downtown partnership of baltimore2008/09 ANNUAL REPORT

CELEBRATING 25 YEARSFor a quarter century, our people & programs have made the diff erencefor Downtown Baltimore

getting it done for 25 years

John B. Frisch, Esq.

Chair, Board of Directors

J. Kirby Fowler, Jr.

President2

In many ways, this past year was no diff erent than any other for Downtown Partnership of Baltimore.

We conducted ourselves exactly as we have since our doors fi rst opened, by expanding the programs

that make Downtown attractive, friendly, and better for business. We pushed for new investment

and infrastructure improvements. And, we tackled the challenges, large and small, that might limit

Downtown’s potential for growth. However, this was also the year Downtown Partnership of

Baltimore turned 25, and it is remarkable to think about how much Downtown Baltimore has changed

since we fi rst began a quarter century ago.

Even in the depths of the latest national recession, Downtown Baltimore today is in a much better state than it was in 1984. Back then, Downtown neighborhoods were full of empty or under used buildings. The business district was shut-tered after 5 p.m. Streets and sidewalks were in disrepair. Companies were leaving for suburban locations that were viewed as more business friendly. There were virtually no people living Downtown and it was laughable to suggest that anyone would want to. Without customers, the retail base was thin.

Against this backdrop, we put our uniformed teams out on the streets to pick up garbage and lift people’s spirits, while our executive team addressed the bigger challenges of growth, investment, and Downtown’s overall competitiveness. Using iconic events and advertising, we made “See Ya ‘Round Downtown” a catchphrase that still resonates, and we created reasons for people to come Downtown on weekends, or stay after work.

We built public-private coalitions that moved forward our aggressive agenda of initiatives, making Downtown what it is today — initiatives that included: urban renewal plans, parking garage construction and the creation of the Parking Authority, business retention, streetscape and facade improvements, code enforcement, historic preservation, and a host of public safety programs such as the Downtown Safety Coalition, Video Patrol, and Court Watch. We showed the disbelievers that Downtown could become a thriving residential community, and our retail initiatives have helped attract grocery and department stores.

Today, Baltimore’s is one of the top downtowns in the country in terms of business and residential density, invest-ment totals, household income, and tourism. Many of our programs have become national models for similar organiza-tions, including three new business improvement districts that we helped establish right here in Baltimore. And, along the way, Downtown Partnership of Baltimore earned a reputation as an organization that can get things done for its members and constituents.

We’re proud of our reputation and record of success. Downtown now provides a tax base and economic engine that benefi ts the entire region. But, make no mistake. We are not resting on our laurels. The lingering recession has forced government at all levels to cut programs, making our services more important than ever. At the same time, there are still large capital projects, such as the Superblock, Pratt Street Redesign, and the replacement of the arena, that need to move forward. And, even though Downtown remains one of the safest areas in Baltimore, this year reminded us of how important our public safety initiatives are.

I hope you will join us in appreciating just how far Downtown Baltimore has come in the past 25 years, even as everyone at Downtown Partnership rolls up our sleeves to guarantee an even greater level of achievement to celebrate at our golden anniversary.

& now

downtown then

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downtown baltimore guides

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Downtown Partnership’s

operations programs include

all our uniformed staff , the

Downtown Baltimore Guides,

Clean Sweep Ambassadors,

and Green Team.

The operations teams work

in the 106-block Downtown

Management Authority (DMA)

district and is funded by a sur-

charge on assessed property

“I see your employees working hard from early

in the morning until late at night. They really

make a diff erence.”

downtown baltimore guides

You’ll fi nd Downtown

Baltimore Guides throughout

the DMA, helping pedestrians,

checking in on businesses,

providing homeless outreach,

and assisting the police.

Last year, the Guides helped

approximately 218,000

people and interacted with

businesses 101,000 times.

value within the DMA.

Since the DMA was created

in 1992, property owners

continuously reaffi rm its value

by reauthorizing its services

every fi ve years. The most

recent reauthorization was in

2007, which enjoyed the total

support of our stakeholders.

a success worth copying

Downtown Partnership was

one of the fi rst organiza-

tions in the country to

create a management au-

thority district. Our

operations programs and

innovative policies have

been studied and repli-

cated by similar programs

both here in Baltimore, and

around the world.

downtown management authority (dma)

All Downtown Baltimore

Guides receive special train-

ing from Baltimore Homeless

Services and the Police Depart-

ment through the Hands in

Partnership program. HIP, as

it’s known, gives our Guides

skills they use every day pro-

viding outreach to the home-

less and citizens who may be

in distress because of addic-

tion or mental health issues.

While the Guides work to

get those in need off the

streets and into support

services, our innovative

Make A Change program

gives the public a chance

to “put your change where

you can make a change.”

Instead of giving money to

panhandlers, pedestrians

have donated several thou-

sands of dollars to Balti-

more Homeless Services via

the newly-expanded Make A

Change collection meters.

The Partnership also pro-

vides jobs and workforce

development to formerly

addicted, homeless, or

incarcerated individuals. For

more than a decade we have

hired workers referred from

Catholic Charities,

outreach programs that work

Goodwill Industries, and

similar programs, to be part

of our Clean Sweep Ambas-

sador team. We provide

training and benefi ts and,

in return, Downtown gets

workers who are especially

dedicated and motivated.

getting it done: hospitality

Our Downtown Baltimore Guides and hospitality programs

have been eff ective in the past year, over-and-above our

daily responsibilities.

Our eff orts led to an agreement that no new adult entertain-

ment businesses can open at 400 and 401 East Baltimore

Street, and that no club can create an entrance on Com-

merce Street.

After a year of negotiations, we also have a signed agree-

ment with businesses along Baltimore’s infamous “Block”

that requires them to pay for two uniformed police offi cers

who patrol the area between 7 p.m. and 3 a.m. every Thurs-

day through Sunday nights.

We also worked closely with the Police Department on

returning foot patrols to the Downtown area and improving

the way offi cers are deployed from the waterfront up into

Mount Vernon. And, we assisted the Police Mounted Unit,

an important police tool for Downtown, by identifying funds

for a new horse, and helping solicit donors to keep this im-

portant unit from being disbanded because of budget cuts.

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the clean team

Downtown Partnership’s Clean Sweep Ambassadors have

the dirtiest job in Downtown. Every day they’re out on the

streets, from before dawn until well after most people have

gone to bed, picking up litter, removing graffi ti, emptying

Downtown’s public trash cans, and power washing side-

walks.

In the past year, the team has been more eff ective than ever,

removing 1,110 tons of garbage, scrubbing graffi ti from

more than 11,000 locations, and creating a special unit to

tackle special jobs like weeding treebeds and refurbishing

Downtown’s decorative trash cans.

“Your employees keep the streets and

sidewalks of the city looking like they should ...

clean and tidy.”

special operations

In addition to their daily responsibilities, the Clean Sweep

Ambassadors have special initiatives that target problem

areas or places that could use a little extra attention.

Each spring, Operation Check-In helps hotels prepare the

areas around their buildings for the infl ux of seasonal tour-

ists. The aptly named Up Your Alley initiative focuses on areas

that are seldom seen but important to Downtown’s overall

sanitation and appearance. And the preventative Butt Out

campaign provides portable and fi xed outdoor ashtrays to

keep smokers from littering Downtown with spent cigarette

butts.

clean sweep ambassadors

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special thanks

Of all our hardworking teammem-

bers, special thanks goes out to

Clean Sweep Ambassador, Kim

Chappell (left), and Downtown

Baltimore Guide, Danette Gayle, for

all they do to make Downtown a

great place. Kim and Danette were

selected as the Employees of the

Year during a special ceremony this

spring.

getting it done: workforce development

The Clean Team provides more than sanitation services to Downtown. It provides workforce training and jobs

with benefi ts to people who could use a helping hand.

For more than a decade, The Partnership has been committed to hiring employees referred to us by Catholic

Charities, Goodwill Industries, and similar programs. Approximately half of our CSAs were formerly homeless

at some point in their lives.

We also provide opportunities for Baltimore’s young people by sponsoring and hosting almost 40 summer

jobs through the Youth Works Program. Program participants work with Clean Sweep Ambassadors, getting a

salary, job training, and invaluable real world experience.

Anyone who strays off the straight and narrow path while Downtown will probably end up providing court-

ordered community service. Last year, we supervised 275 people who performed more than 20,600 hours of

work on behalf of the community as restitution for petty off enses such as public intoxication. We’re not nam-

ing any names, but you might be surprised how many of these workers are suburbanites who have too much

of a good time at Downtown nightclubs.

getting it done: st. vincent’s

The park outside St. Vincent de Paul church sits at a northern gateway into Downtown at the bottom of the

Jones Falls Expressway. For years, it has also been a refuge for the homeless who are permitted to camp there.

Unfortunately, this activity has caused damage to the property and created public health and other problems.

Under the creative leadership of Mayor Sheila Dixon’s team, Downtown Partnership joined in an agreement

between the church and the City that will renovate and improve the land, bringing in new sod and landscap-

ing. Once the park reopens and the homeless are able to return, Downtown Partnership will be under contract

to clean the park for two hours each morning.

We perform similar cleaning throughout the Downtown Management Authority district, but St. Vincent’s sits

just outside the DMA, which is why there needed to be a special arrangement to fund additional cleaning per-

sonnel. We also helped the church fi nd two nearby hotel developers who are donating $30,000 to cover the

bulk of the cost of the renovations and ongoing maintenance.

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keeping up appearances

When people think about cities, they often think about the

buildings that comprise the skyline. But cities are just as much

about the spaces in between the buildings.

There have to be well-designed and nicely manicured public

spaces to pull people out of their apartment, or offi ce, or hotel.

For the past several years, we’ve dramatically expanded our

portfolio of exterior improvements by leading projects to

redesign parks like Center Plaza, by creating the Green Team

to improve and better maintain Downtown parks, by driving

major capital improvements like the Pratt Street redesign, and

by helping developers change the way they think about the

space that surrounds their buildings.

“I have been working Downtown for years and

things have never looked so great. It’s nice to

know someone is paying attention.”

In the past year alone, we:

• expanded our Green Team to include a steward dedicated

to Hopkins Plaza;

• planted and maintained more than 300 fl ower pots

throughout Downtown, adding more color and texture to

Downtown sidewalks;

• refurbished the Battle Monument Park, and the sculpture

garden at 400 E. Lombard Steet from overgrown and unin-

teresting parcels into charming retreats;

• and, we are preparing to open Downtown’s fi rst dog park

that will debut in 2009.

the green team

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getting it done: exterior improvements

Our Green Team is just the latest tool The Partnership

uses to keep Downtown looking its best. Our Streetscape

Improvement Program has leveraged millions in public

and private money to improve streets , sidewalks, and the

aging infrastructure below ground. That means things

don’t just look better - they function better, too.

We’ve worked with our partners at the City, particularly

the Departments of Transportation and Public Works, to

move key projects forward. In conjunction with Mayor

Sheila Dixon’s Orange Cone Initiative, most of Downtown’s

major corridors have either been improved, or are

scheduled for improvements, in the foreseeable future.

Meanwhile, the Facade Improvement Program provides

matching grants to improve the fronts of Downtown

buildings. In 2008, it provided more than $329,000 in

grants, leveraging more than $6.4 million in private

investment. Since the program fi rst began, it has

stimulated investments of more than $16.4 million. photos: 307 W. Baltimore Street before facade improvements (above) and after.

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getting it done: ‘round downtown

The routes are set, the zero-emission busses have been

ordered, and a region-wide contest to name the new free

Downtown transit system attracted several thousand re-

sponses. From proposing the idea for this service to encour-

aging the City to fi nd a self-sustaining stream of funding,

Downtown Partnership played an integral role in getting the

new Charm City Circulator off the ground.

Also, at our urging, the Department of Transportation now

provides real-time online access to all of its traffi c cameras so

commuters can check their route before getting on the road.

And, we worked with the State to stop the elimination of key

commuter bus routes into Downtown.

getting it done: farm to table

For all the planting our Green Team does, there’s not much

we grow that’s edible. Which is why we’ve been working on

bringing a weekday farmer’s market to the heart of the busi-

ness district. Diff erent locations had been discussed with

nearby stakeholders and everyone liked the idea, but fi nding

just the right vendors and location was proving diffi cult.

So, when Kaiser Permanente off ered to develop a farmer’s

market near its Hopkins Plaza offi ces, we jumped at the

chance. The market was up and running this summer, just

in time for the peak harvest of peppers, corn, tomatoes, and

fruit.

getting it done: saving fi lene’s basement

We are proud to be part of the public / private team that lobbied aggressively and, ultimately, successfully to keep the Downtown location of Filene’s Basement open.

When the location went up for auction because the national parent company went under, we kicked into gear. We immediately teamed up with Mayor Dixon, the Baltimore Development Corporation, the development team of A&R Development Corporation and David S. Brown Enterprises, and the store’s own employees to keep this store from closing.

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getting it done: economic development

Downtown Partnership is the only organization that exclu-

sively tracks economic development and demographic data

for the Downtown core. Published in our annual State of

Downtown and Downtown Development Report, as well as our

monthly Short Report development summaries and emails, our

data is used by developers, brokers, and the press to better un-

derstand where the area’s economy has been. And, our unique

insight into the marketplace provides a roadmap for where the

economy is headed.

We also provide customizable maps that are used by dozens of

outside organizations to help clients, employees, and visitors.

getting it done: preserving downtown

Downtown’s cluster of historic and architecturally signifi cant

buildings is one of its best assets. These properties make us

unique to anything in the area, and are highly sought after as

renovated offi ce space, or converted into residential and hotel

uses.

Since issuing our report on incentive-based preservation

strategies in 2007, we have worked to landmark more than

half a dozen buildings — including the Hansa Haus (pictured),

Kresge Building, Mayfair Theatre, and Tremont Grand —

to create Planned Unit Developments (e.g. at the Terminal

Warehouse), and to lobby local and state governments for

legislation, such as improvements to the historic tax credit

program, that create or improve tools necessary to saving our

architectural heritage.

getting it done: pratt street

Much has been done since Mayor Dixon announced the Pratt

Street renewal project at our 2008 Annual Meeting. Berms

have come down near the Verizon Building and on the north

side of Pratt from Charles to Hopkins Place (pictured, left).

Private properties, such as 100 Light Street, are renovating the

area around their buildings in keeping with the project’s goals.

The City is moving forward with dedicated bike and bus lanes

to encourage people to get out of their cars. And, the fi nal de-

sign guidelines are being completed as are the legal and zon-

ing documents that are needed to allow buildings to expand

into the wide right of way on the north side of the street.

Even these preliminary improvements have had a dramatic

eff ect on the way Pratt Street looks and feels.

getting it done: for families

Ten bazillion fi eld-trippers can’t be wrong. For families and

educators, Downtown is where the culture is, and the sci-

ence, and the fun. It’s got the most museums, most family-

friendly concerts and events, and so much to do for curious

people of any age.

Whether you’re a family looking for something to do on the

weekend or planning an overnight getaway, our website,

www.KidsLoveDowntownBaltimore.com, lists attractions,

highlights special events, and provides maps, directions, and

discounts to make your family’s visit as easy as 1-2-3.

getting it done: baltimore restaurant

week

Since we began Baltimore Restaurant Week four years ago with our partners at Visit Baltimore, the event has grown. More restaurants. More days. More diners. More value.

This year, summer and winter Restaurant Weeks were so popular that a majority of participating restaurants extended the special for an extra week or more, helping fi ll their dining rooms with customers at a time when business would typically be slow.

BALTIMORERESTAURANT WEEK

getting it done: marketing restaurants

Our research shows that dining is one of Downtown’s

most popular activities. Visitors from out of town, and

even people who live in the surrounding area but haven’t

been here in a generation, are following their

stomachs to Downtown. When they do, they’re

getting a taste of more than just great food. They’re

experiencing all the positive changes that are hap-

pening in the city, fi rst hand.

We launched www.DineDowntownBaltimore.com to

promote Downtown’s culinary scene and give foodies

the latest food news and restaurant promotions.

Each month the site presents exclusive deals at

restaurants, like Pazo, Morton’s The Steakhouse, and

The Brewer’s Art. We also team up with chefs and

sommeliers to off er special tastings and wine pairings.

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downtown then

& now

13

BUSINESS & ECONOMIC DEVELOPMENT - We encourage business and

retail growth by marketing the area to existing and potential businesses,

engaging public and private institutions on Downtown’s behalf, strate-

gic planning, small and minority business outreach, transportation and

parking improvement strategies, public arts initiatives, and by research-

ing and analyzing trends and economic indicators that we publish in a

variety of reports, including: the State of Downtown Report – an annual

economic analysis of Downtown Baltimore; the Downtown Baltimore

Development Report; and timely monthly business development and

investment updates.

MARKETING, COMMUNICATIONS & EVENTS - The Partnership promotes

Downtown as the region’s top business, residential, cultural, and enter-

tainment destination, utilizing business networking and keynote events,

marketing and informational publications, media relations, and retention

programs. We reach out to individual consumers with advertising and

public relations campaigns, and through special events and promotions

like First Thursdays in Hopkins Plaza, Kids Month, and Baltimore’s Summer

and Winter Restaurant Weeks. We support these eff orts with two websites,

GoDowntownBaltimore.com, our main site, and GetAroundDowntown.

com, which is targeted to Downtown visitors and commuters.

HOSPITALITY, SAFETY & OUTREACH - Within the 106-block Downtown

Management Authority (DMA) district, we provide a range of services

that create a more comfortable and inviting environment for Downtown

employees, visitors, and residents. Our eff orts include deployment of

Downtown Baltimore Guides, Courtesy Escorts, the Video Patrol network,

the Public Safety Coalition, the Street Smart awareness campaign, out-

reach to the homeless, and panhandling deterrence.

IMPROVING THE EXTERIOR ENVIRONMENT - We also provide cleaning,

maintenance, and landscaping services within the DMA with the goal of

keeping Downtown clean, attractive, and well-maintained. Our Clean

Sweep Ambassadors remove litter and graffi ti on a daily basis, and pro-

vide jobs to formerly homeless individuals who need workforce training

and a solid start to a new life. The new Green Team deploys Park Stew-

ards to landscape Downtown’s parks and plazas, and maintain the more

than 300 fl ower pots we ‘ve put throughout the area. We also make capi-

tal improvements to Downtown’s open spaces, through our Streetscape

and Facade Improvement Programs, and, with the help of our partners,

we’ve deployed a wayfi nding signage system to help everyone navigate

Downtown’s diverse neighborhoods.

summary of our initiatives

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For 25 years, people with an interest in Downtown Baltimore have counted on Downtown Partnership of Baltimore to get things done. Our members count on us to keep them connected and ahead of the curve thanks to insider access to the region’s top decision-makers through events like our Mayor’s CEO Luncheon, Business Over Breakfast speaker series, Developers Dinner, and Annual Meeting.

Members may also receive special placements in our marketing and advertising campaigns, promotional emails, Member Directory, and quarterly newsletter ‘Round Downtown. Or, they can receive mailing labels to communicate directly with other Downtown Partnership members.

If you are doing business Downtown, or thinking about doing business Downtown, you’ll defi nitely want to take advantage of our exclusive data, research, analysis, and maps. Our publications like the State of Downtown and Development Report have proven to be invaluable to real estate professionals, planning offi cials, and the business media. And our customized walking tours give you a street-level view of the new developments that are shaping Downtown’s economy.

As a member, you get free access to our networking events and Business Over Breakfast speaker events, and you get preferred pricing and advance notice of our most popular ticketed events, like the Annual Meeting and our Women’s Leadership Initiative.

Membership also means you’ll have our entire staff ready to help you with whatever will make your property, business, or Downtown experience even better.

To learn more, visit GoDowntownBaltimore.com, or call us at 410.244.1030.

membership in downtown partnership

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ChairJohn B. FrischMiles & Stockbridge, PC

Vice ChairMarilynn K. DukerShelter Development LLC

SecretaryMark Pollak Ballard, Spahr, Andrews, Ingersoll, LLP

TreasurerMarjorie Rodgers CheshireA&R Management, Inc.

Sister Helen AmosMercy Medical Center

Andrew M. BertaminiWachovia Bank, N. A.

David R. Bowen PNC Bank

M. J. “Jay” BrodieBaltimore Development Corporation

Constance R. CaplanThe Time Group

William E. CarlsonShapiro, Sher, Guinot & Sandler

Marilyn CarpAEGON, Direct Marketing Services

William Carrier, III Tydings & Rosenberg, LLP

Joel CohnReznick Group

Hon. William H. Cole, IVBaltimore City Council

Carmen Del GuercioM&T Bank

Christopher A. EddingsThe Daily Record

Gary B. Eidelman Saul Ewing, LLP

Morton P. Fisher, Jr. Ballard, Spahr, Andrews & Ingersoll, LLP

Cecil FlamerBrown Capital Management

Andrew FrankOffi ce of Mayor Sheila Dixon

Keith GetterWatermark Property Group, LLC

David M. GilleceColliers Pinkard

Donald P. HutchinsonMaryland Zoo in Baltimore

Christian S. JohanssonDept. of Business & Econ. Development

Mark P. KeenerGallagher, Evelius & Jones, LLP

James A.C. KennedyT.Rowe Price Group, Inc.

Ruth S. LenrowCitigroup, Inc.

Father Brian LinnaneLoyola College in Maryland

Robert ManekinManekin, LLC

Kate MarkertThe Walters Art Museum

Douglas B. McCoach, IIIRTKL Associates, Inc.

Diane L. Bell McKoyAssociated Black Charities

George J. NemphosDuane Morris

Thomas J. NoonanVisit Baltimore

Thomas K. PeltierStifel, Nicolaus

David PittengerNational Aquarium in Baltimore, Inc.

Otis Rolley, IIICentral Maryland Transportation Alliance

Tom SadowskiEconomic Alliance of Greater Balt.

James L. Shea Venable, LLP

Thomas StosurBaltimore Planning Department

C. William StrueverStruever Bros. Eccles & Rouse

David Taft TerryReginald F. Lewis Museum

J. MacGregor TisdaleSunTrust Bank

Mark L. WassermanUniversity of Maryland Medical System

W. Daniel WhiteWhiting-Turner Contracting Company

Dr. Carolane WilliamsBaltimore City Community College

John A. Wolf Ober, Kaler, Grimes & Shriver

downtown partnership board of directors

This report is produced by

Downtown Partnership of Baltimore

President • Kirby Fowler

Editor / Designer • Michael Evitts

www.GoDowntownBaltimore.com

16

President John B. FrischMiles & Stockbridge, PC

Vice President Marilynn K. DukerShelter Development, LLC

TreasurerPeter M. KomarHoliday Inn Inner Harbor

Secretary Maxine SissermanBaltimore Studio of Hair Design

Sister Helen AmosMercy Medical Center

Stella BenklerFrance Merrick Performing Arts Center

Thomas F. BradyConstellation Energy

Myron W. FeasterColliers Pinkard

Donald C. FryGreater Baltimore Committee

Michael E. HaynieBaltimore’s Tremonts

David HillmanSouthern Management Corporation

T. Courtenay Jenkins, IIICushman & Wakefi eld

David W. KornblattThe Kornblatt Company

Michael McGowanHeath Design Group

Dominick MurrayDept. of Business & Econ. Development

Dr. David J. RamsayUniversity of Maryland, Baltimore

Christopher S. SchardtGeneral Growth Properties, Inc.

Craig G. ScheinerManekin, LLC

David StarowiczHarbor Group International

Otis WarrenOtis Warren & Company

Honorable Agnes WelchBaltimore City Council

Legal CounselMark PollakBallard, Spahr, Andrews, Ingersoll, LLP

downtown management authority board of directors

photo:Downtown Partnership member events draw thousands of regional business, government, and community leaders each year.

downtown partnership administrative staff

PresidentKirby Fowler

Joy Handy-Lane: Senior Executive Assistant

Michael Evitts: CommunicationsDirector

Administrative Services

Michele Rutkowski: Executive Vice President & Chief Operating Offi cer

Tashia Bagwell: Administrative Assistant

Kimberly Bell: Accounting Coordinator

Debbie Campbell: Human Resources Director

Michael Cook: Information Technology Director

Regina Green: Payroll Manager

Stephanie Hartsell: Accounting Manager

Jewelry Huntley: Building Maintenance Assistant

Michael Menser: Systems Analyst

Capital Projects & Green TeamBob Dengler: Vice President, Capital Projects and Constituent Services

Diane Wheaton: Director, Parks & Plazas

Economic Development Nan Rohrer: Vice President, Economic Development & Planning

Sarah Husain: Economic Development Coordinator

Mackenzie Paull: Retail Development Coordinator

LaToya Staten: Economic Development Director

Marketing & EventsDavid Carrodine: Vice President, Marketing

Kristi Halford: Advertising & MarketingDirector

Nicole McGlynn: Marketing Director

MembershipLinda House: Vice President, Business Development

Shannon Brown: Membership Coordinator

Faith Deutschle: Events Manager

Kate McGraw: Membership Manager

Operations ProgramsTom Yeager: Executive Vice President, Operations Programs

Everett Fullwood: Vice President, Public Space Maintenance

Bertina Silver: Vice President, Down-town Baltimore Guides

Bob Bolek: Video Patrol Coordinator

Jitiba Brown: Assistant to Director of Downtown Baltimore Guides

Betty Eaton: Downtown Baltimore Guides Supervisor

Eugene Gaines: Downtown Baltimore Guides Supervisor / Quartermaster

Tracey Johnson: Receptionist

Larry Lewis: Public Safety Coalition Director

Patricia Merritt: Asst. to Director of Public Space Maintenance

Laquisa Wade: Downtown Baltimore Guides Supervisor

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2008 ONE - MILE RADIUS TOTALS

Employment 113,500

Residents 39,983

Students 17,600

Hotel Rooms 7,639

Office Space 21M SF

Indicates Downtown Management District

about usDowntown Partnership of Baltimore is a non-profi t corporation creating a more vibrant Downtown for businesses, property owners, residents, and em-ployees.

The Partnership improves Downtown’s quality of life by increasing investment, retaining businesses, at-tracting residents and retail stores, solving transpor-tation challenges, improving parks and green space, and creating workforce development opportunities.

For twenty-fi ve years, these programs have been good for Downtown and good for Baltimore.

217 North Charles Street, Suite 100Baltimore, Maryland 21201-4101 410.244.1030 GoDowntownBaltimore.comGetAroundDowntown.com

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Cert no. SW-COC-002370