Concourse C

Concourse C – LT

Concourse C

Concourse C – Perfumes & Fashion

Concourse B

Concourse B – BVLGARI

Al Maktoum International Airport – GFD

AMIA PTB (Passenger Terminal Building)

Airport Shops

2000 2010

22 633 21 385 24 104

29 436 31 928

34 806 36 832 35 530 35 671

38 912 55,20%

55,98% 55,80%

57,72%

57,22%

57,93% 57,77%

57,31%

56,17% 56,12%

53,50%

54,00%

54,50%

55,00%

55,50%

56,00%

56,50%

57,00%

57,50%

58,00%

58,50%

0

5 000

10 000

15 000

20 000

25 000

30 000

35 000

40 000

45 000

2008 2009 2010 2011 2012 2013 2014 2015 2016 2017

Contribution to GLOBAL DUTY FREE TRAVEL RETAIL

LAST 10 YEARS - 2008 until 2017

Revenue from Airport Shops % Share Total DFTR

in US$ Millions

Sales 1984 - 2017

247

1 100

1 847 1 926 1 888 1 828

1 932

4 4 4 4 4 5 5 4 5 6 6 7 8 9 10 11 12 14 16

18 22

25 29

34 37

41

47 51

58

66

73 78

84

89

0

500

1 000

1 500

2 000

0

10

20

30

40

50

60

70

80

90

100

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34

SALES IN USD MILLIONS

PAX IN MILLIONS

DDF Annual Sales & Passenger Statistics

15.0% average sales growth over 33 years.

1983 2000 2010 2017

Sales 1984 - 2017

247

1 100

1 847 1 926 1 888 1 828

1 932

4 4 4 4 4 5 5 4 5 6 6 7 8 9 10 11 12 14 16

18 22

25 29

34 37

41

47 51

58

66

73 78

84

89

0

500

1 000

1 500

2 000

0

10

20

30

40

50

60

70

80

90

100

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34

SALES IN USD MILLIONS

PAX IN MILLIONS

15.0% average sales growth over 33 years.

1983 2000 2010 2017

DDF Annual Sales & Passenger Statistics

DDF TENNIS STADIUM - 2017

Dubai Duty Free Tennis Championships 2017

25th Anniversary

Dubai Duty Free Tennis Championships 2017

MEN’S CHAMPIONSHIP AWARD 2017

25th Anniversary

2017 – FRONTIER AWARDS

2017 - Airport Retailer of the Year (8th Time)

The A List Plus Amazon – Marketplace, Prime, Web Services Alibaba – Taobao, T-Mall, Youkou, Shenma, Sina Weibo,

Lazada, Cainiao

Tencent – JD, WeChat Pay, Tencent Video, Sogou, WeChat, QQ

Souq.com (Amazon) Flipkart Walmart.com (Jet.com) YOOX Net-a-Porter

The Next 3 Years

Strengths of A List Plus in retail

‘Selection, Price, Delivery/Speed/Convenience’

Data, Spend on R&D, Integration (market and

lifestyle), platform and finances

Logistics – Delivery Centers (Amazon has 100 million

square feet in the US), aircraft (Amazon has 30 767s), urban delivery centers, investment in automation (robots for picking, autonomous trucks, drones)

The Next 3 Years

28 Jan, 2018 Time: 0030 Hrs.

Concourse B

The Next 3 Years

Opportunity in Airport Retail

Passenger traffic is projected to grow at about 2.8% until 2035, according to IATA.

4 billion passengers in 2017 estimated by IATA with 80.6% load factor

Travel does turn on a ‘buying switch’ in your brain while at the airport

Penetration is still low at most airports

Area–wise Sales Contribution – (2007 – 2017)

0

100

200

300

400

500

600

700

800

2007 2011 2014 2017

394 395

800

706 678

732

411 429

55

389

35

78

121 148

189 207

42 44

18 15

USD Millions

Area-Wise Sales by Year

2007 - 2017

CA CB CC CD T2 Arrivals PS & Others AMIA

6,000 sq mts of office and 27,000 sq mts of warehouse Supports sales split between 4 Concourses and Terminals

Dubai Duty Free – Distribution Center

DC – Shuttle System expansion

32% of picks (2,152 daily)

The Next 3 Years

Growth at Dubai Duty Free

Renovation and expansion of retail and DXB Plus

Improve customer service Identification and Engagement Training Product Knowledge Merchandising

Work closely with the brands