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Author: M Diaz | Copyright © 2017 IHS Markit Ltd
EDIN – Frequently Asked Questions January 2017
EDIN – Frequently Asked Questions
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Contents
Login / Access 3
User Stats 4
Software Requirements 5
Data Integrity 6
Browsers 7
Settings 8
Data Content 9
Map Interface 10
Spatial Exports 11
Third Party Integration 13
Product Enhancements / Suggestions 14
Training 15
Online Resources 16
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Login / Access
Q: I haven’t received my password, where can I get it?
A: If you have been given access to IHS services you should navigate to the energy
home page, insert your username which is your corporate email address and then select
send me new password. A new password will be emailed to you. If your email address is
not recognized then you have not been registered to our system and in that case please
contact your IHS Markit account manager.
Q: Are there any restrictions on where I can access EDIN?
A: No – you can access EDIN from any computer with an internet connection. A
notification will be sent to your official email account to notify you that any spatial
exports you have requested are ready to collect. Please note, however, that you are
responsible for any materials that you download to the PC.
Q: Can I share my login details with colleagues?
A: No – your login details are unique & should not be shared with colleagues. If you
do, not only will you be breaking the terms of the license agreement with IHS, but you
will also experience difficulties accessing the system. If your organization requires
additional people to have access to EDIN, please contact your local IHS representative.
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User Stats
Q: Does IHS monitor my usage?
A: We do not monitor detailed specific usage, but in order to ensure the
performance of our systems is maintained and to ensure compliance with the terms of
agreements with IHS (such as the number of licenses), we do monitor some system
activity.
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Software Requirements
Q: Will I need to purchase specialist software to use EDIN?
A: You should not need to purchase any additional software to use EDIN on the IHS
hosting centre. If you do not already have access to a PDF reader, we provide a link on
the EDIN Home to download the free Adobe Acrobat reader. All other EDIN reports
require the use of standard Microsoft products (Word &/or Excel).
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Data Integrity
Q: How often is the data behind EDIN updated?
A: The IHS international E&P and Midstream content within EDIN is updated weekly.
Therefore, you can be sure that you are accessing the latest information available.
Q: Is the data accurate?
A: IHS is committed to providing high-quality information you need to make good
decisions. You’ve told us that information quality is the single most important asset that
IHS delivers, and we’ve listened. We publish our quality goals and update our metrics
for each goal quarterly so that you can monitor our progress in addressing your quality
concerns. To find out more about our Information Quality initiatives and goals for:
Correctness, Currency, Completeness, and Consistency, please go to the following
website –
http://www.ihs.com/permission/en/energy-resource/international-data/
Q: How can we guarantee the content in reports is accurate and complete?
A: EDIN report cards contain a bibliography section which can be used to cross
check data validity. All entities in the database are tagged with a unique ID which allows
us to QC against source information should you have a query around data quality. In
most cases where a query arises we will put you in touch with the relevant data expert
who will be able to answer your questions and provide clarity around source materials
and quality.
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Browsers
Q: What browser technologies can EDIN operate on?
A: EDIN supports Chrome, Firefox and Internet Explorer 11.
Q: Are there any internet settings that can improve performance?
A: You may need to remove the pop-up blocker to enable some of the EDIN
functionality to operate normally. It may also be advisable to clear the PC caching on a
regular basis. Please do not hesitate to contact our Customer Care team if you require
assistance or alternatively refer to your local IT support.
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Settings
Q: How can I change the number of records displayed in the browse list?
A: This can be accomplished by selecting ‘My Settings’ on the homepage or Data
Search screen. Under ‘General Settings’ there is an option for ‘Records per Page’. The
options are 10, 20, 50 or 100.
Q: How can I check what entitlements I have to data?
A: Select ‘My Entitlements’ on the homepage or Data Search screen. This will
display your entitlements for E&P, Basins & Unconventional and Midstream.
Q: Is it possible to load a saved project as a default view?
A: Yes, by selecting ‘My Settings’ on the Map Search screen, there is an option to
load a default project. This will display all the attributes you have for this project,
including labels, filters, etc. and includes the latest datasets.
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Data Content
Q: Do you have seismic data like seismic profiles?
A: EDIN does not include the physical survey data, navigation data is included as is
supporting header information such as ownership, coverage etc. In some instances the
images sections of fields and basins will include PDF’s of regional lines.
Q: Do you have a company database?
A: Company information can be accessed via EDIN at an E&P level. More detailed
company information can be accessed through related IHS Markit solutions.
Q: Does the database include costs information?
A: Yes, in some cases where available. For detailed costs data, please refer to our
Que$tor product.
Q: Do you have any information on planned activities?
A: Some planned activities including high impact wells, and planned infrastructure
are included in EDIN. All other planned activities are found within our upstream
intelligence service.
Q: Do you have logs in the well module?
A: In some instances you may find log images, but we do not include the digital
curves within EDIN.
Q: EDIN used to contain a link to Lognet. Where can I find this feature?
A: This feature was removed in the 7.0.1 Release.
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Map Interface
Q: Can I save a default base map?
A: Currently this option isn’t available. However, we are looking into providing this
as an option for a future release.
Q: Can I edit symbology in the EDIN map view?
A: No, this functionality is not available within EDIN.
Q: Can I move label placement?
A: Layers that are represented by points, i.e. wells, have various options for label
placements. Polygons, such as fields are restricted to ‘always-horizontal’.
Q: Can we upload shape files into EDIN?
A: No
Q: Can I save spatial searches?
A: No, however you can generate a spatial polygon and upload the entity IDs to
create a saved search
Q: Can we share our EDIN Map projects with other colleagues in the company?
A: Yes, you can choose to share projects with all colleagues within your company or
specific colleagues defined by the user. Alternatively, you may wish to keep the
projects private.
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Spatial Exports
Q: Can I export the information?
A: Yes, most data types can be exported in a number of GIS / industry specific
formats. These formats include:
- File GeoDatabase
- ESRI Shape File
- MapInfo TAB
- Google Earth (KML & KMZ)
Information can also be exported as a Microsoft Excel spreadsheet. Reports can also be
generated in either Microsoft Word or Adobe PDF formats.
Q: I selected the spatial export feature, but can’t find the email?
A: Please check your ‘junk’ folder, as sometimes there are business rules in pace
that direct these emails into that folder.
Q: Can I save spatial searches?
A: No. However, you can generate a spatial polygon and upload the entity IDs to
create a saved search
Q: I have received the email for the spatial exports, but I am unable to access the
data file, as it says my session has expired?
A: To retrieve the content for the spatial exports, you have to be logged in to EDIN.
The email link is valid for 24 hours, after which you will be unable to access the files.
Q: What is the maximum number of items that can be exported spatially?
A: The maximum number of allowable features for export is 70,000. Under the
item count section, items above this will be listed in red. For KML/KMZ the limit is less.
For points, it is 5,000 and for polygons it is 1,000.
Q: Why is it that every time I try to download content from a spatial export, it says
my session has timed-out/is no longer valid?
A: This is likely due to the fact that the web browser you are using is not your
default browser. For example, when you select the link in the email, it tries to access
the file using your default web browser. So if you are using Chrome, but your default
browser is IE, it tries to start a new session. You can either change your default
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browser, or copy and paste the link into your active web browser. You may also need to
clear your cache and login again.
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Third Party Integration
Q: Is there a direct link between EDIN and Arc GIS or Petrel?
A: No, but in the new release of EDIN you can download our data as a file
geodatabase which allows for greater flexibility in the creation of Arc projects.
Q: Direct Connect for EDIN doesn’t bring in the data it says it does. Why not?
A: This will be resolved in the next hotfix of Kingdom and is not an EDIN issue.
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Product Enhancements / Suggestions
Q: Can I notify IHS of the features that I’d like to see in the product?
A: Yes - We want to hear what features & functions you need within EDIN. An EDIN
email group ([email protected]) exists on the home page for you to submit your
feedback. We would encourage you to submit your feedback as this enables us to
validate ideas for future release.
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Training
Q: How can I ask for assistance or training?
A: If you have any questions regarding EDIN or require assistance, please do not
hesitate to contact our customer care team at [email protected] (Europe,
Middle-East & Africa, Americas, Asia-Pacific).
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Online Resources
Q: How can I access the ADM Model?
A: There is a link on the home page. This will take you to the Energy Quality
Resource Center. Select the ‘Data Module’ tab. Using any of the subject links available,
there is a link to the ADM Glossary.
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