Drive Innovation at the Speed of Business

Director Cloud Channel Strategy

CA Technologies, Asia Pacific & Japan

Peter Sharples

Strategies for driving business innovation

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DRIVE INNOVATION

FREE UP RESOURCES

REDUCE RISK

traditional approach to delivering innovation

Unclear outcomes

Development takes too long

Expensive & time-consuming to scale

PLAN BUILD RUN

Strategies for success

Portfolio rationalization

Investment planning

Ideation / collaboration

Agile planning

Develop and test

Automated provisioning

Application portability

PLAN BUILD RUN

plan

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plan rationalise the application portfolio

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Portfolio Analysis

■ Register the application portfolio

■ Assess based on technical and business ‘fit’

■ Insight into alignment, cost and value

■ Identify candidates to move to Cloud, retire, upgrade

Implemented CA Clarity PPM to track 3,300 applications

Objective framework to assess application portfolio

Improved communication between IT & the Business

M&A activity led to vast application portfolio

Widespread duplication across portfolio

Complexity impacting IT’s ability to deliver

Existing application register out of date

■ €3.5 million cost savings through retirement of 150 applications

■ “€3.5 million is just the start of the potential cost savings... We expect this to increase to around 10 to 15 % of total application maintenance costs within the next few years – which could be up to €20 million.” - Nordea, 2011

Nordea rationalizes its application portfolio

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Nordea is one of the largest financial services companies operating in the Nordic and Baltic regions of Europe, with 11 million customers, 30,000 employees and a network of 1,400 branches and call centres.

Solution Challenge Results

plan investment planning

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Portfolio Dashboard

Analyze investments from multiple perspectives

Track actual costs to planned costs

Keep investments aligned with the business

Shift investments to fund innovation

CA Clarity™ Project & Portfolio Management (PPM) is used by 3,700 employees to manage around 7,500 active projects

The solution is used for investment governance; project, resource and risk management; financial planning and benefits realisation

Improve the management of product development, IT and marketing initiatives

Enhance project governance and investment planning

Support a new Enterprise Program Management (EPM) framework

Accelerated IT: Improved project visibility as a

result of standardised reporting

Increased governance due to enhanced approvals process and centralised control

Transformed IT: Better investment planning

through greater transparency of expenditure against budgets

For Telstra, greater governance and enhanced investment planning

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Telstra is Australia’s leading telecommunications provider with 40,000 employees. It provides local, long distance and mobile telephone services, plus wireless, DSL and cable internet access.

Solution Challenge Results

plan collaborate with your customers

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Ideation

Collect external ideas

Discuss ideas with your customers

Capture priorities from the community

Collaboration

Instant updates

Post and follow by category or requirement

Direct to your smart phone

plan leverage existing capacity to accelerate execution

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Infrastructure

Harvest under-utilized capacity

Discover hot-spots in your data centre

Automate “capacity aware” provisioning

Application

Understand capacity Versus performance

Plan infrastructure lifecycles

Production “what-if” analysis

build

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build agile planning & development

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Requirements Planning

Define requirements in alignment with ideas

Transition to projects in one click

Visualize the roadmap as you plan

Agile, Traditional, or Hybrid Planning

Move to agile methodologies at your own pace

Follow agile practices in virtual form

Generate reports that the business understands

Service virtualization eliminates software constraints

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BUILD

SERVICE VIRTUALIZATION

Overcomes the constraints of complex distributed app dev

Simulates the behavior, data and performance characteristics of complex services and back-end systems

Automates and manages on-demand environments RMI Objects

Messaging Service

BI Tools

File System

ESB

Web Interface

Data Warehouse

Financials Mainframe

Web/WAP Interface

EJB

Virtual Service

Routing Service

SOAP

CRM App

Products

Collaboration App

Portal

Help Engine

BPMS

Legacy Infrastructure

Internal

External Cloud

Partners

Content Database

Business Rules

“shift-left” with service virtualization

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BUILD

System Test Integration

Without SV

With SV

Dev1

Dev2

Dev3

System Test

Integration

Performance

25-50% Reduction in SDLC Lower infrastructure costs

Dev 1

Dev 2

Dev 1

Dev 2

Dev 1

Dev 3

Dev 2

Dev 3

Uncertain delivery schedule – defects persist until Integration/UAT

Typical composite app today waits for whole assembly to begin

With CA LISA teams develop and test in parallel, earlier in the lifecycle

UAT

run

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run automated service delivery

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Pre-designed workflows for rapid deployment of automated, self-service delivery of

virtual and physical infrastructure and application services

Integrate and orchestrate across silos with underlying run book automation capabilities

Fast, bi-directional migration between physical and virtual systems

Deliver cloud services fast and

reliably

Provision requests for on-demand

computing resources in minutes

Build elasticity to accommodate

changing business needs

Understand and allocate cost of

services consumed by users

PROCESS ORCHESTRATION REQUEST MANAGEMENT

SYSTEM PROVISIONING AND

CONFIGURATION

CA Process Automation

IaaS use case: orchestrating business processes and workflows

Receive request

Process request Michelle, Matt’s manager, receives an

email request for approval

Load software

Provision infrastructure

Provision server

Email user

Close request

Matt gets an email that system

is available

Deploy software

…or Virtual

grid fabric

ITIL Request Task 1 – Email approver

Task 2 – Receive approval

Task 3 – Initiate provisioning

Close request

Michelle approves via

email

Matt, a product developer, requests a

computer system from self-service

catalog

Fujitsu releasing products faster, driving new revenue streams

Fujitsu is one of the world’s largest IT services providers

In Australia and New Zealand, the company serves 2000+ customers

Using CA Technologies cloud solutions to offer self-service provisioning

Providing real-time visibility into performance of cloud infrastructure with CA Technologies cloud solutions

Solution

Provide customers with additional choice around how to consume IT

Meet customer demand for cloud computing

Continue to develop the company’s cloud services portfolio

Challenge

Delivering additional revenue from new commercial cloud service

Minimized costs for the company & its customers

Maximized business agility for customers

Benefits

run application portability and assembly

1. Virtualize the entire application AND its infrastructure

2. Create, deploy and manage it all as a “single unit” we call a “Virtualized Business Service”

3. Quickly scale or migrate the entire application & infrastructure

Key Highlights

Radix Technologies harnesses the cloud for greater profitability with CA AppLogic

Radix Technologies provides cloud computing services including software-as-a-service and infrastructure-as-a-service. Its Chinese operation serves more than 80 customers via offices in Beijing, Shanghai and Jiangsu.

CA AppLogic removes cost and complexity enabling new business services to be provisioned for customers in minutes

The solution eliminates the need for specialist storage and networking resources

Solution

Meet customer demand for software-as-a-service solutions

Reduce the cost and complexity from managing cloud and virtual environments

Challenge

Accelerated IT:

Established new profitable business stream based on cloud computing

Improved market position

Transformed IT:

Enhanced customer agility and cost control

Results

business service innovation approach

PORTFOLIO MANAGEMENT

SERVICE VIRTUALIZATION

AGILE CLOUD DELIVERY

Better business outcomes

Shorter development cycles

Scale quickly and cost-effectively based on demand

PLAN BUILD RUN

Thank you!