SANGEETA R BHATIAMobile: +91 9819709278 ~ Res.: 022-25211052 ~ E-Mail: sangbhatia@gmail.com

~ Senior Management Professional ~Seeking assignments in Secretarial Functions Office Management Administration Client Servicing

OVERVIEW

A competent professional with 16 years of experience in Secretarial functions, Operations and Administrative

functions and other allied functions. Currently associated with DOW Chemical International Pvt. Ltd., Mumbai as Office

Professional to Sales Director & Team. Proficient in giving secretarial support involving handling of top & confidential

correspondence, document flow, screening telephone calls, attending visitors and directing various queries to relevant

departments.

Honed skills in handling day-to-day activities in co-ordination with internal / external departments for smooth functioning of

the organization. Demonstrated skills in relationship management, administration, management, leadership with a

positive and learning attitude. Possess effective communication, inter-personal & problem solving skills.

Expertise in:

Office Management Secretarial Functions Administration Vendor Management

Procurement Guest Relations Executive Calendar Management Sales Co-ordination

Team Management Book-Keeping & Accounts Event Management MIS/SAP

AREAS OF EXPERTISE

Provisioning secretarial support involving handling of top & confidential correspondence, document flow, screeningtelephone calls, attending visitors and directing various queries to relevant departments.

Fixing appointments, meetings & keeping meetings calendar up-to-date, preparing a synopsis of reports andpresentations received from officers as well as preparing Minutes of Meetings.

Providing high level administrative support involving efficient management of office equipment, communicationinstruments, housekeeping, office automation, office administration & transportation.

Preparing & maintaining accounts and reconciliation of financial statements in compliance with the norms andhandling accounting functions like data entry, customer interaction realization of bills, etc.

Overseeing arrangement of meetings, trainings, seminars (internal / external) and preparing agenda notes,confidential reports, various MIS reports, etc. for top management.

Handling travel arrangements & hotel reservation booking.

Making boarding & lodging arrangements for both in-house & visitors from outside the group for overseas &domestic travel, organizing meetings & conferences.

Scheduling appointments, organizing travel (domestic / international), accommodation & conference/ presentation /event arrangements.

CAREER SCAN

Since Apr’07: DOW Chemical International Pvt. Ltd., Mumbai as Executive Assistant to Sales Director & Team

Accountabilities

Provide executive-level administrative support to the Sales Director of Chemicals and Seven direct reports in

a timely and courteous manner.

Co-ordinating office management and special projects with a high degree of efficiency. Serve as point person

for managers, sales teams, clients, and vendors to ensure proper lines of communication.

Maintains excellent communication skills, problem resolution abilities, and a high-level of confidentiality.

Equally effective at providing sales management and advanced word processing support

Coordinated projects and events exercising ability to improvise, improve procedures and meet demanding

deadlines.

Liaison between all impacted departments to ensure proper communications and reporting practices.

Plan and coordinate corporate luncheons, and develop presentations for related on-site and off-site meetings.

Organize the details of special events, travel arrangements, corporate agendas and itineraries.

Direct business relations and distribution of company literature, samples to stimulate client interest and sales

leads.

Manage purchases, direct vendor relations, generate and maintain equipment tracking records.

Process monthly expense reports reflecting supporting documents and budget code indexes.

Prepare and maintain annual vacation records.

Collaborate with team for master reports.

Facilitate the accurate and timely writing, editing, and preparation of final copy from draft to distribution

Respond to email enquiries from the general public for the requirement of products.

Managing the preparation of Sales Proforma Invoice for import and local orders.

Leading activities like-resolving customer queries, managing on-time dispatch of material, keeping a track of NNdocuments, preparing Despatch Schedule, etc.

Following-up for Payment, legal documents, etc. and dealing with day-to-day correspondence and filing.

Deftly coordinating with the planner for weekly/ monthly material scheduling.

Coordinating globally for establishing of Customer Code, Product Code, MSDS & TDS.

Assisting in executing internal functions encompassing Customer Service, Accounts, Logistics, etc.

Dealing with vendors for stationary & office supplies and managing new office set-up / software up-gradation tosite employees.

Significant Highlights

Showed active participation in activities like IWin, Habitat for Humanity, Jaipur Footwear and Ladies Cricket.

Coaching the new recruits in Sales admin

Initiated team/ group activities like Fun Committee, Earth Day, etc.

Independently handled the following events:

o Chemspec Exhibition - Mumbai (2007 till 2011)

o Project Stewardship Training - Mumbai ( September 2010)

o Oil & Gas Seminar - Mumbai (November 2012)

o Indenting Software for Chemical business ( March 2013)

o Outbound Team Building Event - Garudmachi (September 2013)

o Oil & Gas Seminar – Mumbai & Delhi (June 2014)

o LAMS Introduction & Training - Vikhroli, BPSC & Govandi (September/October 2014)

o Dow Excellence Award Nite - Mumbai (January 2015)

Attended the CII - Exclusive Conference for Secretaries, Administrative Professionals & Executive Assistants inDecember 2014 which has encouraged me to focus , enrich skills to contribute to the success of the company

Streamlined the following processes:

o Payment to Vendors which resulted in reducing the time for processing of payments to the vendorsfrom 30 working days to 15 working days.

o Stellar role in defining more defined jobs respective to the departments which enhanced the customersatisfaction level.

o Streamlined Sample Management Process.

o Process Auto Accruals

o Ensure the Distributor Contract in the tool.

Mar’06-Mar’07: Recos Soil Substrates Pvt. Ltd., Mumbai as Executive Assistant to MD

Accountabilities

Managed the booking of tickets, hotel arrangements, scheduling of appointments & meetings, organising clientreport, updating database in Outlook and regularly coordinating with Factory In-charge, Accountant, Logistics,Administration Housekeeping, Interiors & IT persons for smooth functioning of the business operations.

Delivered payments in cheque/cash to respective concerned persons.

Managed the entries in Tally 8.2, received invoices, deducted TDS at source and coordinated with accountants.

Jul’04-Feb’06: Reuters India Pvt. Ltd., Mumbai as Executive Assistant to Q Manager

Accountabilities

Drafted daily reports, took technical updates of HP Engineer from all South East Asia and delivered presentationof Reuters Application Software Reuters.

Managed the technical update of calls in Seible Software and coordinated with Reuters Data Centre & HP CSSEngg.

Deftly coordinated between Reuters Regional Data Centre & Singapore Data Centre.

Nov’00-Jul’04: Ajit Sing & Sons Pvt. Ltd., Mumbai as Secretary cum Accountant

Accountabilities

Regularly communicated with the top management of different companies and executed gamut of activities likebooking tickets & accommodation, managing bank correspondence, filling-up of tenders, preparing quotationsand co-ordinating with Consultants regarding PF & ESIC.

Prepared Balance Sheet using Tally 5.4, developed ledgers, vouchers, salary slips and gave monthly payment to thestaff.

Drafted Official Letters, Documents & Quotes.

Dealt with clients like DFPCL, BPCL, Vikram Cement, ACC Cement, etc.

Commenced career with NIIT Leda Family Club as Centre Co-Ordinator & Mentor from Jul’98-Oct’00

ACADEMIA

2000 Diploma in Travel & Tourism from TITT, Andheri, Mumbai

1998 B.Com. from K.J. Somaiya College of Science & Commerce, Ghatkopar, Mumbai.

Trainings:

Attended various HP Technical & Personality Development Programmes in HP Office, Mumbai.

30 Days Training Programme in Reuters, Bangalore IT Department for Seible 7 & Reuters Financial Software.

IT Forte:

Well versed with MS Office (Word, Excel & PowerPoint), Microsoft Outlook, Seible 7 and Tally 5.4.

PERSONAL DOSSIER

Date of Birth: 9th February 1978

Linguistic Abilities: English, Hindi, Gujarati, Marathi and Sindhi

Permanent Address: 86, Komal Villa, Chembur, Mumbai: 400071