1

2 3

Smart andSustainable City

The cities are also an essential part of the global

economic network, as they produce most of the

world’s wealth. A key to future development is to

ensure the conditions and services that will

generate the most wealth at all levels and also

reduce operating costs so that it is feasible to offer

the public quality services.

Energy efficiency

Waste

Water

Mobility

Unified Communications

Public Communication

Wellness Telecom’s main areas of work are:

Telecommunications

Wellness Telecom offers organisations solutions for all their

telecommunications needs with reliable, quality service

that covers the entire project lifecycle.

Smart and Sustainable City

Wellness Telecom designs and builds technologies that

bring intelligence to infrastructures, creating more efficient,

liveable and intelligent cities.

Communication Platform

Wellness Telecom can transform an organisation’s commu-

nications through the use of innovative technologies: the

web 2.0, social networks, intelligent mobile phones and ar-

tificial intelligence plus related non-technological services.

Health, Well-being and Physical Exercise

Wellness Telecom provide solutions for health care, well-being

and physical exercise through compatible technologies that

are easy to use in everyday life.

Innovation Factory

This is Wellness Telecom’s engine for generating innovative

ideas, products and projects. It provides our customers with

a search for innovative solutions to their specific problems

and for financing for their projects.

Innovation for a better futureWellness Telecom is active in the Telecommunications and New Technolo-gies sector. As we are aware of the challenges that this new era presents, the engine of our business is linked to increasing the well-being and efficiency of society through INNOVATION, through new technologies and the use made of them.

Each sector is unique and demands a solution tailored to its specific needs. Wellness Telecom can therefore count on expert technologists and experts who understand the fields in which the company works. Wellness Telecom offers all its customers an analysis and understanding of their real needs by considering the environment in which they work and offering solutions that add real VALUE to INNOVATION.

Wellness Telecom offers its clients something extra: innovation, quality, anticipation of the technology on offer and R&D&I for the design of new products and services that will respond to real world problems.

Wellness Telecom has believed from the very beginning that excellence and mutual trust are essential factors when providing customer service. This philosophy has made our business grow spectacularly.

To reach that level of excellence and trust, it is necessary to have an en-thusiastic team that is convinced that the best way forward is the search for innovation and continuing improvement. An essential pillar of Wellness Telecom is its experienced, multidisciplinary, internationally trained team, the company’s greatest asset.

One of the essential aspects of the company is our conviction that shared knowledge and Open Innovation are the road to productivity. The com-pany therefore leans toward a cooperative, specialist model rather than a skills-based model. This conviction underpins Wellness Telecom’s determi-nation to set up a solid network of strategic, technological and commer-cial alliances with companies that have great potential and with university research groups.

Today’s cities: new challenges In 1900, only 13% of the population lived in cit-

ies. It is estimated that by 2050 that number

will have risen to 70%. This unprecedented ur-

banisation presents a dual challenge to society

and its managers: on the one hand, it symbol-

ises progress but, on the other, it leads to a se-

ries of issues as resources become increasingly

scarce.

Massification and the change to urban living are

also having a significant impact on the environ-

ment and it is the shared responsibility of the

general public and the government to reduce

unnecessary consumption and the emissions

associated with it to the maximum. To do so

requires a combination of the best techniques

and public consciousness raising.

The panorama of change in cities and their de-

mographic, economic and environmental im-

pact leads to a series of inescapable challenges.

Are today’s cities prepared to face this reality?Not only are the cities changing,

technology has also evolved and,

with it, the ability to make everyday

life more efficient and proactive.

The different sectors that determine

the quality of life and sustainability

of a city need to adapt to this new

reality.

How can the information technologieshelp to achieve this?

The answer is: By building Smart and Sustainable Cities.

It is essential for cities to be capable of triumphing over their new challenges.

By giving access to all the information and channelling actions through one single point.

By providing those who have to make thedecisions with a new way to manage the city

6 7

SMART AND SUSTAINABLE CIT Y

Cities that are planning to have a sustainable

future need resource management solutions.

This includes both acquiring knowledge and

taking action when faced with the latest

needs through a common channel that makes

decision making easier.

How can a management platformbring out the most in the different sectors?

Energy efficiency

Energy efficiency is an environmental and economic

need. The energy consumption of public lighting and

municipal buildings is one of the main items on the civil

service budget.

• Real-timemonitoringofconsumption

• Detectingfaults.Alerts

• Definingandmonitoringactivepolicies

• Detecting faults in the infrastructure and optimising

maintenance

• Integratingthecontrolofthedifferentsavingssystems

Mobility

A city is only sustainable if it is possible to move around in

it easily and ecologically. Getting information to the pub-

lic on the traffic, parking and public transport situation in

real time is a priority for avoiding collapse.

• Realtimetrafficinformationformanagersanddrivers

• Parkingplacecontrol

• Monitoringincidentsandnotices

• Realtime,centralisedinformationonpublictransport

Public Communication

Publicwelfare is the key element of intelligent, sustain-

able cities. The general public is the final recipient of the

advantages generated by the infrastructure and their par-

ticipation and awareness is essential for completing the

cycle of efficiency and sustainability.

• New ways of communicating with the public: vide-

oconferencing and social networks

• Identifyingandchannellingtrendsandneeds

• Channelsforcooperationbetweenthecivilserviceand

the public

• Consciousness raising and the responsible use of re-

sources and infrastructures

Unified Communications

Communicationsarethebackboneofintelligent,sustain-

able cities, so that a robust, high quality infrastructure has

become a necessity for all civil service departments.

Currently,thereisonlyoneworldofvoice,dataandvideo

asallcommunicationstakeplaceoverthesameIP infra-

structure. Multi-office companies have a great competitive

advantagewhentheyimplementaunifiedIPcommunica-

tions system. It is also important for the architecture to be

scalable and able to adapt to the new needs for services

of the infrastructure and the public.

• Wi-FiandWiMAXwirelesscommunications

• Connectivitybetweenoffices

• Videoconferencing

• Security

• Infrastructure

• Virtualisation

Water

Modernising the management of water resources is one

of the major global challenges faced by those who will

run the world in the next decade.

Only by adapting the infrastructure and using new com-

puter-based management technologies will it be possi-

ble to guarantee a high quality water supply that is fairly

shared out among the growing population.

• Consumptionandleakcontrol inbuildingsandurban

areas

• Qualitycontrolandlevelofservice

• Monitoringparameters

Waste

The treatment of waste is a key factor in the sustainability

of cities. It is necessary to monitor the efforts made in the

collection, treatment and recycling of urban waste and to

optimise these processes in order to bring ecological and

economic effectiveness into line.

• Optimisingcollectionroutes

• Detectingfullcontainers

• Monitoringtreatmentprocesses

Why a Smart and Sustainable City? To understand the state of the infrastructure and the needs of the public.

To understand the processes taking place in cities so as to be able to optimise them.

To improve the quality of life through efficiency and sustainability.

To raise the consciousness of the general public and the civil service.

To increase the performance of investments.

“The challenges faced by the cities are the challenges faced by society as a whole. Our present and future quality of life depends on our being able to implement solutions that achieve synergies by optimising the different services and infrastructures and promoting proactiveness and awareness.

Through its information technology, Wellness Telecom provides the tools needed to adapt today to the needs of tomorrow.”

Wellness CityOne solution for cities that project a sustainable future

TheWellness City platform is a solution that

gives managers access to all the information of

interest to them. Its open architecture makes it

compatible with existing systems and aids in

the integration of future applications.

Wellness Citywas conceived as a global plat-

form providing an innovative focus that makes

it possible to analyse and act on the many types

of variable existing in a city from one single de-

cision making control point.

12 13

Wellness City Solutions

Currentwastecollectionsystemsareorganised

based on set plans or even phone calls from the

public so that it is not possible to collect infor-

mation on the state of the containers distrib-

uted around the city.

How would their performance and the service

to the public be improved if this information

were available?

The e-Garbage system reduces operating costs

and improves public opinion. By monitoring

the amount of waste in each container each

day, it is possible to optimise the routes, mak-

ing sure that no full container is left unemptied

and anticipating changes.

Monitoring the information and the changes

to it also makes it possible to make the service

the optimum size, while ensuring that all op-

erational needs are covered.

e-Garbage Buildingsareresponsiblefor41%ofCO2emis-

sions. Optimising them is a short-term need,

but the great diversity of situations and solu-

tions complicates energy management, mak-

ing it difficult to achieve the desired savings

objectives.

What if it were possible to control the status

of all the systems in a building from one single

point? To know in real time how much energy

each item is consuming, detect anomalies and

determine usage policies? To centralise in real

time the information from the different build-

ings belonging to one organisation?

WeSave isWellnessTelecom’s solution for op-

timising building energy consumption. It is an

open platform that integrates monitoring and

action systems for climate control, lighting and

computer systems. It is designed to make en-

ergy management easier and to improve the

profitability of investments in energy saving.

WeSaveletsyou:

• Monitortheconsumptionofclimatecontrol

systems, lighting and equipment.

• Generate customised reports. Correlate in-

formation.

• Issue faultalerts.Anticipateandcontrolun-

foreseen events.

• Setupandmonitorusagepolicies.

• Increase the awareness of employees with

personalised information.

SMART AND SUSTAINABLE CIT Y

14 15

SMART AND SUSTAINABLE CIT Y

Publiclightingisoneofthemajorcontributors

to public spending and electricity consump-

tion in cities. This fact contrasts with the small

amount of information that town councils nor-

mally have at their disposal about their own in-

frastructure.

What is the reason for this? Traditionally, telema-

nagement systems were too expensive, needed

a large telecommunications infrastructure and

were only compatible with equipment from

specific companies, so that there was no pos-

sibility of controlling more than a small group

of electrical panels.

WeLight is the open architecture, adaptable

product developed by Wellness Telecom to

control and monitor any public lighting panel.

The system also does not need its own commu-

nications infrastructure or its own server: All the

information is available through an Internet-

based software service.

WeLights allows you to:

• Generate historical and instant consump-

tion graphs and reports for each electrical

panel or group of panels. Monitor the savings

made.

• Detectfaultylampsandsendalertstomobile

phones. Offer a better service to the public.

• Detectunauthorisedhook-upstothegrid.

• Enjoy an open, manufacturer independent

architecture.

Open Government Platform

WeTalk is a multi-channel communications

platform that permits organisations to commu-

nicate in both directions, using all the channels

that the new information technologies have

put at their disposal: the web 2.0, social net-

works and intelligent mobiles, complemented

by an analysis technology that automatically

interprets the responses given by users.

• Integrated use of new communications

channels

• Using artificial intelligence, the value of in-

formation can easily be obtained

• Automaticresponseanalysis

• Usable,effortless,executiveinformation

WeTalk lets you manage your communications

from one single point over a number of media,

maximising your nearness to the public and en-

suring that their replies are uniformly collected

by the application, so that it is not necessary to

manage all the media independently, with the

great effort that this requires.

• The government informs the public (news,

events, initiatives, profiles of political figures)

• The government consults the public (e-

Questions)

• Thegovernmentanswersthepublic(Virtual

meetings)

• The publicmakes proposals to the govern-

ment(publicinitiatives)

Everyone can be connected to the new tech-

nologies but each one has its own special fea-

tures. Wellness Telecom therefore offers a series

of services to make it easier to implement and

use this new form of communication.

• Strategicandoperationalconsulting

• Brandimage

• Revitalisationandpublicity

• Mediacampaigns

• Communitymanagerservices

• Technicalmaintenanceoftheplatform

• Hosting

SPAIN

HEAD OFFICEAvda.CharlesDarwin,s/nPabellónMonorrail41092IsladelaCartuja,SevillaTel. +34 954 151 706Fax+34954151729info@wtelecom.es

REGIONAL OFFICE BADAJOZParqueCientíficoyTecnológicodeExtremaduraC/BenitoMahederoBalsera,77Módulos13y1406011 BadajozTel. +34 924 222 965Fax+34924222965info@wtelecom.es

REGIONAL OFFICE VALLADOLIDC/MarianodelosCobos,1Oficina 647014 Valladolidinfo@wtelecom.es

MEXICO

REGIONAL OFFICE MEXICOPaseodelaReforma,379Col.Cuauhtemoc06500MexicoDFTels.+52(1)552507313 +52 5555 339 780mexico@wtelecom.es

www.wtelecom.es