DKMC Recruiting Booklet_email version

Built around you

o u r r e p u t a t i o n i s y o u r r e p u t a t i o n

www.joindkmortgage.com

Welcome to Draper and Kramer Mortgage Corp.People | Excellence | Service | Integrity

Draper and Kramer Mortgage Corp. is the residential mortgage division of Draper and Kramer, a property and financial services company established in 1893 to help rebuild and further develop the city of Chicago follow-ing the Great Fire. Draper and Kramer is a pioneer in the financial industry and became one of the first FHA approved lenders in 1937.

In 2008, Draper and Kramer merged its experience and resources with the innovative product lines and market expertise of 1st Advantage Mortgage. At Draper and Kramer Mortgage Corp., we value our People, we strive for Excellence, we provide the best Service in the indus-try and we do it all with Integrity. This combination of values ensures that our clients receive a level of satisfac-tion they won’t find anywhere else.

Still family owned and operated today, Draper and Kramer is a tradition of innovation with the capability of serving clients nationwide–and beyond. We have a long, rich history and after more than 120 years of excellent service . . . this is just the beginning!

Ferd Kramer meets with President John F. Kennedy

We have a long, rich history and after more than 120 years of excellent service . . . this is just the beginning!


Jeff SlaterExecutive Vice President

Jeff Slater is a perennial top producer with more than $1B in career loan volume and 25 years of experience. Jeff is instrumental in helping to implement growth strategies and sales management tactics throughout the country.

Matt PattersonExecutive Vice President of Business Development

With nearly 35 years in the business, Matt Patterson has been an originator and mortgage company President. He represents the company in business development and expansion along with managing our East Coast offices.

Jerry PalmerExecutive Vice President

As a former owner with more than 20 years in the industry, Jerry Palmer has originated well over $1B over the course of his career. He currently manages a team responsible for nearly $600M in annual volume.

Executive Leadership Team

Eileen AndersenDirector of Recruiting and Business Development

Eileen Andersen has been a highly respected t alent acquisition leader and sales manager for more than 15 years. She is responsible for building and driving our high performing recruiting and sales teams.

All of our management team members have an open door policy and are completely accessible. This type of support is one of the reasons our retention rate is high and

top talent continues to join our team.

- Paul LuekenCEO

Draper and Kramer Mortgage Corp.

In 1997, Paul decided to use his extensive financial experience to its fullest and left his position at the bank to start his own company -1st Advantage Mortgage. He spent the last 19 years assembling a team of professionals with diverse financial backgrounds who share the same views of exceptional customer service.

Paul has been a top producer himself, reaching nearly $100 million in annual loan production at his peak and he continues to originate at a high level today. This ensures that he is truly in tune with the loan process at Draper and Kramer Mortgage Corp. and continuously provides guidance and expertise to our sales team.

Draper and Kramer Mortgage Corp. is currently approaching 300 employees with more than 20 branch locations nationwide. We continue our expansion with a clear mission: to provide the best opportunities for our employees, the best experience for our clients and the best results for our partners.

1st Advantage Mortgage, now Draper and Kramer Mortgage Corp. was founded by Paul Lueken in 1997. Paul spent the early part of his career leading numerous audit teams

responsible for mortgage banks, credit unions and other various financial institutions. In 1990, Paul took an opportunity to join one of the ten largest mortgage banks in the United States, where his experience included all aspects of the operation: internal audit, correspondent lending, loan purchasing, customer service and eventually managing wholesale operations.

Meet our Founder and CEO

“There are many mortgage companies out there, but there are very few that can offer you the service and support that set you apart from the rest. I encourage you to learn more about our company and I welcome the opportunity to discuss how you can become a part of our journey!”

- Paul LuekenCEO

Sterling “Jamie” SimpsonNorthfield, ILPresident’s Club Member

With access to more than 40 lenders, our company has the freedom and flexibility to offer more loan options to suit our borrowers’ individual needs.”

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Unparalleled Products and Aggressive Pricing

Jumbo

With our in-house underwriting team, Draper and Kramer Mortgage Corp. offers many jumbo investor options, allowing you to avoid the red tape and long

lines found with many other investors.

Alliant Credit UnionGreat working relationship and competitive pricing

AmerihomeFixed deals for true non-QM jumbos

ConnectiveFixed deals up to a 90 LTV

Di-TechFixed and ARM deals up to $1,000,000

IMPACCompetitively priced on high LTV deals offering jumbo seconds up to an 80 LTV

NexbankSelf-employed borrower programs

RedwoodFixed and ARM deals; a good outlet for non-QM jumbos up to 45 DTI driving conditions through quickly and efficiently

Hedge Benefits

Borrower SwitchesBorrowers who lock a rate and do not complete the transaction can switch the rate to a new borrower with no penalty

Property SwitchesSwitch the lock from the initial property to a new property with no penalty if property transaction is not completed

Rate Lock InsuranceOffer borrowers paid security on the rate if they need to switch properties

Forward CommitmentsTop producers have the opportunity to lock in a line of credit at a specific rate

Extended LockGreat for new construction; lock in a rate for up to 360 days, including a one time float down option

Lock and ShopLock a rate today without a property selected and borrowers can take advantage of competitive rates for up to 90 days

A sampling of our jumbo investors include:


- TJ FlodinChicago, IL

President’s Club Member

Product SelectionDraper and Kramer Mortgage Corp. has the resources and expertise to ensure you

are always competitive. We collateralize and trade our own mortgage backed securities and we are a direct seller to Fannie Mae, Freddie Mac and Ginnie Mae.

ConventionalExtensive conventional product line that spans across more than 40 different investors

Fannie and Freddie DirectCompetitive pricing with minimal overlays on both fixed and adjustable rate mortgages

GovernmentSpecializing in government programs with Ginnie Mae direct, offering the works: FHA (FICOs as low as 600), VA (including IRRRL) and USDA

HARPNo LTV restrictions with the HARP program, making it even easier to qualify homeowners

Seconds and HELOCsVariety of second mortgage and HELOC investors, under-writing HELOCs in-house to avoid long approval delays

Portfolio Lending OptionsSolutions outside of what traditional banks offer through our portfolio lenders, including asset depletion programs and options for foreign nationals

Fannie and Freddie 97%3% down-payment and reduced monthly mortgage insurance for low-to-moderate income borrowers

Renovation LoansVarious programs for home repairs or remodeling, including FHA 203K (full/streamline) and FNMA Homestyle

Condo Financing Programs for both warrantable and non-warrantable condos and assistance in condo projects becoming FNMA eligible with up to 90% combined LTV and FICO scores as low as 680

Reverse MortgagesHomeowners over the age of 62 may qualify to convert home equity into cash

State Bond ProgramsMultiple state bond programs available including IHDA, PHFA and DSHA

“The hedging benefits at Draper and Kramer Mortgage Corp. have been an excellent selling tool for me. It’s important to give my clients options when it comes to locking in a low rate.”


Top producers at Draper and Kramer Mortgage Corp. have the ability to lock in today’s rates for tomorrow’s loans. This advantage allows our loan officers to provide immediate

rate protection for future transactions.

Matthew EwaldLombard, ILPresident’s Club Member

Our in-house marketing department is like having my own agency. They help me grow my pipeline with our automated print and email campaigns. My referral partners love the co-branding materials we offer to help grow their business as well.”

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Turn-key Marketing

Outbound MarketingPrinted NewsletterAward winning, printed newsletter, branded individ-ually and mailed to loan officer databases

Monthly PostcardOver-sized, half-sheet postcard mailed to loan officer databases

Monthly Email NewsletterInformative articles emailed to loan officer databases

Birthday/Anniversary EmailsPersonalized emails sent to contacts in loan officer databases

Seasonal OfferingsAdditional items offered include emails, holiday cards, calendar magnets and sports magnets

Transactional MarketingAutomated Email CampaignsStay top of mind with prospect, referral partner and in-process borrower campaigns without any effort

Customer SurveysFeedback collected on each closed loan and testimo-nials used in marketing materials

Partner Co-Branding OptionsVarious joint campaigns with referral partners

On-Demand CollateralWide variety of personalized marketing materials avail-able to supplement sales efforts

Creative ServicesFull service video, photography, design and promo-tional items available on demand


Marketing SolutionsYour reputation is our reputation at Draper and Kramer Mortgage Corp. Your personal brand

is extremely important and we provide targeted support to help you grow your business. Our in-house team of marketing professionals make it easy and make you look good.

Onboarding MarketingProfessional PhotoOn-site photographer ensures a professional headshot is included on all marketing materials

BiographyWriting staff composes your bio to help show why you are the best in the business

Introductory MailingsGet the word out that you’ve joined our company via email and postcard immediately after joining

Press ReleaseTargeted regionally with national reach, more than 200 news outlet pickups and 140,000 average impressions

Social Media SupportGet set up with welcome posts and receive regular company posts for free on social media channels

Inbound MarketingLoan Officer WebsitePersonalized websites offer your clients the ability to apply online, get status updates, upload documents and more

Weekly Blog PostsEngaging, search-engine friendly content is posted weekly to our loan officer blog pages

Social MonitoringRegular internet searches for any mentions of you to ensure online reputation is protected

SEO UpdatesLoan officer websites are regularly updated to ensure solid placement in search results


Bob CarrChicago, ILPresident’s Club Member

I’ve received an incredible amount of support since joining Draper and Kramer Mortgage Corp. I’m back in control of my customers’ loan process, my files are closing faster and I’m always connected to technology. I’m now able to dedicate more time to business development.”

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Cutting-edge Technology

www.joindkmortgage.com Draper and Kramer Mortgage Corp.

Advanced Technology Our IT department works tirelessly to leverage the very best in technology to

support you and your clients. Our systems are always accessible so loans close efficiently and conveniently.

Full Service SupportFull service IT support team and on-call help desk available to ensure business is conducted effectively. All equipment is set-up and tested prior to start date.

Work AnywhereYou are always on the go. Don’t miss a beat when you are working out of the office; work whenever, from wherever – securely and easily. Manage pipelines, price and lock loans and forward office telephone lines. Connect via our VPN and be confident data is secure.

Stay ConnectedMaintain constant communication with coworkers. Our business messaging system allows for instant messaging, screen sharing and even video conferenc-ing, ensuring immediate responses.

Client PortalClients can access our online consumer portal to complete a 1003, upload documents and get status updates from personalized Draper and Kramer Mortgage Corp. loan officer websites.

eSigningThere are no paperwork delays with eSign, making the entire process run faster while boosting custom-er satisfaction. eSign is simple for clients to use and the documents will be filed directly into our system.

Suren SampatNaperville, IL President’s Club Member

I’ve received incomparable support here since 2004. With 320 funded units and $101.2M in 2015 loan volume, I require a team that can support my capacity. Our highly efficient process flow allows me to close loans quickly and keep my customers happy.”

“

Highly-efficient Processing

DAY TASK ROLE DAY TASK ROLE

Pull credit and pre-qualify borrower. Loan OfficerComplete loan tracking data (Real Estate Agents, Attorneys, Closing Agents, Homeowners Insurance Agent).

Loan Officer

Obtain and review credit documents,pay stubs, asset statements, W2s, tax returns, purchase contract and upload to Encompass.

Loan OfficerProvide file overview (tell story and any loan specifics in the conversation log in Encompass).

Loan Officer

Choose loan product and run eligibility through pricing engine Optimal Blue. Loan Officer Order appraisal. Loan Officer

Run AUS findings and provide supporting documentation accordingly. Loan Officer File checked for data integrity and above

loan officer tasks completed and in file. Sales Coordinator

Order appropriate mortgage insurance quote through Encompass if applicable. Loan Officer Complete application milestone and push

to processing. Sales Coordinator

Complete 1003 in Encompass and trigger GFE application. Loan Officer Lock loan if loan is floating. Loan Officer

Generate initial disclosures, have borrowers sign and upload executed documents by all parties into Encompass.

Loan OfficerSign fee sheet for closing.Approves revised LEs and CD prior to issu-ance to borrowers

Loan Officer

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Origination Responsibilities

Processing Responsibilities

DAY TASK ROLE DAY TASK ROLE

Processing opens file.Processing Coordinator/ Loan Processor

Receive and review approval from underwriting. Loan Processor

Request transcripts, USPS, property tax bill, flood cert, credit card processing, fraud guard. Loan Processor

Request CD from Closing after receiving: department conditional approval, loan is locked and appraisal within 15 days of close.

Processing Coordinator

Order condo questionnaire and supporting documents if applicable. Loan Processor Communicate to all parties and borrower the

conditions that are needed. Loan Processor

Order title and subordination if applicable. Processing Coordinator

Request homeowners insurance and payoff if applicable.


Order FHA, USDA, and VA specific items (case number, LDP/GSA, etc.). Loan Processor Follow up with borrower on missing items not

received within 48 house of initial request. Loan Processor

Review file for all credit worthy items. Loan ProcessorIf all items received, submit to underwriting for CTC, if missing borrower documents are still not received communicate to loan officer.

Loan Processor

Order VOE, VOM, VOD, credit supplements if needed. Loan Processor Order final inspection if applicable. Loan Processor

Contact borrower for required or missing documents, coordinate home counseling with borrower if applicable.

Loan ProcessorEnsure necessary closing items are received and cleared (HOI condo documents, title, CPL/wire/payoff).


Issue NOI for any missing credit documents required to make decision. Loan Processor Schedule and confirm closing date and time with

borrower and all parties.Processing Coordinator

Follow up on appraisal. Loan Processor Complete PC closing checklist and send fee sheet to loan officer.


Complete processing milestone and push to under writing. Loan Processor Complete prep closing milestone and push to

closing within 72 hours.Processing Coordinator

Request changes of circumstances for issuance of revised LE. Loan Processor Review and sign off on additional LRRs that are

pulled if loan does not close timely. Loan Processor

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With a two processor platform and in-house underwriting and closing, you are able to control the loan process from start to finish. You always know the status

of loans and our operations team works diligently to get files to the closing table so you can focus on selling.

Process Flow


Bob FaustLittle Egg Harbor, NJPresident’s Club Member

My team provides astounding support. For the first time in my 20+ year mortgage career, I was able to vacation out of the country for nine days and all of my sales, processing and closings were 100 percent handled on my behalf.”

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Unmatched Support

Development and Growth

We offer continuous development and professional sales growth training to all employees so they can reach their full potential. Increasing sales is a priority for both new Draper and Kramer Mortgage Corp. team members and current employees alike.

New Hires New employee orientation training is offered both on site and through national webinars. New hires are introduced to the management team and trained for a period of two to five days to ensure readiness for their specific position.

Current Employees Monthly trainings are offered to foster continued development and growth to current employees to stay relevant in an ever-changing industry. This includes sales, product, processing, technology, compliance and more.

Transitioning Our onboarding plan provides a focused approach to new loan officers and their pipelines. During the first 90 days, we will provide a dedicated team to coordi-nate pipeline transition through processing, as well as a direct point of contact for IT, marketing and other various departments. New loan officer licensing will begin immediately and support teams will be in place to begin pipeline meetings quickly.

Additionally, the transition team ensures a seamless phase to the fully trained processing group that will be their dedicated team here at Draper and Kramer Mortgage Corp.


Intranet Our thorough and robust intranet, Avenue, allows our loan officers to easily navigate our pricing, products, overlays and pipeline reports. All company policies and procedures are conveniently located here. Take advan-tage of the extensive recorded video trainings providing step by step instructions for many questions that arise.

Encompass User friendly LOS system, which has been slightly modified to meet the needs of our loan officers. Our multi-level training plans provide in-depth education to ensure complete understanding of the system.

Optimal Blue Our pricing engine which provides competitive rates and products with ease.

Allregs Full access to regulatory updates and underwriting loan product guidelines.

Support Real-time support available when needed. Simply email or call one of our help desks, including sales, IT, TRID and compliance to get questions answered right away.

Transition and TrainingAs a result of our thorough training programs, our loan officers efficiently grasp

Draper and Kramer Mortgage Corp.’s loan process right away. By using our many available resources, our loan officers close more loans and more successfully meet the needs of their borrowers and referral partners.

- Craig AchtzehnChicago, IL

President’s Club Member

“Draper and Kramer Mortgage Corp. provides the best resources and support to grow my business. I’ve been amazed by the amount of care and attention I’ve received at every level. My transition couldn’t have gone better here; they truly put the loan officer first.”


EQUAL HOUSING LENDERDraper and Kramer Mortgage Corp. (IL:MB.0004263 NMLS:2551) an Illinois Residential Mortgage Licensee located at 701 E. 22nd St. Suite 125, Lombard, IL 60148. Telephone 630-376-2100. Regulated by IDFPR, 122 S. Michigan Ave., Chicago, IL 60603. Telephone 312-793-3000. Copyright © 2014 Draper and Kramer Mortgage Corp. All Rights Reserved. 01566-01 12/16

Contact us today to learn more about Draper and Kramer Mortgage Corp. or visit www.joindkmortgage.com

Paul LuekenChief Executive Officer

630-376-0507

[email protected]

Jerry PalmerExecutive Vice President

847-239-7850

[email protected]

Jeff SlaterExecutive Vice President

630-268-5369

[email protected]

Matt PattersonExecutive Vice President of

Business Development

609-415-6270

[email protected]

Eileen Andersen Director of Acquisitions and

Business Development

312-654-7256

[email protected]

Documents

DKMC Recruiting Booklet_email version