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AQA GCSE (9-1) BUSINESS (8132)
3.4.3 Motivating employees
Define motivation here:
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
Financial
Salary / wage
Commission
Profit sharing
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AQA GCSE (9-1) BUSINESS (8132)
Non - Financial
Training
Responsibility
Fringe Benefits
Management styles
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AQA GCSE (9-1) BUSINESS (8132)
Benefits of a motivated workforce
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Autocratic Democratic
Paternalistic Laissez-faire
AQA GCSE (9-1) BUSINESS (8132)
Helps employee retention
• Retention means to keep staff; it means that
the staff will remain working for the
business
• Motivation can help with employee retention
The importance of employee retention
• Unhappy, unmotivated staff will
_________________ a business
• This could affect the businesses
reputation as an employer and in the industry in which it
________________________
• If a business motivates its employee they will feel valued,
enjoy their job and not consider leaving
• This will improve employee _________________
• This will have an impact on costs as new employees will not
have to be ______________________
• Lower costs can mean higher profits for the business
• Employees that stay within a business can become familiar with
important business __________________________
• Over time employees can ________________ important business
relationships with customers
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AQA GCSE (9-1) BUSINESS (8132)
High Productivity
• Productivity means the _________________________ of one worker
over a specific __________________________________ of time
e.g. hour
• Sometimes this is easy to _________________, in other
businesses it’s hard to work out
• Well ______________________ employees are more productive and
will also motivate ______________________
• Productivity is a ___________________ measurement of a
business’s _______________________
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