Erin Brown, MD, PhD Clinical Professor, Fellowship & Research Director at UBC Plastic Surgery

September 6, 2016

Reference for Natalia Kouznetsova

Natalia Kouznetsova was my Office Manager for ~10 years, and was simply exceptional. Her knowledge and skills in our office were excellent, but it was her broader abilities and attitudes that will afford her the opportunity to excel in a variety of roles. First, she demonstrates superb customer service. She understands the needs and goals of her clients and tries to delivery outcomes that are focused and individualized. Second, she is a creative problem-solver. Her intelligence and genuine curiosity allows her to recognize potential problems before they arise and work towards effect resolutions. If problems occur, her unflappable demeanor and project efficiency is invaluable in solving challenging situations.Finally, she demonstrates an unending positive attitude and work ethic.

Natalia is an exceptional person, who brings her enthusiasm, intelligence and hard work to all aspects of her life, including her work.

https://www.linkedin.com/messaging/thread/6152334075471425538