E3: Fiona Lewis and Peter Moriarty: The amazing free platform for business systemisation

7/28/2019 E3: Fiona Lewis and Peter Moriarty: The amazing free platform for business systemisation

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Fiona Lewis and Peter Moriarty:

The amazing free platform for

business systemisation
http://www.supersavvybusiness.com/


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In the podcast we discuss:

00:42 - Whos Pete?

01:52 - Why would you do it?

04:02 - So many people forget: systems bring you ____ and ____

07:26 - What happens when systems are missing

08:30 - What is business systemisation after all?

13:11 - Take these 5 steps to create your business system

16:45 - The key for digital business systems

20:12 - The free platform Peter is using in his business

21:47 - Creating business systems using ready-made templates

25:24 - The amazing features of this free platform

29:23 - Peter makes you an offer

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Fiona: Well, hello everybody its Fiona Lewis fromSuper Savvy Business and welcome back

to the next episode of the Super Savvy Business Podcast. Today I have with me somebody

who I admire greatly, a fellow entrepreneur, his name is Peter Moriarty.

00:42- Whos Pete?

Now Peter started IT consulting at the age of 15 with a backpack and a pushbike in rural

Sydney. And since then, hes pursued his passion for technology in growing IT Genius into afull service-managed IT support consultancy servicing businesses up to 200 employees

across Australia and beyond. Now hes the resident Small Business Tech expert on Eagle

Waves Small Business Radio, and was listed as an honourable mention in Anthills 2012 Top

30 Australian Entrepreneurs Under 30.

Now Ive known Peter personally for just under a year and Peter was one of these people

whos on a crusade to realize his dream of helping as many people as he can embrace
http://www.ultimatewebblueprint.com/http://www.supersavvybusiness.com/live-event-news/ultimate-web-blueprint-implementation-challengehttp://savvymastermind.com/http://www.supersavvybusiness.com/http://www.supersavvybusiness.com/http://www.supersavvybusiness.com/http://www.supersavvybusiness.com/podcast/e3-fiona-lewis-and-peter-moriarty-talk-about-business-systemisation?preview=true&preview_id=1669&preview_nonce=ee40b748e1http://www.itgenius.com.au/http://www.itgenius.com.au/http://eaglewavesradio.com.au/http://eaglewavesradio.com.au/http://eaglewavesradio.com.au/http://eaglewavesradio.com.au/http://eaglewavesradio.com.au/http://eaglewavesradio.com.au/http://www.itgenius.com.au/http://www.supersavvybusiness.com/podcast/e3-fiona-lewis-and-peter-moriarty-talk-about-business-systemisation?preview=true&preview_id=1669&preview_nonce=ee40b748e1http://www.supersavvybusiness.com/http://www.supersavvybusiness.com/http://savvymastermind.com/http://www.supersavvybusiness.com/live-event-news/ultimate-web-blueprint-implementation-challengehttp://www.ultimatewebblueprint.com/


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technology as a tool to improve their lives, rather than feeling like a slave to the tech

machine.

And I know from what youll learn today, youre going to walk away with some amazing tips

and strategies that you can implement very, very easily into your business.

So first of all Peter, I just want to say welcome to the call and thank you for sharing your

time with us.

Peter: Fiona, thank you very much for having me.

01:52 Why would you systemise?

Fiona: Now, Ive mentioned in the intro that youve come today to talk to us aboutbusiness

systemization and this is one of the areas that we really connected on when weve first met

last year. Peter, do you wanna talk to us first of all about why is it so important for

businesses to systemize?

Peter: Yeah, sure Fiona! Uhm, I guess the problem is with most businesses and most

entrepreneurs is that they start working in the business you know Michael Gerber wrote

a lot about the journey of an entrepreneur and you know how the entrepreneur can move

to being move from being the person doing all of the work in the business to being the

person whos, you know, the true entrepreneurs, the creator of the business, and the

designer of the business and, you know, having other people actually help do the doing of

the business in the everyday things

So, you know when I started my business and my business journey I was lucky enough to

read some ofMichael Gerbers work quite early on, and a couple of other books, you know,

theres Tim Ferriss, who wrote about The 4-Hour Work Week as well, and I was lucky

enough to, I guess, have that vision of a business that was systemised, so I could actually

free up my time. Uhm, and, you know, create more time and more space to myself to follow

those entrepreneurial pursuits without feeling like I was doing the same thing day-in, day-

out working in the business.

Fiona: And you know, that is one of the biggest mistakes that I think a lot of entrepreneurs

make, you know as they do get stuck doing, you know, the groundhog sort of tasks.

Wouldnt you agree?
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Peter: Oh, definitely, definitely! And you know, when I started I saw a lot of business

owners. You know, I worked for a lot of business owners, and they just seemed to be, youknow, stuck with their work, because they I guess they didnt, you know it wasnt that

they didnt necessarily didnt have the passion, but maybe they just didnt have the know-

how or the tools to actually, you know, create some systems and create a business that was

gonna work for them. Because after all if you got the guts to start a business be sure to be

able to reap the rewards of having it work for you otherwise you may as well just go get a

job.

04:02 So many people forget: Systems also bring you ___ and ___

Fiona: Yeah. And the other side I guess of systemising your business apart from the effect

they phrase you up to focusing on the money making sort of tasks within your business is

that it also adds an awful lot of value to to your business and makes it something you can

actually sell, rather than something that is just sitting in your own head.

Peter: Yeah, thats look, thats absolutely right. You know, having learnt a little bit about

buying and selling businesses and where a business gets its intrinsic value, Ive come to

understand that when youre selling a business, having something which is called key man

risk, which means you know, the entrepreneurs is vital to the business, unfortunatelydramatically reduces that potential selling price of the business, because theyre so

dependent on the person running it.

You know, if youre able to create a business that runs without you there, then you can

come on to a much higher a selling price, if that is something that you consider doing in the

future.

Fiona: Hmm. And I know it also in my experience, as my businesses are mainly built through

the use of virtual staff and systemization has also allowed me to provide, to create a certain

amount of security within my business because, you know, with virtual staff they can comeand go, or perhaps they might be taking holidays or be unwell for a period of time and if the

staff member within the business is the only one that knows how to execute certain

processes and then that person is not there, then it can leave you in a very vulnerable

position.

Peter: Haha! Yeah, youre absolutely right. I remember in one of the businesses that I did

work in when I was younger, when a new staff member, came on board there was actually a

six week process for training that new person, where basically the business owner had to

pay the two wages, so they could have an extra person there learning the ropes, but with


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their existing staff member who was on the way out, teaching that person, you know

probably all their bad habits but, you know, how the business actually worked and I justthought it was, you know, just an absolute waste of time, really.

Uhm, and Michael Gerber has actually written quite a lot about this, if you have systems and

checklists and I guess they really clearly define the way that things are done in a business it

means that individual staff members actually dont need to think too hard about doing their

job everyday.

And its not to say that, you know, their people are stupid or anything like that, what it

basically means is that somebody has nice clear easy process and procedure for doing their

job, you can deliver much better to your clients because youll be delivering a consistentservice, but it also means that your staff members know, you know, they caught the

confidence to perform their job, because they know what the expected outcomes are.

They know what the basic processes are, and you know, everything gets nice and consistent,

and you know, it gives those team members a little bit more certainty in what theyre doing

each day.

Fiona: Yeah. Look, you know Im just reflecting back on the 5 minutes weve been talking

and weve come up with at least 4 or 5 reasons why business systemization is so important

and youve picked up on something that was already going through my head and thats

justinconsistency of delivery.

Peter: Yes.

07:26 What happens when systems are missing

Fiona: When you have certain expectations, you have certain levels of quality that you want

to assure, continue in your business, systemization is the best way to go about doing that

and we can all learn of course just by looking at the big giants like McDonalds for instance,

where everything is systemized down to, you know, every little man or second of what goes

on to that business, but they do that because of getting because of that consistent

approach.

Peter: Absolutely absolutely. And you know what it equals is a better experience for your

customers and I think thats really positive. But also frees, you know frees the business

owner or the entrepreneur to actually have a bit more time, and I think thats what, thats

what people really want, I think thats the entrepreneurial dream when you start a business.


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And its saddening to see, you know, people who are stuck in their businesses, who are

unable to get out.

Fiona: Uhm. Now just a moment ago, Peter, you mentioned something about, you know,

processes and having, you know, steps to follow. So, Id like to touch on now, you know,

what does business systemization actually mean?

08:30 What is business systemisation after all?

And weve been throwing this word around and on the call so far, but some people might be

thinking, well, what does it look like, how do we go about actually systemising our business?

So could you maybe share? I know youve got some great ways of doing this, and

obviously Ive followed lot of what you thought, to systemize my whole business. So lets

touch on that now.

Peter: Sure! Well to start off, I think, you need to get your philosophy in the right place.

Uhm and thats, you know, I think that the two books that I learnt the most about

systemisation from was The 4-Hour Workweek by Tim Ferriss and then the E-Myth

Revisited by Michael Gerber, which is the first book of the E-myth series by Michael

Gerber. And that philosophy is, you know, like weve just discussed, if you can systemizeyour business you can create not only a consistent service but also start to free up your

spare time as an entrepreneur to free it up from interruptions.

And what does systemization actually mean? And how do you actually achieve it in your

business?

Michael Gerber has a most practical advice, and thats things like creating checklists,

procedure documents, and then I guess manuals on how to perform all of the certain duties

in your business.

So lets say weve got maybe a technician and they fix some computers, and you know,

therell be a system in their process where actually, you know, fixing those computers and

the way that you want it done in your business. Michael Gerber uses the example of a pie

shop, somebody working in a pie shop and the checklists in the systems and processes there

will have, you know, start from the basics like Have you opened the shop in the morning?

and, you know, Have you swept the floor every week and where is the broom stored?


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And then it goes right down to things like actually producing the product, so Whats the

recipe for the pies that you can be making?, How are they presented?, How long arethey going in the oven for?

And once you start actually writing all of these things down, thats when you start to build

the basic systems of your business and everyone one of those that you write is actually a

system that you dont have to train somebody by hand-on or explain to somebody by hand

because youre actually got the system written down.

Fiona: Hmm. So really, what we are doing is we are looking at our business and creating a

process for anything thats done more than once in your business, is that right?

Peter: Absolutely! Yeah, and anything thats done more than once, and its really chunking

right down. You know, its chunking right down to the nice simple bite-sized tasks that, you

know, you start to perform. And, you know, especially the repetitive ones, because it means

that while you might remember one way of doing things, it means that things are kept nicely

and consistently. Especially if you wanna scale a business, you know maybe you want a

franchise or maybe wanna open a second store, or something like that. You know, or just

grow a really big team. If you like to keep things consistent, then its best to have that

system that keeps it under control.

Fiona: Yeah. And the other sort of thing that I have started putting into my business

systemisation weve talked about recording processes but sometimes is just recording

information that you might need to recall at some point, or people need to go back and

retrieve. Yeah?

Peter: Oh yeah! Look, weve got a system and a process for everything, but as you alluded to

yes, weve also got uhm I guess just information documents for the business, so you

know, weve got a place to store things, like What are the company bank account details?.

You know, everyone knows if somebody needs to send us a deposit where are the details?

You know, Is there a copy of the certificate of incorporation of the company nice and

readily handy?, and you know, is the ABN stored somewhere nice and handy where

everyone can find it.

That little things that, you know, you will only be asked this kind of questions by a new staff

member that comes on board or someone whos managing the office, you know, whos new

to the team. But if you got all those stored it an easy-to-find place yeah, then people haveaccess to information they needed.


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Fiona: Hmm and one of the things that Ive learnt from you last year was the system

behind creating systems. Haha! And you know its really important to have that, I think tohave a bit of continuity in the way; because Ive actually now get my virtual staff members

to create lot of the systems for the processes that they are responsible for. And its great,

weve got a framework to actually base it all on.

13:11 Take these 5 steps to create your business system

So, Im wondering right now, would you be able to share, you know, just briefly what that

framework is and how we go about, you know, creating these systems?

Peter: Yeah, sure! Id be happy to, Ill run it through nice and quickly. So this is the system

for writing systems, which was coined by Jack Delosa who runs The Entourage, which is an

educational organization for young entrepreneurs, and this is I guess the framework or the

blueprint on creating systems to business and basically theres 5 points that you need to

have covered when youre creating systems.

1. So number one is WHAT?

- What is the result of the process? and

- What is the result of the job that needs to be performed?

Thats really easy way for people to measure how well are jobs being done.

2. WHY? Is the second question to ask so:

- Why is it important that the person, you know, learning that job or doing that task

actually does it? You know, its important that its done on time or is it important because

you know, somebody needs to rely on that process being done.

3. Point number 3, and question number 3 is: WHEN?

So What are the trigger points that must alert you to the fact that the process needs to be

followed? So might be cleaning the office on a Friday afternoon or maybe checking the mail

on a Monday morning.

4. Question number 4 is: WHO?

- So Whos the person who is actually responsible for ensuring that that job gets done?

5. The final one is: HOW?


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Thats when you finally get to the process of writing down what are all the steps to actually

achieve this task. So, you know, if you think of a recipe, how long do you preheat the ovenfor? How much of whatever ingredients you put in and in what order do you mix them all

together?

Its also a good idea in the HOW section to have a checklist, so you can check thats actually

being implemented properly and then so you can create a video of the tasks being

completed, you know, you can record it on your iPhone, it can be nice and simple, but it

means youve got an accurate report and you can see, what, you know what a successful

process being completed look like.

Fiona: Yeah, and you know for us now in Super Savvy Business a lot of our tasks obviously

are based online so we complete them using a computer and weve been using Techsmith

Snagit, which has a video capture, screen capture function which you can record, so as

theyre actually going through and doing the process just, you know the second or third

time, theyve recorded and explained what theyre doing. And then weve got the system

already done. So its super simple to be able to do those sorts of things, isnt it?

Peter: Oh, hahaha, excellent! Yeah, look it does make it nice and easy we happen to use

Snagit as well and, you know, some examples of what weve used that for: you know weve

got, bookkeeper training, so we train our internal staff members on how wed like the

bookkeeping to be done and, you know, we can train people on to use our email software

and, you know, anything that needs to be done on a computer, you can just hit the record

button and you know, allow yourself to train your staff or have these things to be done.

Fiona: Yeah. You know, Im wondering, Peter, if people are listening to this, saying, Well

this all sounds great, you are creating these videos and these checklists and that sounds like

it could be digital to me, so when a lot of people think of systems they are probably

thinking of, you know, that leverage folders that sit on the shelf and often go out of date

and dusty very quickly and no one ever refers to them.

Peter: Haha! Yeah.

16:45 The key for digital business systems

Fiona: Uhm, but you and I, listening to you talking about digital systemization which could

be like a completely new concept for people. So I think we probably better share with

people how we go about creating these business systems in the digital world?


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Peter: Yeah, sure! Well, look, that was an interesting journey for me Fiona, because when Istarted my business, I got a business coach and you know, one of the first things they told

me was, you know, You need to go and start creating some of these systems, and what I

did was what most people do is I, you know, I started talking about the marks of word and

I was saving them in the company folder or on our network drive, and you know, all of a

sudden I started to realize that we have the same kind of problems that you have in a larger

organization, in that the systems very quickly became out of date and they werent really

organised in a very easy fashion and it wasnt easy to search through them, they werent

stored in, you know in smart folders, or anything like that, and like you know, If I recorded a

video, I couldnt embed the video in there or like that. So they kind of werent really usedand so the systems and procedures werent really as effective as I would have liked them to

be.

Fiona: So what was your solution to all of that, Peter?

Peter: Well, it was interesting, I was oh Im not sure if youre familiar with the back-end of

Wikipedia, but Wikipedia has actually been built and written by people, you know, publicly

on the internet. You know, you can actually browse to any page and theres a little Edit

button, where you can sign in and edit that page, and thats what I guess built, whats now

come to be known as a Wiki. And uhm and some corporates will call it an intranet and

what an intranet or a Wiki is and how you can use one in business is:

- an intranet is a private website just for your company, just for all of your staff to use and

that private website is only accessible by your employees, but anybody in your organization

can actually collaborate on the information in there.

And so you might be saying, well you know, What does it look like?. You know, What

does it look like, what does this internal intranet website look like when you use one?. Uhm,

and basically its pretty straightforward if you have ever used the WordPress blog, which I

know, Fiona, you promote WordPress quite heavily

Fiona: Yes.

Peter: You know, if youve ever used a WordPress blog, you can sort of browse around the

pages and edit it yourself or you can post up, you know, posts in a blog kind of format.

Thats what an intranet is, but instead of being public to the whole world its private just to

your team in business.


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And so, we started using that to organize all of our systems and processes on this internal

website, so instead of putting them in Microsoft Word, we will create a page for eachsystem or process and then we can organize them in a nice simple fashion and everyone can

access them from inside our company and collaborate on them if the process needs to be

improved.

Fiona: And this is where my inner-techno geek starts to get excited, Peter, because when I

saw the platform you were using to do this because you know Ive been looking for quite

some time to find a way to effectively store my systems and to make them accessible easily

with my virtual staff members who work across the globe we needed something that we

could collaborate on, no matter which country or which time zone we are in and to ensurewe always had the most up to date versions.

20:12 The free platform that Peter is using for his business

So, can you just share with us now the platform that you have been working with and what

you have actually done to make this platform even better?

Peter: Yeah, sure. Well, uhm, you know, we looked at multiple different solutions ahm,

when we were trying to find the right one. Uhm, you know, there are some out there likeMicrosoft SharePoint which some people may have heard of if they have worked in a

corporate however, that involves an expensive server being installed and new business

premises, which wasnt really something we were interested in doing. There are other

programs out there, but, you know, nothing that we felt would really fit the bill for us.

Thankfully, we stumbled across Google Sites, which is made by Google, and thats actually

its actually a free product! which is really great; anyone with a gmail address can go to

Sites.Google.com and thats s-i-t-e-s and yea, you can basically sign up and create your own

dynamic intranet website which all of your staff can use and, you know, you can share it

with other people who have gmail addresses as well.

So thats what weve been using for probably about 4 years now, which holds all of our

systems and processes and procedures (of which we have got probably about 4 or 5

hundred by now) because we have been working on it for a few years and, uhm, yeah, so we

use Google Sites for everything and uhm, you know, weve developed I guess now a

really great, robust internal system for storing all of our systems in our business.


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21:47 Creating business systems using ready-made templates

Fiona: And the wonderful thing is too, that you have been very generous in sharing a lot ofthe templates for what you use in your own personal business you have come up with

templates and that is something that I was very keen to grab hold of when we first met. so

can you talk about the IT Genius platform that you have available?

Peter: Yeah, sure! So, you know, obviously we do not want to sell it or push it too hard but

for anyone who is wondering where to get started, you know, if maybe, they are so they

are signing to Google Sites and are going, Okay, where now? Where do I start?, you know,

we created a template to help other business owners like us who want to get started in

systemisation but they didnt really know where to get started.

You know, its obviously taken us 4 years to get to where we are now and weve got some

really great systems and processes and what we did is we put some of those example

systems and processes together and we created a template which has that skeleton

framework of an internal intranet to get businesses started on creating their own, so it;s got

sections for Admin, Finance, HR, Delivery, Products, Strategy you know, it helps people get

started on Google Sites with a really easy template they can basically just walk in and start

filling out their details and, you know, start creating systems for their own business, you

know, with the guide at hand you know, they are not starting from zero.

Fiona: and that is absolute gold, Peter, because a lot of people I guess who have never

done any business systemisation, to be able to leverage off the knowledge and expertise of

somebody that has been doing it for all of these years

You know, you are first of all cutting down the amount of time to get it right, you are

reducing the amount of erasable, sort of trying to work it all out in your head, so for me,

when I saw what you had, although I probably could have worked it all out it would have

taken me a lot longer and it would have been a lot of brain power in trying to get it alltogether.

So the fact that I knew that I could just press the click of a button and have it delivered to

me was just invaluable because I knew I was going to save so much time and energy. So..

Peter: Well, thanks very much for the compliment, Fiona, I mean thats you know, thats

what we are trying to do. The problem that I see you know, we work with lots of small

business owners at my company IT Genius and what we see is a lot of these business

owners are busy. They are busy and just working so hard in their businesses you know,
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they just dont have the time to educate themselves on anything new. And so the way we

designed this was so really nice and easy for anyone to just walk in and you know itsbasically giving you the keys and walk in and get started.

And ideally the business owner wont even have to write any of the systems; ideally, the

business owner will go ahead and actually delegate it to one of their staff members who is

already performing the systems that they know to actually start writing those, and thats

where the collaborative power of Google Sites really comes out, because you know, of

course its full permission to lock down certain areas, but we believe in keeping the intranet

site as open as possible to empower your staff to actually write down the systems for you.

And so, hence we created the template and, you know, all those training videos in there and

all that kind of stuff as well, just makes it nice and easy for business owners to get started.

25:24 The amazing features of this platform

Fiona: And the other thing we havent mentioned, Peter, I guess is being a Google Product it

integrates so beautifully into, you know, all the Google Apps that are available. So whether

you want to insert spreadsheets, or forms or just documents of any sort, they are very easily

integrated within the Google Site.

Peter: Yeah, thats absolutely! So, thats obviously clear if you just go to Google Sites, you

know, the integration is fantastic and thats one of the reasons why we are using Google

Sites as a platform and not any other platforms is because it is, you know, if you created

something in Google Sites, you know, a document or a spreadsheet you can actually go

ahead and really easily embed that straight into your Google Site. Some of them are more

complex processes, that we might have a spreadsheet to track something with, well

actually create that in Google Drive and then just embed that into our Google Sites.

Fiona: Mmmm thats just so powerful. I mean really, theres no restrictions on the sorts of

things that you can do: embedding the videos, the forms, the spreadsheets, even Google

Maps if you want to show where the post office is if people have to go to the post office or

the bank its just all there.

Peter: Absolutely! Look, the thing I like about it, Fiona, is that it really cuts down on the

problem of running a business and having staff constantly ask you, How do I do this? How

do I do that? Where is this information?


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Once you documented something once and you start building up this treasure trove of

information and systems on your business you can actually start directing your staff to theintranet site instead of, you know, answering the same kind of questions week-in and week-

out.

And the wonderful thing is, you know, you are able to actually help your staff over time to

actually use that as a resource of search before actually coming to you first in the future,

which means that its just going to cut down on, you know, on the interruption time of an

entrepreneur and what it also means is your staff will actually be, you know, they will have

the best of interest in improving those systems and processes as well.

Obviously, we talked a little bit about selling your business at the start. If you want to sell

your business, how great would it be to have all your systems and processes you know,

some of your intellectual property and as much information as you can on your business

have that all into one place that you can just give the keys to the new owner for, you know,

for business owners that are looking to exit or to sell or to merge to somebody else at some

stage in the future theres just so much value in having everything documented well.

Fiona: It is, and you mentioned again just before about your staff members being

responsible for it and I was remembering one Monday when I logged into my Google Site

and discovered this whole new section that my team have created without me even

knowing. It was just all there!

Peter: Oh, wow!

Fiona: And I was just like, you know, this is just, this is really what its all about when your

team are empowered to be able to create those systems, when they know that thats their

responsibility and for me, as business owner, to be able to see that my business is beingadded to like that with so much value without me having to even lift a finger is just

phenomenal.

Peter: Thats really special and that means that you know the system is working and I guess

its a testament to having good systems and processes in your business, being able to

actually, you know, prove the overall culture of the business and the work of the people

around you as well.

Fiona: Yep, definitely. Now, Peter, we have spoken a little bit about the wonderful productthat you have as far as the templates from IT Genius with the Google Site and in the past


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p. 15

with my insider community you have put together a really special offer, so would you be

able to touch on that for our listeners?

29:23 Peter makes you an offer

Peter: Oh, yeah, absolutely. Look, I think it is really important to know that anyone can get

started on Google Sites for free and its really easy; as long as youve got a gmail address you

can go to Sites.Google.com and get started from there. But you know, obviously, I think

there are some people out there who are thinking, well, they dont really have the time to

start from scratch or they dont want to work things out themselves, you know, maybe they

like a little bit of video training to help out and get started.

We do sell a template for Google Sites which is our best practice template which helps

people get started; and theres some examples in there or systems and processes, there is a

really great structure to get you started and theres also the training videos as well.

Normally, we sell that for $9.97 online, but weve done a very special discount for Super

Savvy Business audience members and thats actually $2.97.

So from 9.97 weve taken it down to 2.97 and to get your hands on that template or to just

have a look at it there is a preview of the template up online. Its actually atSystemiseNow.com thats systemise with an s because were in Australia so

SystemiseNow.com and the code when you go through the checkout is SuperSavvy. So

after you sign in through PayPal you can actually punch in SuperSavvy and you get that

message discount on our product.

Fiona: Wow, that is just so generous, Peter. Can I just confirm the code SuperSavvy

thats with no spaces in between?

Peter: Thats correct. SuperSavvy with no spaces and the URL is SystemiseNow.com

Fiona: Fantastic! Okay, guys, I hope that you gained a lot of hints and tips about systemising

your business and that you have a really clear understanding now of, you know, why it is so

important to systemise your business.

Peter, thank you once again. Every time I speak on this topic Im just amazed at the amount

of knowledge and skill you have in this area and I would like to thank you yet again for giving
http://www.supersavvybusiness.com/podcast/e3-fiona-lewis-and-peter-moriarty-talk-about-business-systemisation?preview=true&preview_id=1669&preview_nonce=ee40b748e1http://itgenius.myshopify.com/http://itgenius.myshopify.com/http://itgenius.myshopify.com/http://www.supersavvybusiness.com/podcast/e3-fiona-lewis-and-peter-moriarty-talk-about-business-systemisation?preview=true&preview_id=1669&preview_nonce=ee40b748e1


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us your time, I know that you are incredibly busy with building your empire through IT

Genius. So thank you for being here and well look forward to speaking to you again soon!

Peter: Fiona, always a pleasure, and I am more than happy to help out! Thank you very

much.

Fiona: Alright, take care! Bye for now!

Documents

E3: Fiona Lewis and Peter Moriarty: The amazing free platform for business systemisation