E-Business Suite R12.2 Update

Daniel.Gao

The following is intended to outline our general

product direction. It is intended for information

purposes only, and may not be incorporated into any

contract. It is not a commitment to deliver any

material, code, or functionality, and should not be

relied upon in making purchasing decisions.

The development, release, and timing of any

features or functionality described for Oracle’s

products remains at the sole discretion of Oracle.

Deep

Adaptive

Global &

Industry

Processes

Superior

Ownership

Experience

Improved

User

Experience

Release 12 Design Principles

Continued Releases and Innovation Ongoing Consumable Low Upgrade Cost Point Releases

EBS

12

EBS

12.1

EBS

12.1.2

EBS

12.1.3

Planned

2004 2007 2009 2010 2011

Released

Financials,

Technology

Procurement, HCM, Service, SCM, Projects,

Technology, MDM, FinancialsFunctional

Innovation

Major Release

Minor Release

EBS

11i10

EBS

12.x

EBS 12.1.3 released on August 20, 2010

– Key functional enhancements in SCM, Service, Contracts, Procurement etc.

– Global statutory/regulatory updates and error corrections

Procurement

HCM

Financials

SCM

Projects

CRM

• Buyers Workbench, Sourcing,

Contracts, Electronic Invoicing,

iSupplier Portal

• Learning Management, Recruiting,

Performance Management, Talent

Profile, Incentive Compensation

• Service & Field Service

• Project Management for Asset

Based Industries

• Enterprise Asset Management,

Warehouse Management

• Shared Service Centers, Advanced

Collections, Internet Expenses,

Channel Revenue Mgmt

• Spend Analysis, Classification &

Supplier Lifecycle Management

• Succession Planning, Incentive

Comp Analytics/ HR Analytics

• Projects Analytics, Primavera

Integration*

• Value Chain Planning, Landed

Cost Management, Manufacturing

Execution

• Financials Accounting Hub,

Federal Financial Analytics

Enhanced Product Areas New Products in 12/12.1

MDM • Core Product Hub• PIM for Telco, PIM for Retail, Site

Hub, Supplier Hub

Industries• Wholesale Distribution, Public Sector, High Technology , Engineering & Construction, Life

Sciences, Retail, Professional Services, Communications, Consumer Goods, Utilities

R12.1 Opportunities for CustomersEnhanced Products and New SKUs Across the E-Business Suite

• Price Protection, Supplier Ship &

Debit

WHAT’S COMING

Latest middleware: Fusion

Middleware 11g

WebLogic Server to replace

OC4J

Latest database: Oracle

11gR2 11.2 Database

Online patching via

Edition-Based Redefinition

Improved performance via

database result caching

WebLogic JSP

Forms

BI Publisher

BC4J

Web L

iste

ner

UIX 11g

RAC & ASM

Global Single

Data Model

JD

BC

/SQ

L N

et

Application Database

WebLogic Server

Edition-Based

Redefinition

Technology HighlightsWeblogic 11g, Database 11gR2

Technology ImprovementOnline Patching With Oracle 11g Release 2 Database

WHAT’S COMING

Installation significantly enhanced;

Online Patching;

Patches can be applied while the

production system is fully operational

Only a short downtime is required to

complete patching process

The amount of downtime required by any

patch will be more predictable

Cloning:

Simplified and enhanced;

External Integration:

Enhanced integration with Webcenter

and Oracle BPEL

Diagnosics for secure configuration;

WHAT’S COMING

Enhanced user interface:

Home page improvements

New slide-out navigator

Pop-up enabled items enhanced

Personalization improvements

Performance enhancements:

Workflow RAC Affinity

Result set caching for profiles

Usability ImprovementEnhanced User Experience

Enterprise and Project Insight

Project Resource

Management

Project

Costing & BillingProject

Collaboration

Project

Management

Personalized

Role-Based Views

Global

Project

Repository

Project Portfolio AnalysisProject

Initiatives

Integration to

E-Business Suite

Oracle E-Business Suite PPM Solution Footprint

Sales

Delivery

Research

Product

Development

Information

Technology

Construction

Marketing

Financials

HR

Time & Labor

Sales

Supply Chain

Documents

Payroll Integration

WHAT’S COMING – 12.2.0

Costing Using HR Rates

– Rate by Criteria

– Planning with HR Rate;

Costing using Payroll Actuals

– Support for Non-Oracle

Time Entry and/or Payroll

Systems

– Calculate and Bill Accruals

prior to Payroll Run

– Costing Reversal Program

for Error Correction

Rate by Criteria

Planned Project Integration:

• Associate Project and Task to Service

Requests

• Send Cost to Oracle Projects for Tracking,

Reporting and Accounting

• Bill the Customer through Oracle Projects

Track Promise Date, Manage Issues, Verify Entitlements

Field Service IntegrationImprove Visibility and Efficiencies

Optimize &

Dispatch

Inspect &

Repair

Return

Parts

Invoice

and Bill

Defective

Product

• Self-Service

• Agent-Assisted

• Machine Notification

Primavera P6 to EBS Integration

Detailed or Summarized

Work Breakdown

Structure (WBS)

Resource Assignment

Summary

Current Budget

Actuals at WBS Level

Resource Assignment

Details

Actuals at Resource

Assignment Level

Primavera P6

Financial Breakdown

Structure

Financial Plan (Cost

Budget)

Financial Plan (Cost

Budget)

Actuals at WBS Level

EBS Project Costing

Fully Shared, Partially

Shared or Mapped

WBS

Task Level Resource

Assignments

Actuals at Resource

Assignment Level

EBS Project Management

Make Better Decisions with Greater InsightProject Analytics Roadmap

WHAT’S AVAILABLE

Budgeting and Forecasting

Costing and Billing

Profitability Analysis

Coming Soon

Resource Management

Cross Charge Analysis

GL Reconciliation

On the Horizon

Schedule Reporting

Primavera Integration

Earned Value Management

Oracle EBS Service Footprint

Self

Service

Assisted

Service

Onsite

ServiceEscalation Escalation

Integration Integration

Interaction Center

•Advanced Inbound

Telephony

•Email Center

Advanced

Scheduler

Assignment

Manager

Depot Repair

Field Service

iSupport

Mobile

Field Service

Knowledge

Management

Service

Contract

TeleService

•Contact Center

•Service Request

•Customer Support

Install base

Management

Service

intelligence

Spare Management

CRM : Customer Mgmt, Order Mgmt, Sales & Marketing Mgmt , CRM Intelligence

E-Business Suite : Supply Chain Mgmt, Human Resources, Financials, E-Biz Intelligence

• Returns Portal

• Allows a user to enter one or more items for return, and each returned item can have a different return type, return policy and terms and conditions.

• The system can automatically verify serial numbers, ownership and warranty status and provide an estimate of charges and credits..

• Environmental Impact Reporting

• Supplier Warranty

• create supplier warranty templates;

• create a claim against the supplier in the Claims Workbench for service to items under supplier warranty.

• Asset Recovery Flow

• Service Campaigns

• Calling all customers approaching their next

regular maintenance interval

• Calling all customers serviced in the last

month to survey their satisfaction

• Emailing customers whose warranties will

soon expire

R12.2 Depot Repair

Logistics

Repair

Interaction

Point

Depot

Field Service Enhancements

WHAT’S COMING

Reschedule, Un-schedule,

and Cancel Tasks that have

received Customer

Confirmation;

Commit/Release Task while

recording Customer

Confirmation

Configure Shift Task Display

in Dispatch Center

Advanced Debrief – DOA,

Unused Parts, Serial Tagging

Debrief – Return Routing

Engine Integration

Technician Setup UI

R12.2 TeleService• HTML Customer Service User Interface

Enhancements

• Capture and display Interactions and

Interaction Activities

• Service Request Additional Attributes

• Enable Party Search Region in Customer

Support flavor

• Usability Enhancements

• Charges – Spares Sourcing Integration

• Charges – Spares Return Routing Integration

• Multi-Currency Support in Charges

• Specification of ‘Calculate Price Flag’ for

Charge Lines

• Capture of Parent Instance on Charges

Shipment Lines

• Selection of Service Request Operating Unit

• Restriction of Service Request and Charges

Operating Units by MOAC

• Automatic Task Creation on Service Request

Status Change

• Launch of Workflow on Service Request Status

Change

Oracle R12.2 New FeaturesOrder Management

• Support for ATO Items as Included/Mandatory in

PTO Models and Kits.

• Estimated Taxes on Freight Charges will also be

Calculated and Displayed in Order Management.

• Credit Check Hold Enhancements

– Specify Recipient/Role for Credit Check Hold

Notifications

– Allow Users with View-Only Access to Release Orders on

Credit Check Hold

– Consistency in Display of Credit Hold Flag after Customer

Merge

Order Information Portal (OIP) EnhancementsOrder Management

External users associated with the Sold

To Customer or Bill To Customer can

view and track through OIP.

External users can subscribe to receive

notifications based on key business

events such as Booking, Scheduling,

Schedule Date Changes and Shipping,

either individually for each sales order

or consolidated across sales orders.

OIP has been integrated with FND

Security to enable rules-based access

to the summary and detail views of

sales orders and deliveries.

Manufacturing——E-KanbanElectronic Inventory Supply Management

WHAT’S COMING

Lean Inventory Management

Graphical User Interface for

Kanban Card and Process

Management

Card planning, status and

execution management

Supplier access through

iSupplier Portal

Visual alerts and inventory

health indicators

Single Instance or Distributed

Deployment Options

Procurement Contracts

WHAT’S COMING

Multiple drafting templates for Sourcing

and Purchasing documents

Designate whether Contract Expert

clauses are mandatory

Clause Mandatory Attribute at Rule

Level

APIs to import and update contract

templates, rules, questions and

constants

Make Better Decisions with Greater InsightProcurement and Spend Analytics Roadmap

WHAT’S AVAILABLE

Spend Analyzer

Procurement Performance

Supplier Performance

Employee Expenses

WHAT’S COMING

Sourcing Analytics

Enhanced Change Orders

and Agreements

New Procurement

Scorecarding

Predictive Analytics

Inventory Management

• Serial Number Assignment Enhancements. Receive

and transfer inventory without assigning a serial

number and defer the serial number assignment to

later at the following issue transactions:

– WIP Component Issue and WIP Component Receipt

– Field Service Issue and Field Service Recovery

– Return To Vendor

• Return to Vendor Enhancements. Create Return

Request in Oracle Receiving and track the

corresponding shipment in Oracle Shipping

Execution.

Human Capital Management

WHAT’S COMING

Enhanced Succession Planning

Portal for Manager and HR

Professional

Multi-Location Vacancy

One vacancy for multiple

locations across business

groups

Initiate Hire process from

offers

Support for Actual costing in

Projects

New Layouts in OTL for

Projects

WHAT’S COMING

Globalization Support

Changes to Spanish ESL/EPL (modelo

349)

Brazil Fiscal SPED Electronic Invoice

Legal Updates

Brazil Fiscal SPED - Multiple Towing

Attribute

Brazil Accounting SPED Enhancements

Portugal Billing Certification Enhancement

EMEA tax reports update for reverse

charge

Japan Electronic Preservation of Records

Israel: Union separate VAT "Ichud Oskim

Support for CNAO Version 2

UK local authority convergence to IFRS

for revaluations and impairments of

assets

Functional EnhancementsDRM integration with EBS

Financials

Integration with Fusion Accounting

Hub

Payment Acknowledgement Import;

Ability to schedule the AP/AR

Netting Batching Program

Support for new authentication SFT

(Secure file Transfer) for Credit

Cards transactions

Partial Authorization Reversal

Support for multiple valuation

methods with multiple accounting

ledgers with multiple currencies

Support for loading AMEX Hotel

Folio Data file

R12.2 Financials : Reporting, Globalization and Operational Improvements

Deep

Adaptive

Global &

Industry

Processes

Superior

Ownership

Experience

Improved

User

Experience

Release 12 Design Principles

Fusion V1.x

Hyperion EPM 11.x

E-Business Suite 12.x

E-Business Suite 12.1

Fusion V1PeopleSoft

Enterprise 9.x

Hyperion EPM 11.1.1

PeopleSoft Enterprise 9.1

E-Business Suite 12.1.3

JD Edwards World A9.x

JD Edwards E1 9.0

JD Edwards World A9.2

Agile PLM 9.3.1

JD Edwards E1 9.x

E-Business Suite 12

Demantra 7.2Demantra 7.3

OTM 6.0GTM 6.1OTM 6.1

Demantra 7.xGTM/OTM 6.x

PeopleSoft Enterprise 9.0

Agile PLM 9.2.2.4

Agile PLM 9.3Hyperion EPM

11.1.2Agile PLM 9.x

JD Edwards World A9.1

Agile PLM for Process 5.2

Agile PLM for Process 6

Siebel CRM 8.2 for Pub Sec

Agile PLM for Process 6.x

JD Edwards E1 8.12

Siebel CRM 8.0

CRM On Demand 15

Siebel CRM 8.1.1

CRM On Demand 18

Siebel CRM 8.x

CRM On Demand 12

CRM On Demand 13

CRM On Demand 14

CRM On Demand 16

CRM On Demand 17

CRM On Demand 19/20

2006 2007 2008 2009 2010 2011+

Continued Investment

32