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DRIVER SCREENING:A BREAKDOWN OF TWO NEWSOURCES OF LIABILITY
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Scott Anderson – VP Safety, Anderson Trucking Service, Inc.
Lana Batts – Co-President, Driver iQ
David Robinson – Partner, Scopelitis, Garvin, Light, Hanson & Feary
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Speakers
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To hire quality drivers
To follow regulatory requirements
Quality Background Check Process
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No direct supervision
Cargo theft liability
Violent crimes liability
Negligent hiring claims
Protect customers
Customer requirements
Criminal Background Checks
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One of four US adults have been arrested or convicted
6.5% have a felony record
One in 15 have gone to prison
700,000 individuals are released from prison and millions are cycled through local jails each year
Labor Pool Has Changed
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Hard to hire drivers
Often not face-to-face
Quick turnaround needed
Background Check Complication
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EEOC 2012 Enforcement Guidelines
Consideration for arrests and conviction records for hiring
Bottom Line – More difficult to eliminate criminals in hiring process
Criminal Checks Complication Has Increased
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Class Action Cases
Recent class action lawsuit against Consumer Reporting Agency for $28 million with 700,000 plaintiffs on regarding stale criminal records Most plaintiffs were truck drivers
Recent class action against Kmart for $3 million with 65,000 plaintiffs failure to provide most recent FCRA forms
Administration Fines EEOC collected $354 million in fines in
administrative process
Agencies Making a Splash
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Recent EEOC Guidance Recent FTC Enforcement Recent Class Action Lawsuits Obama Administration Predilection
Rules have not changed, but enforcement has Looking for systemic violations Looking for high profile violations EEOC collected $354 million in fines in
administrative process
Why Review Current Practices?
Using criminal records to screen potential employees is seen as a civil rights issue
Discrimination based on criminal record is not in the original 1964 Civil Rights Act….
But since 1969, the EEOC has investigated cases where criminal records were used in a discriminatory way, based on race or national origin
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I. EEOC Enforcement Guidance on the Consideration of Arrest and
Conviction Records in Employment Decisions Under Title VII
Some employers are unwilling to consider recently incarcerated individuals.
Convicted felons tend to be employed at a much lower rate than non-criminals.
Current incarceration rates: 1 in 17 white men 1 in 6 Hispanic men 1 in 3 African-American men
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Can You Deny Employment to Convicted Felons?
Effective April 25, 2012 Represents the EEOC’s interpretation of the law Does not have the force or effect of regulations Intended to provide guidance as to how the
EEOC will interpret the law in its investigations and administrative proceedings
Office of Federal Contract Compliance applying EEOC guidelines to haulers of government traffic
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What is the Effect of the Enforcement Guidelines?
Recent class action lawsuit for $28 million with 700,000 plaintiffs on same issues Stale records of criminal violations used
to deny employment Lack of contemporaneous notice to the
applicant Involved mostly truck drivers
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Recent FTC Class Action Lawsuits
Job Description Applications Screening Post Screening
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The New Reality
Combination of Obama Administration, EEOC, FTC, and Class Action Law Suits Require Review of Hiring Processes
Criminals need not apply No criminal checks unless breaks in
employment Reasonable Suspicion Criminal Checks Full criminal checks
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Review of Current Carrier Practices
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Can you state it on the application? EEOC forbids the automatic rejection of the
person because he/she checked the box Only disqualifying the honest ex-offender
Can you ask on application? EEOC recommends not asking if a person has a
criminal record on the application Many states and cities have passed, or are
considering “ban the box” legislation Last year’s Congress proposed a federal ban
“No Criminals Allowed”
Criminals need not apply No criminal checks unless breaks in
employment Reasonable Suspicion Criminal Checks Full criminal checks
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Review of Current Carrier Practices
Federal Study 12 months ending 9/30/2009 (US DOJ BJS Federal Justice Statistics 2009)
86,975 offenders (convictions) 67,499 (or 77.6 %) sentenced to incarcerationo Of those, 51,639 (or 59.4%) had prior convictions
19,482 (or 22.4% ) were not incarceratedo 9,520 (or 48.9%) probation only (including 6,676
felons) o 2,747 (or 14.1% ) fine only (including 289 felons)o 7,215 (or 37.0%) suspended terms, jail time less
than 4 days, deportation, unknown disposition
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How Do You Know Someone Has Been Convicted?
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82.4%16.1%
35.3%
35.3%
25.0%
4.4%
Criminals need not apply No criminal checks unless breaks in
employment Reasonable Suspicion Criminal Checks Full criminal checks
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Review of Current Carrier Practices
Remember current incarceration rates: 1 in 17 white men 1 in 6 Hispanic men 1 in 3 African-American men
Since1969, the EEOC has investigated cases where criminal records were used in a discriminatory way, based on race or national origin
Must be consistent in practice with strict guidelines for recruiters – not just a feeling
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Reasonable Suspicion
Criminals need not apply No criminal checks unless breaks in
employment Reasonable Suspicion Criminal Checks Full criminal checks
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Review of Current Carrier Practices
Product of the internet ageClaim to have national scopeQuick and cheapNeither accurate nor completeUsually contain disclaimer that they
should not be used for hiring purposes
Not compliant with FCRANot recommended by EEOC
Beware of Social Media in light of Title VII
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Internet Sites
None is national No federal information on 94 district courts No information on 10 states Scattered information on the remaining 3,100
counties and 30,000 incorporated towns and cities
Not considered current Updated at different times
EEOC now questioning whether stand alone database searches are in compliance with these deficiencies
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Database Only Searches
Databases of criminal records that are not official government repositories must only be used as “pointers”;
Verify records found official government repositories to ensure accurate, complete and up to date information;
Consider requiring a minimum of 2 unique identifiers (such as name and date-of-birth or name and social security number) match the candidate
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Database Plus Verification
Audit your criminal background screening process
1. Application Do not ask about arrests If you ask about convictions, consider
adding the following language: “A positive answer to this question does not necessarily eliminate you from further consideration”
State laws
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STEPS TO TAKE NOW
2. Make your screening process targetedEliminate any reference to a blanket
exclusionAvoid permanent exclusionsBe able to show some nexus between
the job and the convictionConsider:
Job title Essential functions Circumstances under which job is performed Nature and gravity of crimes Relevance of crime to the position
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STEPS TO TAKE NOW, cont.
3. Allow for an individual assessmentNoticeOpportunity to explain or clarifyConsideration of additional information
Facts surrounding offense or conduct;Number of offenses for which individual convicted;Age at time of conviction or release from prison;Evidence individual performed same type of work, post
conviction, with no known incidents of criminal conduct;Length and consistency of employment history before
and after offense or conduct;Rehabilitation efforts; andEmployment references.
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STEPS TO TAKE NOW, cont.
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Two areas of concern for motor carriers:
1. The Disclosure and Authorization Form
2. The Adverse Action Protocol
II. New Attacks Under the Fair Credit Reporting Act
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Clear and conspicuous disclosure In writing In a document that consists solely of the
disclosure Prior to the report be procured Applicant authorizes in writing
* Motor Carrier Exception
1. Disclosure And Authorization Form
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IF: The applicant seeks a position as a
driver, driver’s helper, loader, or mechanic; and
The only communication with the applicant has been by mail, telephone, computer, or similar means – a “Remote Applicant”
Motor Carrier Exception
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THEN: The carrier can provide oral, written, or
electronic notice to the Remote Applicant that a background check will be obtained and a summary of the applicant’s rights under the FCRA; and
The Remote Applicant can provide oral, written, or electronic consent
Motor Carrier Exception, cont.
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Based in whole or in part on report Prior to taking adverse action Must provide (1) copy of report, and (2)
description of applicant’s FCRA rights Wait a “reasonable” period of time Send final adverse action notice
* Motor Carrier Exception
2. Adverse Action Protocol
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IF: The applicant seeks a position as a
driver, loader, or mechanic; and
The only communication with the applicant has been by mail, telephone, computer, or similar means – a “Remote Applicant”
Motor Carrier Exception
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THEN: Motor carrier can send one notice to the
Remote Applicant (within 3 business days) stating the following: Adverse action taken Contact information for Consumer Reporting
Agency Consumer reporting agency did not make the
decision Remote Applicant can obtain a copy of the
report
Motor Carrier Exception, cont.
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Hall v. Vitran Express, Inc., Case No. 1:09-cv-00800 (N.D. Ohio) class action settled for $2.6 million on August 21, 2011
Hunter, et al. v. First Transit, Inc., Case No. 09-cv-6178 (N.D. Ill.)
class action settled for $5.9 million in March, 2011
Cases Of Concern
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Kelvin Daniel, et al. v. Swift Transportation Corp., Case No. 2:11-cv-01548- (D.C. Arizona 2011)
Class action
Pitt v. K-Mart Corp., Case No. 3:11-cv-00697 (E.D. Virginia)class actionsettled for $3 million on January 28, 201360,000 class members
Cases of Concern, Cont.
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Audit your practices in this area
1. Is your authorization form valid? Stand-alone document Full disclosure that report will be used for
employment purposes Clear authorization Continuing authorization Signed by the applicant Does the Motor Carrier Exception apply?
Steps To Take Now
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2. Are you complying with the adverse action requirements? Train your personnel Use a pre-adverse action letter Implement a waiting period Use a final adverse action letter Does the Motor Carrier Exception apply? Use the updated Summary of Rights under
the FCRA form (1/1/13)
Steps to Take Now, cont.
1. The game has changed -- Review all policies and procedures carefully
2. Review all employment applications3. Identify essential job requirements4. Identify qualifying convictions5. Verify criminal convictions from databases6. Use a valid FCRA Disclosure and Authorization
Form7. Allow for EEOC’s individual assessments8. Allow for FCRA’s post adverse action notices9. Maintain records
Review of Discussion