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THE #1 TRADESMAN LIFESTYLE MAGAZINE www.tradesmaninnercircle.com.au The Billion Dollar Answer To Productivity Issue #18 April 2011 Why Isn't My Marketing Working?

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Page 1: Edition # 18

THE #1 TRADESMAN LIFESTYLE MAGAZINE

www.tradesmaninnercircle.com.au

The Billion Dollar Answer To

Productivity

Issue #18April 2011

Why Isn't My Marketing Working?

Page 2: Edition # 18

TIC Member Support Line

Unlimited Email & Fax Support Email us today on [email protected]

If email is preferably your thing, then at the dead of night when the questions pop into your head, email us with your thoughts and questions.

It is our commitment to help you develop your business into whatever you want it to be.

Help When You Need ItTo#our#Members,

You#are#never#far#from#help.

Unlimited#Phone#Support#Call#us#whenever#you#need#us#on#1800#704#822

Your%direct%access%to%pick%our%brains,%ask%ques3ons%or%simply%to%bounce%some%ideas%off%us,%whatever%the%reason.%

Page 3: Edition # 18

Welcome'back!

Can%you%believe%we’re%rolling%into%the%2nd%month%of%Autumn%already?%Who%would%have%thought.%A%quarter%of%the%year%has%already%passed%and%the%business%is%being%turned%up%a%notch.%Why%not%I%say!%

April%brings%with%it%both%happy%and%sad%news%from%the%land%of%Dr.DRiP%and%TIC.%%Sad%first%–%Kayleen,%our%devoted%graphic%designer%who%has%been%with%us%for%over%3%years,%has%decided%to%flap%her%wings%and%land%in%a%‘true’%crea3ve%design%company.%New%challenges%await%and%a%wedding%to%plan%(yes,%she%and%Eric%got%engaged)%and%we%wish%her%all%the%best%of%luck.!

Happy%news%–%liVle%Jack%Groves%entered%the%world%on%4th%March,%weighing%3.06kg%and%a%full%head%of%black%hair.%The%family%are%chuffed,%to%say%the%least,%and%a]er%2weeks%leave%we%are%pleased%to%have%Shaun%back%gracing%our%office.%Heads%down,%boVoms%up!

Ange’s%birthday%is%due%for%celebra3on%this%month%and%of%course%the%excep3onally%long%public%holidays%to%enjoy,%from%Anzac%Day%to%a%five%day%weekend%over%Easter!%Although%I’m%usually%opposed%to%traveling%over%Easter,%this%year%is%an%

excep3on%with%a%holiday%planned%for%the%Gold%Coast%with%extended%family%in%tow%–%Ange’s%parents,%sister%and%brother%and%their%families.%Really%looking%forward%to%some%quality%3me%together!

I’ve%turned%up%the%training%with%the%soccer%season%about%to%begin.%Feeling%beVer%for%it%already%–%I%have,%of%late,%been%springing%out%of%bed%with%a%clear%head%and%pumped%for%the%day!And%talking%sport,%totally%mo3vated%with%my%NRL%heartland%‘Manly%Sea%Eagles’%showing%their%awesome%true%colours%recently,%certainly%gets%the%blood%pumping.%Keep%it%up%boys!

So.'what’s'in'store'in'this'month’s'issue?''

Let’s'not'waste'another'moment…

Lay%it%on%the%plate.................3

Think%before%you%act.............5

Lost%in%the%web%e%Skype.........6

Spill%the%beans.......................8

Dose%of%living.......................10

Do%or%Do%Not.......................11

The%billion%dollar%answer%to%produc3vity.........................12

Live%longer%by%worrying%less......................................14

9%shortcuts%to%help%you%

deestress..............................15

Shaun’s%Man%Cave...............16

TradeTalk 1

Andre

w

This#Month

Page 4: Edition # 18

Lay it on the plate

Lead With Your Head

I%%%%%%%nside&our&humming&machine&challenges&between&the&team&are&thrown&around&like&a&hot&potato.

“I%did%$XX%GP’s%today,%what%about%you?”%with%chest%puffed%high!“I%got%9%great%reviews%on%the%customer%survey%cards.%What%about%you?”%with%a%moun3ng%smirk.%All%results%from%male%testosterone%at%an%all%3me%high.%But%hey,%I’m%not%complaining,%in%fact%I%encourage%it.%If%my%customers%are%happy,%the%team%are%laughing%and%the%profit%looks%good,%then%I’m%a%happy%man.%

The%thing%is,%as%I%sit%here%in%my%office%at%Artarmon%a]er%4%years%this%month,%I%am%o]en%reminded%that%it%wasn’t%always%this%way.%This %keeps%me%grounded;%it%makes%sure%I%never%take%any%success%for%granted%and%that%con3nued%success%isn’t%guaranteed.%I%understand%that%to%remain%successful%in%business%I%have%to%remain%connected%(not%only%to%customers%but%also%my%mentors),%relevant%and%be%adaptable%to%suit%changing%condi3ons.%I%need%to%understand%the%cold%hard%facts%to%ensure%I%make%the%right%decisions%to%maintain%momentum%(fancy%way%to%say%take%ac3on!)%on%the%path%to%achieving%our%ul3mate%goal%for%the%business.

%Which%brings%me%to%why%this%month’s%topic%is%all%about%‘leading%with%your%head’.%There%is%so%much%I%can%say%on%this%topic%that%I%feel%a%brain%fizz%coming%on%just%trying%to%get%it%out,%but%the%boVom%line%is%this,%I%learnt%my%lesson%the%hard%way%(you%know%that%sad%and%sorrowful%story)%and%I%have%vouched%to%ensure%you%do%NOT%do%the%same!%Nor%I%ever%again%for%that%maVer.%It%is%the%reason%I%am%forever%a%sponge,%seeking%out%the%best%of%the%best%and%tailoring%what%I%

learn%to%my%business.%Trying%to%understand%a%beVer%way%of%doing%business.%How%I%can%implement%a%change%to%make%us%more%efficient%or%cost%effec3ve.%What%marke3ng%takes%us%to%the%pinnacle%of%our%trade.and%proving%that%it%works%because%quite%simply%that%is%the%key!%I’m%not%one%to%blow%my%own%trumpet,%but%I%really%wish%there%was%a%me%when%I%desperately%needed%help!I%can%comfortably%sit%here%today%and%say%those%days%are%over…%Today,%I%am%an%advocate%of%Benjamin%Franklin%when%he%says%“If%a%man%emp3es%his%purse%into%his%head,%no%one%can%take%it%from%him”.%For%I%am,%and%will%always%con3nue%to%be%the%devoted%student%on%the%edge%of%my%chair%sucking%in%every%word%like%a%kid%cramming%for%the%final%exam!

Side%Ramble:%I%just%love%the%image%from%the%front%cover%of%bungee%jumping,%and%although%I%have%personally%never%done%it,%the%head%rush%aVracts%my%adventurous%soul!Reminds'me'of'doing'barrel'rolls'at'10,000'feet'jumping'from'an'airplane'and'free'falling'for'20seconds'(with'the'instructor'on'my'back'of'course).'Now'that’s'a'rush!Did%I%men3on%I%proposed%to%Ange%when%we%were%last%up%there?%Yes,%all%of%10%years%ago.The%joke%is%I%asked%her%at%such%an%al3tude%so%that%I%could%push%her%out%if%she%didn’t%give%me%the%answer%I%wanted!%Ha,%lucky%we’re%both%here%to%tell%the%tale.

If a man empties his purse into his head, no one can take it from him. ~ Benjamin Franklin

2 TradeTalk

Page 5: Edition # 18

% %%%%%%would#be#remise#of#me#not#to############ ####highlight#the#importance#of#a#strong#and#equal#partnership#for%those%members%(and%there%are%many%of%you!)%who%work%directly%with%their%girlfriend/wife.%In%fact,%this%could%be%extended%to%a%female%inelaw,%an%employee%bookkeeper%or%the%like.%%The%truth%of%the%maVer%here%is%this;%although%there%is%clearly%a%right%and%a%le]%of%the%business%(think%mars%and%venus!),%the%importance%is%mee3ng%in%the%middle.%Let%me%explain%what%I%mean…

I%remember%the%day%I%came%to%work%with%Dr.DRiP.%We%were%bus3ng%at%the%seams%with%a%growing%team%and%Andy%thought%it%was%high%3me%he%called%in%the%‘wild%card’%to%lighten%his%load.%The%thing%was%it%wasn’t%immediate%‘roses’.%In%fact,%if%truth%be%known,%there%was%plenty%of%‘busng%heads’%with%two%terribly%strong%willed%people%trying%to%call%the%shots.%Having%come%from%a%posi3on%as%Na3onal %Sponsorship%Manager%with%Dairy%Farmers,%travelling%the%country,%with%the%responsibility%of%a%team%of%many%and%a%budget%of%$3million,%it%was%difficult%to%switch%my%brain%into%thinking%small%business.%Hey,%I’m%certainly%not%saying%that%I%thought%I%was%beVer%than%Andy,%just%that%we%lived%two%completely%separate%lives!%And%now%we%were%crammed%into%one%3ny%single%bedroom%space%as%an%office%with%no%windows%and%one%desk.%

A%few%rules%were%set%to%define%the%boundaries%of%responsibility%with%mine,%as%a%maVer%of%priority,%to%review%and%formulate%strategic%direc3on%for%the%business%and%review%and%develop%best%business%prac3ces%across%the%board.And%I%can%tell%you%one%thing%is%for%sure,%2%heads%are%beVer%than%1%(hey%for%those%of%you%without%a%partner%in%

the%business,%you%are%more%than%capable%to%do%this%on%your%own.%It%just%helps%to%have%a%sounding%board%and%support%to%know%you%are%headed%in%the%right%direc3on.%But%you%guys%already%know%that!).

So,%now%that%we’re%all%equals,%let%me%share%with%you%three%hot%3ps%of%many%that%helped%Andy%&%I%operate%as%a%true%team;

1. Keep!your!cool!%–%don’t%raise%your%voiceWe%are%faced%with%challenges%with%the%business%every%day,%so%keeping%a%level%head%to%make%quick%decisions%is%important.%Flying%off%the%handle%doesn’t%do%anyone%any%favours.

2. Listen!to!each!others!point!of!view%–%no%interrup3ons.%

I%am%always%interested%to%hear%Andy’s%opinion%and%point%of%view%with%regard%to%a%situa3on%for%more%o]en%than%not%he%has%a%view%that%I%had%not%considered%and%at%3mes,%can%change%my%thinking.%This%is%cri3cal%to%produc3ve%collabora3on.%

3. Don’t!make!it!personal,!keep!it!professional%%

Keep%your%comments%strictly%about%the%work,%even%if%you%are%angry%about%something%that%happened%at%home.%Remember%the%line%in%the%sand%is%drawn%–%work%is%work%and%home%is%home.%Don’t%cross%the%two%over.%Ever!Don’t%take%your%partners%comments%personally%when%they%pull%you%up%on%something.%Remember%they%have%the%good%of%the%business%in%mind.%Never%hold%a%grudge.

I%would%argue%that%these%three%3ps%transcend%to%all%business%partners%regardless%of%the%make%up.%As%long%as %they%are%adhered%to,%there%should%be%no%issues!Andy%would%joke%with%you%‘happy%wife%happy%life!’.

If%you%want%to%hear%more%about%how%this%mars/venus%rela3onship%is%nutured%to%ensure%a%happy%working%environment,%drop%me%a%line%at%[email protected]%don’t%claim%to%know%all%the%answers,%but%I%know%what%worked%for%us!

By:%Angela%Smith

It

TradeTalk 3

“The first woman was created from the rib of a man. She was not made from his head to top him, nor from his feet to be trampled on by him, but out of his side to be equal to him.” ~Anonymous

TRUE PARTNERSHIPS

Page 6: Edition # 18

12 Tradesman Inner Circle Magazine Issue #15 - tradesmaninnercircle.com.au

TRADE SECRETS IN YOUR POCKET

Now you can access our

free content all in the one

convenient location. Allow

us to help you make all the

right moves to ensure your

business & life success.

If your on your iPhone you will !nd it in the app store by searching Tradesman Inner Circle. For Android, search Tradesman Inner Circle on your handset in the Android Market.

INTRODUCING THE NEW FREE TIC IPHONE & ANDROID APP

Now%you%can%access%our%

free%content%all%in%the%one%convenient%loca3on.%Allow%us%to%help%you%make%the%

right%moves%to%ensure%your%business%and%life%success

If%your%on%your%phone%you%will%find%it%in%the%app%store%by%searching%Tradesman%Inner%Circle.%For%Android,%search%for%us%on%your%handset%in%the%Android%Market.

INTRODUCING%THE%NEW%FREE%TIC%IPHONE%&%ANDROID%APP

Page 7: Edition # 18

Now#here#is#a#guy#that#must#think#before#he#acts,#although#at#Imes#you#wonder#if#he’s#really#thought#at#all!

Bear%Grylls%in%MAN#vs.#WILD.%Have%you%seen%it?

This%is%one%crazy%dude%that%is%dropped%in%the%middle%of%nowhere%and%has%to%find%his%way%out%using%his%relentless%and%seemingly%inhuman%survival%skills.%I%saw%him%interviewed%this%month%as%a%plug%for%his%up%and%coming%episode%Down!Under!(airs!this!month!on!the!Discovery!Channel).%Grylls%is%

dropped%from%a%cargo%plane%into%the%remote%outback%and%has%to%conquer%deadly%snakes,%the%heat%and%even%our%na3ve%crocodiles.

This%guy%basically%puts%his%life%on%the%line%with%every%episode,%but%as%he%said%whilst%being%interviewed,%every%deathedefying%ac3on%is%assessed%before%filming%is%resumed.%Don’t%think%I’ll%switch%jobs%with%you%mate,%you%can%keep%your%bug%ea3ng,%exhaus3on%and%survival%techniques.%At'Imes'I'think'there’s'a'screw'loose'in'your'brain,'but'hey,'I'guess'that’s'what'keeps'me'hooked!

Do%you%ever%feel%like%you’re%Bear%Grylls?%With%the%biggest%challenges%before%you%that%seem%unachievable?%Some3mes%even%life%threatening%(in%a%different%sort%of%way)?Watch%an%episode%of%this%guy%and%anything%we’re%facing%seems%minuscule%in%comparison.%Let%me%know%if%you%agree.

Think! ! !Before You Act

TradeTalk 5

Page 8: Edition # 18

sKype# # # # # # I#can’t#believe#it’s#taken#this## # # # # # long#to#talk#about#skype.

# # # # # # This#is#thinking#with#your#wallet,#not#to#menIon#your#head.The%FREE%skype%to%skype%calls%are%gold%for%our%business,%and%although%we%don’t%use%this%service%for%everyday%calls,%we%do%use%it%daily%for%interstate%calls%with%our%suppliers%and%office%to%office.%On%a%personal%note%it’s%great%for%video%chats%with%friends%or%family%–%no%beVer%way%for%your%interstate%family%to%chat%directly%and%see%the%kids%growing%up!%As%the%below%cos3ngs%show,%it%be%very%inexpensive%indeed.

6 TradeTalk

Its%impressive%array%of%features%make%it%ideal%for%sending%files,%working%with%business%partners,%holding%video%conferences%and%not%to%men3on%cheap%interna3onal%calls.

Page 9: Edition # 18

Very%few%users%get%the%full%value%out%of%Skype,%though.%Many%in%the%business%world%don’t%realise%just%how%useful%Skype%can%be%or%how%much%3me%it%can%save%for%those%that%know%its%best%features%or%the%tricks%for%gesng%the%most%of%the%desktop%client.%

You%could%write%a%bookelength%guide%on%using%Skype,%but%here%are%just%five%of%our%favorite%3ps%for%gesng%the%most%out%of%Skype%for%small%business.

1.'Screen'Sharing'may'be'Skype’s'best'feature:&It’s%amazing%how%many%people%s3ll%don’t%know%that%you%can%share%your%computer%screen%with%the%person%on%the%other%end%of%the%video%call.%It’s%an%ideal%way%to%remotely%give%presenta3ons,%show%code%to%another%programmer%and%show%others%what’s%currently%in%your%browser.%Just%righteclick%during%a%video%call%and%click%“Share%Your%Screen”%(or%“Share%Screen”%on%a%Mac).

2.'Download'Skype'Extras:&Skype%is%an%extensible%plaxorm%through%its%many%plugeins,%known%as%“Extras.”%You%can%download%apps%that%do%everything%from%enable%you%to%play%games%to%record%Skype%calls.%For%example,%Unyte%provides%advanced%small%business%collabora3on%tools,%while%Pamela%includes%call%recording,%Outlook%integra3on%and%Voicemail.

3.'Set'up'call'forwarding:'This%is%one%of%the%most%important%things%to%set%up%if%you’re%a%regular%Skype%user.%You%can%forward%incoming%Skype%calls%to%your%cell%phone,%even%if%your%computer%is%turned%off.%You%need%to%set%up%the%feature%under%the%“Tools”%menu,%and%you%will%use%up%Skype%credit%during%forwarded%calls,%but%it’s%worth%it,%especially%if%you%don’t%have%the%Android%or%iPhone%applica3on%(both%of%which%run%in%the%background).%In%

fact,%we%suggest%sesng%up%call%forwarding%anyway,%because%the%Skype%mobile%apps%are%welleknown%baVery%hogs.

4.Check'in'on'the'house/pets'while'you’re'away:'There’s%an%old%trick%for%checking%out%your%house%if%you’re%away%and%have%a%home%computer.%Create%two%Skype%accounts%and%log%in%to%your%new%account%at%home,%set%it%to%autoeanswer%any%incoming%calls,%have%it%set%to%start%video%automa3cally%when%you%are%in%a%call,%and%enable%Skype%Video.%The%end%result%is%that,%when%you%call%this%account%from%your%business%trip%in%Beijing%or%your%office%downtown,%you%will%automa3cally%be%able%to%see%what’s%going%on%at%home%and%put%your%mind%at%ease.

5.'Turn'Skype'into'your'customer'service#tool:%You%don’t%have%to%put%your%Skype%username%on%your%website%to%provide%customer%support;%you%can%use%a%handy%Skype%buVon%to%make%it%easy%for%customers%to%contact%you%with%issues%concerning%your%product.%That%way,%you%can%make%it%known%that%you’re%available%via%Skype%without%distribu3ng%your%username%to%the%world.

Resource;%mashable.com

TradeTalk 7

FREE#Reclaim#Your#Brain#In#Only#2#Minutes✴improve%memory

✴increase%brain%performance

%%Okay,%I’m%REALLY%proud%to%say%that%a]er%comple3ng%the%FREE%brain%games%at%www.freebrainagegames.com%%%%%%%%%%%%

%%I’ve%been%told%that%my%brain%is%in%fact%6%years%younger%(yes%younger!)%than%I%am!%Excited%by%that%I%am…%

%%Andy,%well%he’s%4%years%younger.

%%and%Shaun%suggests%it’s%BS%and%puts%his%performance%down%to%lack%of%sleep.

%%I%challenge%you…%check%it%out%and%let%me%know%your%score!

Page 10: Edition # 18

SPILL THE BEANS. . . . . ‘MIND-BLOWING SECRETS FROM A MARKETING MAVEN’

Why Isn't My Marketing Working?Top 6 ‘What NOT to do’s’

when it comes to

Marketing.

‘You’re#not#in#the#<drop'in'your'

industry>#business,#you’re#in#the#

markeIng#business’#quotes#American#

‘Millionaire#Maker’#Dan#Kennedy#on#a#

daily#basis,#and#wise#words#they#are.#

With%this%in%mind%we%thought%it%fisng%to%reveal%to%you%the%five%common%marke3ng%mistakes%made%by%trade%business%owners.

1.'Lack'of'a'markeIng'mindset'Tradies%don’t%see%themselves%as%being%in%the%marke3ng%game.%The%truth%is,%if%you’re%out%there%running%a%business,%thinking%like%a%marketer%has%to%become%your%priority.%It’s%no%use%having%a%great%product/service%if%nobody%knows%about%it,%or%you.%You%need%to%switch%your%thinking%to%knowing%and%

believing%that%you’re%in%the%‘marke3ng%business’.%That%way%you’ll%be%confident%to%talk%openly%about%your%business%and%encourage%new%customers.

2.'Lack'of'investmentFor%many%trade%business%owners,%the%focus%on%cost%control%prohibits%you%from%ever%inves3ng%enough%money%(or%some3mes%any%money)%into%marke3ng.%These%ac3vi3es%are%seen%as%costs%rather%than%as%an%investment%and%that’s%where%

8 TradeTalk

Page 11: Edition # 18

they%go%wrong.%I%encourage%you%to%reframe%your%astude%towards%marke3ng.%Once%you%know%what%marke3ng%ac3vity%to%do,%and%have%confidence%that%it%will%bring%results,%spend%the%money%enthusias3cally.%These%tac3cs%don’t%have%to%cost%you%the%earth%but%the%short%of%it%is,%you%need%to%market%to%aVract%customers!%

3.'Lack'of'focusPerhaps%you%do%spend%3me%and%money%on%marke3ng,%but%you%aren’t%happy%with%the%results.%Or%your%efforts%are%adehoc%rather%than%carefully%planned.%Whatever%it%is,%it's%3me%to%take%charge.%If%what%you%are%doing%isn’t%working%–%stop%doing%it!%Ask%us%for%help,%not%your%friends%or%associates.%If%an%adehoc%approach%is%the%problem,%take%the%3me%to%complete%a%marke3ng%plan%and%become%ruthlessly%systema3c.!Use!the!easy!6!step!process!in!the!MarkeBng!Your!Business!Module.

4.'Lack'of'overXriding'markeIng'objecIve#Marke3ng%strategies%and%tac3cs%are%all%well%and%good%but%it’s%like%driving%a%rudderless%ship%if%there%is%no%grander%plan.%Your%goal%may%be%to%have%sales%of%$150,000%or%$50%million.%Or%you%may%want%to%revolu3onise%your%industry.%Part%of%crea3ng%a%marke3ng%plan%is%to%clearly%understand%exactly%where%you%are%right%now,%and%where%you%want%to%be%in%line%with%your%vision%for%the%business.%This%starts%with%your%Business%Plan%(follow!the!simple!Business!Plan!steps!in!GeIng!Started!Module).%Do%your%planning%right%from%the%start%to%ensure%you%

don’t%end%up%was3ng%3me%and%energy%on%unnecessary%ac3vi3es.%

5.'Lack'of'test'and'measure'You%may%as%well%be%flushing%that%daily%marke3ng%expenditure%down%the%toilet%if%don’t%know%what%works!%Test%and%measure%on%all%marke3ng%ac3vi3es %is%cri3cal.%No%ifs%or%buts.

6.'Not'surrounding'ourselves'with'the'right'peopleAll%of%the%great%books%on%success%advocate%spending%3me%with%people%who%are%already%successful%at%what%you%want%to%do.%Why?%So%you%can%absorb%the%astudes%and%values%that%made%them%successful,%as%well%as%picking%up%new%strategies%and%ideas.%So%if%you’re%hanging%out%with%people%who%also%lack%a%marke3ng%mindset%then%it’s%3me%to%think%about%expanding%your%professional%network%to%include%those%who%are%already%down%the%track%to%success.

Marke3ng%is%o]en%a%hands%on%lesson%once%you’re%on%your%way%by%systema3cally%trying%different%ac3vi3es%and%approaches.%Personal%aVen3on%to%make%sure%your%marke3ng%is%working%as%hard%as%it%possibly%can%(return%on%investment)%is%a%must.

If%you%want%to%get%serious%about%success%in%business,%then%understanding%small%business%marke3ng%is%an%ongoing%priority.%Don’t%let%it%slide!

Resource%inspira3on:%www.flyingsolo.com.au

TradeTalk 9

Page 12: Edition # 18

Farewell Noosa! Kammi & I saying our last farewell. Bring back memories for anyone?

Introducing Jack Bailey Groves

Isaac and his girlfriend/neighbour Lexi (all of 16hours apart!) sharing a night time bath.

Noosa Antics: The girls living it up with

passionfruit caprioska’s in sunny Noosa.

10 TradeTalk

That’s Me!

Page 13: Edition # 18

It’s

Quote of the MonthIf you talk to a man in a language he understands, that goes to his head. If you talk to him in his language, that goes to his heart. Nelson Mandela

“Do or Do not. There Is No Try” - Yoda, Star WarsTrue words spoken by the Jedi Master from the Star Wars V: The Empire Strikes Back, because the reality is, despite the possibilities you see in front of you, your brain can sap your confidence and "psych" you out of taking action.

% %%%%the%biggest%challenge%we%see%in%members.%They%% %%%%% %%%%look%at%experts%who've%had%success%in%business,%and%they%think,%"They’re%too%far%beyond%where%I%am%with%my%business.%I’ll%never%be%like%them."

It's%true%that%there%are%some%amazing%people%out%there%who%have%done%amazing%things%in%the%business%world.%But,%the%reality%is,%they%are%no%beVer%than%you.%

Their%success%is%not%just%due%to%the%strategies%they%have%or%the%3me%they've%spent%learning%those%strategies.%Those%things%are%important.%And%you%should%model%them.%But%the%thing%that%really%sets%them%apart%is%how%they%see%the%world.%

The%good%news%is%that%you%can%reprogram%your%mind.%You%can%change%the%way%you%think%about%your%capabili3es.%

Instead%of%thinking%that%success%is%not%possible%for%you%ee%that%successful%people%are%somehow%different%ee%create%an%extraordinary%vision%of%yourself,%then%‘act%on%it’.%As%you%create%new%thoughts%and%take%new%ac3ons,%you%create%new%connec3ons%in%your%brain.%The%more%you%prac3ce%and%get%out%of%your%comfort%zone,%the%faster%the%process%becomes.%

At%first,%it%will%feel%awkward%ee%or%even%a%liVle%weird.%But%you%will%get%beVer%and%beVer.%And%eventually,%you%will%program%yourself%to%see%opportuni3es%that%you%couldn't%see%before.

As%Yoda%said%

"'Do'or'Do'not.'There'Is'No'Try."

TradeTalk 11

Page 14: Edition # 18

The Billion Dollar Answer to Productivity During%a%mastermind%retreat%with%Richard%Branson%(the%

billionaire%founder%of%the%Virgin%Group),%someone%asked%him%

"How%do%you%become%more%produc3ve?"%%

Richard%Branson%leaned%back%and%thought%for%a%second.%The%tropical%sounds%of%his%private%

oasis,%Necker%Island,%filled%the%silence%with%twenty%sets%of%eyes%stared%at%him%with%rapt%aVen3on,%

wondering%what%the%billionaire’s%answer%would%be%to%one%of%the%big%ques3ons—perhaps%the%biggest%

ques3on—of%business.

He%then%broke% the%silence:%“Work%out.”

He%was% serious%and%elaborated:%working%out%gave%him%at%least%four%addi3onal%

hours% of%produc3ve%3me%every%day.%But%why%would%that%be?

Produc3vity%comes%down%to%your%personal%3me%management%skills%

and%ENERGY!%

It’s'about'‘ge\ng'things'done!”

You'can'have'the'best'Ime'

management'skills'in'the'world,'but'

if'you'don't'have'the'energy'to'

execute'and'perform,'your'

producIvity'will'suffer.

12 TradeTalk

Page 15: Edition # 18

Speaking%from%experience,%working%out%helps%me%sleep%beVer%at%night%(possibly%from%sheer%exhaus3on!),%

provides%a%much%clearer%head%and%far%greater%focus%to%make%quick%decisions%throughout%the%day.%It%seems%

to%set%me%up%to%make%smarter%food%choices%and%simply%starts%the%day%well,%with%a%smile%on%my%face

But%the%most%obvious%ques3on%to%ask%is,%"Does%Branson's%answer%work%for%me?"%%The%only%way%to%really%

know%is%to%put%the%answer%to%test%in%your%own%life.%%Are%you%game?

Your%ac3on%this%week%is%to%start%working%out%if%you%aren’t%already.%

Start'slow'and'gradually'build'it'up,'but'get'started!'You%might%even%be%interested%to%

see%the%difference%on%produc3vity%over%a%3week%span%–%1week%for%each%bullet%below%to%analyse%how%

produc3ve%you%are%one%week%to%the%next.%

• work%out%before%the%day%starts

• Work%out%a]er%the%day%ends

• Not%working%out%at%all

So,%will%you%take%the%advice%from%a%true%billionaire?

Let%us%know%your%outcome.%We’re%intrigued%to%hear%what%you%find%out%about%yourself!

TradeTalk 13

Page 16: Edition # 18

How to Live Longer By Worrying Less

my#mother#is#anything#to#go#by,#then#worrying#will#be#the#trigger#that#will#send#many#to#their#grave.#It#is#unfortunately#a#fact#that#many#people#are#hospitalized#due#to#worry!#Worry#that#leads#to#health#

problems#such#as#stomach#ulcers,#heart#burn,#heart#disease#and#the#list#goes#on.Now!the!simple!fact!is,!we!wouldn’t!be!human!if!we!didn’t!experience!some!level!of!stress!in!a!day,!but!there!is!one!thing!we!all!have!to!realise…

It’s#not#what#is#happening#that#causes#the#stress…#it’s#how#we#REACT#to#the#situaIon#that#causes#our#anxieIes.

So%how%can%we%stop%ourselves%worrying%about%every%liVle%thing%that%crosses%our%path?%We%need%to%get%the%facts.%You%see,%the%worst%thing%about%worry%is%that%it%destroys%our%ability%to%concentrate.%If%you%can’t%concentrate%on%the%problem%facing%you,%then%you%are%in%no%posi3on%to%solve%it.%And%this%only%magnifies%the%situa3on%because%you%can’t%clearly%see%a%solu3on.%So%what%do%we%do%now?%Gather%all%the%facts%to%beVer%equip%yourself%to%see%the%answer,%the%solu3on.%Use%your%head%and%base%your%decision%on%cold%hard%fact.%Nothing%else%will%do.One%more%thing…ask%yourself%this%ques3on:%“What%is%the%worse%that%can%happen?”.%O]en%the%answer%is%not%as%bad%as%first%thought.

14 TradeTalk

If

Page 17: Edition # 18

So%if%you%can%feel%the%steam%star3ng%to%escape%from%your%ears,%you’re%snapping%at%the%team%(or%your%kids)%for%no%apparent%reason,%maybe%you%should%take%some%3me%out%to%lower%the%temperature%with%one%of%my%‘never%failed’%techniques.

1/'Write'a'list'Star3ng%the%day%with%a%list%of%‘to%do’%items%is%my%saviour.%There%is%no%doubt%I%func3on%best%when%I%have%a%list%that%I%wish%to%achieve%in%the%day%and%the%sa3sfac3on%I%feel%when%I%cross%out%each%one.%It%is%simply%bliss%if%I%can%achieve%everything%in%a%day.

2/'Listen'to'musicThey%say%that%music%‘soothes%the%soul’%and%I%am%one%to%agree.%Maybe%ACDC%is%out%of%the%ques3on%to%lower%your%blood%level,%but%hey,%whatever%3ckles%your%fancy!

3/'SingTaking%the%music%thing%one%step%further,%what%really%works%best%is%when%I%sing%myself.%Yes,%this%is%all%about%taking%ac3on.%We%(the%family)%make%up%words%to%any%song.%They%are%incredibly%funny%coming%from%a%4%year%old!And%so%I’m%told,%because%you%inhale%quickly%and%let%the%air%out%slowly%the%process%provides%a%calming%experience.

4/'Turn'down'the'volumeYep,%if%you%work%from%home%(as%I%do),%then%shut%the%door%on%the%dryer,%the%washing%machine%and%turn%off%anything%that%hums%or%buzzes.%

5/'Go'for'a'brisk'walkIt%doesn’t%have%to%be%long,%even%30minutes%will%do,%but%nothing%compares%to%filling%your%lungs%with%fresh%air.%Even%beVer%is%an%early%hour%walk%when%the%air%is%crisp%and%the%streets%(or%beach%in%my%case)%are%empty.%

6/'Keep'coolWith%some%of%these%extremely%hot%days%we’ve%been%having,%there%is%nothing%more%refreshing%than%an%ice%cold%drink,%a%cold/wet%face%washer%on%my%forehead%&%neck,%or%even%beVer,%a%dunk%in%the%pool%to%take%the%edge%off!

7/'Lie'flat'on'the'ground'with'your'eyes'closed'and'‘breathe’Seems%a%liVle%odd%I%know,%but%it%works%for%me.%There’s%something%about%the%s3llness%and%being%in%the%dark%taking%deep%breathes%that%seems%to%help%centre%me.%Before%you%laugh,%give%it%a%go.%I%dare%you.

8/'Correct'your'postureI%am%amazed%when%I%pull%up%my%body%like%someone%has%a%rope%aVached%to%the%middle%of%my%head%and%another%pulling%my%shoulder%blades%together,%just%how%stooped%I%was%sisng/standing.%All%of%a%sudden%I%have%changed%my%outlook%on%the%tasks%at%hand%and%find%myself%to%be%more%posi3ve.

9/'Watch'the'comedy'channel'to%have%a%good%laughNothing%beats%a%good%laugh%to%take%the%stress%away.%This%should%certainly%be%daily%criteria,%but%unlike%some%people,%I%can’t%impromptu%laugh.%It%has%to%be%authen3c,%ie:%I%have%to%laugh%‘at%something’.%One%of%my%favourite’s%is%‘Two%and%a%Half%men’%(maybe%not%the%latest%Charlie%Sheen%scandal%–%was%that%simply%for%publicity?%Because%they%did%a%brilliant%job!)%and%of%late%its%‘How%I%met%Your%Mother’.%I%don’t%watch%them%o]en,%but%when%some%light,%upli]ing%t.v.%3me%is%required,%one%of%these%would%be%my%choice.%

What%helps%you%lower%your%temperature%and%deestress?

By:%Angela%Smith

9 Shortcuts to Help You De-Stress With Angela Smith

Okay, so I ’m told you shouldn’t have any stress in your l i fe ,

but let ’s get real , l i fe in general can be stressful , especia l ly

when you have a business to consider .

TradeTalk 15

Page 18: Edition # 18

Last#month#I#wrote#about#the#iPad#and#I#

suggested#that#if#you#need#one,#just#go#out#

and#buy#one.#Literally#a#day#a]er#we#went#to#

print#Apple#announces#the#launch#of#the#iPad#

2.%Man%they%are%great%at%keeping%a%secret,%we%knew%

version%2%was%coming,%we%just%didn't%know%when.%If%you%

have%purchased%the%original%in%the%last%few%weeks%

before%the%launch%of%version%2%you%may%not%be%happy,%

the%2%genera3on%iPad%is%the%same%price%and%thinner,%

faster,%has%2%cameras%and%is%just%all%round%beVer%than%

version%one.

Now%it’s%no%secret%I%lam%a%fan%of%Apple%products%and%the%

way%the%so]ware%and%hardware%just%work%beau3fully%

together.%However,%lets%have%a%look%at%who%may%come%

out%as%their%key%compe3tor.%

Introducing%Samsung's%Galaxy%Tab%10.1v%tablet.%It%will%go%on%sale%in%Australia%from%mideApril%for%$729.%

Samsung%has%laid%down%the%gauntlet%in%the%tablet%wars%to%

Apple%with%this%very%compe33ve%pricing.

Samsung%will%make%their%tablet%available%through%Vodafone%

from%mideApril,%in%stores%and%online.%Its%availability,%however%

would%be%limited.%Vodafone%would%exclusively%sell%the%Tab%

10.1v%for%three%months.%It%would%then%disappear%from%the%

Australian%market%when%stocks%run%out.

Some3me%later%this%year,%probably%the%third%quarter,%a%new%

Galaxy%Tab%10.1%and%Galaxy%Tab%8.9%would%be%available%in%its%

place,%with%10.1%inch%and%8.9%inch%displays%respec3vely.%

These%models%would%sport%a%3.0%megapixel%rear%camera,%

down%from%the%8.0%megapixel%camera%available%on%the%

limited%edi3on%10.1v.

This is where we talk about all cool things that should or could be in the man cave.Gadgets, new tech, cool tools, new inventions or big boys toys, if it’s cool and fun well talk about it.

16 TradeTalk

Page 19: Edition # 18

These%alterna3ve%models%would%come%in%16,%32,%and%64%

gigabyte%versions,%and%memory%could%be%extended%another%

32%gigabytes%with%a%Micro%SD%card.

Galaxy%10.1v’s%appearance%on%the%Australian%market%next%

month%represents%the%start%of%tablet%warfare%between%

Apple's%iPad%2%and%devices%carrying%Android's%new%

Honeycomb%opera3ng%system.%The%baVle%to%win%the%hearts%

and%dollars%of%consumers%will%be%on%in%earnest.

Samsung%posi3oned%the%new%Galaxy%Tab,%which%has%16%

gigabytes%of%memory,%WiFi%and%3G,%to%cost%the%same%as%the%

Apple%iPad%2%model%with%these%same%specs.%Unlike%Apple%

which%has%mul3ple%iPad%2%models,%with%differing%memory%

and%connec3vity%specs,%Samsung%will%launch%just%one%Galaxy%

10.1%inch%screen%model%here.

The%Galaxy%Tab%will%be%the%first%tablet%in%Australia%that%runs%

Google’s%new%version%of%Android,%3.0,%called%Honeycomb.

“We%are%excited%to%partner%with%Vodafone%to%launch%this%limited%edi3on%tablet%as%part%of%our%expanding%range%of%tablet%devices,”%

said%Tyler%McGee,%the%vice%president%of%telecommunica3ons%

for%Samsung%Australia.

In%summary;%%Its%quite%simple,%if%you%are%tech%savvy%and%

would%like%a%tablet%you%can%do%more%with,%such%as,%load%

more%so]ware,%then%the%Galaxy%is%for%you.%My%only%concern%

with%it%is%the%partnering%with%Vodafail.%%The%obvious%

limita3ons%with%the%iPad%is%the%fact%that%its%locked%and%you%

need%to%be%happy%with%the%so]ware%that%Apple%provides.%

Countering%that%is%the%endless%supply%of%applica3ons%for%the%

iTunes%app%store.%If%you%want%a%tablet%you%can%just%buy%off%

the%shelf%and%it%works%then%the%iPad%2%is%for%you.%

Either%way,%look%out%for%a%lot%of%ac3on%in%this%market%over%

the%next%12%months.

The%SPECS%for%the%nerds%Opera3ng%system:%Android%3.0%(Honeycomb),%with%

mul3tasking

Display:%10.1”%1280%x%800%(WXGA)%

Processor:%1GHz%Dual%Core

Camera:%Main(Rear):%8.0eMega%Pixel%Camera%with%

LED%Flash

Camera:%Front:%2.0eMega%Pixel%Camera%Video

Format%:MPEG4/H263/H264

Playback%:%Media%encoded%at%1080p%(Full%HD%Video)%

@%30fps

Recording%:%1080p%Full%HD%Video%@%24fps

Audio:%MP3,%AAC,%AAC+,%eAAC+,%OGG,%MIDI,%AMRe

NB/WB

Other:%Wifi%802.11,%3G,%Bluetooth,%Gyroscope,%

Accelerometer,%Digital%Compass,%Proximity%

Memory,%USB2.0

TradeTalk 17

Page 20: Edition # 18

Tradetalk is published by and © copyright by Andrew & Angela Smith, Tradesman Inner Circle Pty Ltd 2009. All Rights Reserved. !is Magazine and any accompanying material are for general information purposes only. It is the responsibility of the reader to comply with any local, state or federal laws. Stick with me here while I continue with this legal blah-blah. !e Publisher has taken all reasonable measures to ensure that the material contained within this newsletter is correct. !e Publisher provides no representation and gives no warranty as to the accuracy of the information and does not accept any responsibility for errors or inaccuracies in the information contained herein and shall not be liable for any loss or damage arising as a result of any person acting in reliance on information contained herein. Design by GraphicDesignWebsites.com.au All done!

Q & A of the Month

Don’t forget to send us your business questions to info@

tradesmaninnercircle.com.au or fax 1300 553 161 and you can

have them answered on the next recording.

How#to#Avoid#Costly#Mistakes#and#Experience#A#Profitable#Decision#When#Moving#Office#Space.%We%share%our%learnings.

Learn#How#to#Put#A#Stop#To#Price#Focused#Shoppers#Once#And#For#All%–%it’s%actually%our%fault!%We%explain%why%and%how%to%change%it.%Alright%crew,%that’s%enough%from%me%for%one%month…%off%to%hang%with%the%family!

To%our%PLATINUM%members,%remember%to%book%your%next%monthly%call.%Speak%soon.

Andrew & Angela Smith

Don't%forget%to%send%in%your%business%questions%to%

[email protected]%or%fax%1300%553%

161%and%you%can%have%them%answered%on%the%next%

recording

Q&A#OF#THE#MONTH

TradeTalk%is%published%by%and%©%copyright%by%Andrew%&%Angela%Smith,%Tradesman%Inner%Circle%Pty%Ltd%2009.%All%Rights%Reserved.%This%newsleVer%and%any%

accompanying%material%are%for%general%informa3on%purposes%only.%It%is%the%responsibility%of%the%reader%to%comply%with%any%local,%state%or%federal%laws.%S3ck%with%me%

here%while%I%con3nue%with%this%legal%blaheblah.%The%Publisher%has%taken%all%reasonable%measures%to%ensure%that%the%material%contained%within%this%newsleVer%is%

correct.%The%Publisher%provides%no%representa3on%and%gives%no%warranty%as%to%the%accuracy%of%the%informa3on%and%does%not%accept%any%responsibility%for%errors%or%

inaccuracies%in%the%informa3on%contained%herein%and%shall%not%be%liable%for%any%loss%or%damage%arising%as%a%result%of%any%person%ac3ng%in%reliance%on%informa3on%

contained%herein.%All%done!