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Domestic Monitoring Tool
Estates Consistency Training
Presented by Myra KeenanJuly 2010
Current State of Play
• Now through first quarter• Important second quarter results
accurately reflect condition of estate• HAI Estates Monitoring Steering Group
set up these sessions• Accuracy important
Why are we here?
• Train the Trainer• Identify areas pass/fail• Systematic approach (ref appendix 6A)• Consistency in completing monitoring sheets• Use of drop down menu• Raising anomalies
Sample Results for Boards
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100
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Score
Sample for A1 and A2 Hospitals
0
10
20
30
40
50
60
70
80
90
100
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17
Score
Pass or fail?
Painted line - pass
Adhesive line - fail
The panel is coming away from wall and screw covers missing
The floor covering is broken exposing area to bacteria
Dimple effect could in future lead to damage – comment only
Fail Flaking and bubbling paintwork
Fail Holes in wall and area not painted – visually unacceptable
Fail
Damage across an extensive piece of wall including scratches on wall protector
Comment to nursing re untidy display
Pass
Scuff mark on skirting – comment if unable to clean
Pass for HAI
Fail for HEI
Areas unsealed
Comment - stained beyond cleaning
Fail
Surfaces damaged
Tap insert missing
Overflow not cleaned
Fail
Dirty – fail
Sealant replace - fail
Floor covering split - fail
Shower chair or commode leg not clean – check cleaning matrix
Wardrobe surface damaged
Fail
Fail
Pass for HAI
Fail for HEI
Is this hiding an underlying problem?
Fail
Domestic Monitoring ToolBED ROOM / A1
DOMESTIC ESTATE USERDOMESTIC
DETAIL / USER ISSUES /
COMMENTS / ACTION
ESTATES DETAIL / COMMENTS /
ACTION123
WEIGHT PASS FAIL ISSUES ISSUES
FLOORS 2 2 YHard – Covering
split
WASH HAND BASIN / SINK 2 2
FURNITURE / FITTINGS 2 2 Dusty
LOW LEVEL 2 2Skirting – Marked
surface
HIGH LEVEL 2 2 YCeiling Vents –
Thick dust
TELEPHONES 2
PAINTWORK 2 2 YWalls - Damaged/
dampness
GLASSWORK 2 2
CURTAINS/SCREENS 2 2
WINDOW BLINDS 2 2 YBlinds -
Damaged/missing
SOAP/HANDTOWELS 2 2
REFUSE 2 2
Agreed System for Informing Estates
• Local reporting arrangements• Shared drive• Copy paste• Entire disc (if email ok)• Photocopy sheets (save a tree)
Key deliverables• Our No.1 priority is:
– Accuracy– Honesty– Integrity
• The Steering Group understand there are areas where there needs to be improvement in the estate
Any other questions• Complete question cards• Email any further questions to
[email protected]• Response and presentation will be
available at www.hfs.scot.nhs.uk
Thank you
