Ducted Heat Pump Electronic Packet

8/9/2019 Ducted Heat Pump Electronic Packet

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Residential

HEAT PUMPPROGRAM

Enlist EWEBs

Energy

Expertise

EligibilityRequirements

To participate in the EWEB HeatPump Program, you must own theproperty and it must have EWEBelectric service. EWEB also requiresthat the property meet minimumweatherization standards:

1. CEILINGS: Upgrade to R-49.Exception: In instances whereattic height does not providesufficient space to add insulation.

2. WALLS: Upgrade to R-11, if the wallcavity does not have any insulation.

3. FLOORS: Upgrade to R-25, ifexisting floor insulation is lessthan R-19.

4. METAL DUCTS: Upgrade to R-11,if existing metal duct insulation isless than R-8.

Step-by-StepInstructions

1. To apply, complete the enclosedprogram application and returnit to EWEB in the self-addressedenvelope. If you are applying for azero-interest loan, also completethe loan application.

2. EWEB will notify you by mail ofyour eligibility for the programand zero-interest loan.

3. An EWEB Energy ManagementSpecialist will schedule a sitevisit to assess your home andcomplete a heating/coolingload analysis. The EWEBrepresentative will also determinewhether your home will needto be upgraded to meet EWEBsweatherization standards.

4. EWEB will send you a copy of theheating/cooling load report. Use

this report to obtain bids andselect a heat pump contractor.

5. Your contractor will submit aHeat Pump Installation Proposalto EWEB. After EWEB reviewsand approves the proposal, yourcontractor can then install theheat pump.

6. If your home requires upgradedweatherization measures, theseshould be completed after theheat pump installation.

7. EWEB will perform a siteinspection of the completed heat

pump installation.8. EWEB issues loan disbursement

or the $1,000 rebate is made.

8/09

Eugene Water & Electric Board

Energy Management Services

500 East 4th AvenuePO Box 10148

Eugene OR 97440-2148(541) 685-7000www.eweb.org


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Heat Pumps CanDeliver Warmand Cold AirEfficientlyHeat pumps have becomea popular heating system formany homeowners lookingfor the energy savings and

cooling capabilities thatthese systems offer.

Energy cost savings andsystem longevity are dependentupon having a heat pumpsystem properly sized andinstalled. Therefore, EugeneWater & Electric Board (EWEB)has developed standardsfor installations based onrecommendations of the AirConditioning Contractors ofAmerica (ACCA).

EWEB will size your heatpump, provide installationspecifications for yourcontractor, and inspect thefinished project to ensure thatyour heat pump will performat maximum efficiency. Inaddition, upon approvedcredit, zero-interest loansare available for financing aportion of the cost to install asystem (see financing options).

Furnace

and heat

exchanger

Air Filter

BlowerSupply

plenum

Indoor

Coil

Return

plenum

Upstairs

supply

Heat pump

Financing OptionsIf you choose to install a heat pump, youhave the option of applying for a loan orreceiving a rebate.

EWEB has zero-interest loans available,upon approved credit, to eligible propertyowners up to the following amounts:

$5,000 Manufactured Homes

Air Source Heat Pump

$6,000 Manufactured HomesGround Source Heat Pump

$7,000 Site-Built HomesAir Source Heat Pump

$8,000 Site-Built HomesGround Source Heat Pumps

OR A $1,000 cash rebate is available toeligible customers not desiring the loan.Homes must be electrically heated;natural gas, propane, and oil-heatedhomes do not qualify for the $1,000

rebate. Additional assistance maybe available for income-qualifiedcustomers.

Air SourceHeat Pump Benefits

Heat pumpare efficienheatingsystems,and wheninstalledproperly,can provid

the same amount of heat as a standardelectric furnace at a savings of 30 to 5percent.

In addition to heating your home inthe winter, heat pumps provide airconditioning in the summer.

Air filtering systems installed withheat pumps can reduce pollen anddust in your home, and help alleviaallergy symptoms.


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HP-Customer Application for Participation-ALL June 22, 2010 Page 1 of 2

EWEB Ducted Heat Pump ProgramCustomer Application for Participation

BOTH SIDES OF THIS APPLICATION MUST BE COMPLETED IN ORDERTO RECEIVE EITHER A ZERO INTEREST LOAN OR REBATE.

Customer/Owner(s)Site AddressMailing AddressPhone Numbers (HM) (WK)E-MAIL

Request for: Site-Built Home Mobile/Manufactured Home Air Source Heat Pump Ground Source Heat Pump

PLEASE READ BEFORE SIGNING: The terms I, Party, Parties, Customer, andCustomer/Owner, where contained below, apply to ALL applicants for the EWEB Residential Ducted

Heat Pump Program.

TERMS AND CONDITIONS

Minimum Insulation RequirementsSite-Built Homes:

Ceilings Shall be insulated to a minimum of R-49 or the highest R-value approaching R-49that is practical.Floors If existing insulation is less than R-19, the insulation shall be upgraded to R-30 or themaximum level needed to fill the floor joist cavities, whichever achieves the highest practicalR-value.Walls If the existing wall cavity does not have any insulation, R-11 shall be installed where

practical as determined by EWEB and the homeowner. Walls with existing insulation shall havea minimum of R-7.Metal Ducts If existing metal duct insulation is less than R-8, the insulation shall be upgradedto R-11.Flex Ducts Insulation shall be a minimum of R-8.All ducts shall be repaired and sealed according to EWEBs installation specifications.

Manufactured Homes:Flex Duct Crossovers Insulation shall be a minimum of R-8.All ducts shall be repaired and sealed according to EWEBs installation specifications.

DisclaimerEWEB specifically DISCLAIMS any and all warranties regarding energy savings, if any, to be realizedby the Customer from the use of an energy-efficient heat pump system installed under the EWEBResidential Heat Pump Program. The Customer further acknowledges and EWEB states that it hasmade no warranties, express or implied, regarding the quality of specific materials, components, orworkmanship utilized in the installation of the heat pump system, or concerning the nature of permits orgovernmental approval(s), which may be required.

On-site InspectionsEWEB and/or its agent may desire to conduct a number of on-site inspections prior to and followinginstallation of the heat pump system. Customer/Owner hereby consents to such inspections. Theinspections are conducted for the sole purpose of determining the qualification of the heat pump system


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HP-Customer Application for Participation-ALL June 22, 2010 Page 2 of 2

installation for Program participation and payment, and do not in any manner warrant use, construction,materials, safety, or any other matters other than the EWEB Residential Heat Pump Programspecifications, nor do they impose any duty upon EWEB to discover or report any defects or hazards ofany nature in the residence.

InformationEWEB may make reasonable use of any information possessed by EWEB concerning Customer's heatpump system. Such use may include, but is not limited to, the general energy usage and is for the

purpose of informing the public about the benefits to be derived from purchasing, owning, or using anenergy-efficient heat pump system.

IndemnityEach of the Parties hereto agrees to be liable for its own conduct and to indemnify, defend, and holdharmless the other Party against and from any and all claims, demands, suits, losses, costs, anddamages of every kind and description, including attorney fees, brought or made against or incurred byany of the Indemnities resulting from, arising out of, or in any way connected with any negligent act,omission, or fault of the Indemnitor, its employees, agents or representatives, or subcontractors of anytier, their employees, agents or representatives, in the performance or nonperformance of theIndemnitor's obligations under this agreement, or in any way related to this agreement. In the eventthat loss or damage results from the conduct of more than one Party, each Party agrees to be

responsible for its own proportionate share of the claimant's damages under the laws of the State ofOregon.

I, the undersigned, hereby make application to EWEB for participation in EWEB's Residential HeatPump Program, which may include, but is not limited to, site analysis, heat loss calculation, inspection,and an EWEB approved no-interest loan for a maximum of: $5000 manufactured homes; $7000 site-built air source; and $8,000 site-built ground source. I certify to ALL of the following:

I understand that I will contract directly with an EWEB-listed heat pump contractor for thepurchase and installation of an eligible heat pump system;

I understand that I may elect to withdraw from participation in the program at any time before Isign the no-interest note as approved by EWEB; and

I have read and understand the terms and conditions for participation in the EWEB ResidentialHeat Pump Program and agree to abide by such terms and conditions.

PLEASE CHECK ONE OF THE FOLLOWING:

EWEB Zero Interest Loan

EWEB $1,000 Rebate (does not apply to gas or oil-heated homes)

For Rebates Only:Is this a rental property? No Yes (If yes, please fill out and submit the enclosed Form W-9.)

Customer/Owner (Print) Signature Date

Customer/Owner (Print) Signature Date


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Residential Programs Insulation Requirements December 3, 2009

Energy Management ServicesResidential Programs

Insulation Requirements

As of November 1, 2009, the following insulation requirements are in effect for EWEBs Residential

Energy Management programs (i.e. weatherization, ducted and ductless heat pumps). In addition toa loan EWEB offers an incentive of $.40 per square foot up to 50% of job cost for insulation ofattics, floors and walls. For duct insulation the incentive is $.40 per linear foot up to 50% ofjob cost. Eligible customers can receive both a zero interest loan and a rebate. If the customer doesnot want a loan, they will receive only the rebate. EWEB has implemented these changes to maximizeprogram energy savings.

Program Eligibility Requirements

1. Home must have EWEB electrical service and be electrically heated.

2. In order for a customer to receive a window, door, ducted and/or ductless heat pump loan orincentive, the home must have the following minimum existing insulation levels:

Ceiling - R-38*Floor - R-19

Walls - R-7**Flex Ducts - R-8

Metal Ducts - R-11

* For ducted heat pump systems the minimum must be R-49.** Blown insulation can only be installed in walls with no existing insulation.

3. If the required insulation levels do not exist, the following levels must be installed before or at the

same time the energy efficiency measure is installed.

Ceiling - R-49 or the highest level approaching R-49 that is practical

Floor - R-30 or the amount needed to fill the floor joist cavities,whichever achieves the highest practical R-value(minimum R-21 for a 6 cavity)

Finished Walls - R-11

Unfinished Walls - R-15 for 4 inch wall (must have no existing wall insulation)- R-21 for 6 inch wall (must have no existing wall insulation)

Flex Ducts - R-8Metal Ducts - R-11

4. For those homes with electric forced air heating systems, all ducts must be repaired and sealedaccording to EWEBs program specifications.

Note: Complete and correct bid proposals are required. Your EWEB Account Manager willinform you of any requirements not included on your bid proposal.


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Residential_Programs.doc October 6, 2009 Page 1 of 2

Limited Income WeatherizationThe Limited Income Weatherization program offers free weatherization services incooperation with the Lane County Housing & Community Services (HACSA) to homeownersand renters who meet income guidelines. Grants and loans are available.

Home Comfort WeatherizationThe Home Comfort program provides energy education and lists of energy-saving measurescustomized to upgrade the energy efficiency and comfort of electrically heated homes. Loans orincentives may be available.

Comfort STATThe Comfort STAT program promotes increased comfort and energy savings by replacingexisting inaccurate wall-mounted thermostats with new electronic models. Financing is available.

Ductless Heat Pump (DHP) programThe DHP program offers customers who have zonal resistance electric heat (i.e. baseboard,ceiling cable, or wall heaters) an option to increase comfort and save energy by installing a high

efficiency ductless heat pump system that provides both heating and cooling. Rebates or loansare available.

Ducted Electric Heating System Programs

CheckMe! HVAC MaintenanceThe CheckMe! heating, ventilating, and air conditioning (HVAC) program provides a list ofcertified contractors that test the refrigerant charge and measure airflow in heat pump systems byusing the CheckMe! diagnostic test. Minor repairs, outdoor temperature auxiliary heat lockoutthermostats, and soft-start capacitors can be installed. Loans, electric bill credits, and State taxcredits are available.

Comfort SEAL

The Comfort SEAL program addresses customer comfort and energy savings by improving theefficiency of ducted heating systems. Services include testing and repair of air leaks in heatingsystem ductwork. Incentives, loans, and State tax credits are available.

Centsible HeatThe Centsible Heat program is designed to encourage the appropriate application, installation,and use of high efficiency heat pumps. Program focus includes heat pump sizing, energy-efficientcontrols, and improved air distribution with tight ductwork. Loans, incentives, and State taxcredits are available.

Energy-Efficient New Home Construction Programs

ENERGY STAR Homes Northwest

The ENERGY STAR Homes Northwest program promotes energy efficiency in new residentialhousing construction, including site-built and manufactured homes. Services include plan review,design assistance, and site inspections. Incentives are available for gas or electrically heatedhomes. Homes are tested and certified to ENERGY STAR standards.

EarthAdvantageThe EarthAdvantage program has an energy component similar to ENERGY STAR HomesNorthwest, along with the promotion of environmentally responsible and resource-efficientconstruction practices. This green building program is available forgas or electrically heatedhomes, including manufactured homes and multi-family dwellings. Incentives depend on buildingtype. Homes are tested and certified to EarthAdvantage standards.

Eugene Water & Electric BoardEnergy Management Services500 E. 4th AvenueEugene, OR 97440541-685-7000 FAX: 541-685-7303www.eweb.org

Residential Energy Management Programs


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Residential_Programs.doc October 6, 2009 Page 2 of 2

Energy Saving Home Appliance Rebate ProgramThis program promotes the purchase of energy-efficient electric water heaters, and ENERGY STARclothes washers, refrigerators, freezers, and dishwashers. Rebates are offered for qualifying models.

Refrigerator/Freezer Recycling Program

Do you have an old refrigerator or freezer in the garage or in your home that doesn't get muchuse and takes up space? Recycle these old appliances through EWEB's refrigerator/freezerrecycling program and get a $30 incentive. Contact JACO Environmental directly at 1-866-444-8907 or visit their website atwww.jacoinc.netto schedule a date to pick up your old,operating refrigerator or freezer. JACO will haul away and recycle your old, operating refrigeratoror freezer for free. JACO will mail you a $30 incentive check within approximately 14 days of thepick-up, and you will start saving on your electric bill. To qualify: You must be an EWEB electricresidential customer. The unit must be 10-30 cubic feet. The unit must be in working condition attime of pick-up. The unit must be completely empty at time of pick-up. Limit two units perresidential address. ENERGY STAR models are not eligible for this offer.

The Bright Way to Heat WaterThe Bright Way to Heat Waterprogram promotes the installation of new solar water heaters and solar

pool heaters. Cash discounts, loans, and State tax credits are available.

Indoor Water Audit (Contact Water Management Department)This audit evaluates the water efficiency of showerheads, toilets, faucets, and water-savingappliances. Some free water-saving products are available.

Outdoor Water Audit (Contact Water Management Department)This extensive audit includes an inventory of plant materials, calibration of hose-fed or undergroundsprinkler systems, and practical tools and tips for outdoor water use.

EWEB Website www.eweb.orgVisit our website for information about utility services and programs, energy and water efficiency, andmore.

How can EWEB help me increase the energy efficiency of my home?

Contact EWEBs Energy Management Services at 541-685-7000 or [email protected] request aprogram information packet and a list of participating contractors for one or more of these programs:

Ceiling, floor, and wall insulationThermal window replacementsElectronic thermostat replacementsForced-air heating system improvementsSolar water heatingEnergy-efficient new constructionRebates for energy-efficient new appliances

See the other side of this handout for information on specific programs.

Join with the thousands of other EWEB customers who have received assistance since 1976 from EWEBsenergy management programs to make their homes more energy efficient.
http://www.jacoinc.net/http://www.jacoinc.net/http://www.jacoinc.net/http://www.eweb.org/http://www.eweb.org/mailto:[email protected]:[email protected]:[email protected]:[email protected]://www.eweb.org/http://www.jacoinc.net/


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Contractor List Title Pages December 21, 2009

Eugene Water & Electric Board

ResidentialHeat Pump Program

List of Contractors

Eugene Water & Electric BoardEnergy Management Services

500 E. 4th Avenue/Post Office Box 10148Eugene, Oregon 97440-2148

541-685-7000 FAX: 541-685-7303www.eweb.org


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Contractor List Title Pages December 21, 2009

Welcome to EWEBs Residential Heat Pump Program

The companies included on this list have agreed to install energy-efficient heat pumpsystems that comply to EWEBs material and installation specifications. Inclusion onthis list does not constitute an endorsement or recommendation by EWEB for anyparticular company. Each company has indicated that all State and local requirementsnecessary to legally operate as a heat pump installer are in force, including liabilityinsurance and registration with the Oregon Construction Contractors Board.

To qualify for EWEB financing, you must select an EWEB Centsible Heat programcontractor.

If you have questions at any time, please call your account manager at 541-685-7000.


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Tips for Selecting a Heat Pump Contractor

Adapted from information prepared by the Federal Trade Commission and the Oregon ConstructionContractors Board

1. Ask friends, neighbors, and co-workers for contractor referrals.

Find out if their experiences were good or bad. Ask if they would use the contractoragain.

2. Ask what trade associations the contractor belongs to.

Contracting is professional work. Membership in a professional association is onesign that a contractor recognizes the responsibilities of being a professional.

3. Check out the contractor with local or state consumer protection officials.

You can check the contractor out with the Dept. of Justice Consumer InformationHotline (503-378-4320) or the Better Business Bureau (503-226-3981).

4. Ask for customer references.

Check with previous customers. Ask for a list of the contractors five most recentcustomers. Were these customers satisfied with the work? Did the contractor keepto the agreed-upon schedule? Did the contractor return phone calls? If the personhad problems with the contractor, ask how the contractor responded to thecomplaints.

5. Get written estimates from several contractors.

Make sure bids include a statement that the installation will meet EWEBs HeatPump Equipment and Installation Specifications. Does the bid include anyapplicable building permit fees? Make sure you understand any wide variations inthe bids. Question a bid that is substantially lower than other bids. A large numberof Construction Contractors Board claims filed against contractors are the result ofhomeowners taking the lowest bid and then being unhappy with the low quality ofwork.

6. Get all guarantees, warranties, and promises in writing.

A contract should include all guarantees, warranties, and any other promises madeby the contractor. It should include the length of time covered and specify what isand isnt covered. Agree on start and completion dates and have them written intothe contract.


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Centsible Heat Program Contractors

G

A Air Source Heat Pump

Ground Source Heat Pump

Key to system types:

The following contractors are available to submit bids to install heat pumps from 07/01/2010 to 07/31/2010

Residential

Associated Heating & Air Conditioning, Inc.

3891 W. 12th Ave

(541) 683-2590

G

No

A

Yes

Eugene, OR 97402

CCB#: 106275

www.associatedheating.com

Automatic Heat Co.

3675 Franklin Blvd.

(541) 726-7654

G

Yes

A

Yes

Eugene, OR 97403

CCB#: 149452

www.automaticheatco.com

Beymer Heating & Sheet Metal Co.

300 River Road

(541) 688-5004

G

No

A

Yes

Eugene, OR 97404

CCB#: 4483

www.beymerheating.com

C&H Heating & Cooling

2539 20th Street

(541) 988-5674

G

No

A

Yes

Springfield, OR 97477

CCB#: 168942

Comfort Flow Heating Co.

1951 Don Street, Suite D

(541) 726-0100

G

No

A

Yes


CCB#: 460

www.comfortflow.com

Home Comfort Heating & Air Conditioning, Inc

706 Oscar St

(541) 345-2838

G

Yes

A

Yes

Eugene, OR 97402

CCB#: 84164

www.ehomecomfort.com

Innovative Air, Inc.

5120 Franklin Blvd. #7

(541) 746-1040

G

No

A

Yes

Eugene, OR 97403

CCB#: 161742

www.innovative-air.com

Lowes Weatherization, Inc.

P.O. Box 21337

(541) 485-2282

G

No

A

Yes

Eugene, OR 97402

CCB#: 176741

Marshalls, Inc.

4110 Olympic Street

(541) 747-7445

G

Yes

A

Yes


CCB#: 25790

www.marshallsinc.com

Priority One Heating & Air Conditioning, Inc.

4325 Commerce St., Ste 111, #427

(541) 689-1004

G

Yes

A

Yes

Eugene, OR 97402

CCB#: 154686

United Garibay Heating & Air Conditioning, In

4285 W. 7th Avenue

(541) 344-2481

G

Yes

A

Yes

Eugene, OR 97402

CCB#: 102602

www.unitedgaribay.com

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Ducted Heat Pump Electronic Packet