Earthquake Disaster Management

September 2010

February 2011 and on…

Immediate Response

• Emergency Operations Centre Mobilized

• Incident Management Team operational

• SMT becomes Strategic Management Team

Student Perspective – February 2011

• Response

• Recovery

• Restart

Response

•Contact every student (phone, email, web response)

•Full tuition fee refunds or enrolment suspensions for students wishing to leave

•Compensation grant of $500 per student ($250 for part time students)

•Additional grant-in-aid of $500 per International Student

•Suspension of University exclusion sanctions at 2011 mid-year academic review

•Scholarship and degree completion extensions for post-graduate students

Response (2)

Exchange programmes with other New Zealand Universities

Exchange programmes with Oxford and Adelaide Universities

Academic mobility programmes for short term study to any approved university in Australasia for post-graduate students

Development of on campus student-centric infrastructure

Random acts of kindness initiatives

Being “out there”

Lessons

Be Student Centric and FLEXIBLE

Ask for Help – generosity overwhelming

Recognise and thank staff contributions

Communicate (telling, then selling)

Seize opportunities – “It is a shame to waste a crisis”

Keep a sense of humour

THANK YOU!!

Everyone who helped, at UC, in NZ and around the world

And for your attention.