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E-Prescribing Profits, Pitfalls, and Perils

E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

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Page 1: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

E-Prescribing

Profits, Pitfalls, and Perils

Page 2: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

Agenda

• Medicare’s E-Prescribing Program• Frequently-Asked Questions About

Medicare’s E-Prescribing• Possible Problems/ Perils• Discussion

Page 3: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

E-Prescribing

Definition of E-Prescribing: The transmission, using electronic media, of prescription or prescription-related information between a prescriber, dispenser, pharmacy benefit manager (PBM), or health plan, either directly or through an intermediary, including an e-prescribing network. E-prescribing includes, but is not limited to, two-way transmissions between the point of care and the dispenser.

Page 4: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

E-PrescribingBenefits: Improving patient safety and quality of care

Reducing Illegibility Reducing oral miscommunications Providing warnings and alert systems Provide access to patient’s medication history

Reducing time spent on pharmacy phone calls and faxing

Automation of renewals and authorization Improving formulary adherence Improving drug surveillance/recall

The e-prescribing initiative has been predicted to save Medicare $156 million by

avoiding adverse drug events.

Page 5: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

Prior studies – E-Rx and safety

• Most alerts over-ridden by prescribers– Weingart et al. Arch Int Med, 2003

• Reviews suggest reduced ADEs, but inadequate studies in outpatient setting– Ammenwerth et al. JAMIA, 2008

Michael A. Fischer MD, MS: E-prescribing in community-based practices: successes and barriers

Page 6: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

E-prescribing positives

• Prescription security• Financial gain• Office efficiency• Medication safety• Insurance issues• Communication with pharmacy

Michael A. Fischer MD, MS: E-prescribing in community-based practices: successes and barriers

Page 7: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

E-prescribing positives

• Prescription security– Less people touch the actual prescription– Patients cannot lose the prescription– Patients cannot tamper with prescription

Michael A. Fischer MD, MS: E-prescribing in community-based practices: successes and barriers

Page 8: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

E-prescribing positives

• Financial gain– Direct incentives a major factor

• Initial adoption subsidized• Later incentives for ongoing use

– Potential gains in patient satisfaction• “if we can reduce wait times, we’ve succeeded”• Unclear of ROI in terms of practice billing• Can pick up script faster with fewer lags for

questions or authorization

Michael A. Fischer MD, MS: E-prescribing in community-based practices: successes and barriers

Page 9: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

E-prescribing positives

• Office efficiency– Major changes in practice workflow

• Less calls for front-end staff• Refills and other non-critical medication issues can

be batched for MD review

– Frees staff time and attention• Less interruption of work• Pharmacy information is updated and accurate• Perceived ROI, but hard to quantify• Need for a pharmacy phone triage?

Michael A. Fischer MD, MS: E-prescribing in community-based practices: successes and barriers

Page 10: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

E-prescribing positives

• Office efficiency– Major changes in practice workflow

• Less calls for front-end staff• Refills and other non-critical medication issues can

be batched for MD review

– Frees staff time and attention• Less interruption of work• Pharmacy information is updated and accurate• Perceived ROI, but hard to quantify

Michael A. Fischer MD, MS: E-prescribing in community-based practices: successes and barriers

Page 11: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

Ongoing challenges/barriers

• Learning curve• Usability• Reliability• Safety concerns• Patient resistance• Data security

Michael A. Fischer MD, MS: E-prescribing in community-based practices: successes and barriers

Page 12: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

Ongoing challenges/barriers

• Learning curve– New skill: “not covered in medical school”– Difficult for older prescribers– High burden on champions/superusers– New tasks for some personnel – source of

resistance– Lack of support at the point of service

Michael A. Fischer MD, MS: E-prescribing in community-based practices: successes and barriers

Page 13: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

Ongoing challenges/barriers

• Usability– Types of devices/interfaces– Problems with some pharmacies– Inability to transmit to PBMs– Controlled substances

• Reliability– Connectivity/network problems, loss of productivity– Resistance for sick patients or weekends

Page 14: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

Ongoing challenges/barriers

• Safety concerns– Selecting wrong patient– Selecting wrong drug (Cipro/Cialis)– Some doses/formulations not in system– Drug alerts not perceived as helpful: “ignore almost all”– Some alerts may be handled by non-prescribers in the

process of queuing

Michael A. Fischer MD, MS: E-prescribing in community-based practices: successes and barriers

Page 15: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

Ongoing challenges/barriers• Patient resistance

– Wanting something in hand (older pts)– Bad experiences with failed transmissions– Inability to transmit to PBMs

• Data security– Concern about whether transmitting patient data creates

liability exposure– Concern about prescribing data and tracking/profiling– Who owns the data???

Michael A. Fischer MD, MS: E-prescribing in community-based practices: successes and barriers

Page 16: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

The Medicare Incentive Scheduleand Penalties

Year Successful Not

2009 2% 0%

2010 2% 0%

2011 1% 0%

2012 1% -1%

2013 0.5% -1.5%

2014+ 0% -2%

In 2009 and 2010, physicians who successfully e-prescribe may receive a bonus payment of 2

percent of their overall Medicare reimbursement in addition to a potential 2 percent incentive

related to PQRI for a potential bonus of 4 percent in Medicare reimbursement.

Page 17: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

E-Prescribing Incentive Program

• MIPPA authorized a new incentive program, separate from PQRI, for EPs who are successful e-prescribers

• For 2009, successful e-prescribers are eligible for a incentive payment equal to 2% of estimated allowed charges submitted by 2/28/2010

• 2009 E-Prescribing Incentive Reporting Period: January 1, 2009 – December 31, 2009

• MIPPA also requires that names of eligible professionals who are successful e-prescribers be posted on the CMS web site

Page 18: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

2009 Successful E-Prescribers

• “Successful E-Prescriber” is defined as an EP who reports the e-prescribing measure established for PQRI (i.e., Measure #125) for at least 50% of applicable Medicare Part B FFS patients using a qualified system

• E-prescribing measure is reportable only through claims

• Limitation to applicability of incentive payment – Denominator codes for the e-prescribing measure

must comprise at least 10% of an EP’s total allowed charges for all covered services furnished by the EP during the reporting period

Page 19: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

2009 E-Prescribing Process

Visit Documented in Medical Record & Rx

Generated

Encounter Form

Coding & Billing

Carrier/MACAnalysis Contractor

NCH

National Claims History File

Incentive PaymentConfidential

Report

CriticalStep

Rx Trans-mitted to Pharmacy

N-365

PBM

Page 20: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

Reporting ScenariosE-Prescribing

All of these scenarios represent successful 2009 reporting

Scenario 1:

The clinician discusses current medications and prescribes new medication, updates active medication list in eRx system, transmits prescription electronically to pharmacy

Reports G8443

Scenario 2:

The clinician documents there is no change in meds, no prescription generated.

Reports G8445

Scenario 3:

Pt has mail order pharmacy that cannot accept eRx & asks for hard copy. Physician updates meds in eRx system, eRx system provides hard copy of prescription to patient.

Reports G8446

A 70 year old male patient presents to the clinician’s office for medical care.

Page 21: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

What is Not E-Prescribing

• Intravenous drugs given in the office• Calling in a prescription for NH patient• Patient seen in ED and is sent home with a prescription• Faxing a prescription to a pharmacy• Sending a prescription via PDA (exception: depends on

software used – must meet e-prescribing system qualifications, plus you must have seen the patient)

• Knowingly sending a computer-generated fax initiated at the doctor’s office to a pharmacy (exception: if sent via qualified e prescribing system and pharmacy system generates message as a fax, it is e-prescribing)

• Office visits provided as part of a global surgical package • Medicare Advantage patients (exception: some private fee-

for-service plans - can e-prescribe, but this does not count toward incentive payment calculation)

Page 22: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

Coding for E-Prescribing 2009

• You must use a QUALIFIED E-prescribing system AND

• Have an encounter with one of these codes– 90801, 90802, 90803, 90804, 90805, 90806,

90807, 90808, 90809, 92002, 92004, 92012, 92014, 96150, 96151, 96152, 99201, 99202, 99203, 99204, 99205, 99211, 99212, 99213, 99214, 99215, 99241, 99242, 99243, 99244, 99245, G101, G0108, G0109.

– Notice some from original guidelines were removed.

Page 23: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

Coding for E-prescribing 2009

• Report on all eligible patients:– G8443--All prescriptions created during the encounter

were generated using an e-prescribing system.– G8445--No prescriptions were generated during the

encounter. Provider does have access to a qualified e-prescribing system.

– G8446--Provider does have access to a qualified e-prescribing system. Some or all prescriptions generated were printed or phoned in as required by state regulation, patient request, or pharmacy being able to receive electronic transmission.

Page 24: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

Free E-Prescribing in Oncology!

• That’s right!• Just for cancer

practices!• www.oncologyerx.c

om• For more

information, contact me!

Page 25: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

Future Penalties for Not Electronically Prescribing

• Eligible professionals who are not successfully using electronic prescribing by 2012 will be penalized 1% of their covered Medicare Part B charges. – This means that these providers will be paid at 99% for

their covered Medicare Part B fee schedule services.• Limitation applies as for incentives• Fee reduction is prospective, providers will have to

electronically prescribe by a date to be determined to be sure their fees are not reduced in 2012.

• This date will not be before 2010.• Hardship exemption on a case-by-case basis for small

practices.

Page 26: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

Future Penalties for Not Electronically Prescribing

• In 2013 - 1.5% deducted from their covered Medicare Part B services.– Professionals will be paid at 98.5% of the

physician fee schedule for covered services.

• In 2014 and beyond penalty will increase to 2%.– Professionals will receive 98% of the

physician fee schedule for the covered services they provide.

Page 27: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

Part D Information• The Secretary has the authority to

change the requirements for successful E-Prescribing in the future.

• The MIPPA legislation allows for future use of Part D data in lieu of claims-based reporting by eligible professionals.

Page 28: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

FAQs On The Medicare Program

• What is a qualified e-prescribing system?• As a qualified system, the program must be able to

perform the following tasks:– Generate a medication list– Selecting medications, transmitting prescriptions

electronically and conducting safety checks*– Providing information on lower cost alternatives– Providing information on formulary or tiered formulary

medications, patient eligibility and authorization requirements received electronically from the patient’s drug plan

• *Safety checks include: automated prompts that offer information on the drug being prescribed, potential inappropriate dose or route of administration of the drug, drug-drug interactions, allergy concerns, and warnings/cautions.

Page 29: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

FAQs: Medicare

• Can we just report and not have an e-prescribing system?– No, the measures incentive requires that

you have an e-prescribing system.– Reporting the measure without the

system would be fraudulent billing.

Page 30: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

FAQs: Medicare

• Run that by me again---how much can we make?– Medicare will ultimately decide based on

your reporting frequency.– But here’s how you calculate this:

• Take all of your allowed Medicare billings for 2008 for one NPI provider--take out drugs, DMERC, and labs.

• Multiply it by .02 (2%)• Add up all participating providers

Page 31: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

Medicare FAQs

• Who is qualified?– If 10% of your PFS revenue(all services---

not labs and drugs) is from the visits that you report on, you are qualified.

– Most MEDICAL Oncologists are qualified; most Radiation Oncologists are not…but it is good to test your assumptions.

Page 32: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

Medicare FAQs

• Is it too late to get in now?– No, it is not. You will have to report on

75% of your patients starting April 1, but that is less reporting than PQRI is. Theoretically, you could start as late as July.

Page 33: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

Medicare FAQs

• Do I get more money if I report on 100% of our patients?– No.– You’re kidding me, right?

Page 34: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

Medicare FAQs

• Do I have to report the e-prescribing measures on the same claim with the visit in the measure?– It is not SPECIFICALLY required but it will

help you get the incentive. Providers were not paid in 2007 due to “widowed” codes. This is supposed to be corrected, but it is a good idea to leave nothing to chance.

Page 35: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

Medicare FAQs

• What if one of our providers does not e-prescribe and it is for one of the reasons not in the codes?– If you started reporting already, just do

not report the measure that day. You want to make sure you stick to the code descriptors. The threshold is 50%.

Page 36: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

Medicare FAQs

• Do you get penalized for over-reporting?– No, you do not.

Page 37: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

Medicare FAQs

• Can we use e-prescribing as one of our PQRI measures?– No, e-prescribing has been removed

from PQRI for 2009.– You can only get paid for it once.

Page 38: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

Medicare FAQs

• Will we have to report these codes every year of the incentive?– At some point, Medicare will start using

Part D data to evaluate your e-prescribing behavior. They have not announced when this will happen.

Page 39: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

Medicare FAQs

• Is Medicare looking at Part D data now?– They have not made a statement one

way or the other.

Page 40: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

Medicare FAQs

• Should the physician document that the e-prescribed in the chart or not?– As far as Medicare auditors are

concerned, “if it wasn’t written it was not done”…so, something about e-prescribing or not should be in the chart, check off sheet, or EMR.

– If they e-prescribe a narcotic, your state law probably prohibits e-prescribing and that would obviate that G-code.

Page 41: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

Technical FAQs

• Can we use our EMR to e-prescribe?– Maybe, maybe not…there is not a

CCHIT-certified EMR solution in Oncology.

– The system must meet the Medicare specifications for e-prescribing.

Page 42: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

Technical FAQs

• If we look at a stand-alone solution, like Oncology ERx, how do we get our existing patients in there?– Oncology ERx has a feature where you

can upload your patients using a comma-delimited file or spread sheet.

– Interfaces can be built for a small charge.

Page 43: E-Prescribing Profits, Pitfalls, and Perils. Agenda Medicare’s E-Prescribing Program Frequently-Asked Questions About Medicare’s E-Prescribing Possible

Technical FAQs

• Can we e-prescribe to our own pharmacy?

• Yes, you can…the doctor can transmit from the treatment room to the pharmacy and it counts.