DOUGLAS SNOW 2488 Golf View Drive River Falls, WI 54022 douglas.snow651@gmail.com 612.702.3111 https://www.linkedin.com/in/douglas-snow-2ab0669 Project Management Scheduling Budgeting Customer Service Change Management Business Analysis

Statistical Data Analysis Staff Management Vendor Management Publishing Print Management Web Development

Pre-Press Desktop Publishing Adobe Creative Suite Digital Media Marketing Agile

PROFESSIONAL EXPERIENCE Print Production/Project Manager City Pages, Minneapolis, MN 1994-2015� Pre-Press Manager Terry Printing, Inc., Janesville, WI 1988-94 EDUCATION Masters Certificate in Project Management - Watermark Learning/Auburn University Executive Development Program Certificate - Printing Industries of America/University of Pittsburgh Supervisory Management Certificate - Marquette University MANAGEMENT AND BUSINESS SKILLS • Managed all activities with print vendors including scheduling, quality control, maintaining good working relationships, communications, negotiating pricing, budgets and all other contracts. • Coordinated incoming print and digital files. Troubleshooting them and working with clients and artists for solutions to problems.� • Ensured timely and accurate production of a 100+ page, tabloid-size weekly, coordinating editorial, sales, ad layout, and classified ad departments. • Managed all production and scheduling of pre-press department for a high-quality, small sheetfed printer that provided design, pre-press, printing and bindery services for manufacturing and agency clients.

• Lead a team of nine graphic designers and support staff to create print/web advertising, weekly newspaper and special projects. • Developed and managed an annual $2,000,000 print budget • Instituted and maintained a Statistical Process Control program. STRATEGIC SKILLS • Advised decisions involving new revenue opportunities and strategic sales direction by creating new print and web products. COMPUTER SKILLS Windows OS Mac OS Microsoft Office Adobe Creative Suite � PROJECT MANAGEMENT ACTIVITIES • Enhanced Products: Facilitated enhancing annual print project from newsprint to multiple sections combining newsprint, gloss and custom inserts using perfect binding. Analyzed and communicated with cross functional team for exact specifications for enhancement and maximizing advertising sales. Created, negotiated and managed complex schedules for completion including all business departments and multiple vendors. Negotiated and managed budgets. New clients were brought in because of the upgrade which had positive effects on revenue both long and short term. • Changing Printers: Solved declining paging and revenue problem by changing printers from a large, local printer to a smaller, more nimble printer in out state Minnesota. Overcame distance concerns and risks to take advantage of higher quality and lower prices by creating different scheduling and disaster plans to ensure on time delivery. Changing printers created greater quality by having newer equipment and technology, longer selling times because quicker make ready/turn around times and bottom line saving of $250,000 annually. • Conversion to Desktop Publishing: Developed and implemented an "off the self" solution for desktop publishing. This plan involved specifications (including software) for user workstations, server specifications, routers and cabling. Managed budget, purchasing, scheduling and vendors of the equipment and software. Directed and trained users. This allowed growth of 100% in five years with no additional staff. • Upgrade Order Entry System: Upgraded from internally developed Order Entry System to Commercial Software. Formed and managed user specification groups, communicated and facilitated ideas for new features with management and charted workflow activities. Analyzed features, workflow impact and negotiated contract for purchase. Scheduled installation activities across business group. The Order Entry System hooked into both General Ledger and Customer Contact databases involving real time updating. The upgrade plan involved hardware

specifications for user workstations and servers. Implementation increased Sales staff ability to analyze customer trends, more effectively communicate with customers and bill quicker and more accurately. Sales Management tools allowed for monitoring of staff activity and opportunities for training. • Web App Development: Lead a team to create a web-based application for proofing, tracking and approving print/web products. Formed and managed user specification groups, communicated and facilitated ideas for new features with management, charted workflow activities and scheduled activities for installation. The front end of the system allowed staff to interface with remote clients in real time saving time for both staff and clients. The back end automatically uploaded ads to be used on printing layouts and website.