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Drug DiversionIn the Community Pharmacy
Ronald J. D’UlisseCorporate Security
Purdue Pharma
Diversion in the Community Pharmacy
• Supply Chain – Hijacking, Theft in Transit• Grey Market – Secondary Wholesalers• Black Market – Stolen, Counterfeit,
Outdated, etc.• Prescribers (Stolen Pads)
h l d C d• Forgery, photocopy, altered, Computer generated Rx’s & call-in Rx’s
• Employees/relief workers (Internal Thefts)• Burglaries/robberies
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Supply Chain - Escorting Cargo
Security Company Escorts
All contractors, drivers and security escorts have complete background investigations
Drivers ArmedNever Left Unattended
Tracked, Panic ButtonExcellent Law Enforcement Response To Trouble
Drivers 50 State Criminal Checks
Supply Chain - Armored Escort
Tracked, Panic Button Response To Trouble
Brinks, Inc. Armored Tractors - Long Haul
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Bullet Resistant
Supply Chain
GPS With Panic Alert
Resistant Windows
Armored Doors & Cab
Brinks, Inc. Armored Tractors - Long Haul
Retaila
Patients
Prescription Drug Supply
Manufacturer
Small “Wholesalers” Selling Direct to Retailers (Unsolicited Faxes) & to
Secondary “Wholesalers”Major Wholesalers
Government, Not For Profits,
etc.
Secondary Wholesalers
Patients
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Case Study in Counterfeiting
Case Study in Counterfeiting
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Case Study in Counterfeiting
Case Study in Counterfeiting
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Case Study in Counterfeiting
Case Study in Counterfeiting
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Case Study in Counterfeiting
Example of GMP of Counterfeit Imports
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Example of GMP of Counterfeit Imports
“Paxil”
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Ritlian (sp)
Ambien
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Example of GMP of Counterfeit Imports
Example of GMP of Counterfeit Imports.
Labeling Machines – Excellent Quality
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Example of OTC Imported Drugs
Bogotá, Colombia
Captain Richard ConklinS f d (CT) P li DStamford (CT) Police Department
Community Pharmacy
Crime Trends & Strategies
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Shoplifting
Robbery
Burglary
Forgery
Fraud Other
Legend (12/10/2007)
Cargo Theft
Employee Theft
Incident States - Burglary
• OH 25% • OK 8%• PA 11%• MI 10%• TX 9%• TN 9%
• OR 8%• NC 7%• MO 6%• AL 6%
Rev. RxPATROL® 07-02-08
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Incident State - Robbery
• MA 19% • AZ 8%• IN 15%• OH 15%• FL 12%• PA 8%
• WI 7%• UT 6%• CA 5%• KY 4%
RxPatrol® Rev 07-02-08
Day of the Week - Burglary
• Monday 14%• Tuesday• Wednesday• Thursday• Friday
15%16%12%10%
• Saturday• Sunday
RxPATROL® Rev 07-02-08
14%20%
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Time of the Day - Burglary
• 12:00 am 03:59 am 50%• 12:00 am – 03:59 am• 04:00 am – 07:59 am• 08:00 am – 11:59 am• 12:00 pm – 03:59 pm
04 00 07 59
50%24%
3%>1%
2%• 04:00 pm – 07:59 pm• 08:00 pm – 11:59 pm
RxPATROL® 07-02-08
2%20%
Entry Type - Burglary
• Front Door 47%• Rear Door• Window• Wall• Ceiling
21%20%
6%5%
• Fire Escape• Basement
RxPATROL® Rev 07-02-08
>1%>1%
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Alarm & Video - Burglary
• Had Alarm 67%• Had Alarm• No Alarm• Had Video• No Video
67%33%18%82%
RxPATROL® Rev 7-02-08
Suspect Count - Burglary
• 1 Suspect(s) 66%• 2 Suspect(s)• 3 Suspect(s)• 4 Suspect(s)
25%8%
>1%
RxPATROL® Rev 07-02-08
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Safe/No Safe - Burglary
• Had Safe 16%• No Safe 84%
RxPATROL® Rev 7-02-08
Day of Week - Robbery
• Monday 20%• Tuesday• Wednesday• Thursday• Friday
15%15%15%14%
• Saturday• Sunday
RxPATROL® Rev 07-02-08
11%9%
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Time of the Day - Robbery
• 12:00 am – 03:59 am 8%• 04:00 am – 07:59 am • 08:00 am – 11:59 am • 12:00 pm – 03:59 pm • 04:00 pm – 07:59 pm
6%21%23%24%
• 08:00 pm – 11:59 pm
RxPATROL® Rev 07-02-08
18%
Entry Type - Robbery
• Front Door 88%• Rear Door• Window• Basement• Fire Escape
10%>2%
0%0%
• Wall• Ceiling
RxPATROL® Rev 07-02-08
0%0%
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Exit Type - Robbery
• Front Door 78%• Rear Door• Fire Escape• Window• Basement
17%4%2%0%
• Wall• Ceiling
RxPATROL® Rev 07-02-08
0%0%
Suspect Race - Robbery
• White 88%
• Black
• Hispanic
8%
4%
• Others
RxPATROL® Rev 07-02-08
1%
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Suspect Count - Robbery
• 1 Suspect(s) 83%• 2 Suspect(s)• 3 Suspect(s)• 4 Suspect(s)
15%2%
>1%
RxPATROL® Rev 07-02-08
Suspect Gender - Robbery
• Male 93%
• Female 7%
RxPATROL® Rev 07-02-08
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Suspect Age - Robbery
• Teen 6%• 20s• 30s• 40s• 50s
59%19%13%
4%• 60s
RxPATROL® Rev 07-02-08
>1%
Weapon vs. No Weapon
• Armed Weapon Displayed 54%
• Armed Weapon Not Displayed
• Not Armed/Unknown
22%
24%
RxPATROL® Rev 07-02-08
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Weapon Type - Robbery
• Handgun 51%• Knife• Rifle• Shotgun• Others
11%>1%
2%27%
RxPATROL® Rev 07-02-08
Characteristics – Robbery - Summary
• A White (88%), male (93%), in their 20-30’s (78%) acting alone (83%), armed (76%) will enter the front door (88%) and leave the front door (78%).
RxPATROL® Rev 07-02-08
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“Five suspects have been arrested surrounding a pharmacy robbery in Durham, NC, after the
individuals were brought to the attention of local
(Continued…)
law enforcement through RxPATROL.”
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Robbery – Top Ten States
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Sample Suspect Profile for Florida
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Pharmacy Robbery Task Force Intel Analyst Work Product
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Narrative
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Attachment List
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Kidnapper Entering Store
RxPATROL - Results
Source – RxPATROL®
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Kidnapper taking pharmacist hostage
RxPATROL - Results
Source – RxPATROL®
Police Name Kidnap Suspect
Hilliard Police are charging Joshua
Police Name Kidnap Suspect
Hilliard Police are charging Joshua Leach with aggravated robbery and
kidnapping.
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IN CUSTODY!!!
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“Officials believe Westminster man is person seen in surveillance video taking painkillers from drugstore.”
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“A man suspected of burglarizing a local pharmacy in the Lake Forest area has been arrested as a result of a public alert and reward issued by p y
RxPATROL/Crime Stoppers.”
“LEBANON – Police hope a $10,000 reward and new information from a robbery in Texas will lead to the
arrest of the two men suspected in the July 14 armed bb f B ’ F il Ph E t M irobbery of Bryan’s Family Pharmacy on East Main
Street in Lebanon.”
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CCTV
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CCTV
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CCTV
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Times Square
Matthew Triplet’s Home
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“Matthew Harrison Triplet, 28, and Roy Jacob Blair, 25, were arrested on fugitive warrants from Texas
during raids on two residences Thursday.”
“Lenior, NC – Two men charged with armed robberies in Texas and Ohio were held in Caldwell County,
authorities said.”
Triplet Blair
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“We began to lose hope these individuals would be apprehended four or five weeks after the robbery,”
“The ability to use RxPATROL as a resource to review photos and suspect information proved to be vital in helping us identity these suspects,” said Sgt. Sharon
“RxPATROL allowed several agencies to compare surveillance videos and conclude that we were dealing
with the same suspects,” said Commander John Burke of the Warren County Drug Task Force pp y,
said Bryan Hutcheson owner and pharmacist of Bryan’s Family Pharmacy.
Carey of the Mount Pleasant (TX) Police Department.
“Pharmacy robbery suspects returned to Mt. Pleasant”
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“The US Drug Enforcement Administration is searching for a truckload of more than 16 million
Vicodin pills stolen from a Troy truck stop ”“The painkillers, worth an estimated $80 million on th bl k k t b i t t d f dVicodin pills stolen from a Troy truck stop. the black market, were being transported from drug maker Watson Pharmaceuticals Inc. in California to
the Chicago area”
Troy, Ill. – July 2nd 2007 - RXTIPS/Crime Stoppers is offering a cash reward of up to $5,000 for information leading to the arrest of the suspect(s) responsible for a cargo theft containing over $5 million of prescription ca go t e t co ta g ove $5 o o p esc pt o
medications.”
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“(KMOV) – A stolen truck carrying tens of millions of dollars worth of prescriptions drugs was found in
Illinois thanks to a tip from a News 4 viewer ”Illinois, thanks to a tip from a News 4 viewer.
“A local resident will receive $5,000.00 from Crime Stoppers and RxPATROL for his help in the recovery f t l t il t i i b t $5 illi th fof a stolen trailer containing about $5 million worth of
pain killers.”
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“”There’s no telling how long the truck would have sat there if it was not for Crimestoppers (sp) getting thisthere if it was not for Crimestoppers (sp) getting this
out to the citizens where they could give us a call, alert them to look for it, so they could recover it.”
Capt. Robert Rizzard, Troy Police Department
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Protect Your Pharmacy NOW
Spotlight on Solutions to Pharmacy CrimeSteve Morton
Neenah, Wisconsin
Robbery Prevention
• Policy & Procedures• Training• Facilities
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Morton Policy
• Comply with the perpetrator’s request and avoid direct eye contact.
• Do not attempt to disarm, engage or pursue the perpetrator.
• Contact the police immediately after the perpetrator has left the premisesperpetrator has left the premises.
E-Mail Alert
All Morton Team Members:
If you are not aware, Kimberly Pharmacy was robbed by gunpoint last Friday around 5:45 PM. The police have a strong lead, but, no arrest has yet been made. Morton p g , , y
Pharmacy last experienced a robbery in 1987. The following points are critical to remember in the unlikely event of a robbery:
Comply with the perpetrators requests (drugs and cash can be replaced; you can’t).
Avoid direct eye contact with the perpetrator (eye contact can be viewed as a sign of aggression).
Do not attempt to disarm, engage or pursue the perpetrator (this is an unacceptable risk).
Contact the police immediately after the perpetrator has left the premises (I emphasize “left the premises”).
In addition, attempt to remember as many details as possible e.g. personal appearance, behaviors, vehicle, direction or travel, etc. We are working to acquire a training
program on robbery and will make it available to all team-members once received.
Steve
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Training
• Awareness training• Situational training• Pharmacy Security-Robbery Video
– Annual Employee Meeting
Training
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Training
• Self Defense – When to act (60 seconds)
Training
• Mock Robbery
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Facilities
• Alarm Systems• Cameras• Access Control• Signage
PREVENTIONPREVENTION
Alarm Systems
• Alarm Systems– Panic buttons
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Camera Systems
Access Control
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Signage
This Pharmacy Protected by
Recorded Surveillance
Survive!
