Smart solutions for water management

Dr. Chandra Mohan B, IAS,Managing Director,

Chennai Metropolitan water supply and sewerage board

Chennai – the growing metropolis• Chennai city – east coast -72 lakhs - 426 sq km• Metropolitan area – 1crore – 1189 sq km• Annual growth rates between 3-8%• IT hub – Cognizant,

Google etc. • Global Auto hub –

Ford, Hyundai, Renault

Benz, • Cultural hub of

classical music and dance

City of temples

and skyscrapers

Home to classical dance schools

and global software majors

The water challenge need for smart solutions

• CMWSSB Started in 1978• Demand is 1000 mld• No perennial source nearby• Local sources minimal• Rainfall 1000-1100 mm• Frequent droughts• Rely on Distant sources • 7.29 lakhs consumers• 4444 kms of water mains• 4265 sewer mains• 5 WTP and 12 STP

Areas for Smart solutions• Integrated approach focus on G to C • Financial, functional and process areas• New connections and assessments• Grievance redressal• Dial for water• Metering and billing• Non revenue water• Inline water quality • Water distribution stations

Areas …continued

• Pipeline monitoring• Sewage pumping stations• Fleet management systems• Inventory Management systems• Work flow management• HRM• Legal management system• Asset management system

Registration for water/sewer connection

Grievance Redressal System

Dial For Water

Metering/Billing

Non Revenue WaterNon-Revenue Water is water that has been produced and is lost before it reaches the customer.

Water Balance in a Typical Indian city

Source: High Powered Expert Committee Report on Indian Urban Infrastructure Services

NRW Vicious Cycle

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Source: The Issues and Challenges of Reducing Non-Revenue Water by Rudolf Frauendorfer, Roland Liemberger, for ADB, 2010.

City NRW %Beijing 27Phnom Penh 6.0Singapore 4.0Manila East 13.5Manila West 53.0Barcelona 19.0Melbourne 3.0

Resolve NRW - Smart Water Grid

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Inline Water Quality Monitoring

Water Distribution Stations

Pipeline Monitoring

Sewage Pumping Station

Fleet Management System

Inventory Management System

Work Flow System

HR - HRMS

GPF

Pension

Legal Management System

Asset Management System

Issues with the Websites

Website do not follow GIGW (Guidelines for Indian Government Websites)

Content is not internet friendly There are no disclaimers or policies mentioned There is no help section for users. Does not have a search feature Some of the links to sites of other states, have no

relevance. Website not accessible in local language (Tamil)

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RFP - Scope of Work for Implementing Agency

Solution DesignSoftware

Development

Review & Finalization of FRS/SRS

Finalizing Technology Architecture

Project Documentation – Preparation of HLD, LLD, Test Plan, Test Cases

Development of application

Completion of interfaces with existing applications

Security Level Design Document & implementation of Security policy

Completion of application development

Unit testing

Delivery & Installation of DC/DR Infrastructure

Installation of required systems at the HO, Areas, Depots, Region -1, Region - 2

Asset Management

Integration Testing

Preparation of UAT environment

User Acceptance Test

Hardware Installation

Testing

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Scope of Work for Implementing Agency

Design document & manuals handover to end customer

Completion of Training

Other training related literature

Commissioning of new applications

Obtain and maintain quality certification

Project Sign-off

TrainingProject Commissioning

and Go Live

Operation and support for a period of 1 years from Go Live date

Add/Edit services and features in e-forms/Application

Additional ICT Infrastructure to installation and maintenance

Helpdesk establishment

Operation and Support

Smart systems result in Responsive utilities – better consumer satisfaction Ease of transaction, accountability and responsibility fixed Reduction in NRW. Increased availability of water in the system, without having to pump

more water into it. Reduced electricity consumption, thus reducing the costs of O&M. More

than 30% of the costs of O&M at CMWSSB are contributed by the electricity charges.

Increased revenue through metered billing. by making more water reach more consumers for a

longer duration. Reduction in incidences of pollution by early detection of such incidents. Longer life for the infrastructure through proactive maintenance of the

distribution network using analytic tools.

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Thank you for your time and attention