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Drives Automotive Performance

Drives Automotive Performance - Criteo · Drives Automotive Performance. Automotive Overview ... 10 Criteo Tips & Recommendations 11 Capture iOS users ... the user is engaged, lost

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Page 1: Drives Automotive Performance - Criteo · Drives Automotive Performance. Automotive Overview ... 10 Criteo Tips & Recommendations 11 Capture iOS users ... the user is engaged, lost

Drives Automotive Performance

Page 2: Drives Automotive Performance - Criteo · Drives Automotive Performance. Automotive Overview ... 10 Criteo Tips & Recommendations 11 Capture iOS users ... the user is engaged, lost

Automotive Overview

Criteo is pleased to release our first research study

dedicated to the Italian online automotive industry. The

study examines the key trends to provide marketers with

insights into the consumer path to purchase.

This report covers factors influencing how users search

for new cars online, when Italians are most likely to buy,

and easy-to-implement practices to maximize revenue

from automotive marketing campaigns.

Page 3: Drives Automotive Performance - Criteo · Drives Automotive Performance. Automotive Overview ... 10 Criteo Tips & Recommendations 11 Capture iOS users ... the user is engaged, lost

3 | Copyright © 2016 Criteo

Would you be willing to purchase a car digitally?

Source: Accenture, «Automotive Survey: What Digital Drivers want» conduced by Coleman Parkers Research, April, 16, 2015

Page 4: Drives Automotive Performance - Criteo · Drives Automotive Performance. Automotive Overview ... 10 Criteo Tips & Recommendations 11 Capture iOS users ... the user is engaged, lost

4 | Copyright © 2016 Criteo

What factors and information sources influence your car purchase?

Source: Accenture, «Automotive Survey: What Digital Drivers want» conduced by Coleman Parkers Research, April, 16, 2015

According to buyers

Page 5: Drives Automotive Performance - Criteo · Drives Automotive Performance. Automotive Overview ... 10 Criteo Tips & Recommendations 11 Capture iOS users ... the user is engaged, lost

5 | Copyright © 2016 Criteo

How do you research a new car purchase?

Source: Accenture, «Automotive Survey: What Digital Drivers want» conduced by Coleman Parkers Research, April, 16, 2015

Page 6: Drives Automotive Performance - Criteo · Drives Automotive Performance. Automotive Overview ... 10 Criteo Tips & Recommendations 11 Capture iOS users ... the user is engaged, lost

6 | Copyright © 2016 Criteo

Media ad spending share in Italy, by industry

Source: Nielsen as cited in press release, July 31 2015

% of Total

FOOD 15.5%

AUTO 11.5%

PHARMA/HEALTH 6.3%

DISTRIBUTION 6.1%

TELECOMMUNICATIONS 6.1%

FINANCE/INSURANCE 5.9%

TOILETRIES 5.5%

PERSONAL CARE 5.9%

BEVARGE/SPIRITS 5.1%

MEDIA/PUBLISHING 5.0%

CLOTHING 4.7%

HOUSEHOLD CARE 3.9%

HOME 3.7%

TOURISM/TRAVEL 3.0%

LEISURE 2.4%

Page 7: Drives Automotive Performance - Criteo · Drives Automotive Performance. Automotive Overview ... 10 Criteo Tips & Recommendations 11 Capture iOS users ... the user is engaged, lost

Criteo Insights

Page 8: Drives Automotive Performance - Criteo · Drives Automotive Performance. Automotive Overview ... 10 Criteo Tips & Recommendations 11 Capture iOS users ... the user is engaged, lost

8 | Copyright © 2016 Criteo

Desktop during the day, mobile in the evening

*Averages normalized to 100 - Criteo internal Italian data, 2015 and 2016 (up to end of may)

Hourly website hits by device type

Page 9: Drives Automotive Performance - Criteo · Drives Automotive Performance. Automotive Overview ... 10 Criteo Tips & Recommendations 11 Capture iOS users ... the user is engaged, lost

9 | Copyright © 2016 Criteo

On Monday, people check websites, but they convert during the rest of the workweek

*Averages normalized to 100 - Criteo internal Italian data, 2015 and 2016 (up to end of may)

Page 10: Drives Automotive Performance - Criteo · Drives Automotive Performance. Automotive Overview ... 10 Criteo Tips & Recommendations 11 Capture iOS users ... the user is engaged, lost

10 | Copyright © 2016 Criteo

In the first half of the month: fewer visitors but more engaged

*Averages normalized to 100 - Criteo internal Italian data, 2015 and 2016 (up to end of may)

Page 11: Drives Automotive Performance - Criteo · Drives Automotive Performance. Automotive Overview ... 10 Criteo Tips & Recommendations 11 Capture iOS users ... the user is engaged, lost

11 | Copyright © 2016 Criteo

Mobile traffic is on the rise

Criteo internal Italian data, 2015 and 2016 (up to end of may)

On-site events

Page 12: Drives Automotive Performance - Criteo · Drives Automotive Performance. Automotive Overview ... 10 Criteo Tips & Recommendations 11 Capture iOS users ... the user is engaged, lost

12 | Copyright © 2016 Criteo

Half of all spending is now mobile

Criteo internal Italian data, 2015 and 2016 (up to end of may)

Spending by device

Page 13: Drives Automotive Performance - Criteo · Drives Automotive Performance. Automotive Overview ... 10 Criteo Tips & Recommendations 11 Capture iOS users ... the user is engaged, lost

13 | Copyright © 2016 Criteo

Back to school season brings a lot of page views

*Yearly average normalized to 100 - Criteo internal Italian data, 2015 and 2016 (up to end of may)

Website traffic

Page 14: Drives Automotive Performance - Criteo · Drives Automotive Performance. Automotive Overview ... 10 Criteo Tips & Recommendations 11 Capture iOS users ... the user is engaged, lost

14 | Copyright © 2016 Criteo

Summer is low season for leads

Leads

*Averages normalized to 100 - Criteo internal Italian data, 2015 and 2016 (up to end of may)

Page 15: Drives Automotive Performance - Criteo · Drives Automotive Performance. Automotive Overview ... 10 Criteo Tips & Recommendations 11 Capture iOS users ... the user is engaged, lost

15 | Copyright © 2016 Criteo

Conversion rates highest in March and April

*Yearly average normalized to 100 - Criteo internal Italian data, 2015 and 2016 (up to end of may)

Conversion Rate

Page 16: Drives Automotive Performance - Criteo · Drives Automotive Performance. Automotive Overview ... 10 Criteo Tips & Recommendations 11 Capture iOS users ... the user is engaged, lost

16 | Copyright © 2016 Criteo

Banners clicks soon after a website visit bring more leads

Conversion rate by recency

*Averages normalized to 100 - Criteo internal Italian data, 2015 and 2016 (up to end of may)

Page 17: Drives Automotive Performance - Criteo · Drives Automotive Performance. Automotive Overview ... 10 Criteo Tips & Recommendations 11 Capture iOS users ... the user is engaged, lost

17 | Copyright © 2016 Criteo

Pressure on the right users leads to conversions

Conversion rate by display frequency

*Averages normalized to 100 - Criteo internal Italian data, 2015 and 2016 (up to end of may)

Page 18: Drives Automotive Performance - Criteo · Drives Automotive Performance. Automotive Overview ... 10 Criteo Tips & Recommendations 11 Capture iOS users ... the user is engaged, lost

18 | Copyright © 2016 Criteo

of users visited at least one other manufacturer

before* requesting an online price quote or test drive

17%

2 MANIFACTURERS 3 MANIFACTURERS 4 MANIFACTURERS

12.5% 3.3% 0.9%

*During the 30 previous days

Page 19: Drives Automotive Performance - Criteo · Drives Automotive Performance. Automotive Overview ... 10 Criteo Tips & Recommendations 11 Capture iOS users ... the user is engaged, lost

19 | Copyright © 2016 Criteo

of users visited at least one other manufacturer

before* visiting your website

23%

2 MANIFACTURERS 3 MANIFACTURERS 4 MANIFACTURERS

16.2% 5.1% 1.6%

*During the 30 previous days

Page 20: Drives Automotive Performance - Criteo · Drives Automotive Performance. Automotive Overview ... 10 Criteo Tips & Recommendations 11 Capture iOS users ... the user is engaged, lost

20 | Copyright © 2016 Criteo

Automotive browsers later convert on high tech and show interest in financial services

But only high tech browsers are more likely

to convert on auto than the average user.

2.67xHIGH TECH

1.80xFINANCIAL SERVICES

1.31xCLASSIFIED ADS

1.18xRETAIL

0.97xTRAVEL

Conversion rate of users who browsed automotive vs. average

*Averages normalized to 100 - Criteo internal data, 2015 and 2016 (up to end of may)

Page 21: Drives Automotive Performance - Criteo · Drives Automotive Performance. Automotive Overview ... 10 Criteo Tips & Recommendations 11 Capture iOS users ... the user is engaged, lost

21 | Copyright © 2016 Criteo

Dynamic Banners Dominate

*Metrics of Static Banners normalized to 100. Criteo Internal Italian data, 2015 and 2016 (up to end of May)

STATIC

DYNAMIC

0

50

100

150

200

250

300

350

400

450

500

CTR CR CPL

Page 22: Drives Automotive Performance - Criteo · Drives Automotive Performance. Automotive Overview ... 10 Criteo Tips & Recommendations 11 Capture iOS users ... the user is engaged, lost

Criteo Tips & Recommendations

Page 23: Drives Automotive Performance - Criteo · Drives Automotive Performance. Automotive Overview ... 10 Criteo Tips & Recommendations 11 Capture iOS users ... the user is engaged, lost

23 | Copyright © 2016 Criteo

Avoid stop&go

For best results, campaigns should be always on1

Criteo Tips & Recommendations

Integrate trackers in all pages for all models 2

Use dynamic banners to cut the costs and boost volume and performance

CR is up to 5X higher

3

Page 24: Drives Automotive Performance - Criteo · Drives Automotive Performance. Automotive Overview ... 10 Criteo Tips & Recommendations 11 Capture iOS users ... the user is engaged, lost

24 | Copyright © 2016 Criteo

Activate Facebook and native formats

Maximize reach and performance4

Criteo Tips & Recommendations

Merge Campaigns: One Campaign = One CPC

You will see higher volume and better performance if you let the Criteo Engine automatically choose the right bid for each user based on the level of activity

5

Tag all websites to make the most of all your traffic 6

Page 25: Drives Automotive Performance - Criteo · Drives Automotive Performance. Automotive Overview ... 10 Criteo Tips & Recommendations 11 Capture iOS users ... the user is engaged, lost

25 | Copyright © 2016 Criteo

Think users, not cookiesUse cross device technology to match users across all devices

7

Criteo Tips & Recommendations

Target the full funnelTransform visitors who have already converted into loyal customers

by engaging them in all steps of the funnel

8

Re-engage lapsed users Mid funnel campaigns engage users who have visited your website but

have not come back for the last N days

9

Page 26: Drives Automotive Performance - Criteo · Drives Automotive Performance. Automotive Overview ... 10 Criteo Tips & Recommendations 11 Capture iOS users ... the user is engaged, lost

26 | Copyright © 2016 Criteo

10

Criteo Tips & Recommendations

11

Capture iOS usersEBS technology lets you target this high-value audience

12

Maximise your reach with webcoverWebcover = Branding-like campaigns that allow you to maximize reach on Criteo’s cookie pool in a short period of time. You can also differentiate your marketing message whether the user is engaged, lost or new

Boost your traffic

Capture new, valuable users with an affinity campaign

Affinity campaigns allow you to engage new users that are similar in behaviour to your users

Page 27: Drives Automotive Performance - Criteo · Drives Automotive Performance. Automotive Overview ... 10 Criteo Tips & Recommendations 11 Capture iOS users ... the user is engaged, lost

Thank you!

For more information contact

[email protected]