incareers, qualification pathways, LMI

CPD ½ day events on national and local IAGdevelopments and resources

Support to redesign careers education programmeto meet National Framework

Consultation and mentoring to support schoolachieve national quality awards.


Moyra Chabluk IAG & Transition Manager01743 [email protected]

Learning and Skills

21

EducationServices

For more information, please contactyour Business Relationship Manager on:

0345 6789060

or email:[email protected]

Documents

Education Services - Home – Shropshire Learning Gateway · Education Services Welcome to Inspire ... Construction Design and Management Coordinator Service ... including performance