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Does Market Systems Development Work for Women’s Financial Empowerment?

Does Market Systems Development Work for Women’s Financial … · Digital Finance Opportunitiesin MENA Dynamic ICT Markets 4 3 2 1 Governments’ focus on Digital Financial Inclusion

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Page 1: Does Market Systems Development Work for Women’s Financial … · Digital Finance Opportunitiesin MENA Dynamic ICT Markets 4 3 2 1 Governments’ focus on Digital Financial Inclusion

Does Market Systems Development Work for

Women’s Financial Empowerment?

Page 2: Does Market Systems Development Work for Women’s Financial … · Digital Finance Opportunitiesin MENA Dynamic ICT Markets 4 3 2 1 Governments’ focus on Digital Financial Inclusion

Does Market Systems Development Work for Women’s Financial Empowerment?

April 16, 2020 | 9 – 10 am (EDT)

Nandi HallModerator

Arab Women’s Enterprise Fund

Fiona SheraArab Women’s

Enterprise Fund

Chloe GueguenArab Women’s

Enterprise Fund

Sabal MajaliArab Women’s

Enterprise Fund

Page 3: Does Market Systems Development Work for Women’s Financial … · Digital Finance Opportunitiesin MENA Dynamic ICT Markets 4 3 2 1 Governments’ focus on Digital Financial Inclusion

Welcome and AgendaFiona SheraChloe Gueguen and Sabal MajaliWrap Up and Closing

Agenda

1

2

3

4

Page 4: Does Market Systems Development Work for Women’s Financial … · Digital Finance Opportunitiesin MENA Dynamic ICT Markets 4 3 2 1 Governments’ focus on Digital Financial Inclusion

Fiona SheraArab Women’s

Enterprise [email protected]

The MSD-WEE Approach

Page 5: Does Market Systems Development Work for Women’s Financial … · Digital Finance Opportunitiesin MENA Dynamic ICT Markets 4 3 2 1 Governments’ focus on Digital Financial Inclusion

How has AWEF applied an MSD-WEE approach?

• Focused on sectors important to women as consumers, producers or employees

• Targeted critical market constraints facing women AND the private sector• Developed interventions that are commercially viable AND improve access

and agency for women• Acted as “Facilitator” – co-created market oriented solutions working

THROUGH partners• Maintained a strong focus on systems change throughout implementation

Page 6: Does Market Systems Development Work for Women’s Financial … · Digital Finance Opportunitiesin MENA Dynamic ICT Markets 4 3 2 1 Governments’ focus on Digital Financial Inclusion

Theory of Change - MSD-WEE approach

Page 7: Does Market Systems Development Work for Women’s Financial … · Digital Finance Opportunitiesin MENA Dynamic ICT Markets 4 3 2 1 Governments’ focus on Digital Financial Inclusion

Key Lessons – AWEF implementation

Right things Right

Sectors with

Right partners

Multiple pathways

to access & agency

Tailor TOC to reflect market

Learn & Adapt Pilots

Drop Fast Scale What works

Chase sustainability

Scale Strategically

Look for Game Changers

Takes Time

Page 8: Does Market Systems Development Work for Women’s Financial … · Digital Finance Opportunitiesin MENA Dynamic ICT Markets 4 3 2 1 Governments’ focus on Digital Financial Inclusion

How? Design and delivery

Take time to identify the right interventions & partners

Page 9: Does Market Systems Development Work for Women’s Financial … · Digital Finance Opportunitiesin MENA Dynamic ICT Markets 4 3 2 1 Governments’ focus on Digital Financial Inclusion

AWEF’s focus on Systems Change

AWEF strives to move beyond impact to achieve lasting systems change

A change to the core structure of a system that leads to sustainable improvements for women

AWEF has developed a “bespoke” approach to assessing Systems Change

• Scale: Market Actor Change – level of disruption/scale of adoption across the market system

• Depth: Informal Rules and Expectations – creation of “new rules and norms” to catalyse change in a market

• Effectiveness: Benefits to the Target Group – positive impact on women reached - access/agency

Page 10: Does Market Systems Development Work for Women’s Financial … · Digital Finance Opportunitiesin MENA Dynamic ICT Markets 4 3 2 1 Governments’ focus on Digital Financial Inclusion

Results to Date - Key interventions

• Jordan – public and private sector collaboration• Facilitated scaling of Women’s Economic Empowerment Units +

licensing/professionalisation of women owned HBB• Facilitated innovative Market Linkages to expand HBB access to new buyers – dairy sector,

embroidery• Tested/proved feasibility of flexible-remote working business model

• Egypt – Driving Change through lead market actors• Facilitated adoption of new inclusive working practices in RMG and Citrus sectors

• Regional – Financial Inclusion• Promoted women-centred business models to facilitate digital financial inclusion in Jordan

and Egypt

Page 11: Does Market Systems Development Work for Women’s Financial … · Digital Finance Opportunitiesin MENA Dynamic ICT Markets 4 3 2 1 Governments’ focus on Digital Financial Inclusion

AWEF Results to date

On track to improve access/agency for 150,000 women

423,345 women

3 formal policies or regulations

changed

50 institutions committed to change policies or

practices

938 Market Linkages 30,019 micro-linkages

90 Market Actors adopting AWEF practices

Page 12: Does Market Systems Development Work for Women’s Financial … · Digital Finance Opportunitiesin MENA Dynamic ICT Markets 4 3 2 1 Governments’ focus on Digital Financial Inclusion

Conclusions

• AWEF has successfully tested a new innovative MSD-WEE approach - impressive results at output level and…

• Signs of Impact and Systems Change are there - AWEF has changed rules of the game in key areas – WEE Units, licensing, Financial Inclusion

• Key to success - putting women at the centre of design, tailoring interventions & making the business case for change to the private sector

• Lessons and approach can be applied to other MSD or WEE initiatives in the region and more widely

• Scope to build on models/approaches tested in Jordan and Egypt

Page 13: Does Market Systems Development Work for Women’s Financial … · Digital Finance Opportunitiesin MENA Dynamic ICT Markets 4 3 2 1 Governments’ focus on Digital Financial Inclusion

Chloe GueguenFinancial Inclusion Regional LeadArab Women’s Enterprise Fund

[email protected]

Making Digital Finance Work for Women in MENA

Sabal MajaliLead Market Analyst, Jordan

Arab Women’s Enterprise [email protected]

Page 14: Does Market Systems Development Work for Women’s Financial … · Digital Finance Opportunitiesin MENA Dynamic ICT Markets 4 3 2 1 Governments’ focus on Digital Financial Inclusion

From Theory to Practice…

Applying the MSD-WEE Theory…

…To Make Digital Finance Work for Women

WHY focusing on the digital finance subsector?

WHAT lessons to make digital finance work for women?

WHO started to innovate in the region & HOW?

Page 15: Does Market Systems Development Work for Women’s Financial … · Digital Finance Opportunitiesin MENA Dynamic ICT Markets 4 3 2 1 Governments’ focus on Digital Financial Inclusion

WHY

WHAT

WHO

HOW

Digital Finance Opportunities in MENA

Dynamic ICT Markets

4

3

2

1

Governments’ focus on Digital Financial Inclusion

Growth of E-commerce & Social Media

Migrant population & demand for remittances

Egypt MOIC’s COVID-19 Response:

WHY focusing on Digital Finance for women in MENA?

Page 16: Does Market Systems Development Work for Women’s Financial … · Digital Finance Opportunitiesin MENA Dynamic ICT Markets 4 3 2 1 Governments’ focus on Digital Financial Inclusion

WHY focusing on Digital Finance for women in MENA?

WHY

WHAT

WHO

HOWChallenges for

Women’s Inclusion

Gender gap in mobile phone ownership

2

6

1

4

5

Uneven internet connectivity

Low levels of financial & digital literacy

Private sector failing to see women as a business opportunity

Relatively nascent & fragmented DFS ecosystems

3 Social norms, mobility issues & limited collateral

Page 17: Does Market Systems Development Work for Women’s Financial … · Digital Finance Opportunitiesin MENA Dynamic ICT Markets 4 3 2 1 Governments’ focus on Digital Financial Inclusion

WHY

WHAT

WHO

HOW

In MENA, only 35%of women have a financial account

vs. 52% for men

WHY focusing on Digital Finance for women in MENA?

Page 18: Does Market Systems Development Work for Women’s Financial … · Digital Finance Opportunitiesin MENA Dynamic ICT Markets 4 3 2 1 Governments’ focus on Digital Financial Inclusion

WHAT lessons to make Digital Finance work for women in MENA?

WHY

WHAT

WHO

HOW

Page 19: Does Market Systems Development Work for Women’s Financial … · Digital Finance Opportunitiesin MENA Dynamic ICT Markets 4 3 2 1 Governments’ focus on Digital Financial Inclusion

WHAT lessons to make Digital Finance work for women in MENA?

WHY

WHAT

WHO

HOW

Page 20: Does Market Systems Development Work for Women’s Financial … · Digital Finance Opportunitiesin MENA Dynamic ICT Markets 4 3 2 1 Governments’ focus on Digital Financial Inclusion

WHY

WHAT

WHO

HOW

WHAT lessons to make Digital Finance work for women in MENA?

Page 21: Does Market Systems Development Work for Women’s Financial … · Digital Finance Opportunitiesin MENA Dynamic ICT Markets 4 3 2 1 Governments’ focus on Digital Financial Inclusion

CASE STUDY 1: « Nafaqa », Egypt’s first digital social benefits disbursement program WHY

WHAT

WHO

HOW

For NSB:• Cost of cash• Human errors• Fraud risks

National alimonies disbursed in cash:BEFORE

For beneficiaries:• Time lost• Harassment risk• Opportunity cost

WHO started to innovate in the region & HOW?

Page 22: Does Market Systems Development Work for Women’s Financial … · Digital Finance Opportunitiesin MENA Dynamic ICT Markets 4 3 2 1 Governments’ focus on Digital Financial Inclusion

CASE STUDY 1: « Nafaqa », Egypt’s first digital social benefits disbursement program

National alimonies disbursed via e-wallets

COVID-19: Disbursement of social safety nets via e-wallets?• Takaful & Karama

beneficiaries (9M+)

For Partners• 1st national e-

wallet use case• Successful public-

private partnership

For Beneficiaries (15k):• Time saved• Increased safety• Increased privacy• Business continuity

WHO started to innovate in the region & HOW?

WHY

WHAT

WHO

HOW

National alimonies disbursed in cash:BEFORE

For NSB:• Cost of cash• Human errors• Fraud risks

For beneficiaries:• Time lost• Harassment risk• Opportunity cost

AFTER

KEY LESSON

Page 23: Does Market Systems Development Work for Women’s Financial … · Digital Finance Opportunitiesin MENA Dynamic ICT Markets 4 3 2 1 Governments’ focus on Digital Financial Inclusion

CASE STUDY 2: BSR’s HerFinance Digital Wages Program

For the factory:• Security costs• Opportunity costs• HR Admin costs

Salaries disbursed in cash:

For workers:• Time lost off the

production Line• Harassment risk• Risk of theft & Loss

WHO started to innovate in the region & HOW?

WHY

WHAT

WHO

HOW

BEFORE

Page 24: Does Market Systems Development Work for Women’s Financial … · Digital Finance Opportunitiesin MENA Dynamic ICT Markets 4 3 2 1 Governments’ focus on Digital Financial Inclusion

CASE STUDY 2: BSR’s HerFinance Digital Wages Program

Salaries disbursed digitally:(bank or e-wallet accounts)

For the factory:• Efficiency (Admin

staff time)• Accuracy• Cost Savings

For workers (5k):• Access to FS for

the 1st time (savings)

• Increased safety• Increased control

& privacy

COVID-19: Digital wages forgarment workers or othersectors?

WHO started to innovate in the region & HOW?

WHY

WHAT

WHO

HOW

AFTER

KEY LESSON

For factory:• Opportunity costs• HR Admin costs• Security guards

costs

Salaries disbursed in cash:

For workers:• Time lost off the

production Line• Harassment risk• Risk of theft & Loss

BEFORE

Page 25: Does Market Systems Development Work for Women’s Financial … · Digital Finance Opportunitiesin MENA Dynamic ICT Markets 4 3 2 1 Governments’ focus on Digital Financial Inclusion

CASE STUDY 3: JOPACC’s Digital Experiments

KEY LESSON

Two Digital Experiments to investigate e-wallet usages among women

AFTER

Limited understanding of the drivers to e-wallet usage among women

• Limited e-wallet adoption in Jordan• Limited sex-disaggregated data among

PSP

BEFORE

Create the DFS For Women Business Case

1 Digitisation of microfinance loans18% of the audience (females) opened e-wallets

Loyalty Program+14% in usage among female clients

2

WHO started to innovate in the region & HOW?

WHY

WHAT

WHO

HOW

Page 26: Does Market Systems Development Work for Women’s Financial … · Digital Finance Opportunitiesin MENA Dynamic ICT Markets 4 3 2 1 Governments’ focus on Digital Financial Inclusion

CASE STUDY 4: The Post Office expanding access to e-wallets in Jordan

Weak agent network

Female personnel at Jordan Post office act as agents- pilot started in Jerash

277 branches across Jordan

KEY LESSON

AFTER

BEFORE

WHO started to innovate in the region & HOW?

WHY

WHAT

WHO

HOW

Page 27: Does Market Systems Development Work for Women’s Financial … · Digital Finance Opportunitiesin MENA Dynamic ICT Markets 4 3 2 1 Governments’ focus on Digital Financial Inclusion

AWEF would like to thank all the institutions who contributedto this Practitioner Learning Brief:

Contact us:

Page 28: Does Market Systems Development Work for Women’s Financial … · Digital Finance Opportunitiesin MENA Dynamic ICT Markets 4 3 2 1 Governments’ focus on Digital Financial Inclusion

ANNEX – AWEF’s Women Economic EmpowermentStrategy and Interventions

Page 29: Does Market Systems Development Work for Women’s Financial … · Digital Finance Opportunitiesin MENA Dynamic ICT Markets 4 3 2 1 Governments’ focus on Digital Financial Inclusion

Q & A

Nandi HallModerator

Arab Women’s Enterprise Fund

Fiona SheraArab Women’s

Enterprise Fund

Chloe GueguenArab Women’s

Enterprise Fund

Sabal MajaliArab Women’s

Enterprise Fund

Page 30: Does Market Systems Development Work for Women’s Financial … · Digital Finance Opportunitiesin MENA Dynamic ICT Markets 4 3 2 1 Governments’ focus on Digital Financial Inclusion

Panelist NameOrganization

EmailFor more information about the AWEF Learning Series, contact Julia Hakspiel: [email protected]

Thank you! Thank You!

www.seepnetwork.org

Nandi HallArab Women’s

Enterprise [email protected]

Fiona SheraArab Women’s

Enterprise [email protected]

Chloe GueguenArab Women’s

Enterprise [email protected]

Sabal MajaliArab Women’s

Enterprise [email protected]

Page 31: Does Market Systems Development Work for Women’s Financial … · Digital Finance Opportunitiesin MENA Dynamic ICT Markets 4 3 2 1 Governments’ focus on Digital Financial Inclusion

SEEP Announcements

Upcoming WebinarsMERS Guidance in Response to COVID-19

April 22, 2020

How to Address and Prevent Sexual Harassment in the World of Work

May 7, 2020

Resource Spotlight

Blog SpotlightMaking Digital Finance Work for Women in the MENA Region: 8 Lessons from the Field