Due Diligence - CIN Legal · 2017 I 866 218 1003 I 3 “ The ability to share and collaborate, allows our paralegal to order and authenticate due diligence items and get paystubs

Learn how to:• Activate and configure the

credit report option• Order credit reports and other

products and services• Import credit report data• Track progress and pay bill

DueDiligence at YourFingertipsDiscover how easy it is to integrate credit reports and other data and services into CINcompass.

© 2017 The CINgroup | 866 218 1003 | www.CINcompass.com2

Save Time and Increase AccuracyExperience an easier, more convenient and faster way to access and verify data without ever leaving CINcompass.

Save Time – Data is populated in the appropriate fields as soon as it is available.

Increase Accuracy – No more manual entry and the errors that go along with it.

Control and Filter Data – Speed up preparation and easily manage what data is imported.

Centralized Storage – Everything is saved in one location within the matter.

Bankruptcy Matter : Choose from a variety of BAPCPA-compliant products to auto-populate the matter.

■■ Credit Reports

■■ Credit Counseling and Debtor Education Courses

■■ Real Property Appraisals & Title Products

■■ IRS Tax Transcripts

■■ Broker Price Opinion

■■ Credit Assurance – A post-bankruptcy package which includes a credit report, dispute services and creditmonitoring.

Custom Matters :If you are preparing a matter for another practice area, such as a divorce proceeding, choose from the following:

■■ Real Property Appraisals & Title Products

■■ Broker Price Opinion

■■ IRS Tax Transcripts

“The ability to share and collaborate, allows our paralegal to order and authenticate due diligence items and get paystubs entered seamlessly.”Eric Summers, Attorney – Chicago, IL

! NOTE: The order and use of Consumer Credit Products is permissible only for the purpose of preparing aconsumer bankruptcy case in performing due diligence and verification of consumer debts pursuant to theBankruptcy Abuse Prevention and Consumer Protection Act of 2005.

© 2017 The CINgroup | 866 218 1003 | www.CINcompass.com 3

“The ability to share and collaborate, allows our paralegal to order and authenticate due diligence items and get paystubs entered seamlessly.”Eric Summers, Attorney – Chicago, IL

Activate and ConfigureAs a CINcompass customer, you automatically get a CIN Legal Data Services account that allows you to order a variety products and services to satisfy your due diligence. You have immediate access to bankruptcy courses, property appraisals and title products, tax transcripts and post-bankruptcy services. And you are only one step away from ordering Bankruptcy Credit Reports.

Activate the credit report option:

1. Click the link, Activate Credit Report Option.

2. Complete the form with your Attorney Name andPhysical Address.

3. Click Submit.

4. Within one business day, you will receive a call froma representative to complete the activation.

NOTE: A bureau-mandated site inspection is onlyrequired for a Premium Bankruptcy Credit Report.

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Credit report configuration:1. Under Settings.

2. Click on Bankruptcy Settings.

3. Click on Manage Credit Report Import.

4. Choose from a wide variety of options includingOwnership and General Settings, $0 Liabilities, OriginalDebts and Bankruptcy Addresses.

5. Click Save.


Order Credit Reports1. With an open Matter, under Manage Matter,

select Due Diligence.

2. Click Create New Order, located on the top righthand corner.

3. Confirm applicant information, then click Next.

4. Select Credit Reports, click Next.

5. Once you have selected the products you would liketo order, click Next.

6. Depending on your product selection, you willbe prompted through entering the requiredinformation.

7. Review the Order Summary.

8. Edit or Delete products withbuttons under Options.

9. Add additional products to an order with the +button located above Options.

10. Once reviewed, click Create Order.

! NOTE: The Save as Default Order check boxallows you to save your order selection andpreferences for future clients. If this box is selected,on your next order, you will be sent directly to theOrder Summary window.


1. With the Matter open, click on BankruptcyInformation.

2. Select Liabilities Schedule.

3. Click the Import button.

4. Check your Import Settings which include:

■■ Import Unknown/Zero-Amount Accounts:Include zero accounts found on the creditreport.

■■ Auto-assigned Schedules: CINcompass willautomatically assign liabilities to their expectedschedules.

■■ Show previously imported Accounts: View allliabilities that may have already been importedinto the matter.

■■ Primary applicant is Husband: Select if theWife is the primary applicant in a joint matter.

5. Check additional tabs (Public Records, PriorBankruptcies, Aliases) to select more data to import.

6. Click Import.

! NOTE: All tabs will import at the same time. Aconfirmation message will be generated asking youto confirm the items for import.

Import Data Into Schedules


1. With an open Matter, under Manage Matter, selectDue Diligence. Click Create New Order, locatedon the top right hand corner.

2. Select Bankruptcy Courses on the productselection page.

3. Choose Attorney Purchase or Client Purchase,then click Next.

4. Automatically remind clients to take the course withpreset communications via email or SMS.

5. Stay informed with automated Firm Notificationsabout expiring certificates or uncompleted courses.

6. Eliminate manual filing of the post-filing DebtorEduction certificate with Second Bankruptcy Course(SBC) auto-file.

Order Bankruptcy Courses

Attorney Purchase: ■■ You select the course provider■■ You pay for the client’s course

Client Purchase: ■■ Client selects a provider■■ Client pays for course

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7. Once your order is placed, view CommunicationHistory on notifications sent to clients.

8. Easily track client progress with real-time courseStatus within the software.

9. Once completed, access the Completion Certificatesimmediately through the software.

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Order Bankruptcy Courses (con’t)


Products assigned a Pending status:

Products assigned a Completed status immediately:

■■ Credit Report: A pending status may indicate you need to authenticate your debtor(s) identity and obtain theirauthorization. To authenticate click on Client Authentication at the top right of the screen.

■■ Credit Counseling and Debtor Education Courses: Once a course has been ordered, the debtor is notifiedvia email to take the selected course. Upon completion, the status changes, you are notified via email and thecertificates will be automatically uploaded.

■■ Tax Transcripts: Form 4506-T is required by the IRS in order to release your debtor’s tax transcripts. UnderOther Documents, click Unsigned Tax Transcript Request to download and fax or email the form.

■■ Broker Price Opinion: This order takes 72 hours before moving to Complete Status.

■■ Credit Assurance: This post-bankruptcy package includes a credit report which completes 45 after Ch 7discharge orCh 13 confirmation.

The following data and documents are available in real-time and immediately assigned a completed status:

■■ Property Appraisal

Access Details and Track ProgressOnce you create the order you can view order status and execute a variety of activities.

With the Matter open, under Manage Matter, select Due Diligence. You will see the following options:

A. Add Product: Click the Add button to add aproduct to your order.

B. Update Order: Use this button to import anexisting order or refresh the current order.

C. Order Summary: Download a summary of theorder to share with your clients.

A B C

! NOTE: The certificates are stored in the Documents tab in the matter.

! NOTE: Once complete, the data automatically populates question four (4) in SOFA.


Pay Your Bill

Make a payment without leaving your software: 1. Under Settings, open Firm Settings and select DueDiligence Billing.

■■ A. Access your current invoice, balance and last payment amount and date – plus, update your billing email address.

■■ B. Click View to download invoices from previous months.

■■ C. Add or update a credit card to be charged every month.

■■ D. Enter credit card details for a one-time credit card payment.

A B

C D


Products assigned a Pending status:

Products assigned a Completed status immediately:

■■ Credit Report: A pending status may indicate you need to authenticate your debtor(s) identity and obtain theirauthorization. To authenticate click on Client Authentication at the top right of the screen.

■■ Credit Counseling and Debtor Education Courses: Once a course has been ordered, the debtor is notifiedvia email to take the selected course. Upon completion, the status changes, you are notified via email and thecertificates will be automatically uploaded.

■■ Tax Transcripts: Form 4506-T is required by the IRS in order to release your debtor’s tax transcripts. UnderOther Documents, click Unsigned Tax Transcript Request to download and fax or email the form.

■■ Broker Price Opinion: This order takes 72 hours before moving to Complete Status.

■■ Credit Assurance: This post-bankruptcy package includes a credit report which completes 45 after Ch 7discharge orCh 13 confirmation.

The following data and documents are available in real-time and immediately assigned a completed status:

■■ Property Appraisal

Access Details and Track ProgressOnce you create the order you can view order status and execute a variety of activities.

With the Matter open, under Manage Matter, select Due Diligence. You will see the following options:

A. Add Product: Click the Add button to add aproduct to your order.

B. Update Order: Use this button to import anexisting order or refresh the current order.

C. Order Summary: Download a summary of theorder to share with your clients

A B C

! NOTE: The certificates are stored in the Documents tab in the matter.

! NOTE: Once complete, the data automatically populates question four (4) in SOFA.


To import an existing order:1. Open the Matter.

2. Click on Manage Matter and select Due Diligence.

3. Click Create New Order.

4. Enter the required information.

5. Click Next.

6. Click Attach this order to CINcompass andadd products.

QUICK TIPSIf you have previously placed a Due Diligence order for a client in your prior bankruptcy software or through your account on www.cinlegal.com, you can import that information for no extra charge.

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! NOTE: CINcompass will import all products into thematter with no additional charge.

Download Spanish PDF credit reports:1. Open the Matter.

2. Click on Manage Matter and select Due Diligence.

3. Under the report column, click View- Spanish.

! NOTE: Clicking View will display an English-language credit report.

! NOTE: Credit reports can only be viewed once theassigned status has been changed to completed.