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Any organisation will tell you that its greatest asset is its people and eThekwini Municipalitysubscribes totally to this view. Within its staff complement of close to 20 000 employees youwill find a diverse range of expertise, such as is found in few other organisations.With this Careers Brochure we are delighted to present you with an overview of the variouspositions and career opportunities within our Municipality.The Municipality’s Long Term Development Framework (LTDF), and it’s medium term 5-yearIntegrated Development Plan (IDP) have committed the Municipality to diverse projects andstrategies to develop the region and its citizens. The key legs of this strategy are meeting basicneeds, strengthening the economy and building skills and technology. To this end the Municipalityis constantly seeking creative, hard working and skilled staff to successfully achieve thesestrategic objectives.This Brochure will acquaint you with the various functions and services of the seven Clustersand 32 Units of the Municipality and serve as a comprehensive guide to school leavers, students,and the public in general, who are seeking information on the careers available in this dynamicorganisation. Additional information can be found about the various posts within the Units and,in particular, the requirements for entry-level posts is mentioned.The Municipality's employment policies and practices are committed to developing a multi-culturaland diverse workforce that is non-racist, non-sexist, and non-discriminatory. In keeping with ouremployment policy we are committed to a work-force based on merit, high skills levels and highwork ethic in order to provide the public with the best service possible.The publication of this Careers Brochure is intended to introduce you to the very exciting, diverseand rewarding world of local government within the EThekwini Municipal Area.

Councillor Obed Mlaba Dr Michael Sutcliffe(His Worship The Mayor (Municipal Manager)of eThekwini Municipality)

Open letter from His Worshipthe Mayor of eThekwini Municipality,

Councillor Obed Mlabaand The City Manager,

Dr Michael Sutcliffe

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Contents

Contents

Contents

From the Mayor and City Manager ...................................................................1

EThekwini Municipality Organisational Structure...............................................4

Office of the City Manager .................................................................................5

Geographical Information and Policy Unit 5

Internal Audit and Performance Management Unit 7

International and Governance Relations Unit 9

Ombudsperson and Investigations Unit 12

Legal Services Unit 13

Sustainable Development and City Enterprises Cluster ..................................15

Development Planning, Environment and Management Unit 15Strategy and Policy Department 15Development Mangement Department 16Environmental Management Department 17

Economic Development and Facilitation Unit 22

Business Support Unit 25

Markets Unit 28

Procurement and Infrastructure Cluster...........................................................31

Supply Chain Management Unit 31

Housing Unit 36

Electricity Unit 39

Water and Sanitation Unit 40

Cleansing and Solid Waste Unit 42

Engineering Unit 44Roads and Stormwater Department 44Architectural Department 45Surveying and Land Information Department 49

Transport Authority Unit 50

Contents

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Cont

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Health, Safety and Social Services Cluster .....................................................53

Health Unit 53

Metropolitan Police Unit 64

Emergency Services Unit 68

Parks, Recreation and Culture Unit 72Parks, Leisure and Cemeteries Department 72Sport and Recreation Department 73Libraries and Heritage Department 74

Museums Department 74Metropolitan Library Services 77

Governance Cluster .........................................................................................79

City Hall Administration and Secretariat Unit 79

Communication Unit 86

Regional Centres Unit 88

Community Participation and Action Support Unit 90

Corporate and Human Resources Cluster.......................................................93

Human Resources Unit 93

Skills Development Unit 97

Management Services and Organisational Development Unit 99

Occupational Health and Safety Unit 100

Treasury Cluster ............................................................................................106

Income and Expenditure Units 106

Real Estate Unit 110

City Fleet Unit 111

Benefits When Employed by the Municipality ................................................113

Contact Details...............................................................................................114

EThekw

ini Municipality

Organisatio

nal StructureET

hekwini M

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rganisational Structure

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City Manager

Office ofthe CityManager

SustainableDevelopment

and CityEnterprises

Cluster

Procurementand

InfrastructureCluster

Health,Safety and

SocialServicesCluster

GovernanceCluster

Corporateand HumanResources

Cluster

TreasuryCluster

TransportAuthority

Unit

EngineeringUnit

Cleansingand

Solid WasteUnit

GeographicalInformation

& PolicyUnit

Internal Auditand

PerformanceManagement

Unit

Internationaland

GovernanceRelations

Unit

Ombuds-person

andInvestigations

Unit

DevelopmentPlanning,

Environmentand

ManagementUnit

EconomicDevelopment

andFacilitation

Unit

BusinessSupport

Unit

MarketsUnit

CityEnterprises

Unit

HousingUnit

ElectricityUnit

Waterand

SanitationUnit

HealthUnit

MetropolitanPoliceUnit

EmergencyServices

Unit

CommunityParticipationand Action

SupportUnit

RegionalCentres

Unit

CommunicationUnit

City HallAdministration

andSecretariat

Unit

HumanResources

Unit

SkillsDevelopment

Unit

ManagementServices

andOrganisationalDevelopment

Unit

LegalServices

Unit

OccupationalHealth and

SafetyUnit

Supply ChainManagement

Unit

Parks,Recreationand Culture

Unit

IncomeUnit

ExpenditureUnit

RealEstateUnit

CityFleetUnit

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Geographical Information & Policy Unit

Functions and ServicesThe function of the Unit is to provide policy direction to the City Manager, Deputy City Managers,and Unit Heads through the conceptualisation and development of City strategic plans, policiesand programmes including:

Policy, Strategy, Strategic Budgeting and Legislation Development

A 5-year IDP in compliance with the Municipal Systems Act No. 32 of 2000, which is reviewedannually,

Strategically analyse the Capital Budget and Operational allocations for all Clusters,

The continuous alignment of the Municipality in terms of policy requirements, service deliverybest practices, and the Spatial Development Framework

Research and Statistical Analysis

Reliable research results at a Municipality wide level that supports the aims and objectivesof the IDP

Data, Information and Communication.

GIS and research based socio-economic reports that inform and support strategic decision-making.

IT employeemonitoring allcomputer programmesoperating in theMunicipality

Office of the City Manager

GeographicalInformation

& Policy Unit

Internal Auditand

PerformanceManagement

Unit

Internationaland

GovernanceRelations

Unit

Ombuds-person

andInvestigations

Unit

LegalServices

Unit

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A communication system that disseminates key information and reports to management,elected officials and external stakeholders

Strategic Advocacy

Strategic Support for the City Manager, Deputy City Managers and Heads

Technical and Professional Fields

Analysis of Urban and Rural Development Dynamics,

Quantitative and Qualitative Social Research,

Spatial and GIS Analysis,

Public Sector Policy Analysis and

Strategic City Planning.

Responsibilities of Major Functions

Job Title Functional AreaProgram Manager Manages strategic planning and/or research projectsChief Policy Analyst Provides management assistance in strategic planning

and/or research projectsSenior Policy Analyst Undertakes Council strategic planning and/or research

projectsPolicy Analyst Plays a supporting role in Council strategic planning

and/or research projects

Entry Level, Qualifications and Experience

Job Title Preferred RequirementsProgram Manager Appropriate Masters Degree

Extensive relevant work experienceChief Policy Analyst Appropriate Masters Degree

A minimum of 4 years of relevant work experienceSenior Policy Analyst Appropriate Honours Degree

A minimum of 2 years of relevant work experiencePolicy Analyst Appropriate Honour’s degree/ Post Graduate Diploma

in a relevant fieldMust have acquired the preferred qualifications andabilities.

TrainingThe Municipality provides all staff with skills development training.Employees are assessed on a regular basis and training is recommended to suit individual needs.

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Internal Audit and PerformanceManagement Unit

Functions and Services

Assurance that Management’s financial and operational objectives for the organisation arebeing achieved.

Identification of high risk areas within the organisation and assessing whether they are beingproperly controlled in a cost-effective manner.

Identification of potential areas to improve performance and eliminate unnecessary costs.

Provision of an assessment that the Municipality’s operations� are working economically,efficiently and effectively.

Assessment of whether the computerised systems are operating as intended and in a costeffective manner.

Provison of a consultancy service to Management designed to add value and improve themunicipality’s operations.

Management and auditing of the Performance Management system, which is a system thatevaluates and assesses management performance in meeting the organisations objectives.

Technical and Professional Fields

Risk and Compliance Audits

Contract Audits

Value for Money audits

Information Technology Audits

Performance Management

Financial Audits

Forensic Audits

IT Audits

Quality Assurance

Specialised training and development

Research into best practices

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Responsibilities of Major Functions

Job Title Functional AreaSenior Auditor Plans, conducts, reports and follows up on all

encompassing auditsControls and directs activities of subordinate staff;Provides consulting services to Management

Auditor Conducts audits, document business processes, document findings and follows up audits per Plan.Supervises activities of subordinate staff for specificassignments

Senior Audit Officer Executes approved audit programsCarries out research and gathers informationCompiles work papers, document findingsFollows up on audits, and supervises subordinate staffon specific assignments

Audit Officer Carries out compliance testingCompiles work papers and document findings

Education Officer Establishes training needs and manage and providespecialised training for all levels of staffProvides learning resources and empowers studentswith practical work exposure

Senior Computer Auditor Plans, performs, reports and follow up on InformationTechnology auditsSupervises subordinate staffUndertakes independent extraction and interrogation ofdataProvides specialised advice during development andintegration of IT systemsProvides IT training and support to other staffProvides technical consulting services

Computer Auditor Performs and prepares draft reports on IT auditsSupervises subordinate staff on specific assignmentsUndertakes independent extraction and interrogation ofdata from minor IT systemsProvides specialised advice during development andintegration of minor IT systemProvides IT training and support to other staff andprovides technical consulting services

Senior Computer Audit Officer Performs and follows up on IT auditsSupervises subordinate staff on specific assignmentsProvides IT support to other audit staff

Computer Audit Officer Performs and follows up on IT audits

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Entry Level Requirements, Qualifications and Experience

Job Title RequirementsSenior Auditor B Comm/CIA or equivalent

Several years of relevant experienceAuditor Relevant Degree/Diploma

Several years experience with computer literacyGood communication, written and oral skills

Senior Audit Officer Matric and progress towards appropriate degree/diplomaGood communication skillsRelevant experience with computer literacy

Audit Officer MatricWork experience with computer literacy and goodcommunication skills

Education Officer B. Com or equivalentThree years of relevant auditing experience

Senior Computer Auditor Relevant IT degree/diploma/ CISAExtensive experience in IT and computer audit,report writing, communication skills

Computer Auditor Appropriate degree/diploma related to ITConsiderable IT experience and communication skills3 years computer auditing experience

Senior Computer Audit Officer Matric and progress towards IT related degree/diplomaComputer literacy.

Computer Audit Officer Matric, computer literacy

TrainingSpecialised training given to all staffDepartment provides all staff with Skills development trainingEmployee is assessed on a regular basis and training is provided to suit individual needsAssisted education available to employees pertaining to the particular jobsLearnership students provided with Specialised training and on-the-job training

International and Governance RelationsUnit

Functions and Services:

To ensure that all international relations and relations with all spheres of government in SouthAfrica give maximum value and effectiveness to the Integrated Development Plan of theeThekwini Municipality.

To provide International and Intergovernmental Relations policies, programs and projectsthat enhances the implementation of municipality’s Integrated Development Plan.

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To provide strategic support and guidance to all clusters on all International and GovernanceRelations policies and programs. Ensure that a positive international profile of the eThekwiniMunicipality is maximized.

Technical and Professional Fields

International Relations Managing and coordinating all existing Sister City agreements. Throughthe sister city’s programme the unit will ensure that the municipality develops a globalpartnership for development and environmental sustainability. All Sister city partnerships arebased on formal cooperation agreements that focus on the following areas of cooperation:

Economic development and trade and investment promotion.

Sport and youth development, Social upliftment and development, Environment protection,Culture, arts and tourism, Health, Educational support, skills transfer and sharing of skills andmodels of good practise, Promoting political, social and economic good will between Durbanand international cities.

Safety and security

Researching and recommending strategic international cities to partner with the eThekwinimunicipality.

International relations support services to council and clusters

Providing a service to all clusters on international relations to ensure efficiency, effectivecoordination, liaison with relevant authorities and pre and post visit reporting mechanisms.

Providing strategic advise and support to the Mayors office, the Speaker, the City Manager,Deputy City Managers and Heads of Units on all proposed international visits and partnerships.

Coordinating all support services to all clusters/units implementing projects that haveinternational partners.

International donor relations

Developing data basis and central registry of all existing contracts with international donoragencies.

Accessing international donor agencies to develop partnerships with relevant line departmentsand organs of civil society within the municipality

Hosting events that profile the municipality amongst international donor agencies.

Coordinating relations with International agencies such as:United Nations and all their branches – e.g. UNHCR, UNITAR, UN-Habitat (InternationalSafer City Conference), International Labour Organisation World Bank, International HomelessPeoples Federation – Sao Paulo, India, USAID, European Union

Ensuring that the eThekwini Municipality plays a strategic and constructive role and gainsmaximum and strategic benefits from agencies such as: NEPAD, AFRICAN UNION, EUROPEANUNION, SADEC, INTERNATIONAL FRATERNAL ORGANISATIONS, UNITAR, USAID,EUROPEAN UNION, WORLD BANK AND IMF

Inter-government relations

Coordinating and managing all municipal relationship with other spheres of government.

Monitoring alignment of municipal budgets and IDP implementation with provincial and nationalgovernment departments.

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Coordinating and aligning all events that involve other spheres of government.

Promoting efficient lines of communication and between the municipality and other spheresof government.

Ensure efficient relations and sharing models of good practice with other municipalities.

Events and Protocol services

The unit also ensures that all events and protocol services within the municipality are efficientand promote goodwill between councilors, officials and citizens.

Ensures proper protocol services at all local, national and international events hosted in themunicipality.

Ensures that there is effective internal and external communication and cooperation in theplanning and implementation of all municipal events.

Ensures that all events hosted within the municipality promote the economic, political andsocial well being of the municipality.

Ensures that all event and protocol supports services are provided to all clusters within theeThekwini Municipality.

Ensures that all Mayoral receptions involving International and Intergovernmental partnersare properly managed and communicated.

Coordinates the mayoral diary, speakers programme, city managers programme.

Co-ordinates and liaises with municipal entities and events to ensure efficiency, effectivecommunication and positive profile of the municipality. Co-ordination and liaison with: -DURBAN

AFRICA, INTERNATIONAL CONVENTION CENTRE, DURBAN INVESTMENT PROMOTIONAGENCY, KWAZULU-NATAL TOURISM, TRADE AND INVESTMENT KWAZULU-NATAL,DURBAN CHAMBER OF COMMERCE, AIRPORTS COMPANY – DURBAN INTERNATIONALAIRPORT

Coordinates the annual Celebrate Durban Programme

Responsibilities of Major Functions

Job Title Functional AreaSenior Managers Events, Protocol, Logistics, International and Donor

Relations and Inter-government Relations.Project Officers Events, Protocol, Logistics, International & Donor

Relations, Intergovernmental relations.

Entry Level, Qualifications and Experience

Job Title RequirementsSenior Manager Matric, Bachelor’s Degree + minimum three years

experience- Subjects political science, publicadministration, foreign languages, communications,event management, international affairs, marketing andPR.

Project officers Matric, relevant undergraduate three year qualificationand three years experience. 1111

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TrainingOpportunities for internships on application from tertiary institutions.

Ombudsperson and Investigations Unit

Functions and Services

Co-ordinate and drive the education campaign on fundamental rights within the eThekwiniMunicipal Area

Unify the workforce through the eradication of discriminatory practices

Investigate and deal with all forms of municipal mal-administration, corruption and otherfraudulent conduct for the purpose of protecting the public against abuse by officials

Protect Council from corrupt external forces

Devise and implement a ‘clean administration’ programme

Appropriately address issues of discrimination and promote equality

Technical and Professional Fields

Workplace Ethics

Forensic Investigation

Ombudsmanship

Human Rights

Equality

Administrative Justice

Fraud Prevention

Responsibilities of Major Functions

Job Title Functional AreaForensic Auditor Undertakes fraud reviews and corruption analysis in

collation and analysis of statistical data and of a qualitativeand quantitative nature during the forensic investigationprocess

Forensic Investigator Investigates allegations of fraud and corruptionCollates evidence in order to prove allegations andpresents this evidence in a disciplinary hearing and/orcourt of law

Ombud Officer Ensures that incidents of mal-administration and abuseof power are adequately investigated and dealt with inaccordance with the law and applicable policiesAlso ensures that the Municipality observes and respectshuman rights, especially regarding equality andadministrative justice1212

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Entry level Requirements

Job Title RequirementsForensic Auditor A relevant commerce degree

Relevant experience, computer literacyForensic Investigator A relevant tertiary qualification

Knowledge of Criminal Law, Criminal Procedure andLaw of EvidenceRelevant experience and computer literacy

Ombud Officer A relevant tertiary qualificationKnowledge of Constitutional Law, Administrative Lawand Law of Evidence

Training

Specialised training given to all staff

Department provides all staff with Skills Development training

Employee is assessed on a regular basis and training is provided to suit individual needs

Assisted education available to employees pertaining to the particular jobs.

Learnership students provided with specialised training and on-the-job training.

Legal Services Unit

Functions and ServicesProvides litigation, legal drafting, licensing and translation services and a legal advisory serviceto council, committees and officials.

Technical and professional Fields:

Legal

Translation / Interpreting of Official Languages

Responsibilities of Major Functions

Job Title Functional AreaHead: Legal Services Manages the Department assisted by two Deputies.Deputy Head: General LegalAdvisory & Litigation

Oversees the duties performed by Legal advisers Legal advisingCollections and Litigation.

Deputy Head: Legislation andLicensing

Oversees the section that deals with the drafting ofbylaws and the Business Licensing section.

Chief Legal Adviser Litigation Oversees Litigation duties by Legal Advisers in the HighCourt, Magistrate Courts and the Labour Court. .

Chief Legal Adviser: Legal Support Oversees Legal Advising, contracts drafting to variousclusters of the Council.

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Chief Legal Adviser: Legislativedrafting.

Oversees the drafting of by-laws.

Manager Licensing Manages the Business Licensing Section .Principal Legal Advisers/ SeniorLegal Adviser/ Legal adviser:Litigation

Deals with Litigation matters.

Principal Legal Adviser/ SeniorLegal Adviser/ Legal Adviser:Legal Support

Provides Legal advising to various clusters and committees of the Council.

Senior Legal Adviser/ LegalAdviser: Legislative Drafting

Deals with the drafting of by-laws.

Manager: Translation/Interpreting Services

Oversees a section that deals with translation of officialCouncil’s documents and interpreting at Councils andCommittee meetings.

Entry Level Requirements, Qualifications and Experience

Job Title Entry Level RequirementsHead: Legal Services Relevant qualification and several years experience at

senior management levelDeputy Head: General LegalAdvisory & Litigation

Relevant qualification and several years experience atsenior management level

Deputy Head: Legislation andLicensing

Relevant qualification and several years experience atsenior management level

Chief Legal Adviser Litigation LL.B5 years experience.

Chief Legal Adviser: Legal Support LL.B5 years experience.

Chief Legal Adviser: Legislativedrafting.

LL.B 5 years experience.

Manager Licensing 3 year Degree3 years experience.

Principal Legal Advisers/ SeniorLegal Adviser/ Legal adviser:Litigation

LL.B 3 years experience.Progression upon attainment of experience andproficiency in duties.

Principal Legal Adviser/ SeniorLegal Adviser/ Legal Adviser: LegalSupport

LL.B 3 years experience. Progression upon attainment of experience andproficiency in duties.

Senior Legal Adviser/ LegalAdviser: Legislative Drafting

LLB degreerelevant litigation experience Progression upon attainment of experience andproficiency in duties.

Manager: Translation/Interpreting Services

Bachelor’s degreerelevant experience

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Sustainable Development & CityEnterprises Cluster

Development, Planning, Environment& Management Unit

Strategy and Policy Department

Functions and ServicesThe Strategy and Policy Department’s functions extend over the entire eThekwini and range fromSpatial Development Planning, development of the Land use Management System to managementof the Town Planning Scheme.The Strategy and Policy Department comprises of the following:

Framework Planning

Strategic planning in short term

Framework planning

Spatial development planning

Town Plannersoverlooking TownPlanning Scheme

DevelopmentPlanning,

Environment andManagement

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EconomicDevelopment

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BusinessSupport

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MarketsUnit

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