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E-Business – Technology and Networks
What is E-business?
E-business (electronic business) is the conducting of business on the Internet, not only buying and selling but also servicing customers and collaborating with business partners.
The processes and tools that allow an organization to use Internet-based technologies and infrastructure, both internally and externally, to conduct day to day business process operations.
Stands for electronic business and refers to any kind of sales, services, purchasing or commerce on the Internet.
A new-tech jargon word used more for marketing than for technical description. Most commonly it broadly refers to conducting business over the Internet (email and web) by communicating and perhaps transacting (buying and selling) with customers, suppliers, and business partners.
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What is E-business?
e-businessUsing internet technologies to
transform key business processes
Web Universal Access Standards
IT Data Applications Core business processes Reliability, security
and availablitiye-business = Web + I/T
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Major Benefits of eBusiness
• Global reach• Reduced cost• Convenience• Higher productivity and efficiency• Inventory reduction• Faster trading cycles• Cash flow improvement• Enhanced Image
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E-Business
E-Business is about enabling organizations to cohesively bring together their processes and Internet technologies for cost effectiveness, efficiency and better relationships between partners.
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E-Business
E-Business is the electronic connection of business operations to customers, suppliers, employees and other partners. It includes, but not limited to, product marketing, order entry, inventory tracking, order fulfillment and after-sales support.
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E-Commerce
E-Commerce has a narrower definition and only involves buying and selling goods and services over the Internet. It is normally limited to catalogs, order entry, authorization and delivery confirmation.
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The E-Business NetworkIntranet and
Extranet
E-Business
NetworkNetworking
Vendors
Network
Software
Network Hardware
Enabling Technology
E-Commerce
Applications
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eBusiness: Technologies and Skills
• Web technologies• Database technologies• Integration technologies• Networking technologies• Security technologies• CIW Tracks:
– Designer– Developer– Administrator
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What is Important in an E-Business Network?
• Functionality• Reliability• Security• Speed• Scalability• Access Control
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Why Does an E-Business Network Matter to a User?
• To share knowledge and reap productivity gains by finding information faster
• To communicate faster with clients and suppliers• To provide options for teleworking• To implement web services• To enable teams to work collaboratively
irrespective of geography• To better automate business procedures
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Why Does an E-Business Network Matter to an Enterprise?
• To create fundamental changes in business processes
• To enable fast responses and agile maneuvering • To negotiate more effectively with suppliers• To create competitive advantage• To provide instant access to global markets• To lower costs• To enable the convergence of voice, data and
video• To use the e-business as a key to business
operations
E-business types:
CONSUMERS
C2C
BUSINESS
B2B
ADMINISTRATION
C2A
B2C
B2A
What is Consumers to
Consumers (C2C) ?
Consumer-to-consumer commerce : commerce with no middle business people. The most notable examples are Web-based auction and classified as sites. Exp: eBay and Classifieds2000
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C2C stands for consumer to consumer electronic commerce. The Internet has facilitated new types of C2C although it is important to note that this kind of commerce -- in the form of barter, yard sales, flea markets, swap meets, and the like -- has existed since time immemorial. Notably, most of the highly successful C2C examples using the Internet actually use some type of corporate intermediary and are thus not strictly "pure play" examples of C2C.
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What is Business to
Business (B2B) ?
B2B stands for "business-to-business," as in businesses doing business with other businesses. The term is most commonly used in connection with e-commerce and advertising, when you are targeting businesses as opposed to consumers.
Business-to-business electronic commerce (B2B) typically takes the form of automated processes between trading partners and is performed in much higher volumes than business-to-consumer (B2C) applications.
On the Internet, B2B (business-to-business), is the exchange of products, services, or information between businesses. B2B is e-commerce between businesses. B2B Communication using XML over HTTP B2B - the basics
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What is Business to
Consumers (B2C) ?
Refers to businesses selling products or services to end-user consumers.
B2B stands for transaction activities involving two business entities (business-to-business transaction). B2C stands for transaction activities involving a business and a consumer (business-to-consumer transaction).
Electronic commerce comprises commercial transactions, involving both organisations and individuals. From the technical point of view e-commerce is the processing and transmission of digitised data. E-commerce decreases the distance between producers and consumers. Consumers can make their purchase without entering a traditional shop.
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What is Business to
Administration (B2A) ?
[Short for business-to-administration, also known as e-government. B2A is the idea that government agencies and businesses can use central Web sites to conduct business and interact with each other more efficiently than they usually can off the Web. FindLaw is an example of a site offering B2A services -- a single place to locate court documents, tax forms and filings for many different local, state and federal government organizations
E-business category
[ E-banks
[ E-trade
[ E-consulting
[ E-engineer
[ E-learning
[ E-marketing
[ E-transactions
An example for e-bank
An example for e-trade
An example for e-consulting
An example for e-engineering
An example for e-learning
An example for e-mail
An example for e-marketing
HARDWARE SOFTWARE
INTERNET ACCESS,
SERVICES, E-payment,
CERTIFICATES, ADVERTISEMENT
E-business infrastructure
Virtual Markets
mediators
Needed, measure price offer
goods, services,
deadline and circumstances
buyers
buyers
buyers
seller
seller
seller
Goods A
Goods B
ordersfinished orders
Virtual connections to other markets
The path of the deal
buyers
buyers
buyers
seller
seller
seller
WE
B S
ER
VE
R
Merchant Storefront
WE
B S
ER
VE
R
Merchant Storefront
How safe are e-Business financial transactions?
New security technology like 128-bit SSL encryption ensures the safety and privacy of both you and your customers, and is built into the latest e-Business software tools. Your security and privacy is a top priority with all e-Business providers.
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INTERNET
WE
B S
ER
VE
R
Merchant Storefront
VIRTUAL POS
PAYMENTGATEWAY
AcquiringBANK
Credit CardNetwork
SSLConsumer
Secure VPN
Can my business benefit from e-Business?
[ Reduce administrative and operating costs
[ Reduce inventory costs
[ Reduce the cost of procurement
[ Improve customer service and satisfaction
[ Streamline procurement procedures
[ Increase communication efficiency and interaction with employees, vendors, customers and strategic partners
[ Increase revenues and profit margins
E-Business Model-Storefront Model
• The storefront combines transaction processing, security, online payment and information storage to enable merchants to sell their products on the Web.
• This is a basic form of e-commerce where the buyer and the seller interact directly
Shopping-cart Technology
• This order-processing technology allows customers to accumulate items they wish to buy as they continue to shop.
• Supporting the shopping cart is a product catalog, which is hosted on the merchant server
E-Business – Technology and Networks
Case Study
Comparative Study of Various E-Business Model