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OF HEALTHCARE THE FALL 2012 This issue of Faces is proudly sponsored by DR. NEVILLE POY: A WHIRLWIND OF ACTIVITY PG3 Physicians heed the call to donate PG4 Nienkämper’s 40-year commitment to community PG10

Dr. Neville Poy: A whirlwind of Activity€¦ · You can make a difference: Strong communities build strong hospitals. 03 Support The Scarborough Hospital Foundation today. RETIRED?

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Page 1: Dr. Neville Poy: A whirlwind of Activity€¦ · You can make a difference: Strong communities build strong hospitals. 03 Support The Scarborough Hospital Foundation today. RETIRED?

O F H E A L T H C A R E

T H EF

AL

L 2

012

This issue of Faces isproudly sponsored by

Dr. Neville Poy: A whirlwind of ActivityPG3

Physicians heed the call to donatePG4

nienkämper’s 40-year commitment to communityPG10

Page 2: Dr. Neville Poy: A whirlwind of Activity€¦ · You can make a difference: Strong communities build strong hospitals. 03 Support The Scarborough Hospital Foundation today. RETIRED?

02

issue: FALL 2012

Editor: Cindy Woods

Published: Twice annually by

The Scarborough Hospital Foundation

contAct informAtion: By phone: 416.431.8130

By email: [email protected]

canadian Publications mail Agreement No. 41376018

By mail: The Scarborough Hospital Foundation 3030 Lawrence Avenue East, Suite 108Toronto, Ontario M1P 2T7

in person: General campus, Medical Mall, Suite 1083030 Lawrence Avenue East, Toronto

Birchmount campus, Administration Offices 3030 Birchmount Road, Toronto

charitable registration number 11914 2263 RR0001

RETIRED? Dr. Neville Poy is a whirlwind of activity

Page 3: Dr. Neville Poy: A whirlwind of Activity€¦ · You can make a difference: Strong communities build strong hospitals. 03 Support The Scarborough Hospital Foundation today. RETIRED?

03You can make a difference: Strong communities build strong hospitals. Support The Scarborough Hospital Foundation today.

RETIRED? Dr. Neville Poy is a whirlwind of activity

Dr. Neville Poy put the scalpel down 16 years ago but remains on the cutting edge of giving back to

the community.Befittingly, the Order of Canada recipient

is also the first honoree of The Scarborough Hospital Lifetime Achievement Award, which will be celebrated at a gala banquet November 10 at the Sheraton Centre.

“I was absolutely thrilled to be told and absolutely surprised,” he laughed. “I’d retired 16 years ago. It really was quite something when they called me.”

The gala is a fundraiser for The Scarborough Hospital’s Chronic Kidney Disease (CKD) program, which is striving to build a Community Hub to provide comprehensive care delivery and management of kidney-related diseases.

It’s all the more critically needed in The Scarborough Hospital catchment area because many Blacks, Asians and South East Asians are genetically and culturally predisposed to chronic kidney diseases triggered by hypertension and diabetes.

“He was an obvious choice because he accomplished so much at The Scarborough Hospital. Their family is so well known and respected in the community,” said Dr. Robert Ting, a nephrologist and president of the Medical Staff Association driving the fundraising. “He also has such a strong connection to the renal program and helped build the Burn Unit.”

Though Dr. Poy, 77, spent 30 years at The Scarborough Hospital in plastic reconstructive surgery and helped pioneer the development of the world class Burn Unit during his 15 years as its first director, kidney disease is something which cuts close to his heart.

“One of my three sons – he’s 43 now – contracted Scarlet Fever during a trip back to China when he was a boy and lost both kidneys

as a result,” he said. “He’s been through dialysis most of his life and now a third kidney transplant – from his mother (Senator Dr. Vivienne Poy) – is totally successful, functioning as though it were his own kidney!”

Dr. Poy’s journey to Canada began in 1942 when his family – including his sister, Adrienne Clarkson, who went on to become Governor General – escaped from Japanese-held Hong Kong.

After attending McGill University, he arrived at The Scarborough Hospital in 1967 and quickly established a reputation as a dedicated caring physician.

“I think I was the first Chinese specialist there,” he said. “There was just myself and Dr. Lloyd Carlsen as full time attending physicians and I remember in one 36-hour stretch, I performed 32 major and minor operations.”

Over the years, he was president of the hospital’s Medical Society and of the Ontario Medical Association Section on Plastic Surgery while also serving on The Scarborough Hospital’s Board of Governors, playing a significant role in fundraising for capital campaigns.

He also became one of the leading authorities on hand reconstructive surgery and honoured with the Award of Excellence in the Medical Community in Recognition of Outstanding Contributions to The Scarborough Hospital in 1997.

The Burn Unit he created at The Scarborough Hospital was the first in Canada and became the hub for serious burn victims across southern Ontario.

Today, Dr. Poy stays active as a professional fine art photographer, and as a force for change and leadership. He also finds time to indulge in his passion as an accordion and piano player while “on call” as Presiding Officer for Citizenship and Immigration’s Citizenship Swearing-in Ceremonies for new Canadians.

Page 4: Dr. Neville Poy: A whirlwind of Activity€¦ · You can make a difference: Strong communities build strong hospitals. 03 Support The Scarborough Hospital Foundation today. RETIRED?

04

W hen it comes to meeting the current and future needs of the city’s multicultural population, the medical staff at The Scarborough Hospital (TSH)

doesn’t just heal – they give.Their generosity is critical to The Scarborough Hospital’s

ability to meet the community’s needs now and in the future. New programs and equipment cost money, and they’re not covered by government funding. As such, fundraising is a necessity and few are more committed to giving than the medical staff itself who has generously donated since 1956.

To honour them, The Scarborough Hospital Foundation is creating the Distinguished Physician’s Congress and

Physician’s Council, which will bestow special recognition on those doctors. Those who have donated $100,000 or more will be inducted to the Congress and have an area or room at the campus of their choice dedicated in their honour. Those who have donated $50,000 will be recognized by the Council. Both will be honoured separately on a new donor wall which recognizes special categories within TSH, the Chairman’s Council, Hospital Board, Foundation Board and Senior Leadership Team.

Among the initial inductees to the Physician’s Congress will be Dr. Robert Ting, a nephrologist and president of the Medical Staff Association who is also a driving force behind

You can make a difference: To ensure The Scarborough Hospital recruits and retains excellent physicians and surgeons, join our Caring Circle monthly giving program today. Call 416.431.8130 or sign up online at www.tsh.to.

mockup of a new

donor wall to

acknowledge our

volunteer Boards of

directors, generous

physicians, community

ambassadors and

the hospital’s

PhysIcIaNsHeed the Call to

DoNaTE ‘‘

Page 5: Dr. Neville Poy: A whirlwind of Activity€¦ · You can make a difference: Strong communities build strong hospitals. 03 Support The Scarborough Hospital Foundation today. RETIRED?

05

About the size of a deck of cards, kidneys are small but

mighty organs that perform vital functions to maintain

internal stability in our bodies. They do this by regulating

the amount of water we hold or release, eliminating waste

and sustaining normal blood value ranges, all of which are

vital to our overall health.

“The kidneys are crucial to almost every system in

the body,” says Dr. Janet Roscoe, Nephrologist at The

Scarborough Hospital. “Failing kidneys can result in heart

failure due to an inability to remove water, and predispose

individuals to infection because of a reduced immune

system and damage to other organs such as bones. This is

in addition to the toxic effects of being unable to remove

poisons.”

Primary risk factors for developing kidney disease

include diabetes, heart disease, high blood pressure and

a predisposition to kidney disease. Other risk factors can

include autoimmune diseases such as lupus, rheumatoid

arthritis and infections.

Age is also a risk factor. Our kidneys experience natural

wear and tear as we get older, and living an unhealthy

lifestyle accelerates the workload on kidney functions.

Prevention is crucial to reduce the chances of kidney

disease as we age, but even those who have already

experienced kidney disease can use the following tips to

improve their kidney health:

• Avoid regular and prolonged use of over-the-counter

pain medication such as Tylenol, Aspirin, Advil, Motrin and

Excedrin. These medications can cause kidney damage and

should be used in emergency situations rather than on a

daily basis. If your doctor has prescribed non-steroidal anti-

inflammatory drugs, ask about the effect they may have on

your kidneys.

• Stay hydrated, but avoid over-consumption of water as

the kidneys work hard to produce urine.

• Exercise regularly and enjoy a healthy diet including

kidney-friendly foods such as broccoli, cauliflower, brussels

sprouts, cabbage, berries, apples, garlic, peppers and

tomatoes.

• Moderate alcohol as high consumption can elevate

blood pressure. Tobacco causes hardening of the arteries

and damages the delicate filters in the kidney, which then

reduces their ability to remove poisons from the body.

Your best bet is to reduce alcohol consumption and quit

smoking altogether.

“It’s also very important to book an annual physical with

your family doctor to catch any potential problems at an

early stage,” says Dr. Roscoe. “Learn about your family’s

medical history, and talk to your doctor about getting

tested if you think you may be at risk.”

Kidney Health

fundraising efforts among his colleagues.“Last year, we raised about $1.5 million for

the MRI machine at the Birchmount campus,” he said. “I think we had 100 per cent of doctors at the Birchmount campus donating. This fall, we’ll be focusing on the physician team at the General campus and I know that we can expect the same results.”

With the new Chronic Kidney Disease program hub being a fundraising focus of the Foundation, the need is greater than ever and one which touches directly on Dr. Ting’s practice.

“About 50 per cent of cases of kidney failure in Canada are a result of diabetes and in Scarborough, it’s about 60 per cent,” he said. “There are about 22,000 dialysis patients in Canada, about 1,000 at The Scarborough Hospital; that represents about five per cent, and that’s quite high.”

The appointment to the Distinguished Physician’s Congress and Council also brings inductees together to meet with others to join discussions about current and future projects, as well as an annual dinner for members with a keynote address to congratulate the latest cohort of inductees.

“This hospital is a wonderful place for me to have worked in the past 19 years and I am grateful for the wonderful staff I have to work with,” said Dr. Ting. “I’m happy to give back in a small way to both the hospital and the community.”

‘‘‘‘I am grateful for the wonderful staff I have to work with and am happy to give back in a small way to both the hospital and community.

Page 6: Dr. Neville Poy: A whirlwind of Activity€¦ · You can make a difference: Strong communities build strong hospitals. 03 Support The Scarborough Hospital Foundation today. RETIRED?

The Scarborough Hospital (TSH) has spent a lot of time and resources over the last two decades meeting the needs of End Stage Renal Disease patients in the

region. Our Chronic Kidney Disease Program now looks after the largest dialysis population in the country.

We now turn our attention to keeping our population off dialysis. Since diabetes and hypertension are the two main causes of heart disease, stroke and kidney failure, TSH has made Chronic Disease Management a priority program. Building on the Chronic Kidney Disease Program initiatives that have been operating since 1998, we will embark on a program of prevention, early diagnosis, education and self-management that will require space and resources. Currently, we are following about 5,000 patients, but this is only a fraction of the population at risk.

The Scarborough Hospital team is working with YMCA and the United Way to build a first-of-its-kind facility in Canada. The concept is a Community Hub that promotes healthy lifestyle, prevention, early diagnosis and management of chronic diseases (including diabetes and kidney disease). With the help of our community social services partners,

we will provide healthcare promotion and education to new Canadians in Scarborough. The new concept has gained the strong support of the community, local councillors, Toronto City Council and MPPs.

The old Timothy Eaton Business & Technical Institute on Bridletowne Circle near Warden Avenue and Finch Avenue East has become available. This Hub will house the YMCA facility, our Chronic Disease Management and Chronic Kidney Disease Program programs and other social service agencies. It is estimated to cost $30 million, with the city contributing $6 million to buy the land (5.2 acres). The YMCA will do the design-build and TSH must fundraise its contribution to the project: $7 to $8 million.

Set to open in 2015, we are looking forward to a new era of healthcare – starting from promoting healthy lifestyle (advocated by YMCA); prevention and early diagnosis, disease education self management (advocated by the TSH program) and then rehabilitation (advocated by YMCA). Other social service agencies will assist patients during their time of sickness. This is truly exciting – it is the most cost-effective way to manage healthcare and, by far, the better way!

06 You can make a difference: The Scarborough Hospital’s Vision is to be recognized as Canada’s leader in providing the best healthcare for a global community.

community hub will be groundbreaking on more than one level

Page 7: Dr. Neville Poy: A whirlwind of Activity€¦ · You can make a difference: Strong communities build strong hospitals. 03 Support The Scarborough Hospital Foundation today. RETIRED?

The Scarborough Hospital (TSH), in partnership

with the Ontario Renal Network (ORN), recently

launched two important initiatives to improve the

care and treatment of Chronic Kidney Disease

patients in Ontario – the opening of TSH’s new

Home Hemodialysis Transition Unit and the launch of

Ontario’s first ever Ontario Renal Plan.

“With one of the largest Regional Nephrology

Programs in North America providing care to over

6,000 patients each year, TSH is proud to be opening

the Home Hemodialysis Transition Unit and to be part

of the launch of the Ontario Renal Plan,” said Dr. Paul

Tam, Medical Director of The Scarborough Hospital’s

Regional Nephrology Program.

“This innovative unit allows patients who are not

able to administer home hemodialysis in their own

residences to do so safely, quickly, efficiently and

conveniently at the hospital.”

In addition to promoting patient self-management,

independence and improved quality of life, the

Transition Unit will help to free up much needed

capacity in TSH’s ‘in-centre’ hemodialysis units for

patients who require it. The Transition Unit is being

funded through the ORN by the Ontario Ministry of

Health and Long-Term Care.

“The Ontario Renal Plan is a comprehensive

roadmap for how healthcare professionals, renal

patients and care organizations across the province

will work together to deliver coordinated Chronic

Kidney Disease services to all Ontarians,” said

Dr. Judith Miller, Provincial Medical Director and

Provincial Lead for Early Detection and Prevention of

Progression at the Ontario Renal Network.

“The Scarborough Hospital’s Home Hemodialysis

Transition Unit is delivering on the strategic priorities

for action we have outlined in the Ontario Renal Plan,

including improving access for dialysis patients and

improving the uptake of independent dialysis.”

The Transition Unit is located in the Chronic

Kidney Disease and Home Hemodialysis Unit at

The Scarborough Hospital’s General campus.

07

community hub will be groundbreaking on more than one level

TSH’s Home Hemodialysis Transition Unit delivers on key priorities

in Ontario Renal Plan

tSh registered nurse nelida Sansait (right) teaches

patient terri Bradshaw how to administer her own home

hemodialysis in the Scarborough hospital’s new home

hemodialysis transition Unit.

Page 8: Dr. Neville Poy: A whirlwind of Activity€¦ · You can make a difference: Strong communities build strong hospitals. 03 Support The Scarborough Hospital Foundation today. RETIRED?

08 You can make a difference: When preparing or updating your Will and estate plans, please remember The Scarborough Hospital Foundation.

Mona Mae Robinson probably never thought of herself as a trailblazer. Yet as a young woman, she left behind her

sheltered life in rural Ontario to attend business school in Toronto in the 1930s, and set upon a career that included more than 25 years as secretary to the president of Merrill Lynch.

She was a sophisticated, educated woman who felt equally comfortable on Bay Street as she did at her beloved cottage in Kawartha Lakes.

Mona, who for years volunteered at the Salvation Army Scarborough Grace Hospital (now the Birchmount campus of The Scarborough Hospital), passed away last fall at the age of 92, and her legacy gift to The Scarborough Hospital Foundation of $75,000 will go a long way to helping the hospital purchase much needed medical equipment.

She and her late husband Earl had no children of their own, but that didn’t stop them from sharing their love and affection with the neighbours’ kids at the cottage. And that includes George Beatty’s sons,

David and Jim, who referred to her as Aunt Mona.“Aunt Mona and I had a special deal,” Jim

Beatty stated in his eulogy to Mona. “Every morning at the cottage, while my family slept in, I would head to the Robinsons. I would sit on the porch steps until the drapes would open, which was my cue to come in for breakfast. Every morning, Aunt Mona would make porridge and she, Uncle Earl and I would sit in the sun and talk about the day ahead.

“For someone who was so prim and proper –

TrailblazinG businesswoman continues to give back as her legacy

Page 9: Dr. Neville Poy: A whirlwind of Activity€¦ · You can make a difference: Strong communities build strong hospitals. 03 Support The Scarborough Hospital Foundation today. RETIRED?

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Shoppers Tree of lifeSeptember 29-October 26, 2012Our friends at Shoppers Drug Mart are once again supporting The Scarborough Hospital Foundation through the annual Tree of Life campaign, running from September 29 until October 26, this year.

At a select number of Scarborough Shoppers Drug Mart locations, customers and employees are given a chance to make a donation directly to The Scarborough Hospital Foundation, in an effort to make a difference toward women’s health by supporting programs at their community hospital. The campaign asks customers if they would like to purchase and add their name or personal message on a paper leaf for $1, butterfly for $5 or cardinal for $50.

Each piece is then added to a tree branch on the Tree of Life in the store. And here’s the best part: 100 per cent of all proceeds at participating locations goes directly toward women’s health programs at The Scarborough Hospital.

The Scarborough World Gala lifetime Achievement AwardNovember 10, 2012 Sheraton Centre TorontoThe first Scarborough World Gala Lifetime Achievement Award will take place on November 10, 2012 honouring Dr. Neville Poy. All proceeds will help support Chronic Kidney Disease. Currently, The Scarborough Hospital manages over 5,000 patients with kidney disease and another 750 dialysis patients. For more information on the Gala, please contact Guy Bonnell at [email protected] or 416.431.8130 ext 6664.

The Scarborough Hospital Foundation “Win a Car” Charity raffleNovember 2012- December 2012 Have your chance to win a brand new car donated by Scarborough Toyota. All funds raised from this raffle will be in support of The Scarborough Hospital Foundation. Tickets will be available at the General and Birchmount sites. Purchase your tickets to save lives and have a chance to win a car!

For more information please contact Guy Bonnell at [email protected] or 416.431.8130 ext 6664.

For more details about these events visit: www.tsh.to/pages/TSHF-Calendar-of-Events

Get InvolvedupcomInG events

and nattily dressed in the city – Aunt Mona sure wasn’t afraid to get her hands dirty at the cottage. If she didn’t have a rake or gardening shovel in her hands, it was probably a paint brush.”

Her career at Merrill Lynch garnered Mona a full page feature in The Toronto Star in October of 1966 in honour of Secretary Day, when her employer was quoted as saying, “I think I have the perfect secretary. She’s a real human being who understands people. When I go on a trip, she organizes everything – plane ticket, accommodation and itinerary. When I’m away, she practically runs the office.”

It was her 50 years at the cottage she and her husband built on Shadow Lake that brought Mona the most joy, according to Jim.

“The leaves were always neatly raked, the carpets were vacuumed and nothing was out of place,” he states. “Sitting in their matching rocking chairs, no one took more joy in the comings and goings of the hummingbirds. Or the herons.

“I’m not going to forget sitting at the kitchen table playing Kings Corners. Or trying to teach her to paddle a canoe – which she was hopeless at – or waving goodbye from the driveway, arm in arm, with Uncle Earl.”

‘‘‘‘No one took more

joy in the comings and goings of the hummingbirds.

Page 10: Dr. Neville Poy: A whirlwind of Activity€¦ · You can make a difference: Strong communities build strong hospitals. 03 Support The Scarborough Hospital Foundation today. RETIRED?

10

Klaus Nienkämper isn’t a name you might immediate associate with Scarborough, but it’s indelibly linked with the community.

As a manufacturer and distributor of high end contemporary European furniture, Nienkämper Furniture is renowned the world over for quality and style. And it’s all built at their 120,000 square foot plant in north Scarborough, employing 200 people.

More recently, Nienkämper Furniture donated $250,000 to The Scarborough Hospital Foundation after being struck by the energy, passion and dedication of the hospital in its mission to provide world-class care to the community. It was his first donation and, he says, overdue.

“In the past, we’d supported cultural institutions like the Royal Ontario Museum, the Art Gallery of Ontario and on the educational side with the Ontario College of Art and Design, which of course is where the future designers we will work with come from,” said Klaus, 72, as he prepared to head to the Middle East to check on two massive supply contracts in Saudi Arabia and Azerbaijan. “We met with The Scarborough Hospital Foundation and I have to say, I was very impressed. I thought they were long overdue for that sort of support.”

Aside from the state-of-the-art MRI acquisition, what also caught his attention, was the diverse community The Scarborough Hospital serves through both campuses.

a 40-year commiTmenT To communiTy

Page 11: Dr. Neville Poy: A whirlwind of Activity€¦ · You can make a difference: Strong communities build strong hospitals. 03 Support The Scarborough Hospital Foundation today. RETIRED?

“The diversity I saw there was amazing,” he said. “It sort of reflects our factory where we have more than 35 nationalities; it’s the same at the hospital.”

The commitment to the Foundation is consistent with Nienkämper’s commitment to the community. While other manufacturers have fled to Asia where labour costs are lower, Nienkämper has not only maintained his factory in Scarborough, but expanded it.

Nienkämper makes and sells fine office furniture under license from big name designers in Europe and has weathered the recession by reaching further to find customers.

“When things slowed in the U.S., we found some wonderful projects at King Abdullah University and King

Saud University in Saudi Arabia, and now, a project in Azerbaijan,” Klaus adds. “We’ve resisted doing anything in China, though we do have tools made there and bring them back to Scarborough to produce the product.”

His own story is classic and similar to many new Canadians: Klaus arrived in Canada 42 years ago with $36 in his pocket, a graduate of a design college in Düsseldorf. He had intended on going to the U.S., but quickly changed plans when he realized he’d have to sign up for the army.

Instead, he settled in Toronto, working at odd jobs until he could get into the design world. Raising the money to buy what was then an old building in a less-than-desirable part of the city on King Street East in 1968, he struck out on his own. With determination and vision, he turned that property into a showroom for high end furniture and is responsible

11

in word and deed

‘‘The diversity I saw at the hospital was amazing...it sort of reflects our factory where we have more than 35 nationalities.

‘‘

for turning the King-Jarvis area into today’s hotbed of design showrooms.

Nienkämper still owns the building and operates a showroom there (now run by his son). In the ensuing years, he has been heralded with many awards as an entrepreneur, designer, businessman and visionary.

With the corporate gift to the Foundation in place, Klaus says he’s open to other avenues of getting involved.

“We could perhaps help with gifts in kind,” he said. “Such as furnishing their boardroom or whatever they need. We didn’t realize the kind of work they were doing and the MRI they have installed there, it’s all state-of-the-art and it’s an amazing place.”

Page 12: Dr. Neville Poy: A whirlwind of Activity€¦ · You can make a difference: Strong communities build strong hospitals. 03 Support The Scarborough Hospital Foundation today. RETIRED?

12 You can make a difference: Help our team of physicians, nurses and technologists continue to provide excellent quality of care. Donate to The Scarborough Hospital Foundation today.

The Scarborough Hospital topped all other Toronto hospitals in recent data from the Canadian Institute for Health Information (CIHI). In fact, TSH exceeded

the national average on 16 of 21 quality indicators, demonstrating the hospital’s commitment to improving quality of care.

TSH excelled in our rate for 30-day hospital mortality following stroke – the best rate in all of Ontario; our rate for vaginal birth after caesarean section (VBAC) is the best in the GTA; and our low rate of nursing-sensitive adverse events for both medical and surgical patients place us as the best among the top performers in the GTA.

Having a dedicated stroke unit means stroke patients admitted to TSH have a better chance of surviving than at any other hospital in the GTA. The rate of 30-day, in-hospital mortality following a stroke (per 100) is 8.75 at TSH, compared to the GTA average of 14.5.

“The success of that dedicated interprofessional team comes from bullet round meetings and care planning discussions for all stroke survivors,” explains Nancy Veloso, Patient Care Director, Medicine/Specialized Geriatrics. “That collaboration, communication, education and information

with patients and families, timeliness around length of stay and opportunities to move patients onto rehab are all indicators that contributed to good results in the CIHI report.”

When moms-to-be are looking to explore all of their options for childbirth, TSH is just the place to be. With a multi-disciplinary team of family doctors, obstetricians, midwives and doulas, patients are offered every option for labour, even if they have previously had a caesarean section.

TSH ranked the number one large, community hospital in Toronto for offering the option of VBAC section for its obstetrics patients, something that’s not available at every hospital.

Last year, approximately 25 per cent of new mothers at TSH delivered their baby by VBAC. This is well above the national average of just 17.46 per cent, and more than doubles the rate at most other Toronto hospitals. In fact, TSH has sustained this high rate for the past four years.

“Our first priority is to ensure safety for our patients,” says Dr. Georgina Wilcock, Chief of Obstetrics. “We reassure

The scarborough hospital is tops IN qualITy of caRE

Stroke survivor david martin and his wife, Anne hoad-reddick

(right) are thrilled with the care they received at the Scarborough

hospital’s Stroke Unit. occupational therapist winnie chui and

Physiotherapist Elaine hartley played a key role in david’s recovery.

Page 13: Dr. Neville Poy: A whirlwind of Activity€¦ · You can make a difference: Strong communities build strong hospitals. 03 Support The Scarborough Hospital Foundation today. RETIRED?

13

our patients of this by offering services such as anesthesia and paediatrics in-house. It gives them peace of mind knowing that if there are complications with the VBAC, we can do an emergency c-section at any time of the day or night.”

And TSH’s nurses are top performers when it comes to preventing adverse events for medical and surgical patients. We had the lowest rate of nurse-sensitive negative outcomes for medical patients among large community hospitals in the CE LHIN, and the third lowest rate for surgical patients.

Posting rates of 20.41 for medical patients and 27.36 for surgical patients, the hospital is well below the Canadian averages of 28.65 and 36.15 respectively when it comes to nurse-sensitive outcomes. Rates were calculated per 1,000 medical and 1,000 surgical patients discharged.

“These results represent the outstanding quality of nursing care at The Scarborough Hospital,” says Rhonda Seidman-Carlson, Vice-President, Professional Practice and Chief Nursing Executive. “We have identified nurse-sensitive outcomes as a strategic priority to ensure our nurses are supported in their practice and patients are receiving an outstanding care experience that meets their unique needs.”

‘‘We have identified nurse-sensitive outcomes as a strategic priority to ensure our nurses are supported in their practice and patients are receiving an outstanding care experience.

‘‘

The Scarborough Hospital Foundation

thanks the MRI Campaign Cabinet and

Major Gifts Committee for their leadership

in raising $4.4 million towards our goal

of $5 million – the first major capital

campaign for the Birchmount campus.

CAmPAiGN CAbiNeT

Dr. Joseph Wong – Honorary Chair

John Bankes – Campaign Chair

Dr. Timothy Devlin – Family Campaign Chair

Paul Torrie

Stephen Smith

Michael Mueller

Gordon Kirke

Mary Murphy

Arthur Heinmaa

Dr. Robert Ting

Dr. Alan Frosst

Joseph D’Cruz

Shafiq Punjani

Dr. John Wright

Michael Mazza

mAjor GiFTS CommiTTee

Minaz Rattansi – Chair

Javaid Ali Khan

Nicole Harriott

Joanna Lo

Dr. Mohammed Elahi

Dr. Narayanan Nandagopal

Denis Lanoue

Mike Ahilan

Kathy Meyers

Susanne Priest

thank You

Page 14: Dr. Neville Poy: A whirlwind of Activity€¦ · You can make a difference: Strong communities build strong hospitals. 03 Support The Scarborough Hospital Foundation today. RETIRED?

You could say radiologists are uniquely qualified to see the big picture.

While most patients never meet the doctor who plays an important role in their treatment, it doesn’t mean they should remain anonymous.

“We work in the dark,” laughed Dr. Harvey Grosman, a neuroradiologist who recently led the charge with his colleagues at Ellesmere X-Ray Associates to pledge $500,000 over the next five years toward The Scarborough Hospital Foundation’s $5 million campaign to support the MRI suite at the Birchmount campus.

“It’s critical,” he says. “You cannot have a hospital with an Emergency Department, Intensive Care Unit and an in-patient facility without access to MRI.”

About 60 per cent of MRI scans are used to diagnose neurological issues such as a stroke or brain injury.

“CT scans are not as sensitive as MRI scans in picking early stroke symptoms,” says Dr. Grosman. “And the MRI is important because it rules out other things very quickly and ensures you don’t go down the wrong road in treatment.”

The 16 or so radiologists at Ellesmere work at both campuses at The Scarborough Hospital where they pore over x-rays, CT scans and MRI scans, collaborate with patients’ front line doctors and ascertain the most accurate diagnosis.

As Dr. Grosman quickly points out, there’s a special connection to The Scarborough Hospital because it’s where he started after his fellowship in London, Ont., 42 years ago and where he returned after a 20-year stint at Wellesley Hospital as the sole neuroradiologist on staff.

“I was part of the group which looked at options for the MRI and travelled to four cities to investigate machines,” he says. “I was also the guinea pig who went into the machine to see what it would be like from the patient’s point of view, and the Siemens machine was head and shoulders above the others.”

The Siemens Aera 1.5T MRI went online just under a year ago at the Birchmount campus and has had an immediate and dramatic impact on wait times.

The $500,000 pledge will be coming from the Ellesmere X-Ray Associates’ private practice. The group has just added two more radiologists to share the workload and plans to add more doctors as their practice grows.

While radiologists generally have little direct face time with patients – although they are now taking over many procedures handled by surgeons such as draining abscesses and inserting stents – it’s nice to get a little recognition.

“We’re talking about having a plaque in the waiting room acknowledging our donation,” says Dr. Grosman, “though most patients probably still won’t know who we are.”

14

Radiologists Pledge $500,000 to MRI facility

You can make a difference: Help The Scarborough Hospital Foundation in its goal to fund new technologies, such as the new MRI machine.

Page 15: Dr. Neville Poy: A whirlwind of Activity€¦ · You can make a difference: Strong communities build strong hospitals. 03 Support The Scarborough Hospital Foundation today. RETIRED?

15

THE SCARBOROUGH W

ORL

D

LIFETIME ACHIEVEMENT AWARD

Tribute to Dr. Neville G. Poy

THE SCARBOROUGH W

ORL

D

LIFETIME ACHIEVEMENT AW

ARD

Tribute to Dr. Neville G. Poy

T h e S c a r b o r o u g h Wo r l d G a l aLifetime Achievement Award

HONOURING

Dr. Neville G. Poy

November 10th, 2012Sheraton Centre Grand Ball Room

125 Queen Street West, Toronto5:30 pm - 10:00 pm

Proceeds to Chronic Kidney Disease

THE SCARBOROUGH W

ORL

D

LIFETIME ACHIEVEMENT AW

ARD

Tribute to Dr. Neville G. Poy

THE SCARBOROUGH W

ORL

D

LIFETIME ACHIEVEMENT AWARD

Tribute to Dr. Neville G. Poy

T h e S c a r b o r o u g h Wo r l d G a l aLifetime Achievement Award

HONOURING

Dr. Neville G. Poy

November 10th, 2012Sheraton Centre Grand Ball Room

125 Queen Street West, Toronto5:30 pm - 10:00 pm

Proceeds to Chronic Kidney DiseaseFor more information please call 416-431-8130

Savethe

Date

Page 16: Dr. Neville Poy: A whirlwind of Activity€¦ · You can make a difference: Strong communities build strong hospitals. 03 Support The Scarborough Hospital Foundation today. RETIRED?

You can make a difference: Would you like to thank your surgeon or honour staff who cared for you? Please make a Grateful Patient donation online at www.tsh.to.

16

As a retired executive from Canadian Tire, Steve Bochen notices when things are running smoothly. And when he describes his

experiences at The Scarborough Hospital over the years as ‘exceptional,’ it speaks volumes to the organization’s commitment to patient care.

“I have had many medical and hospital experiences over the years in both the U.S. and Canada, mostly related to hockey injuries,” Steve explains in a letter. “Typically, they have been good. However, my experience at the Birchmount campus has been exceptional. All staff conducted themselves in a very professional manner, often with humour when appropriate, making me feel very comfortable at a difficult time.

“Obviously, staff morale is high, which is typically a sign of good operational management leadership, good up and down communication, a culture of flexibility to adjust to changing conditions. Also it is apparent that there is a good operational plan that schedules and coordinates all services,

combining technical equipment with staff teamwork in a complex environment.”

Steve’s most recent operation, to fix his knee, was performed in February by Dr. Christine Young, an orthopaedic surgeon at the Birchmount campus since 1987 and a specialist in sports injuries.

Interestingly, becoming an orthopaedic surgeon wasn’t Dr. Young’s original career choice.

“While studying physical education at the University of Waterloo, I had an injury and was laid up in hospital,” she says. “The doctor looking after me, an orthopaedic surgeon, asked me, ‘Why are you in physed?’ At the time, I thought, ‘Well, that’s a good point. Where is that going to lead me?’

“I realized orthopaedics interested me, so I upgraded my chemistry and physics, and was accepted into medical school.”

Dr. Young pursued her medical education with the intention of doing sports medicine. In fact, Dr. Young’s expertise resulted in her travelling with Team Canada’s women’s hockey team from 1998 to 2006.

Retired management execsings praises

of Tsh’s patient care

Page 17: Dr. Neville Poy: A whirlwind of Activity€¦ · You can make a difference: Strong communities build strong hospitals. 03 Support The Scarborough Hospital Foundation today. RETIRED?

This fall, The Scarborough Hospital Foundation is hosting

Workout to Give Back to Scarborough, a 10-day fitness

challenge that was created to promote health, engage our

diverse community and raise funds to support our new MRI.

The event will run from September 21 to 30. During this

time participating fitness, dance and martial arts studios,

gyms and sports leagues are asked to donate the proceeds

from a class or sporting event to The Scarborough Hospital

Foundation.

We’ll kick-off Workout to Give Back to Scarborough with

an event in Albert Campbell Square on September 21 that

will feature a secret flashdance (shhh!) – so bring your

dancing shoes!

Contact Indira Tarachandra, Marketing and Public

Relations Officer, at ext. 8342 for more information or

to get involved. To register, log on to www.tsh.to.

The Scarborough Hospital Foundation thanks for the following businesses for sponsoring the Workout to Give back to Scarborough initiative:

17

“My kids were involved in hockey, so I spent a lot of time in arenas,” Dr. Young recalls. “Everyone knew I was a doctor. One day, I was attending the Esso Nationals for Women when I was asked to treat several injuries by the Alberta team. I was there anyway, so I started looking after hockey players.”

While she no longer travels with Team Canada, Dr. Young still consults with the team.

“We have a good environment here – as good as any hospital situation these days,” she says of TSH. “It’s very positive at the hospital, and things have improved since we got the new MRI.”

Her oldest daughter is now training as an orthopaedic surgeon, finishing her first year of residency at University of Toronto.

“She has come here to assist me in the OR,” Dr. Young adds. “She also wants to focus on sports medicine, and I’m very pleased about that.”

‘‘My experienceat Birchmount campus has been exceptional...allstaff conductedthemselves in a very professional manner, often with humour...making me feel comfortable

‘‘Scarborough Town Centre

CTV Toronto

G98.7FM

Roadsport Honda

Dave’s No Frills

Michael’s No Frills

Nick’s No Frills

Page 18: Dr. Neville Poy: A whirlwind of Activity€¦ · You can make a difference: Strong communities build strong hospitals. 03 Support The Scarborough Hospital Foundation today. RETIRED?

You can make a difference: Every department in the hospital has a list of urgently needed equipment from wheelchairs to defibrillators to incubators. Please give generously to The Scarborough Hospital Foundtion at www.tsh.to

18

On May 27, at the 10th annual Walk for Values,

The Sathya Sai School in Scarborough

presented The Scarborough Hospital Foundation with

their Community Service Award to show gratitude for

the “kind and excellent work the Foundation provides

to a diverse community.”

“The programs you offer make a difference to

many, and for this we thank you,” said Umesh Solanki,

an organizer of the event, about The Scarborough

Hospital. “I cannot imagine what our city would be

like without the support and care you provide. The

values of love, sacrifice, caring, kindness, generosity,

tolerance, understanding, gentleness, respect and

dedication are all engraved on the walls of The

Scarborough Hospital.

The Sri Sathya Sai Baba Centre of Scarborough

believes service is the highest spiritual exercise

and when done with the spirit of “love all and serve

all,” it becomes a truly rewarding experience. The

group did just this when they donated 20 wheelchairs

to The Scarborough Hospital in May.

“As Sai members, we have a responsibility to share

our love and care with others,” says Mohana Thirukesan,

President of the Sri Sathya Sai Baba Centre. “We

believe that loving contributions coming from the

compassionate hearts of our members will help heal

the sick who depend on wheelchairs for mobility.”

During April and May, to mark 25 years of

community service provided by the Scarborough Sai

Centre, the Past Presidents of the organization, under

the leadership of Mani Pathmarajah, initiated the “Love

on Wheels” project. Together, with the help of Sai Centre

members, they raised the $5,200 needed to purchase

the wheelchairs. The members wished to be of service

to hospitals in the closest vicinity of Scarborough,

because they believe “charity begins at home.”

The wheelchairs arrived in May and have made a

big difference to the hospital and our patients.

Walk for Values – Community Service Award

Love on Wheels - donation

verna chen, director of Stewardship & legacy Giving

(left), was on hand to accept the award from mohana

thirukasen, President of the Sri Sathya Sai Baba centre

of Scarborough (right) and nayana Anantharajah, student

at the Sai School (centre).

members of the Sri Sathya Sai Baba centre of Scarborough

visited the hospital to see the new wheelchairs. Standing (left

to right): michele varela, mani Pathmarajah, Sri Siva, michael

mazza, Bala Balachnadran. Seated: logi mariathasan, Sarada

yogeswaran, mohana thirukesan

“They are the fundamental principles required

for treating patients with emotional, mental and

physical illnesses. These values are aligned with Walk

for Values and the organizers share in your vision in

making a difference in the community by helping and

serving those in need.”

Page 19: Dr. Neville Poy: A whirlwind of Activity€¦ · You can make a difference: Strong communities build strong hospitals. 03 Support The Scarborough Hospital Foundation today. RETIRED?

19

Countering the stigma of mental illness, especially in certain communities, has been an ongoing mission of the Mental Health Services

Department of The Scarborough Hospital.One of those communities – a large Chinese

population located around the Birchmount campus of TSH – is well served by the hospital’s seven Chinese psychiatrists and a strong contingent of Chinese nurses and support staff.

“We have a good working relationship with the local Chinese community, and we try to have a good representation of psychiatrists who can relate to the Chinese population – understanding the culture and language,” explains Psychiatrist Dr. Thomas Choy, a native of Hong Kong. “Our psychiatrists each come from different backgrounds, and that reflects the Chinese population, which is very diverse.

“We try to be culturally relevant and, as far as I know, we are the best known provider of mental health services among the local Chinese community.”

TSH Mental Health Services also offers literature in Chinese on a variety of mental health issues, such as suicide prevention, bipolar, depression and schizophrenia. And over the years, TSH has nurtured an excellent relationship with Hong Fook Mental Health Association, which provides a wide range of

mental health services to the East and Southeast Asian communities.

“Many Chinese new to Canada face language barriers, or a lack of education about what resources are available and how to access them,” explains Psychiatrist Dr. Regina Liu. “They often experience social isolation, major cultural adjustments to Canadian customs, climate and transportation.”

And that is why TSH continues to seek new ways to reach out to its Chinese community in an effort to provide effective treatment options that are culturally relevant.

“Dr. Karen Shin is a specialist on Cognitive Behaviour Therapy, and does one-on-one therapy with patients as well as running a Cognitive Behaviour Therapy group for patients primarily with depression,” explains TSH’s Chief of Psychiatry, Dr. Stephen Barsky. “Dr. Jacqueline Sze is working with family physicians and residents in a Shared Care Clinic for their patients with mental health issues. She is also working on a Concurrent Disorders Clinic. Our Child Psychiatrist, Dr. David Ng, speaks fluent Cantonese.

“In addition to our psychiatrists who serve Chinese clients, our Occupational Therapist in the inpatient side speaks Cantonese, and our outreach worker in nursing homes speaks Cantonese. We have several nurses who also speak Chinese.”

Unique services for chinese community

Page 20: Dr. Neville Poy: A whirlwind of Activity€¦ · You can make a difference: Strong communities build strong hospitals. 03 Support The Scarborough Hospital Foundation today. RETIRED?

We can help you explore options to leave a legacy to save patients’ lives at The Scarborough Hospital. Consider a Charity Child in your Will planning. First consider your family’s needs and then give to causes that may be important to you. The estate taxes you will have to pay may be offset by the legacies you leave to charity.

Call Verna Chen at 416-438-2911 Ext. 6040

www.tsh.to

What’s missing in your legacy? Is it charitable giving?

College☐✓

Retirement☐✓Kids’ College ☐✓House☐✓Kids☐✓Career ☐✓Wedding☐✓

http://www.leave-a-legacy.on.ca/charitychild.html

Charitable Registration Number 11914 2263 RR0001

Legacy/Bequest ☐

Birchmount campusAdministration Offices, Level 13030 Birchmount RoadScarborough, ON M1W 3W3

General campusMedical Mall, Suite 1083030 Lawrence Avenue EastScarborough, ON M1P 2T7

Please leave a legacy in your Will to The Scarborough Hospital Foundation