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Dr. Tai-Yue Wang IIM Dept. NCKU
Introduction
Operations Analysis and Improvement
2010 Spring
Dr. Tai-Yue WangIndustrial and Information Management Department
National Cheng Kung University
Dr. Tai-Yue Wang IIM Dept. NCKU
Presentation
Throughput or lead time are directly affected by the where and how the processing and storage resources are located in the factory.
Plant layout is an activity that all companies are forced to deal with sooner or later. It is important to be familiar with the
methodologies used to carry out these tasks.
Dr. Tai-Yue Wang IIM Dept. NCKU
Presentation
Cellular layouts - where labor and machines are grouped in cells - will be explained in depth in the following chapter.
Dr. Tai-Yue Wang IIM Dept. NCKU
Production Systems Design
HIGH
VARIETY
TRANSFERLINE
SPECIAL SYSTEM FLEXIBLE
MANUFACTURINGSYSTEM
MANUFACTURINGCELLS
STD. AND GEN.MACHINERY
HIGH
LOW
VO
LU
ME
FLEXIBILITY
PRODUCTION CAPACITY
Dr. Tai-Yue Wang IIM Dept. NCKU
Introduction Factory layout improvements typically occur more than one
time during the factory’s life. The study of plant layouts seeks the optimal location for all of the
production resources. Tries to ensure that the economic impact of the project on the enterprise
will be as positive as possible. New plant layout must be as safe as possible and satisfactory for the
employees.
It seems obvious that the optimal solution will be unreachable or change routinely. Commitment between all the aspects is achieved.
Dr. Tai-Yue Wang IIM Dept. NCKU
Signs and reasons for a new layout(1/8)
Location change. Reasons to suggest a change of location of the
factory. Location has become inadequate or antiquated. Factory expansion is impossible.
Dr. Tai-Yue Wang IIM Dept. NCKU
Signs and reasons for a new layout(2/8)
Location change. Layout can be different if the company chooses a
new location by constructing a new building, versus utilizing an existing facility.
New building construction can allow for an ideal layout because building functionality is the principle focus of the building design.
Use of the factory floor space should be better utilized.
Dr. Tai-Yue Wang IIM Dept. NCKU
Signs and reasons for a new layout(3/8)
Purchase new equipment New needs as well as technology improvements
form the basis of machinery purchase Finding the best location for the purchased equipment
can become a critical issue in making a “system” perform as intended.
Dr. Tai-Yue Wang IIM Dept. NCKU
Signs and reasons for a new layout(4/8)
Purchase new equipment Newly purchased incremental equipment is
generally placed in free space available. In some cases it is necessary to move machines to create
space. In other cases the new machine is located in a place that
promotes system efficiency.
Dr. Tai-Yue Wang IIM Dept. NCKU
Signs and reasons for a new layout(5/8)
Equipment set up is typically done once, while the materials flow is a continuing process. The analysis of this material flow can in most
cases be economically formulated.
Dr. Tai-Yue Wang IIM Dept. NCKU
Signs and reasons for a new layout(6/8)
Problems with materials flow This problem is generally derived from a
problem previously solved. Placing new equipment in available space in the
plant The initial set-up costs decrease, but other problems arise. Materials flow can be adversely affected by introducing
additional equipment.
Dr. Tai-Yue Wang IIM Dept. NCKU
Signs and reasons for a new layout(7/8)
High work-in-process (WIP). A good policy or layout in a given period of time
may not always produce good results forever. A measure of change in the company is the
amount of partially completed products (work-in-process).
This should not be confused with a temporary situation caused by a momentary increase in demand or stock outages and/or surges.
Dr. Tai-Yue Wang IIM Dept. NCKU
Signs and reasons for a new layout(8/8)
Slow changes in product variability can hide the negative effects of the excessive work-in-process (WIP).
Dr. Tai-Yue Wang IIM Dept. NCKU
One-piece flow(1/7) Before we begin exploring
layout analysis tools, it is important to clarify the definition of production and transfer batch even though both sizes are normally the same.
Thinkingrevolution
The 5S
Standardoperations
One-Pieceflow
Poka-Yoke Jidoka
TPM
JUST IN TIME
Work
forc
e o
ptim
izatio
n
Vis
ual C
on
trol
LevelingProductionKanban
Multi-functionalworkers
SMED
Dr. Tai-Yue Wang IIM Dept. NCKU
One-piece flow(2/7)
Production batch. Number of products included in the
customer order. Transfer batch (unit load).
Amount of units that flows from one machine to the next.
Thinkingrevolution
The 5S
Standardoperations
One-Pieceflow
Poka-Yoke Jidoka
TPM
JUST IN TIME
Work
forc
e o
ptim
izatio
n
Vis
ual C
on
trol
LevelingProductionKanban
Multi-functionalworkers
SMED
Dr. Tai-Yue Wang IIM Dept. NCKU
One-piece flow(3/7)
Work-in-process decreases with a reduction in the transfer batch size.
Thinkingrevolution
The 5S
Standardoperations
One-Pieceflow
Poka-Yoke Jidoka
TPM
JUST IN TIME
Work
forc
e o
ptim
izatio
n
Vis
ual C
on
trol
LevelingProductionKanban
Multi-functionalworkers
SMED
Dr. Tai-Yue Wang IIM Dept. NCKU
One-piece flow(4/7) Advantages of reducing the transfer
batch Production feedback is faster. Lead time decreases.
A reduction in the transfer batch increases the material handling between sections.
Thinkingrevolution
The 5S
Standardoperations
One-Pieceflow
Poka-Yoke Jidoka
TPM
JUST IN TIME
Work
forc
e o
ptim
izatio
n
Vis
ual C
on
trol
LevelingProductionKanban
Multi-functionalworkers
SMED
Dr. Tai-Yue Wang IIM Dept. NCKU
One-piece flow(5/7) The ideal transfer lot size is called
continuous one-piece flow. Normally, a container size is considered
unit load flow. For example, a “1000-screws flow”, can be
used as “unit load flow”.
Thinkingrevolution
The 5S
Standardoperations
One-Pieceflow
Poka-Yoke Jidoka
TPM
JUST IN TIME
Work
forc
e o
ptim
izatio
n
Vis
ual C
on
trol
LevelingProductionKanban
Multi-functionalworkers
SMED
Dr. Tai-Yue Wang IIM Dept. NCKU
One-piece flow(6/7) One-piece-flow eliminates most of the
causes and effects outlined in the previous section. It is one of the Just-in-time tools.
To come closer to an ideal one-piece-flow, the material flow has to be minimized or eliminated. If this is not possible, then the machines
should be located as close together as possible.
Thinkingrevolution
The 5S
Standardoperations
One-Pieceflow
Poka-Yoke Jidoka
TPM
JUST IN TIME
Work
forc
e o
ptim
izatio
n
Vis
ual C
on
trol
LevelingProductionKanban
Multi-functionalworkers
SMED
Dr. Tai-Yue Wang IIM Dept. NCKU
One-piece flow(7/7)
In order to improve the material flow, it is typically necessary to analyze and change the company’s layout.
Thinkingrevolution
The 5S
Standardoperations
One-Pieceflow
Poka-Yoke Jidoka
TPM
JUST IN TIME
Work
forc
e o
ptim
izatio
n
Vis
ual C
on
trol
LevelingProductionKanban
Multi-functionalworkers
SMED
Dr. Tai-Yue Wang IIM Dept. NCKU
Main types of industrial companies
In an open-market, there exists a multitude of different products. food, cars, computers, bricks, cement, ships,...
Each product has a specific manufacturing process.
Analysis is conducted based on similarities Cars and washing machines? yogurt and soap?
Dr. Tai-Yue Wang IIM Dept. NCKU
Main types of industrial companies
The grouping is based on the type of production facilities that the companies uses. Industrial companies can be grouped into four
sectors. Primary, Secondary, Tertiary and Service Sector.
Secondary Sector (Process Industry and Consumption Industry).
Tertiary Sector (Production and Assembly factories).
Dr. Tai-Yue Wang IIM Dept. NCKU
Process industry(1/4)
Process focused industries The manufacture of the
product dictates the equipment and product flow.
Paper, wood, cement, painting and fabrics manufacturers,...
Dr. Tai-Yue Wang IIM Dept. NCKU
Process industry(2/4)
Consumer goods will also be grouped into this type Quality or purity measures will
be much higher. Yogurts, ice creams, drinks,… Pharmaceutical and cleaning
products.
Dr. Tai-Yue Wang IIM Dept. NCKU
Process industry(3/4) Four main steps
Raw materials preparation Received in bulk and storage in large
warehouses or silos. Product mixing is carried out in
hoppers or in smaller drums. Treatment
filter, dry, separate,...
Dr. Tai-Yue Wang IIM Dept. NCKU
Process industry(4/4) Finishing
Restore some properties (Metals).
Superficial treatments. Polishing or painting.
Bottling or packaging Bottling or packing lines.
Dr. Tai-Yue Wang IIM Dept. NCKU
Assembly companies Companies that exclusively
assemble final products. Cars, televisions, microwaves.
Their components are purchased from external companies.
Dr. Tai-Yue Wang IIM Dept. NCKU
Assembly companies Some processing operations are also
carried out internal to the factory. They are not profitable to subcontract.
Sheet cutting. Welding. Plastic injection molding. Painting.
Dr. Tai-Yue Wang IIM Dept. NCKU
Manufacturing companies Companies that manufacture
component parts do not belong to any of the previous groups Forges Plastic injection machines Presses CNC machines.
Dr. Tai-Yue Wang IIM Dept. NCKU
Manufacturing companies Factory layout depends on
the product type and volume to be manufactured Later this will be analyzed in
more detail
Dr. Tai-Yue Wang IIM Dept. NCKU
Layout types
There are numerous classifications of industry according to their layout.
We will use four basic layout groupings or classifications. The grouping is primarily the result of the material flow in the
production plant Fixed position layout Process layout Product layout Cellular or combination layout
Dr. Tai-Yue Wang IIM Dept. NCKU
Fixed position layout The product does not move
throughout the production process, the needed resources do. Ships, buildings, trains,… Products with short or immediate needs
Milling center, presses,...
Historically this layout was also used for custom car production
Dr. Tai-Yue Wang IIM Dept. NCKU
Process layout Machines are grouped into
departments or stations according to the operation that they perform. Presses -> pressing department Lathes -> lathes department
Dr. Tai-Yue Wang IIM Dept. NCKU
Process layout Used in companies that
manufacture by orders. Specialty parts or components.
A small job shop that makes unique dies or fixtures
Products that are made in very small batches
Dr. Tai-Yue Wang IIM Dept. NCKU
Process layout. Advantages The flexibility of products (almost
any part that fits within the volumetric boundaries of the machines) is possible.
An in depth understanding of a specific process can be obtained.
Some tooling and fixtures can be shared.
Dr. Tai-Yue Wang IIM Dept. NCKU
Process layout. Disadvantages The spaghetti flow is
difficult to manage and control.
There is usually a lot of inventory in front of each machine.
Dr. Tai-Yue Wang IIM Dept. NCKU
Process layout. Disadvantages Set up is usually expensive
and time consuming. Material handling times are
large. It is difficult to automate
these types of systems.
Dr. Tai-Yue Wang IIM Dept. NCKU
Product layout Machines are grouped according to
the product manufacturing sequence.
These layouts are called manufacturing or assembly lines. High volume component parts are
normally produced using a product layout.
Dr. Tai-Yue Wang IIM Dept. NCKU
Product layout Assembly companies
normally use this type of layout, especially in the automotive sector.
Dr. Tai-Yue Wang IIM Dept. NCKU
Product layout The layout change carried out
by Henry Ford drastically reduced the car production lead time. Some companies are able to
manufacture an automobile every 40 seconds.
Dr. Tai-Yue Wang IIM Dept. NCKU
Product layout. Advantages Large batches can be
produced inexpensively Material handling is minimal In-process materials are
minimized It is easy to control these
systems Automation is more
achievable and justifiable
Dr. Tai-Yue Wang IIM Dept. NCKU
Product layout. Disadvantages They are inflexible, in that only one or
very few products can be produced on them.
Set-up time for these systems is very large.
Duplicate tooling is required to replace worn tooling so that maintenance can be minimized.
Dr. Tai-Yue Wang IIM Dept. NCKU
Cellular or combination layouts Some companies can not be
classified exclusively by one of the previous layout types.
Large product manufacturing industries (airplanes or presses) have opted for modularization. Different modules are produced in
different lines and assembled as subsets.
Dr. Tai-Yue Wang IIM Dept. NCKU
Cellular or combination layouts Dismantling sections and creating
manufacturing cells to accommodate demand. Special screws manufactures. Cellular layout.
Share the critical resource. High cost of the resources.
Combination layout between product and process layouts.
Dr. Tai-Yue Wang IIM Dept. NCKU
Cellular or combination layouts Common first phase and
different assembly lines to elaborate the final product. Appliances manufactures.
Plastic injection and presses sections, combined with assembly lines grouped by product families.
Dr. Tai-Yue Wang IIM Dept. NCKU
Fixed positioned Process layout Product layout
ProductDifficult to move or with small and specific demand
Products diversified with variable production volume
Standard products with high production volume
Material flowThe product does not move
Manufacturing particular path (standard routes do not exist)
Unidirectional and the same one for all products
MachineryGeneral machinery and common to all products
Each machine manufactures different products
Specific machinery for each operation
LaborsThe task assignment depends on the project
Specific skill in each process
Repetitive tasks although the rotation of the staff is favored
Characteristic of the traditional layouts
Dr. Tai-Yue Wang IIM Dept. NCKU
Layout design methodology(1/11)
These next steps are applicable to most of the possible layout problems, they are oriented mainly for a general layout analysis.
Step 1. Formulate the problem. Define what is the main objective of the study.
Including a new machine? Modifying the existing building?
Dr. Tai-Yue Wang IIM Dept. NCKU
Layout design methodology(2/11)
Step 2. Analysis of the problem. Can be carried out in a systematic way.
Richard Muther in his now classic book " Practical Plant Layout " presented 8 factors to consider for facilities layout.
These factors will be described in the tools section.
Dr. Tai-Yue Wang IIM Dept. NCKU
Layout design methodology(3/11)
Step 3. Search for alternatives. The analysis of the 8 Muther’s factors enables engineers to
define the problem and properly align the solution to the problem.
It is important to take into account three practical principles. First the whole and then the details. First the ideal solution and then the practical one. Brainstorming.
Dr. Tai-Yue Wang IIM Dept. NCKU
Layout design methodology(4/11)
Step 3. Search for alternatives. First the whole and then the details.
Giving priority to the general area or total space shared and then to each one of the specific areas.
Layered planes are developed to characterize the situation.
Dr. Tai-Yue Wang IIM Dept. NCKU
Layout design methodology(5/11)
Step 3. Search for alternatives. First the ideal solution and then the practical one.
The ideal solution is difficult to reach. The good solutions can be more easily developed.
A more particle approach is more worthwhile so as not to waste time and effort analyzing this problem in depth.
Dr. Tai-Yue Wang IIM Dept. NCKU
Layout design methodology(6/11)
Step 3. Search for alternatives. Brainstorming.
The “creation of ideas” with not a single solution being rejected. Consider all the ideas without criticizing them.
Being critical at this point can hinder the creativity process. It would not be the first time that, from a seemingly crazy idea, brilliant
solutions are obtained.
It is also important to remember that factories have a third poorly used dimension.
The height or overhead space.
Dr. Tai-Yue Wang IIM Dept. NCKU
Layout design methodology(7/11)
Step 4. Choose the right solution. Choose the solution that fits best among the
solutions that have been proposed in the previous step.
Each one of the solutions should be evaluated according to a specific set of criteria.
Ranking each alternative from 0 to 10 according to the established criteria.
Dr. Tai-Yue Wang IIM Dept. NCKU
Layout design methodology(8/11)
Evaluate each alternative from an economical standpoint.
The simplest solution (between those which have received good ranking) will always be the best choice.
Dr. Tai-Yue Wang IIM Dept. NCKU
Layout design methodology(9/11)
Step 5. Specification of the solution. The accepted solution will need to be
fully developed. Take care of safety measures in order to
avoid possible future industrial accidents.
Occupational Health and Safety Administration (OHSA) regulations and the Labor Risks Prevention Law.
Dr. Tai-Yue Wang IIM Dept. NCKU
Layout design methodology(10/11)
Itemize all details for the plan, budgets and schedule for the implementation of the solution.
Demonstrate quantitatively that the outlined solution will provide benefits when compared to the current situation.
Dr. Tai-Yue Wang IIM Dept. NCKU
Layout design methodology(11/11)
Step 6. Design cycle. Includes planning for modifications that arise due to
problems that appear while adopting a solution. Budget deviations, problems in the plant installations.
At the end of the design process, the plant should work more efficiently.
It is always worthwhile to check to see if the adopted solution works as expected.
Dr. Tai-Yue Wang IIM Dept. NCKU
Tools for layout study. Muther’s 8 factors
By analyzing the following 8 factors, it is possible to determine the main layout restrictions and requirements. Choose the best layout from a set of proposed
solutions.
Dr. Tai-Yue Wang IIM Dept. NCKU
Tools for layout study. Muther’s 8 factors
Muther’s 8 factors. Material factor. Machinery factor. Labor factor. Movement factor. Wait factor. Service factor. Building factor. Change factor.
Dr. Tai-Yue Wang IIM Dept. NCKU
Muther’s 8 factors. Material factor
This factor does not cover the study of the materials that are utilized to manufacture the product.
The purpose of this factor is to become familiar with the different production steps that are needed to manufacture the article. Analyze how the material is transformed from raw
material to a final product. Should be studied without considering the relative
location of each process in the factory.
Dr. Tai-Yue Wang IIM Dept. NCKU
Muther’s 8 factors. Material factor
This factor helps to understand the company technology and to know the company range of products.
Dr. Tai-Yue Wang IIM Dept. NCKU
Muther’s 8 factors. Material factor
The machine types and the existing number of machines on the factory floor. Their principle dimensions in case
this becomes a critical constraint.
Dr. Tai-Yue Wang IIM Dept. NCKU
Muther’s 8 factors. Material factor
Analyze the operating conditions so as to avoid putting incompatible machines together. Vibrations, temperature, etc.
A heavy sheet metal press and a precision coordinate measurement machine are not very compatible.
Dr. Tai-Yue Wang IIM Dept. NCKU
The staff related with the production department should be counted. Covering machine operators to division heads. Material handling and maintenance operator
input is important.
Muther’s 8 factors. Labor factor
Dr. Tai-Yue Wang IIM Dept. NCKU
It is recommended to use worker-machine diagrams (a tool that will be explained in a subsequent chapter). Discovery of the operations that the worker
carries out on the machine and the relative disposition of the elements in the working area to simplify the worker tasks.
Muther’s 8 factors. Labor factor
Dr. Tai-Yue Wang IIM Dept. NCKU
Muther’s 8 factors. Movement factor
Analyzes the materials flow between working centers. This flow does not add value to the product.
As much handling as possible should be eliminated. Completely eliminating movement is an Utopian.
There are mainly two tools to analyze the movement between machines. The flow process chart. Transfer matrix.
Dr. Tai-Yue Wang IIM Dept. NCKU
Flow process chart. Represents, in a graphic way, the
path and the actions carried out on the product.
Five standard symbols are used. It is possible to combine two or more
of these actions.
Muther’s 8 factors. Movement factor
Dr. Tai-Yue Wang IIM Dept. NCKU
Circle -> Operation. Arrow -> Transport. Reversed triangle -> storage. Letter D -> a wait or delay. Square -> Inspection.
Muther’s 8 factors. Movement factor
Dr. Tai-Yue Wang IIM Dept. NCKU
Flow process chart. Using these symbols as tools, movement
improvements can be envisaged and advantages quantified.
Muther’s 8 factors. Movement factor
Number Time (min) Distance (m) Workers
Operation 3 80 - 4
Transport 5 13 102 5
Inspection - - - -
Storage 3 2 - 2
11 95 102 11
Number Time (min) Distance (m) Workers
Operation 4 140 10 5
Transport 7 20 167 7
Inspection - - - -
Storage 3 482 - 2
14 642 177 14
Product 1
Product 2
TOTAL
TOTAL
Dr. Tai-Yue Wang IIM Dept. NCKU
Transfer matrix A matrix representation of the work flow
Shows the fraction of works that flows from a section to all the others including the RM and FP warehouses.
Considers the total amount of products that enter in a work center
The fraction moving to other work centers is calculated. This is distributed fractionally between the other sections.
Muther’s 8 factors. Movement factor
M1 M2 M3 M4 M5 W2 M1 M2 M3 M4 M5 W2
W1 0,7 0,2 0,1 W1 0,3 0,2 0,1 0,4M1 0,5 0,3 0,1 0,1 M1 0,3 0,1 0,4 0,2
M2 0,7 0,2 0,1 M2 0,7 0,3M3 0,6 0,2 0,2 M3 0,5 0,1 0,1 0,3M4 0,6 0,4 M4 0,2 0,2 0,6
M5 1 M5 0,1 0,1 0,1 0,6 0,1
TO
FROM
TO
FROM
Dr. Tai-Yue Wang IIM Dept. NCKU
Transfer matrix. Shows the volume of different products that flows
between working centers. It does not indicate how heavy they are, or the size of
the products.
Muther’s 8 factors. Movement factor
Dr. Tai-Yue Wang IIM Dept. NCKU
It is possible to use the same matrix concept but with a different perspective. Factors such as the transferred weight or the number
of routes executed. These matrixes will help to make the decision of the
relative location of the departments in the factory plant
Muther’s 8 factors. Movement factor
Dr. Tai-Yue Wang IIM Dept. NCKU
Muther’s 8 factors. Wait factor
This factor covers the study of the three main warehouses Raw materials, work-in-process and final product.
This factor objective is to determine the required space by each one of the warehouses.
Dr. Tai-Yue Wang IIM Dept. NCKU
Muther’s 8 factors. Wait factor
Due to the magnitude of the warehouse study, a specific layout project must be outlined.
Because the warehouse layout is closely related with its management (planning and control), it will not be studied in this book.
Dr. Tai-Yue Wang IIM Dept. NCKU
Muther’s 8 factors. Service factor Analyze two different characteristics.
The study of environmental workspace conditions Brightness, noises, smells, minimum working space.
Decide what the acceptable parameters are with respect the OHSA regulations and the Labor Risks Prevention Law.
The working conditions are analyzed, but concerning the plant service staff.
These services are mainly, quality, logistics and maintenance. Minimum maneuver space for the forklift trucks or other
special equipment used.
Dr. Tai-Yue Wang IIM Dept. NCKU
Muther’s 8 factors. Building and change factors
Building factor. Analyzes the actual useful surface of the building.
The plant shape, the columns, the window situation for ventilation, and areas of possible extension.
The surface area covered by gantry cranes limits the number of layout alternatives.
Dr. Tai-Yue Wang IIM Dept. NCKU
Muther’s 8 factors. Building and change factors
Change factor. The proposed layout will not be valid forever. The factor intends to observe, from a critical point of
view, the adopted solution. The application of this factor is without a doubt the most
difficult part of the study. Ask for future company plans.
Dr. Tai-Yue Wang IIM Dept. NCKU
Summary This chapter has demonstrated how material flow
can significantly be improved by means of layout analysis. In this kind of improvement projects, the study of the current situation allows to identify constraints that reduce the number of possible alternatives to be considered. The proposed improvements will reduce the material flow, allowing the company to raise the one-piece-flow proposed by the Lean Manufacturing philosophy.