This document comprises the following:

Course Outline

Semester: 05From March 2015 to June 2015

E-Commerce Systems - BIC3513 Course Details

Course Location:LesothoDepartment: Faculty of Information and Communication Technology Program Name: B.Sc (Hons) in information Technology

B.Sc (Hons) in E-CommerceSemester: 5Credits:3

Status: Minor/CoreContact hours:3 hours (2 hours lecture + 1 hour tutorial)No. of weeks:12 teaching weeks + 1 Final examination week + 1 week Midterm Break

Teaching Pattern: Lecture + TutorialLecturers Name:Mr. M. BorothoPrepared by: Mr. BorothoChecked by: Mrs. Selei-MonneSignature: Date Signature : Date

This document comprises the following:

Essential Information

Specific Course Information

Course Rules & Regulations

Grades

Plagiarism Course Introduction

Course Aims & Objectives

Learning Outcome

Specific Generic Learning Skills

Syllabus + Lecture Outline

References

Assessment Schedule

Assessment Criteria

Specific Criteria

Other documents as follows will be issued to you on an ongoing basis throughout the semester:

Handouts for Assignments

Submission Requirements + Guidelines

1.0Essential Information

All Courses other than electives are 'significant Courses' As an indicator of workload one credit carries and additional 2 hours of self study per week. For example, a Course worth 3 credits require that the student spends an additional 6 hours per week, either reading, completing the assignment or doing self directed research for that Course.

Submission of ALL assignment work is compulsory in this Course. A student cannot pass this Course without having to submit major assignment work and sit for the final examination by the due date or an approved extension of that date. Failure to submit a major assignment and sit for the final examination results to DNC. All assignments are to be handed on time on the due date. Students will be penalised 10 percent for the first day and 5 percent per day thereafter for late submission (a weekend or a public holiday counts as one day). Late submission, after the date Board of Studies meeting will not be accepted. Due dates, compulsory assignment requirements and submission requirements may only be altered with the consent of the majority of students enrolled in this Course at the beginning/early in the program.

Extensions of time for submission of assignment work may be granted if the application for extension is accompanied by a medical certificate.

Overseas travel is not an acceptable reason for seeking a change in the examination schedule.

Only the Head of School can grant approval for extension of submission beyond the assignment deadline.

Re-submission of work can only receive a 50% maximum pass rate.

Supplementary exams can only be granted if the level of work is satisfactory AND the semester work has been completed.

IEEE referencing and plagiarism policy will apply on all written assignments.

2.0Specific COURSE Information

Attendance rate of 80% is mandatory for passing Course.

All grades are subject to attendance and participation.

Absenteeism at any scheduled presentations will result in zero mark for that presentation.

Visual presentation work in drawn and model form must be the original work of the student.

The attached semester program is subject to change at short notice.

3.0COURSE RULES AND REGULATIONS:Assessment procedure:

These rules and regulations are to be read in conjunction with the UNIT AIMS AND OBJECTIVES

All assignments/projects must be completed and presented for marking by the due date.

Marks will be deducted for late work and invalid reasons.

All assignments must be delivered by the student in person to the lecturer concerned. No other lecturer is allowed to accept students assignments.

All tests/examinations are compulsory.

Students must sit the test/examination on the notified date.

Students are expected to familiarise themselves with the test/examination timetable.

Students who miss a test/examination will not be allowed to pass.

Any scheduling of tutorials, both during or after lecture hours, is TOTALLY the responsibility of each student. Appointments are to be proposed, arranged, confirmed, and kept, by each student. Failure to do so in a professional manner may result in penalty of grades. Tutorials WITHOUT appointments will also NOT be entertained. Note that every assignment is given an ample time frame for completion. This, together with advanced information pertaining deadlines gives you NO EXCUSE not to submit assignments on time.

4.0GRADESAll Courses and assessable projects will be graded according to the following system. With respect to those units that are designated 'Approved for Pass/Fail' the grade will be either PA or F:

GradeNumeric GradeDescription

90 100A+

85 89APass with Distinction

80 84A-

75 79B+74 70BPass with Credit

65 69B-

60 64C+

55 59CPass

50 54C-, PX, PC

0 49FFail

EXP

Exempted

PC

Pass Conceded

PP

Pass Provisional with extra work needed

PX

Pass after extra work is given and passed

X

Ineligible for assessment due to unsatisfactory attendance

D

Deferred

W

Withdraw

DNA

Did Not Attend Course

DNC

Did Not Complete Course5.0Plagiarism, Copyright, patents, ownership of work: Student Major Project, theses & works

See LIMKOKWING, HIGH FLYERS HANDOUT, pg 10.

6.0Course INTRODUCTION

This course examines the concepts, technology, and applications of electronic commerce, or

e-commerce. Since users can engage in e-commerce from a fixed device (e.g., PC) or from a

mobile device (e.g., mobile phone) we will examine both traditional fixed e-commerce and

mobile e-commerce or m-commerce. The course begins by setting the context for e-commerce within the domain of information systems. Then the course examines e-commerce in detail. It presents general concepts about e-commerce and demonstrates them with a case study. It explains characteristics and examples of B2C e-commerce, and examines the rising role of social commerce. It discusses B2B e-commerce and contrasts it with B2C e-commerce. It examines security and payment in e-commerce. It explains the technological infrastructure needed to support an e-commerce system and describes how e-commerce systems are built. Next the course examines m-commerce in detail. It presents m-commerce concepts and discusses the technology needed for m-commerce. It examines the range of m-commerce applications and discusses mobile security and payment. The course concludes with a presentation on the future of e-commerce. 7.0Course AIMS AND OBJECTIVES

The objectives of the course are to introduce the concept of electronic commerce, and to understand how electronic commerce is affecting business enterprises, governments, consumers and people in general. In addition, we will study the development of websites using relevant software tools. Acquaint students with a fundamental understanding of the environment and strategies in the New Economy.

Provide analytical tools to understand opportunities in unserved or underserved New Economy markets.

Provide a fundamental understanding of the different types and key components on business models in the New Economy.

Provide guiding principles behind the design and strategy of the customer web interface. Understand the traditional and new communication/ marketing approaches that create competitive advantage in the New Economy. Provide insights on how to implement strategy in the New Economy. Understand the metrics that New Economy firms to use to measure progress, customer satisfaction, and financial performance. Understand the fundamentals of financially valuing New Economy companies. Provide an overview of the hardware, software, servers, and the parts that make up the enabling railroad for the New Economy.8.0LEARNING OUTCOME

Upon completing this course the student will be able to:

Explain the characteristics and functions of electronic commerce including mobile commerce.

Describe the process of developing electronic commerce sites and mobile commerce applications.

Implement an electronic commerce site using open source software.

Explain fundamental characteristics of electronic markets.

Describe common business models used in B2C and B2B electronic commerce.

Discuss the impact of social media on e-commerce.

Describe security and payment in electronic commerce including mobile commerce.

Describe the technology used in mobile commerce.

List common applications in mobile commerce.

Speculate on the future of electronic commerce.

9.0SPECIFIC GENERIC LEARNING SKILLS

Upon completion of the Course, student will acquire skills in: Knowledge and history of E-Commerce Effect of E-Commerce in the modern world

The difference in business principles between E-Commerce and General Business.

Components of E-Commerce. Components of M-Commerce

10.0UNIT SYLLABUS + LECTURE OUTLINE:

Week:1LECTURE 1:INTRODUCTION TO E-COMMERCE SYSTEMS (ecs)Lecture Synopsis:

1.1 eCommerce : The Revolution Is Just Beginning

1.2 eCommerce : A Brief History

1.3 Understanding eCommerce : Organizing ThemesHandout: Course outline and Chapter 1 PowerPoint handouts Week:2LECTURE 2:eCommerce Business Models and ConceptsLecture Synopsis: 2.1 eCommerce Business Models

2.2 Major Business-to-Consumer (B2C) Business Models

2.3 Major Business-to-Business (B2B) Business Models

2.4 Business Models in Emerging eCommerce Areas

2.5 How the Internet and the Web Change Business: Strategy, Structure, and ProcessHandout:Chapter 2-5 PowerPoint handouts, videos and illustrations. Week:3LECTURE 3:ECOMMERCE INFRASTRUCTURELecture Synopsis:

3.1 The Internet: Technology Background

3.2 The Internet Today

3.3 Internet II: The Future Infrastructure

3.4 The Web

3.5 The Internet and the Web: Features and services

Handout:Chapter 3 PowerPoint handoutsWeek:4LECTURE 4:BUILDING ECOMMERCE SYSTEM

Lecture Synopsis:

4.1 Building eCommerce system: A systematic approach

4.2 Choosing software for eCommerce system

4.3 Choosing hardware for eCommerce system

4.4 Other eCommerce system tools

4.5 Developing mobile system

4.6 Building eCommerce system: A customer-oriented approach

Handout:Chapter 4 PowerPoint handouts_________________________________________________________________________________________Week:5LECTURE 5:PERSONALIZED ECOMMERCE SYSTEMSLecture Synopsis:

5.1 Introduction

5.2 Ways to personalize eCommerce systems

5.3 Customization vs. personalization

5.4 Personalization methods

5.5 One-to-one personalization technologies

5.6 eCommerce personalization tools

5.7 Personalized eCommerce recommendation systems

5.8 Advanced personalization in eCommerceHandout:Chapter 5 PowerPoint handouts_________________________________________________________________________________________Week:6

LECTURE 6:SOCIAL ECOMMERCE6.1 Social Networks and Online Communities

6.2 Online Auctions

6.3 eCommerce PortalsHandout:Chapter 6 PowerPoint handoutsWeek:7

MIDTERM EXAMINATION_________________________________________________________________________________________Week:8

NON CONTACT WEEKWeek:9 LECTURE 7:eCommerce SECURITY AND Payment SystemsLecture Synopsis:

7.1 eCommerce Security Environment

7.2 Security Threats in the eCommerce Environment

7.3 Technology Solutions

7.4 Management Policies, Business Procedures, and Public Laws

7.5 Payment Systems

7.6 eCommerce Payment Systems

7.7 Electronic Billing Presentment and Payment

Handout:Chapter 7 PowerPoint handoutsWeek:10LECTURE 8:eCommerce Marketing Technologies and CommunicationsLecture Synopsis:

9.1 Identify the major forms of online marketing communications.

9.2 Explain the costs and benefits of online marketing communications.

9.3 Discuss the ways in which a Web site can be used as a marketing communications toolHandout:Chapter 8 PowerPoint handoutsWeek:11LECTURE 9:Online Retailing and ServicesLecture Synopsis:

9.1 The Online Retail Sector9.2 Analyzing the Viability of Online Firms

9.3 eCommerce in Action: E-tailing Business Models

9.4 The Service Sector: Offline and Online

9.5 Online Financial Services

9.6 Online Travel Services

9.7 Online Career ServicesHandout:Chapter 9 PowerPoint handoutsWeek:12LECTURE 10:Ethical, Social, and Political Issues in eCommerceLecture Synopsis:

10.1 Understanding Ethical, Social, and Political Issues in eCommerce

10.2 Privacy and Information Rights

10.3 Intellectual Property Rights

10.4 Governance

10.5 Public Safety and WelfareHandout:Chapter 10 PowerPoint handouts

Week:14REVISION weekWeek:15FINAL EXAMINATION weekWeek:16

FINAL EXAMINATION week11.0REFERENCES1. Laudon K., C. G. Traver, eCommerce 2012, 8th Edition, Prentice Hall, 20122. Skeldon, Paul. M-Commerce: Technologies, Services and Business Models, Paperback

12.0ASSESSMENT SCHEDULE

Assignment descriptionissue datedue date%

individual assignment week 3week410%

Group projectWEEK 3WEEK1020%

Mid term examinationweek 7week 730%

FINAL EXAM week 15week 1640%

Total100%

13.0ASSESSMENT CRITERIA

Process of grading and criteria used to determine the grades, passes and high distinctions.

14.0Specific Criteria

Each assignment will be handed out with the project brief and will vary, depending on the teaching and learning objectives of the specific assignment.

Each student will receive a completed assessment sheet back with their marks, thereby giving student feedback on each set criterion and the project as a whole.

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