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Heart to Heart Discussion

Economy

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  • 1. Issues we are facing Many schedule changes Vague requests Too many unexpected staff changes Managing flexible scheduling Improve access Satellite clinics Improve access without shuffling people Reduce waste

2. Too many schedule changes A number of them have been out of our control. One physician left the group and 5 providers our onsick leave. But how can we improve the current system 3. Things to consider whensubmitting your request BE AS SPECIFIC AS POSSIBLE If you need a day off request a VACATION on theschedule Order of preference SICK LEAVE>VACATION>EDUCATTIONAL LEAVE 6/10, 8/10/9/10 comp off days are flexible If requesting Friday or Monday vacation then let meknow what you would like for the weekend. Dont be as one of the extremes 4. Things to consider whensubmitting your request Dont use symbols such as X or O or blank space since theylead to mistakes and misunderstandings. Use the following terminology VACATION NO CALL CALL SICK LEAVE 6/10, 8/10, 9/10 OFF (These requests are flexible) AT or IW with committee meeting detailMore detailed you are easier it is 5. Steps we are implementing When the schedule is completed It will be submittedfor your review and you can request changes at thattime. When the schedule is published then changes will bedone only on case by case Will start the self scheduling module on AMION.COM 6. Do more with much less 7. What is the fiscal cliff During dept ceiling negotiations congress set up abipartisan committee, the supercommittee, to addressthe budget deficit and cut the deficit by 1.2 trillion in10 years. If they did not agree on a compromised plan thennother part of the Budget Control Act directsautomatic across-the-board cuts (known as"sequestrations") 8. Why should I care? Mandatory 300 billion dollar cut from the medicareand medicaid fund More taxes40 K/year$ 3000100$ 8000200$ 12000300$ 16000 9. Very inefficient system One area of waste in our department has beenscheduled cesarean sections. We perform 50-60 scheduled cesarean sections permonth 5-10 deliver at other facilities and the patient deliversprior to the scheduled cesarean section and theschedule is not modified and goes to waste. 10. we are witnessing history as it happens. 11. Current system We devote W per cesarean section and one hour oftraveling time if provider travels from the satelliteclinic 30% of the cases are bumped and do not go on time Great source of frustration on providers and patients Problem with the lack of providers and access issue. 12. Solution Arrange the call schedule around the schedulecesarean section que. The primary surgeon will do the surgery It is a patient satisfier Eliminates the need for other providers to perform thecesarean section Potentially can add 30 W of clinic access per month tothe schedule 13. Rational against it We are busy Not true: 2 years ago we used to deliver about 350babies per month and now we are down to 240 permonth Due to shortfall of deliveries we might lose our CNM 2spot and by scheduling Cesareans on call we canprotect the above. 14. What to expect? 1-2 scheduled cesarean section per call day. If more than 2 per provider then will arrange a perdiem physician to cover the labor and delivery for thatperiod. 15. What to do? try to do the cesareans with the CNM staff on call thatday Delay the case as needed depending on the volume onthe labor and delivery