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Economics of Revenue Management: Pricing, Competition, and Seat Allocation. Serguei Netessine* The Wharton School, University of Pennsylvania Robert Shumsky W. E. Simon Graduate School of Business Administration University of Rochester Email: [email protected]

Economics of Revenue Mgt Pricing Competition and Seat Allocation

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Page 1: Economics of Revenue Mgt Pricing Competition and Seat Allocation

8/6/2019 Economics of Revenue Mgt Pricing Competition and Seat Allocation

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Economics of Revenue Management:

Pricing, Competition, and Seat Allocation.

Serguei Netessine*

The Wharton School,

University of Pennsylvania

Robert Shumsky

W. E. Simon Graduate School of Business Administration

University of Rochester 

Email: [email protected]

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2

American

United

6:37

172 seats

6:05

108 seats

7:25

155 seats

21-day advance purchase round-trip: $289

14-day advance purchase round-trip: $318

7-day advance purchase round-trip: $798

Unrestricted full fare: $664 each way

10:00

128 seats

13:13

108 seats

16:35

108 seats

9:39172 seats

13:14

109 seats16:53

172 seats

20:03

109 seats

Same for both

airlines

Rochester to Chicago Timetable, December, 2000

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3

“Horizontal” competition in US airline industry

From S. A. Morrison. 1998. “Airline Service: The evolution of competition since deregulation.”

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4

The Full Revenue Management Game

ChooseB1,B2

Accept low

fare passengers

Accept overflow high

fare passengers

Accept high

fare passengers

Accept overflow

low fare passengers

Additional Assumptions

• Two noncooperative airlines, each with capacity C.

• Identical prices.

• Two passenger classes, H (High) and L (Low) fares.

• All passengers who cannot find a seat on one airline ‘overflow’ tothe other airline.

• The following order of events:

 D L

realized 

 D H 

realized 

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5

The Full Game

 

Low fare

class

High fare

class D H1

 D L1 

Low fareclass

High fare

class D H2

 D L2 

Airline 1 Airline 2

(D L1 - B1 )+

(D L2 - B2 )+

 B1 

 B2 

Min(B1 ,D L1 ) 

Min(B2 ,D L2 ) 

(D H1 - R1 )+

(D H2 - R2 )+

+−+= )(  j Lj Li

 Li B D D D = total low-fare demand

= space available for high-fare),min( i

 Lii B DC  R −=

= total high-fare demand+−+= )(  j Hj Hi

 Hi R D D D

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6

The Full Game

Airline 1’s objective:

),min(),min(),( 1111211 R D p B D p E  B BT 

 H  H 

 L L +=π

First-order conditions

0),,,Pr( 

),Pr()Pr(

11222211

111111

=−<><>−

>−>−>

 BC  D R D B D B D p

 B D BC  D p B D p

 H  H 

 L L H 

T  LT  H  H T  L L

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7

Two Airline Response Functions and Nash Equilibria

 

0  50  100  150  200 0 

50 

100 

150 

200 

B1

B2

r 1(B2) 

r 2(B1)

 

0  10  20  30  40  50 0 

10 

20 

30 

40 

50 

B1

B2 r 1(B2) 

r 2(B1) 

For both examples, correlation( D L, D H ) = 0

E( D L) > E( D H ) E( D L) << E( D H )

With C = 200.

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Example: No Pure-Strategy Equilibrium

 

0  50  100  150  200 0 

50 

100 

150 

200 

B1

B2

r 1(B2) 

r 2(B1) 

correlation( D L, D H ) = -0.9

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9

‘Partial Games’

• High-fare overflow only (no low-fare overflow)èA good approximation if low fare demand is high

èA pure strategy equilibrium must exist.

è Under certain assumptions, equilibrium is unique.

• Low-fare overflow is delayed until the ‘end’ of the

game.èA pure strategy equilibrium must exist.

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10

Competition vs. Monopoly

• A monopoly maximizes the sum of the profits of both flights (#

available seats = 2C)

• What can we say about total booking limit?

correlation( D L

, D H 

)

   T  o   t  a   l   b

  o  o   k   i  n  g   l   i  m   i   t   (      B      1   +

      B      2

   )

monopoly

competition

-0.2 0 0.2 0.4 0.6 0.8250

260

270

280

290

300

310

320

330

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Impact on Service Level

service level = proportion of passengers served

 by either flight

-0.2 0 0.2 0.4 0.6 0.80.4

0.5

0.6

0.7

0.8

0.9

correlation( D L, D H )

   S  e  r  v   i  c  e   L  e  v  e   l

monopoly

competition

monopoly

competition

High-fare

service level

Low-fare

service level

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12

Insights

• Instability of full game

• Pure-strategy equilibrium in partial games

• One partial game (high-fare overflow only) is

 sometimes a good approximation to the full game.

• Lower booking limits under competition

(analytically confirmed for a partial game).• Impact on customer service.

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13

Fixed prices assumption

From S. A. Morrison and C. Winston. 1995. “The evolution of the airline industry.”

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Evolution of prices

From S. A. Morrison. 1998. “The evolution of competition since deregulation.”

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Economic model

Limited fixed number of seats C, two fares: high and low

 

 L

 L

b

a

2  L

 L

b

q

2

 La

 La  

 p  

 L H 

 L H 

bb

aa

>>

∑−=

−=

i

iL L L L

i

iH  H  H  H 

qba p

qba p

Oligopoly

 L L L L

 H  H  H  H 

qba p

qba p

Monopoly

−=−=

 

 H 

 H 

b

a

2  H 

 H 

b

a q

 H a

 

2

 H a

 p  Low fare High fare

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16

Two fares: Monopoly vs Competition (2 airlines)

 H 

 L H 

b

aa −2

1 C 

 La5.

 H a  

 H a5.

 La

 

 p

   

 

+ H 

 H 

 L

 L

b

a

b

a

2

1

 H  p  

 L p  

Fare not offered

 H 

 L H 

b

aa −3

2 C 

3/ La

 H a

 

3/ H a

 La

 

 p

   

  

 +

 H 

 H 

 L

 L

b

a

b

a

3

2

 L

 H 

 p

 p

Fare not offered

 p∆

 j j

 j

 j j

 j j

 j j

 j

 j j

 j

 j

bb

C b

aa

a p

bb

C b

aa

bq

+

+−

−=

+

+−

=

11

2

1

11

2

1

1

 j j

 j

 j j

 j j

 j j

 j

 j j

 j

 j

bb

C b

aa

a p

bb

C b

aa

bq

+

+−

−=

+

+−

=

11

3

2

11

3

2

2

1

Monopoly Competition

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17

Competition leads to:

IncreaseDecrease(usually)

Quantity

DecreaseIncrease

(usually)

Price

High FareLow Fare

Average price - DECREASE

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18

Multiple fares/Multiple airlines

 J 

 J 

bbbb

aaaa

 jbyindexed  fares J ibyindexed airlines I 

>>>>

>>>>

...

...

311

321

C   

2a  

5a 

 p  

5

4

3

2

1

 p

 p

 p

 p

 p

1a  

3a 

4a  

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19

Solution for Multiple Airlines/Multiple Fares

=

=

=

=

=

+−+−=

+−

=

<−

+

1

1

1

1

1

1

1

1

1

1

1

1

11

.

1

:

k  k 

k  k 

k  j

 j j

k  k 

k  k 

k  j

 j

 j

 j j

M  j

b

C b

aa I 

 I 

a p

b

C b

aa

 I 

 I 

b I q

closed are J throughM  Fares

C b

aa

 I 

 I 

that  suchM highest  Find 

As degree of competition increases:

Average price goes down

Load factor goes upHigh fare prices go down

Low fare prices may go up

Price differences decrease

Fewer low fares are open

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20

Summary

Competition affects revenue management!

Competition is an important factor to consider 

When prices are fixed competition leads to …

•Increase in high-fare seats and decrease in low-fare seats

When prices are decision variables competition leads to …

•Decrease in average prices BUT low fares may go up

In both cases airlines focus MORE on high-fare seats under 

competition.