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TECNOLOGO EN GESTION LOGISTICA
ACTIVIDAD DE APRENDIZAJE No 15. ANALIZAR LOS SISTEMAS QUE
INTEGRAN LA RED LOGISTICA
ACTIVIDAD A REALIZAR: DOCUMENTO ESCRITO EN INGLES
EMERSON DAVID SOTO GARCIA
APRENDIZ
SENA: SERVICIO NACIONAL DE APRENDIZAJE
INICIO DE LA ACTIVIDAD
OUR COMPANY PRODUCTO OR SERVICE
1. Name of the product or service
Ecological laundry detergents caring environment
2. Product or service characteristics:
characteristics of ecological detergents
Phosphate Free
Royalty Sosa
Generate little foam
They are not aggressive with human skin
With the water generated by washing with these detergents can water the plants inside
or garden
Liquid formulation that dissolves easily in water
Are no problem when in water treatment systems
3. Class of the product or service
Ecological laundry detergents caring environment
4. Parts of the product or service
Surfactant or surfactants.
Boosters or builders.
Enzymes.
Bleach.
Optical brighteners.
Perfumes.
Filling
5. Functions of the product or service
Detergents are compounds that allow varying the surface tension of the water and are
causing Wetting, Penetration, Emulsion and suspension of dirt. Its structure is composed of
two parts: a hydrophilic (affinity to water) and a lipophilic (affinity to oil), which allows to
form bridges of water and oil, helping to remove the dirt.
Properties of detergents:
Moisturizing: It is understood as the ability to wet more, ie a single drop of water is able to
cover a larger area of contact.
Penetration: As the word implies, is the ability to penetrate or enter the dirty porous
surfaces or dirt.
Emulsion: The dispersion or suspension of fine particles of one or more liquid in another
liquid. For example, the oil or fat in water.
Suspension: Consists leave dirt or dirt particles in solution, preventing these from
becoming a redeposit.
According to their formulation, detergents may also contain acid based compounds (which
give the pH, making them acidic, neutral or alkaline), stabilizers, chelators, enzymes,
whiteners, dyes, perfumes, solvents, sequestrants, Disinfectants, thickeners.
6. Prices
Some detergents for its highly effective cleaning and environmental protection tend to have
higher prices than traditional detergents, but hang time are detergents with a high degree of
durability, economic profitability need not go to the supermarket to buy every 8 days
detergents, these detergents have a duration of up to 83 washed clothes, ie yield up to 3 or 4
months.
2. Market Competence
Investiguen sobre dos productos o servicios de la competencia.
• Ecological biodegradable detergents: a tense - active, amphipathic substance having the
chemical property of dissolving dirt and impurities without an object corrode.
The English word is equivalent detergent. The German term employee is Tensid, which
seems more accurate because it makes direct reference to their physic - chemical properties.
In medicine the term deterging, cleaning a wound or ulcer, and substances used for this
purpose are called detergents. This implies which qualify as detergents as disparate as
saliva, soap or gasoline depending on what surfaces are employed, since when have a
detergent effect cleaning. One could also define that detergent is any substance that has
properties of dissolving another substance incorporating the substance dissolved in the
initial detergent substance.
Most detergents are sodium compounds substituted benzene sulfonate, called sulfonate
(LAS). Other compounds are branched chain alkyl sulfates (ABS), which degrade more
slowly than the LAS. Until 1970, a typical laundry detergent Powerful containing 50%
sodium tripolyphosphate (phosphate) and only 18 % of LAS. As mentioned above is the
one with the LAS detergent action, and since then some manufacturers have reduced the
percentage of phosphates.
PROPERTIES
In everyday life means only substances detergents that dissolve grease or organic matter
due to its surface activity. This term came from the industrial language at home language to
refer to them as opposed to the soap. But in reality, is a detergent soap more.
Although they share these properties soaps, soaps are not considered in practice as
detergents. Soaps owe their activity to the tensile properties of their molecules have a
hydrophilic part (itself lipophobic) and other lipophilic (hydrophobic turn) (eg antiviral
molecule) and to emulsify the dirt insoluble in water. In the soap, this property is obtained
by hydrolyzing a long chain fatty acid with an alkali metal salt, frequently sodium or
calcium. This process is called saponification. The end of the molecule containing the fatty
acid is lipophilic, and containing the alkali atom is hydrophilic. This was basically the only
active substance used tense domestically until the mid twentieth century. When were
automatic washers progressive demand for more active substances are created that are
better behaved in hard water ( richer in calcium), as they increased the water solubility of
the soap , which was drawn before, decreasing the time contact between the same and the
clothes . This added to the shortage of soap that had occurred during World War II. They
appeared in the domestic market detergents industrial origin were including mixtures tense
assets with other substances ( adjuvants , such as polyphosphates , silicates , carbonates and
perborate, and auxiliary agents including among other enzymes, fluorescent substances ,
foam stabilizers , dyes and fragrances). The first of this type detergents, benzene
derivatives, are widely used in the 40s and 50s, but were not soluble or biodegradable, what
made ecologically harmful. A second generation of detergents, linear alkyl, is less toxic to
be biodegradable.
The first detergent (soap) was manufactured in Germany in 1906 and consisted of a mixture
of conventional soap to which was added sodium perborate silicate. He was nominated to
the first three letters of each added Persil.
Determinen 10 características de los productos o servicios
Washing powder powerful performance on the toughest stains in whites and color.
FORMULA has BIOQUEST containing cleaning agents derived from natural sources,
provides high performance for its concentrated formula and safe for your family and
the environment because it is biodegradable and dermatologically tested.
It has a unique combination of enzymes which when in contact with water dissolve
easily for effective washing your clothes, leaving her with a nice fresh scent.
Does not leave residues that may irritate sensitive skin and does not contain phosphates
that harm the environment.
Can be used in all types of washing machines, including High Efficiency.
Made in the USA.
Satisfaction guaranteed or your money back.
Presentation: Powder in a cardboard box.
Contains: 1 Kg
Comparen los productos a través de un product report.
Today I want to share what are the main differences between ecological detergents and which are
not and to what extent can affect our health and the environment.
According to an article I read recently, the action defined as a transfer of clean dirt. Your clothes or
your house to water, air or nature, as the chemicals in detergents and cleaning products have a
negative impact on the environment and health of people.
The chemical industry has evolved greatly over the years to create the most complex
compositions that can act very aggressively against the different types of soil, however,
often have a negative effect on the durability of the garments on the health of its users and
of course, on the environment, as components thereof, are often not biodegradable, while
cause allergies and skin problems in many users. By contrast, organic detergent
compositions searched based biodegradable ingredients, while not damaging the health of
its users.
The chemical industry has evolved greatly over the years to create the most complex
compositions that can act very aggressively against the different types of soil, however,
often have a negative effect on the durability of the garments on the health of its users and
of course, on the environment, as components thereof, are often not biodegradable, while
cause allergies and skin problems in many users. By contrast, organic detergent
compositions searched based biodegradable ingredients, while not damaging the health of
its users....
According to studies, 33% of phosphates entering the water come from household
detergents and all the pollution that reaches the treatment plants, more than 20% are
detergents and cleaning products. Despite the efficiency of wastewater treatment plants,
they can not remove 100% of the pollution that reaches them, and that's not counting all
that goes directly to rivers and aquifers.
Detergents carry three main compounds:
Surface-Active Agents: They are the basis of detergents and are responsible washer effect.
This low surface tension group of water, making it very dangerous for many types of
insects, damage the gills of the fish and increase porosity of the membranes of certain
aquatic organisms. Depending on the source of these agents and their biodegradability, may
be more or less harmful. For example, soaps, fatty alcohol sulfates, or those having a sugar-
based part will be largely biodegradable while Tensioner’s agents Alkylbenzolsulfates and
cathode used in softeners and detergents for delicate clothes are hardly of gradable.
Lowering Agents Water Hardness: These serve to increase the effectiveness of agent’s
tensionarios through their action in the properties of water, lowering its hardness. These
agents use phosphates that are responsible for eutrophication, which is overloading the
water with nutrients and subsequent de-oxygenation of the same, also include complex
agents that are not biodegradable (such as EDTA). Moreover zeolites, citrates and Soda are
other components of these agents have significant adverse effects on water.
Bleaching agents and stain removers: These can lead Percarbonate Sodium, which has no
negative impact on the environment, and / or Enzymes which are usually responsible for
producing allergic reactions and can be produced with genetically modified organisms.
To see if a detergent is organic or not, is important to analyze the ingredients wearing and
which does not, the part of organic ingredients, and environmental impact of design and
manufacturing. It is also important that the product does not carry petrochemical
ingredients, perfumes and dyes, synthetic preservatives, enzymes or other allergic
ingredients, phosphates, or anti-bacterial agents that are difficult to break down, while they
are very toxic to many organisms. It is also important that the membership is only based on
plant and mineral ingredients, and they all are declared on the packaging.
Establezcan las ventajas y desventajas de su producto o servicio con relación a la
competencia.
Advantages of Organic detergent
Do not pollute the Environment
There are allergenic
Are Biodegradable
Render washed clothes up to 83 a 3 to 4 months
No tissue damaging clothing
They have an effective cleaning
You can save up to 50% in other detergents
Do not genérate foam
Their packaging is recyclable
Disadvantages of detergents competition
Pollute the environment
Are allergic and adverse health
They are biodegradable
Generate foam
There are not rendidors
Tissue damaging clothes
Render an average of 20 washed clothes
Every eight days detergents are bought on the market
Contains a high degree of toxicity on aquatic life
Your package lasts for many years to decompose
Determinen la excelencia de su producto o servicio.
Powerful cleaner that offers high quality effective performance on the toughest stains,
keeping always white or bright colored clothing.
Washing powder with a unique combination of enzymes which when in contact with water
dissolve easily for effective washing your clothes, leaving her with a nice scent cool. No
residue on clothes that can irritate sensitive skin and contains phosphates. And it is friendly
to the environment.
2. SELETING PROVIDERS
Investiguen sobre al menos dos proveedores para suplir y distribuir con materias
primas o servicios sus compañías.
ECOCERT
Providers authorized by Ecocert listed in a database accessible to manufacturers of natural
and organic cosmetics.
Is a manufacturer of cosmetics Ecocert Greenlife committed to:
Non-organic raw materials: to facilitate the certification process, Ecocert invited to
consult the list and the next database in which all non-organic materials are cataloged
authorized by Ecocert.
Organic materials: to ensure the ecological quality of its raw materials, organic
ingredients provider must submit a certificate of compliance with the regulations (EC)
804/2007, NOP or JAS under validation. You can also consult the database of certified
organic ingredients according to standard cosmetics.
Ecocert Greenlife offers a documentary verification of conformity to the standard of their
raw materials.
In this way it will provide environmental safeguards its customers. All raw materials of
natural origin, as they are defined in the standard of Ecocert, can undergo Ecocert Greenlife
for verification. This provision does not affect the raw materials from organic farming.
Compliance criteria of a commodity defined in "organic and natural cosmetics" Ecocert
standard. The requirements specifications refer mainly:
Source reagents.
Processing procedures employed.
Type of auxiliary substances, solvents and additives (preservatives) used during the
manufacturing process or added to the final product.
Their products benefit from an attestation of verification against the standard that
guarantees the use of agricultural resources. Also published in the previous database,
access to which is reserved for companies that have begun the process of certification of
cosmetics, that is, more than 1,000 companies in 2010.
ECOVER
The Belgian company Ecover produced with minimal impact on the environment certain
green cleaning products for the domestic sector and the industrial dishwasher, cleaner, stain
remover, clean home, delicates, purpose cleaners, liquid detergent, powder detergent, clean
toilets, dishwasher, softeners, etc.
The Ecover products are endorsed warranty Fitness "Recommended Product" and various
awards such as the United Nations Global and International Fitness.
Environmental product characteristics
Ecover cleaning products and Ecolino are composed of herbal ingredients, based on
compounds extracted from plants and essential oils, which offer high biodegradability,
maximum efficiency and a pleasant perfume.
In the laboratory, all the formulas are not tested on animals Contain Bitrex, a bitter
substance added to prevent ingestion.
Use of vegetable oils, zeolites, natural essential oils and cultured enzymes.
High biodegradability.
Scented naturally.
They are not toxic to the environment
Raw materials
Premiums based on their eco Browse optimal toxicity.
Renewable raw materials
The use of petrochemical raw materials is avoided. Even the plastics used are derived
from plant materials.
A certified suppliers to ensure that the raw materials they supply, we have been tested
on animals is required.
Manufacturing process
In their manufacturing process performed never experience with animals. Also do not
use any ingredients of animal origin for the production of detergents and cleaning
products.
Protected Bitrex. Bitrex is a bitter substance added to liquid cleaners to avoid
ingestion.
Using the product
Total Biodegradability in the most severe circumstances, in conditions
100% recycled cardboard
Plastic packaging 100% recyclable
It tries to use the least amount of packaging possible.
The product packaging of aerobic and anaerobic
Highly dilutable products. Used very little.
End of Life Product
Ecover declares all detergent ingredients on the package, and proposes to make in all
ecological detergents are denominated.
Certificates
All Ecover and Ecolino products are produced in accordance with ISO 14001, which
ensures, among other things that at each stage of production necessary to protect personnel
and minimize production impact the company's business precautions are taken with the
environment.
The Ecover products are endorsed warranty Fitness "Recommended Product" and various
awards such as the United Nations Global and International Fitness.
Link to tags
Establezcan diez características para evaluar los proveedores y distribuidores.
Once approved provider, is necessary to ensure that expectations are initially targeted to
maintain over time. Thus, there must be an ongoing evaluation to ensure that the provider
meets the requirements set permanently. The first step in the evaluation of suppliers is to
define the criteria that will be considered. The evaluation should include the following
criteria:
1. Quality of supplies: With this approach the level of compliance by the supplier of the
specifications defined by the company, a to what extent has provided exactly what was
requested was measured. To assess the quality of supply, taking into account the results of
controls receiving and any impacts that the product supplied has been generated in the
production process.
2. Term reliability of supplies: The degree of compliance is measured by the supplier of
the delivery set. This criterion is important in some cases because a delay in delivery of raw
material can stop the production process.
3. Flexibility provider: This criterion reflects the degree of adaptation to the needs of the
supplier company. For example, the ability to react to an urgent request that was not
planned.
4. Reliability information: The quality of its offer, the reliability of your invoices and
bills, meeting deadlines at checkout: Here the administrative relationship with the supplier
is valued.
5. Competitiveness Price level: This criterion takes into account the relationship between
the prices of the goods supplied by the supplier and its quality, as well as comparing the
price and supplier of other suppliers. No best estimate is the cheapest source, but to anyone
with a better value in the market relationship.
Quality certificate provider. Assess whether the provider has a system of quality
management certificate and / or a product has a quality certificate.
1. Fulfillment in the delivery. Quick Delivery
2. Enforcement in the amount requested
3. Guarantee: assesses whether the provider offers change or maintenance or service once
entered the store should give a product or service advice for better handling.
4. Dar technical solutions product or service.
Comparen los proveedores y distribuidores de su producto o servicio.
PROVIDERS
Providers are companies that provide products to distributors that will eventually be
delivered to different sales centers
For example, in our company there are 4 types of providers.
Artistry beauty products, Moiskin
nutritional products
Personal care products "ERTIA"
Oral care products "GLISTER"
Home care products "AMWAY HOME"
DISTRIBUTORS
Are all those small business owners who create marketing networks, and distribute the
products directly to the customer without the need to pay intermediaries.
These in turn promote and taste the goods, provide free advice on how you should use the
products, the reliability of consuming products that employers or distributors first use the
products at home to attest is also given and guarantee its effectiveness and performance.
Seleccionen al mejor proveedor y distribuidor para su producto o servicio.
The multinational corporation selected the company as its main supplier ARTISTRY,
because it has a high level of sales in the lines of beauty and personal care.
Within the corporation there are a number of distributors, who sell their products direct to
the customer, that is why the corporation recognizes the efforts of their employers and at
the same time makes them an appreciation for the great efforts made by month.
Justifiquen la selección del proveedor o distribuidor.
ARTISTRY: is a brand of skin care and color cosmetics, produced by Access Business
Group and marketed by Amway in 108 countries and territories worldwide, including
Korea, Japan, Italy, China, Canada, Finland, South Africa, Germany, Norway and etc..
Access, Quixtar, and Amway are part of the Alticor group of companies. Euro monitor
International, a researcher and publisher of market reports, business reference books and
online information databases, independently categorises Artistry as a prestige brand and
ranks Artistry as head of the top five in sales in this category, alongside Clinique, Estée
Lauder, Lancôme, and Shiseido.[1][2] Artistry is the only direct sales brand classified in the
"prestige" category.[citation needed] Artistry is also sponsoring Miss America, officially
providing skin care and colour cosmetics. The Artistry Scholarship, sponsored by Amway
Global has been supporting young women to achieve their goals and careers.
Artistry was launched in 1968 as a product line of skincare under the Nutrilite brand and
continues to utilise Nutrilite research and technology, including patented Nutrilite extracts
which are organically grown
EMPLOYERS OR DISTRIBUTORS CORPORATION
Distributors of the corporation are people of all walks of life and all professions who
believe in the quality and value of the products, and make more money than any other
person who is employed or self-employed in an ethical manner, easy, and legal. Moreover
dealers are in the ability to make demonstrations of all products of the company due to their
level of training received by the corporation, so no doubt about the concerns of customers
to purchase a product or service. Always looking for customer satisfaction or your money
back.
Distributors of the corporation have such an effective strategy in just one day can sell up to
$ 400,000 per day than any other company distributor.
4. COMPANY COMMUNICATION
Diagramen el flujo de información que se establecerá en lo siguiente:
• Internal communications company
Ongoing communication between the people who make up the staff of the corporation is
crucial to the success of this. No communication is not possible to go all in one direction.
Gone are days when, ignoring this aspect, he worked frequently in schemes "command and
control" exclusively. But even with this form of direct, without good communication
vertically and down no positive results were obtained.
Today it serves more criteria of participation and inclusion of everyone in the company. All
are in the same boat. A captain, some officers and sailors are required.
Every business, for good management, run of plans and objectives to achieve. Apply after
all human, material and financial resources required to achieve these objectives get.
Therefore, internal communication is essential for all staff of the company, the level that is
necessary to know what those plans, these objectives to be achieved and their level of
participation and effort in this endeavor.
• Comunicación externa de la compañía con miembros de la compañía y clientes,
proveedores y vendedores.
If there is no good external communication with customers in the corporation, the members
of the company, suppliers and distributors, this will not have any success, it is of great
importance to develop strategies to keep customers satisfied and increasingly motivate staff
of the company to achieve the goals set by management.
These agents are the ones who shape their external environment and exert an important
influence on his activities to the point of questioning and determine its existence.
Considering this fact, we see how the company has taken this demand through the
development of external communication, having the need to establish relationships with
their environment in order to anticipate their demands.
But there are several types that can adopt this external communication, contends Bartholdi,
these are:
a) Operational external communication. That which is done for the daily functioning of
the business, is made with all external stakeholders of the company's customers, suppliers,
competitors, government, etc..
b) Strategic external communication. It aims to find out the potential information of
competition, changing economic variables, changes in labor legislation, etc.., which may be
relevant to the competitive position of the company.
c) External communication of notoriety. Its purpose is to show the company as an
institution that reports publicizing their products, improve their image, etc.. Forms would
make it known through advertising, promotion, grants, sponsorships, etc..
External communication is understood as a process of linking information and news content
from the company or organization to the whole business of public opinion through the
media. And whatever the type to take the external communication of the company, you
should not forget is that it should incorporate the "signature style", which distinguishes it
from any other.
Activity End