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LOOKING FOR MORE INFORMATION? Visit GAO.GOV/GAO-16-20 This work has been released into the public domain. Our recommendations Congress should consider passing tax whistleblower retaliation protections. The IRS should better protect whistleblowers’ information. The IRS should provide better information to Congress and whistleblowers. The IRS should streamline its workflows and improve data capture. The IRS should strengthen award calculation procedures. Whistleblowers could be better protected. The IRS retained whistleblower information in taxpayer files against policy. The IRS has mailed sensitive information–including names of whistleblowers– to the wrong addresses. The IRS miscalculated award payments for 3 of the 17 claims we reviewed, delaying full payments to some whistleblowers. Unlike other whistleblowers, tax whistleblowers lack legal protections from employer retaliation. 00101 110001 00101 The IRS is facing a backlog of claims. More claims are coming in every year. In 2015, the backlog reached over 11,000 claims in 3 areas: Initial review Review of whistleblower contribution to examination Rejection and denial processing. Streamlining plans were put on hold and staffing has not kept pace with the workload. The IRS evaluates every claim it receives, but many claims do not pan out. Less than 5% of all claims closed between 2013 and August 5, 2015, have resulted in an award payment. < 5% Claims can be complicated, in some cases taking 7 or more years to complete. claims closed 2013 - 2015 *High-dollar claims are those that allege over $2 million in tax noncompliance. year 2 start year 1 year 3 year 4 year 5 year 6 year 7 IRS communications are limited. ? + The IRS has not leveraged its authority to enter into disclosure contracts with whistleblowers to obtain more information. Prohibitions on sharing taxpayer information keep whistleblowers in the dark—sometimes for years. Untimely reports and inconsistent data complicate congressional oversight. ? Whistleblowers provide a much-needed service. The IRS is still evaluating over 30,000 whistleblower claims. More than 12,000 of these are high-dollar claims. These claims could help further reduce the tax gap – the difference between taxes owed and taxes paid – and the federal deficit. But we found issues that, if resolved, could help the IRS maximize the benefit provided by whistleblowers. $1 billion came from 17 high-dollar* whistleblower claims. Whistleblowers have been rewarded with $315 million for the information they provided. Since 2011, whistleblower claims have helped the IRS recover almost $2 billion in taxes that may have gone uncollected. 17 high-dollar claims $261 million 483 other claims $54 million $2 billion 2011 2012 2013 2014 2015 AN OVERVIEW FROM GAO-16-20 Tax Whistleblowers Tax whistleblowers help the IRS collect billions in underreported taxes. Just how well is the IRS whistleblower program working?

DRAFT Tax Whistleblowers - Government Accountability Office · Congress should consider passing tax whistleblower retaliation protections. The IRS should better protect whistleblowers’

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Page 1: DRAFT Tax Whistleblowers - Government Accountability Office · Congress should consider passing tax whistleblower retaliation protections. The IRS should better protect whistleblowers’

LOOKING FOR MORE INFORMATION? Visit GAO.GOV/GAO-16-20

This work has been released into the public domain.

Our recommendations

Congress should consider passing tax whistleblower retaliation protections.

The IRS should better protect whistleblowers’ information.

The IRS should provide better information to Congress and whistleblowers.

The IRS should streamline its workflows and improve data capture.

The IRS should strengthen award calculation procedures.

Whistleblowers could be better protected.

The IRS retained whistleblower information in taxpayer files against policy.

The IRS has mailed sensitive information–including names of whistleblowers–to the wrong addresses.

The IRS miscalculated award payments for 3 of the 17 claims we reviewed,delaying full payments to some whistleblowers.

Unlike other whistleblowers, tax whistleblowers lack legal protectionsfrom employer retaliation.

0010111000100101

The IRS is facing a backlog of claims.

More claims are coming in every year. In 2015,the backlog reached over 11,000 claims in 3 areas:

Initial review

Review of whistleblower contribution to examination

Rejection and denialprocessing.

Streamlining plans were put on hold and staffing has not

kept pace with the workload.

The IRS evaluates every claim it receives, but many claims do not pan out. Less than 5% of all claims closed between 2013 and August 5, 2015, have resulted in an award payment.

< 5%

Claims can be complicated, in somecases taking 7 or more years to complete.

claims closed 2013 - 2015

*High-dollar claims are those that allege over $2 million in tax noncompliance.

year 2start year 1 year 3 year 4 year 5 year 6 year 7

IRS communications are limited.

?+

The IRS has not leveragedits authority to enter into disclosure contracts with whistleblowers to obtain

more information.

Prohibitions on sharing taxpayer information

keep whistleblowers inthe dark—sometimes

for years.

Untimely reportsand inconsistent data

complicate congressional oversight.

?

Whistleblowers provide a much-needed service.

The IRS is still evaluating over 30,000 whistleblower claims. More than 12,000 of these are high-dollar claims. These claims could help further reduce the tax gap

– the difference between taxes owed and taxes paid – and the federal deficit.

But we found issues that,if resolved, could help

the IRS maximize the benefit provided by whistleblowers.

$1 billion camefrom 17 high-dollar*whistleblower claims.

Whistleblowers have been rewardedwith $315 million for the information they provided.

Since 2011, whistleblower claims have helped the IRS recover almost$2 billion in taxes that may have gone uncollected.

17 high-dollar claims$261 million

483 other claims$54 million

$2 billion

2011 2012 2013 2014 2015

A N O V E R V I E W F R O M G A O - 1 6 - 2 0

Tax WhistleblowersTax whistleblowers help the IRS collect

billions in underreported taxes. Just how wellis the IRS whistleblower program working?

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