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Hüseyin Uğur, 2004 Dr Dr . . Huseyin Ugur Huseyin Ugur Member, IMEKO Technical Board Consultant, World Bank Specialist on Measurements, Testing, Standards and Quality Former President of Turkey National Metrology Institute Former Board Member, Turkish Society for Quality

Dr . Huseyin Ugur

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Dr . Huseyin Ugur. Member, IMEKO Technical Board Consultant, World Bank Specialist on Measurements, Testing, Standards and Quality Former President of Turkey National Metrology Institute Former Board Member, Turkish Society for Quality. Metrology, Standards, Testing & Quality Systems - PowerPoint PPT Presentation

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Page 1: Dr .  Huseyin Ugur

Hüseyin Uğur, 2004

DrDr.. Huseyin Ugur Huseyin Ugur

• Member, IMEKO Technical Board

• Consultant, World Bank

• Specialist on Measurements, Testing, Standards

and Quality

• Former President of Turkey National Metrology

Institute

• Former Board Member, Turkish Society for

Quality

Page 2: Dr .  Huseyin Ugur

Hüseyin Uğur, 2004

Metrology, Standards, Testing & Quality Systems

Joint World Bank and Turkey

Innovation and Competitiveness Practitioners Workshop

19-21 April 2004

İstanbul

Dr. Hüseyin Uğur

Page 3: Dr .  Huseyin Ugur

Hüseyin Uğur, 2004

• Quality and MSTQ Systems• Role of Measurements in Our Life• International Metrology System• MSTQ System in Turkey• IBRD in Support of MSTQ System of Turkey• IBRD Experience • Role of UME in the MSTQ System of Turkey

Hüseyin Uğur, 2004

Contents

Page 4: Dr .  Huseyin Ugur

Hüseyin Uğur, 2004

Quality : Conformity to the standards and fulfillment of customer expectations

Quality during productionQuality Systems/Quality Assurance

Quality for marketing

•During production we have to do every thing right !•After production, during marketing, we have to prove that we have done it right, so we have to perform tests to convince the purhasers. •But after production full tests can’t be done on all products, so we need an assurance that all goods confirm to specifications and expectations

Quality and MSTQ Systems

Hüseyin Uğur, 2004

Page 5: Dr .  Huseyin Ugur

Hüseyin Uğur, 2004

Quality and MSTQ Systems

Area Purpose

Production Improve the qualityTrade Fairness, justice

Import Control Prevent low quality productsExport Control Increase international market share

Technical Barriers Put technical barriers to protect local industry

Is for Consumer Protection

MSTQ Systems effect almost all aspects of our life

Page 6: Dr .  Huseyin Ugur

Hüseyin Uğur, 2004

Main Drivers•GATT/TBT Agreements•Customs Union Agreements•Bi-lateral Trade Agreements•Harmonization (mostly EU)•Globalization

Outcome•Three Levels of Structure (International, Regional, National)•Importance of Regional Organizations is increasing•Multi-lateral Recognition Agreements are quite common•Conformity Assessment Network is established

Test once, market everywhere. But the tests should be accepted by the purchaser.Number of international trade partners is in thousands.How can the “acceptance problem” solved?

Quality and MSTQ Systems

Hüseyin Uğur, 2004

Page 7: Dr .  Huseyin Ugur

Hüseyin Uğur, 2004

MSTQ System Metrology

StandardizationTestingQuality

Conformity Assessment SystemCalibrationTestingAnalysisVerificationInspectionType Approval Certification

Providers AssuranceStandardization AccreditationMetrology

SupportersRegistration

Quality and MSTQ Systems

In Short

Detailed

Hüseyin Uğur, 2004

Page 8: Dr .  Huseyin Ugur

Hüseyin Uğur, 2004

MeasurementsConstitute 5-12% of GNP of a developed nation

Used in productionUsed in trade (Legal Metrology)Used in healthUsed in everyday lifeUsed by militaryUsed in research

Measurements are the basis for the conformity assessment processes

Need for a uniform and structured system after industrial revolution. Studies for such a system lasted for more than 300 years. In 1875 a harmonized system was established.This System is called the “Meter Convention” and is the oldest

international agreement still operational.

Role of Measurements in Our Life

Hüseyin Uğur, 2004

Page 9: Dr .  Huseyin Ugur

Hüseyin Uğur, 2004

NIST Contributions toNational Reference

System for Cholesterol

Measurement Improvement 1969 - PresentMay Save $100M/year in Treatment Costs

1967 - SRM 911Pure Cholesterol

1980 - Definitive Method forSerum Cholesterol

1981 - SRM 909 Cholesterol inHuman Serum

1988 - SRMs 1951 & 1952Cholesterol in Serum

1994 - Definitive Method for Serum Triglycerides

1996-7 - Values for HDL & LDL Cholesterol

1949 23.7%

1969 18.5%

1980 11.1%

1986 6.4%

1990 -1994 5.5 - 7.2%*

UnnecessaryTreatments

UntreatedDisease

Correct Value

FalsePositives

FalseNegatives

Wasted $$$Wasted $$$DeathDeath

* Data fromGAO/PEMD-95-8

Improved Cholesterol Measurement Accuracy Saves Health Care Dollars

Cholesterol Measurements *

Hüseyin Uğur, 2004* From NIST

Page 10: Dr .  Huseyin Ugur

Hüseyin Uğur, 2004

International Metrology System

Hüseyin Uğur, 2004

Page 11: Dr .  Huseyin Ugur

Hüseyin Uğur, 2004

International Metrology System

Hüseyin Uğur, 2004

Mutual Recognition Arrangement

Scheme of Key Suplementary Comparisons *

* From BIPM

Page 12: Dr .  Huseyin Ugur

Hüseyin Uğur, 2004

Industrial Scientific Legal

BIPM

EUROMET

UME

WELMAC

ILAC

TÜRKAK

OIML

ÖSGM

EA

International

Regional

National

International Metrology System and TurkeyInternational Metrology System and Turkey

Hüseyin Uğur, 2004

MSTQ System in Turkey

Page 13: Dr .  Huseyin Ugur

Hüseyin Uğur, 2004

MSTQ System in Turkey

ProvidersMetrology UMEStandardization TSE

AssuranceAccreditation TURKAK

SupportPatents and Intellectual Rights TPE

OthersLaboratories TURKLABVerification, Type Approval Ministry of Industry and TradeCoordination CAB (Comformity Assessment Board) Quality KalDer

Main Organizations in Turkey

Page 14: Dr .  Huseyin Ugur

Hüseyin Uğur, 2004

IBRD and MSTQ in TurkeyTDP (Technology Development Project) 1992-1997

Metrology (UME)Standardization (TSE)Testing (TSE)Certification (TSE)

ITP (Industrial Technology Project) 1997-2004

Metrology (UME)Testing (UME)Registrations and Patents (TPE)

IBRD Support of MSTQ System in Turkey

Hüseyin Uğur, 2004

Page 15: Dr .  Huseyin Ugur

Hüseyin Uğur, 2004

Understanding and philosophy of UME in 1992

Conformity Assessment System of Turkey should be compatible to the International and Regional (European) Systems

UME is the major player in the Turkish Conformity Assessment System

UME must operate along the lines of well established metrology institutes

UME should be an important part of the International Metrology System

UME should be able to sign recognition agreements

In 15 years UME should close the the gap of 100 years, and IBRD projects are the main tools in order to accomplish this task.

Brief Development of UME

Page 16: Dr .  Huseyin Ugur

Hüseyin Uğur, 2004

ChallengeMeasurement science and technology (metrology) should be well ahead of other branches of science and technology.

A metrology institute should be able to calibrate any equipment the customer has. In order to do that, metrology institutes should have better measurement systems and techniques compared to their customers.

What happens if the customer has the state of the art measurement system the money can buy (frequently the case)?

Then metrology institutes must develop their own measurement equipment and techniques that are better than any commercial system.

This requires rather advance research, wide cooperation among similar institutes and is very costly.

Brief Development of UME

Page 17: Dr .  Huseyin Ugur

Hüseyin Uğur, 2004

Advantages of Using IBRD Funds

Structured Decision MakingWell established and long term rulesCentralized information/advise pointSecured and planned fundingLow indirect and real costs

Disadvantages of Using IBRD Funds

Generalized rules, in some cases not enough flexibilityReplacement of key IBRD staff during the life-time of the ProjectHigh direct and apparent costs

IBRD Experience

Page 18: Dr .  Huseyin Ugur

Hüseyin Uğur, 2004

Main ChallengeDo every thing right and with a high quality

Be fast and efficient

Go by the book

Success depends on the “book” and optimization of these normally orthagonal (non-compatible) parameters.

IBRD Experience

Page 19: Dr .  Huseyin Ugur

Hüseyin Uğur, 2004

Problems EncounteredIBRD

Not enough flexibility in some cases

Borrower (Turkish Government)Coordination between Treasury and State Planning Office.Compatibility of IBRD and local rules.Providing the necessary inputs for the Project such as

Counterfund fundingStaffing

Implementing Agency (TUBITAK/UME)Adoptation to mostly strict rules (not to be able to understand the logic behind the rules).Inability to solve procurement related problems in a short time.Preparation of technical specifications for procurement.

IBRD Experience

Page 20: Dr .  Huseyin Ugur

Hüseyin Uğur, 2004

Suggested Solutions•Splitting the Implementation Rules as General and Project Specific Rules

•Assigning an organizational advisor to act as an arbitrator with a similar role of Engineer in the construction projects •General Rules are fixed throughout the Project•Project Specific Rules can be modified by the suggestion of the Advisor and acceptance of IBRD and the Implementing Agency

IBRD Experience

Page 21: Dr .  Huseyin Ugur

Hüseyin Uğur, 2004

Main source of know-how on measurements

Provider of national measurement standards

Technical support to accreditation and standardization

International representation

Support to industry by technology transferTrainingConsultancy

Creation of a new industry on measurementsProfessional laboratoriesEquipment manufacturersEquipment importersConsultants

Role of UME in the MSTQ System

Page 22: Dr .  Huseyin Ugur

Hüseyin Uğur, 2004

In TurkeyMeasurements constitute roughly 20 billion USD/yearDirect calibration, test and measurement market is worth 100 million

USDDirect conformity assessment market is 500 million USD10% of industrial exports are directly effected by the conformity assessment system (3 billion USD/year)

UME contribution to GNP in 2003 is 250-470 million USD depending on the model used.

Up to now total spending for UME is 76 million USD in 12 years.

Role of UME in the MSTQ System

Page 23: Dr .  Huseyin Ugur

Hüseyin Uğur, 2004

UME has started with 12 people and 200,000 USD worth of equipment in 1992. In that year total income from industrial services was 12,000 USD and UME could handle only 1% of the calibration requests.

With two IBRD Projects, at the end of 2003, UME had 190 people, 1,600,000 USD industrial income and could handle 80% of calibration requirements of Turkish Industry.

At the end of 2006, UME plans to have 300 people, 3,000,000 USD industrial income and will be able to handle 95% of calibration needs of the industry.

Main Progress of UME (1992-2006)

Role of UME in the MSTQ System

Page 24: Dr .  Huseyin Ugur

Hüseyin Uğur, 2004

MSTQ System of Turkey and UME today

MSTQ System is compatible to European practices except in legal metrology and some areas in testing.

Legal Metrology will be ready in couple of years.

New test laboratories are being established.

UME is part of European System and is well accepted by the International System.

UME takes part in the management of many metrology organizations.

Role of UME in the MSTQ System

Page 25: Dr .  Huseyin Ugur

Hüseyin Uğur, 2004

Understanding and new philosophy of UME in 2002

Now UME has fulfilled all the targets set in 1992 in 10 years, rather than initially anticipated 15 years, more ambitious targets can be set:

In 10 years UME should become one of the major metrology institutes in the world, helping for a larger share of Turkish exports.

UME should have a very important role in Turkey for the usage of sophisticated measurements and techniques for the scientific and technological development of the country.

UME should provide the necessary know-how to the industry for more efficient, profitable and reliable production.

Role of UME in the MSTQ System

Page 26: Dr .  Huseyin Ugur

Hüseyin Uğur, 2004

In the last ten years there was a tremendous development in Turkey in the area of conformity assessment.

UME played a very crucial role in this development.

Two IBRD projects that supported the MSTQ System in Turkey have played a very important role in this development.

Thank You for your patience

Role of UME in the MSTQ System

Page 27: Dr .  Huseyin Ugur

Hüseyin Uğur, 2004

DrDr.. Huseyin Ugur Huseyin Ugur

• Member, IMEKO Technical Board

• Consultant, World Bank

• Specialist on Measurements, Testing, Standards

and Quality

• Former President of National Metrology Institute

• Former Board Member, Turkish Society for

Quality