DUSTIN B. STEWART9515 Pearl Circle #102, Parker, Co 80134 | (H) 720-290-7890 | (C) 720-290-7890 | D_Stew15@yahoo.com

Professional SummaryCustomer service and sales professional successful at improving customer retention rates and growing revenue. Organized,motivated and hardworking.Motivated customer service specialist with over 11 years retail experience in a fast-paced, team-based environment.Sales professional adept at tracking and following up on hot leads, managing accounts and building long-term relationships withcustomers.Friendly and enthusiastic Salesperson who consistently meets customer service satisfaction goals.Attentive Customer Service Representative with 8 years achieving customer service satisfaction and customer retention goals.Independent and quick thinking team player seeking a role offering increased responsibility.

SkillsGoal-oriented Excellent work ethicPositive and friendly Strong interpersonal skillsPeople-oriented Team building expertiseRetail merchandising experience Strong conflict resolution skills

ReferencesReferences: *Mike Lebeau- 503-740-8325 Co-Worker *Dave Maynard- 614-806-4189 Manager *Tyler Sims- 303-549-8885Co-Worker *Ray Raub- 303-807-5401 Co-Worker

InterestsSports, Music, Computers, Electronics, History, Natural World, Fishing, Geology, Astronomy, Cars and Motoring, Anthropology

Work HistoryMen's Shoes Sales 02/2009 to CurrentNordstrom – Cherry Creek

Current Men's Shoes/ Sales /Cherry Creek 2015 Pacesetter in sales production- $504,000 2011 Pacesetter in sales production-$400,000.Responded to all customer inquiries thoroughly and professionally.Processed cash and credit payments rapidly and accurately.Placed special merchandise orders for customers.Worked night and weekend shifts.Recommended new products to customers, resulting in increased sales.

Men's Shoes Assistant manager 11/2005 to 10/2007Nordstrom – Flat Iron Shopping Center

Documented all customer inquiries and comments thoroughly and quickly.Coordinated between billing department and customers to resolve problems.Resolved customer grievances and cooridinated with designated departments for further investigation.Resolved all customer issues thoroughly and professionally.

Men's Shoes Sales 05/2005 to 11/2005

Nordstrom – Flatiron Shopping CenterProcessed cash and credit payments rapidly and accurately.Helped customers with questions, problems and complaints in person and via telephone.Stocked shelves and supplies and organized displays.

DirectorIntegrated Management Systems

Client Care.A Technical & Management Position.Scheduled All Systems Installation; Coordinated Product Readiness and Installation Teams;.Handled All Client Care Issues Insuring Timely and Satisfactory Resolution.Telemarketing Duties Including Cold Call Client Generation.

Territory Sales RepresentativeSTEWART MARKETING & MANAGEMENT

Sold Men's, Ladies, Children's Western Clothing Lines, Colorado.

Environment.Sales Director for Denver Hispanic Western and Other Western Accounts.

EducationGED:Colorado Education - Colorado

Red Rocks CC – Lakewood

02/2005 to 05/2005

01/2002 to 02/2005

Showroom / Show Sales Denver Western Market, America's Largest Western Market in a Fast Paced, Challenging