Drs. R. Moret

The accreditation of the largest infrastructural project in Netherlands, the MV2 project, with the PRINCE2 Maturity

Model

Drs. R. Moret

Copyright Expecto 2005 2

Content• Introduction

• Background of the MV2 project

• Implementing the PRINCE2 methodology Unfreeze-Change-Freeze

• The PRINCE2 accreditation

• The assessment process

• The results

• Feedback and evaluation


Port of Rotterdam, 2005

Harbour area: 10,500 ha Direct employment: 60,000Rented: 4,500 ha Total employment: 315,000Shipments 300 mln tonnes Share GNP: 1.5%


Port of Rotterdam N.V.

CEO

CCO CFO COO HarbourMaster

Project-directorMV2

StafdirectorHRM

InternalAccountants

Service

Corporate Affairs

(AJBZ, CS, CC)

= Directors Board of the Harbourcompany


Project Mainport development Rotterdam

750 ha Nature and

Recreation area

Social and

Infrastructure projects

CompensationLand reclamation

Beach BrouwersdamMarine reserve

Dunes Delfland

Maasvlakte 2


The Project Maasvlakte 2

With Maasvlakte 2,

Rotterdam is creating a new, advanced top location at the heart of the European market. The new port and industrial area will comprise 1000 hectares net of industrial sites


PMV2: organisation and advisory structure

Projectdirectie

Omgeving & CommunicatieProjectbureau

ConditiesExploitatie & Inrichting Realisatie

Tenderboard i.o.

Adviesgroep duurzame

ontwikkeling

Gebruikers -klankbord

AvA

RvC

CEO

CCO, CFO, COO

Projectboard

Projectmanagement

Stakeholders & CommunicationProject office

Environmental affairsBusiness Development Port development & Construction

Tenderboard i.o.Tender Board

Adviesgroep duurzame

ontwikkeling

SustainableDevelopment

Advisory Group

Gebruikers -klankbord

User group

advisory body

AvA

RvC

CEO

CCO, CFO, COO

Project Board

Audit/ Advisory Committee


Maasvlakte 2

• Characteristics:The entrance to Maasvlakte 2 by the Yangtze harbour of 600 meters wide

• Industrial site 1000 ha– Containers: 600 ha– Distribution: 170 ha– Chemical: 210 ha– Else: 20 ha

• Project cost: 2,9 milliard euro


Maasvlakte 2


The MV2 project and the environment

• The MV2 project is one of the largest infrastructural projects in the Netherlands

• In the Netherlands a lot of discussion about large infrastructural projects

• The public opinion about large infrastructural projects is negative because of the increasing costs

• The government is watching large infrastructural projects very closely

• The project has the ambition to set a ‘best practice’ for large infrastructural projects


Reasons for the MV2 project for using PRINCE2• The project is primarily Business Case driven

• The duration of the project is approximately 10 years, there wasa need for product based planning

• A need for an standard method that is widely accepted in projects

• For the project organisation it was important to have an independent review about directing and controlling the project


Unfreeze-Change-Freeze approach• There was a short time frame for introducing PRINCE2 based

working in the project organisation

• There was the need for a project plan (PID) at the end of September 2004

• No time for large trainings programme's and a long implementation stage; the work was already started

• To introduce PRINCE2 in the organisation the Lewin (1951) approach was used

• Main focus: start with PRINCE2 and coaching on the job


Unfreeze – Change – Freeze method(Lewin 1951)


Approach during the Change Period

• Initiating a Project as a learning stage for the implementation

• Short introduction in the methodology with Quick Reference Card and presentations for the project team

• ‘Learning on the job’, direct coaching during work

• Acceptance of PRINCE2 project based working measured with the projectivity check

• Working to a Project Initiation Document with organisation


Tailoring PRINCE2 for the MV2 Organisation• The use of PRINCE2 is tailored for the MV2 project, the use of

the Project Board, the MP process

• The PRINCE2 reports where tailored for the MV2 project

• The most important process is the Business Case developmentProject

Mandate/Project Proposal

Project Brief /

Feasibiltiy StudyPID

Post-ProjectReview Plan

Project Issues End Stage

Report

BusinessCase

Reasons for the Project Outline Business Case Enhanced and approvedBusiness Case

Expected benefits Reviewed Business Case Updated Business Case


Aims and objectives of the Accreditation• How PRINCE2 is used in the MV2 project and what is the

maturity level of the project management organisation?

• An independent accreditation of the PRINCE2 maturity level on the Project:

–verified by the APM-Group –based on the OGC’s Project Management Maturity Model as the Standard

• Confirming PRINCE2 is correctly used and that its implementation has been successful?

• Recommendations for further developing the use of PRINCE2 on the Project and increasing the maturity level of the organisation?


Method used - The PRINCE2 Maturity Model• Purpose of the PRINCE2 Maturity Model

–To enable organisations to gauge, by assessment, their maturity in the use of PRINCE2–Provides a focus for improvement–Provides verified evidence of maturity

• How the model is used–Determined by PRINCE2 Registered Consultants–Verified independently by the APM Group–Will be offered for Accreditation by UKAS


PRINCE2 Maturity model

• Maturity is measured on 16 ‘Key process Area’s

• Four levels– 0 No identified use of PRINCE2– 1 Initial use of PRINCE2– 2 PRINCE2 is used correctly in individual projects in basic

level– 3 PRINCE2 is tailored for the organisation and developed

over al the projects in the organisation


PRINCE2 Maturity Model Key Process Area’s• Describes a part of the PRINCE2 method with the minimal

scores per level

• Key process Area’s (16)Project Definition ControlsDirecting a Project Management of RiskInitiating a Project Training in PRINCE2Controlling a Stage/Managing Stage Boundaries Business CaseChange and Configuration Mngt OrganisationClosing a Project Organisational FocusPlans and Planning Tailoring PRINCE2Quality and Quality assurance Integrated Management


Assessment process

What is the starting situation and what are omissions?

Interviews, documentation research and review of the daily practice

Analysing, Maturity Level research, follow on recommendations

Report with recommendations Letter of Accreditation


Pre Assementscore MV2

Onderdeel Status Datum status

Directing a Project 27-10-04

Initiating a Project 27-10-04

Controlling a Stage 27-10-04

Closing a Project 27-10-04

Business Case 27-10-04

Organisation 27-10-04

Onderdeel Status Datum status

Plans / Planning 27-10-04

Management of Risk 27-10-04

Controls 27-10-04

Quality 27-10-04

Configuration Management and Change Control

27-10-04

Quality Assurance 27-10-04

Project Definition 27-10-04

Status Kleurcode

Volledig ingericht

Ingericht maar nog verbeterpunten

Nog in ontwikkeling

Nog niet voldoende aanwezig


Timeline accreditation


Audit group

The following people were audited by the interview questionnaire

Dhr. H. Smits in the role of Business Executive MV2Dhr. R. Paul in the role of Project director MV2Dhr. E. Kemperman in the role of van Head of Project office MV2Dhr. R. van der Plas in the role of Project manager RealisationDhr. T. Vellinga in the role of Project manager ConditionDhr. F. Maasson in the role of Project manager Exploitation Dhr. A. Doe in the role of Project manager Enviroment

and Communication Dhr. T. Stam in the role of Risk ManagerAdd. Dhr. K. Krikke in the role of Senior Planner


Review group

The following persons were interviewed for control purposes

Dhr. A. Smit Configuration ManagerDhr. G. Piazza Finance and ControlMw. N. Koolwijk-Claassen Finance and ControlDhr. K. Krikke PlanningDhr. T. Stam Risk ManagerMw. C. Versteegh Direction Secretary


The following documentation was formally reviewed (1)Project Management products- Project Initiation Document Customer Approved Version- Team plans Project Approved Version- Plan for the Project office Project Approved Version- Business Case Customer Approved Version- Letter introducing the Project board


The following documentation is formally reviewed (2)Planning products- Master planning Customer Approved Version- Product Break down structures Customer Approved Version

- Product Flow Diagram Customer Approved Version- Product Description Project Approved Version


The following documentation is formally reviewed (3)Procedures- Procedure Issue Management Project Approved Version- Procedure Quality Review Project Approved Version- Procedure Change Management Project Approved Version- Procedure Configuration Management Project Approved Version

Other plans- Quality Plan Project Approved Version- Risk Management Plan Project Approved Version- Finance and control Process Project Approved Version


Assess interviews and documentation review

Interviewlist

Documentationreview

Level 3

Minimal Score values

Level 2 Minimal Scorevalues

Level 1Minimal Score

values

Level 3

Miniimal Score value

Scored valuesLevel 2

on Key Process Area X

Individual scores

Scores from the documentation review

Scoreper Key process

Area(16)

16 Key Process Areas

Scores

Maturity Level XXAll scored on 16 Key process Areas

LowestScoreSet thelevel

Lowest individualscore setsThe level

RccomendationsFor groowwth


Findings from the accreditation (1)

Organisational Questions

0

10

20

30

40

50

60

70

80

90

100

Project D

efinition

Initiating aP

roject

Closing aP

roject

Organisation

TailoringP

RIN

CE

2

IntegratedM

anagement

Key proces

Sco

re

Highest scoreLowest ScoreMaturity level 2Maturity level 3

Note: the scores are not the real scores


Findings from the accreditation (2)

Project Questions

0

10

20

30

40

50

60

70

80

90

100

Project D

efinition

Initiating aP

roject

Closing aP

roject

Organisation

Controls

Plans and

Planning

TailoringP

RIN

CE

2

IntegratedM

anagement

Key process

Sco

re

Highest ScoreLowest ScoreMaturity level 2Maturity level 3

Note: the scores are not the real scores


Recommended Maturity Level

The Project Maasvlakte 2is at

PRINCE2 Maturity Level 2

But note:• The recommendation is based on the current situation of the project• To hold or develop the present Maturity level will require constant focus

on the use of PRINCE2. The whole project team must have a proper knowledge and understanding of PRINCE2

• There needs to be a full commitment that PRINCE2 will be used effectively in the execution phase of the project


Summary

The MV2 project has a good level 2 maturity

• A major development in the last three months

• For maintaining the level the recommendations must be followed on

• The project organisation has set up effectively and the use of PRINCE2 is tailored for the project organisation


Letter of Accreditation


Conclusion

• The use of PRINCE2 gives structure to the processes in the MV2 project

• The accreditation gives confidence to the stakeholders and then public opinion that the project is effectively setup and controlled during initiation

• The accreditation was important to show to the government that the project is controlled during the initiation stage

• The accreditation helped the project organisation to focus on using PRINCE2 effectively in the project

Evaluation

Thank you for your attention

Documents

Drs. R. Moret