District of Columbia Public Schools: Communities of Practice Readiness Assessment

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    CCTP - 675 Communities of PracticeFall 2009

    Practicing Education:A Communities of Practice Readiness Assessment

    of the District of Columbia Public School System

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    Objectives

    Assessment - what is missing?A peer-to-peer CoP

    Baseline current state of DCPS.We have a problem

    Recommendations laying a COP framework for teachers.

    GEORGETOWN CoP growing and maintaining a DCPS CoP.

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    Problem: student performance levels within DCPS are farbelow the national average. On a 2007 National Assessmentof Educational Practice, DCPS ranked last compared to statesand comparable urban districts.Solution: "bad" teachers targeted as #1 obstacle hinderingsystem improvement. "Bad" teachers to be replaced with with"good" ones.

    Chancellor Rhee's

    "battle against badteachers."

    Baseline

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    For the most part, reform has been a top-down affair

    * from DCPS.dc.govWhere are teacher voices?This approach is problematic ...

    BASELINE

    Baseline

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    One teacher writes,

    "While the [Professional Development] course was a waste oftime and money by DCPS, it served as a cautionary tale abouthow NOT to teach as a new teacher.

    adding,

    I was happy meet quite a few veteran teachers who gave greatadvice about "real life" in DCPS versus the PR version."

    * Fromhttp://dcteachingfellow2009.blogspot.com/

    Another problem: few resources for the practice of teaching

    Baseline

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    Current approach has led to negative outcomesRhee is the face of "other" chronic trust issues

    Teachers are galvanized againstthe systemTeachers fear for their jobs #1 concernPractice of teaching negligible within current discourse

    anti-union ad from TheCenter for Union Facts.

    Baseline

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    * from Daniel Andriessen's Making Profit from Intellectual Capital, Intellectual Capital Conference, Jakarta, March 8,2005

    Teachers are often taught more about subject matter than the practice of teaching.Question how can the practice of teaching itselfbe improved?Answersituational learning in which knowledge is transferred within contextand

    occurs through immersion in the activities of a discipline of study.

    Assessment

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    DC TeachingFellows Intention Execution

    Although new DCPS programs are still works in progress, the execution so far hascreated and exacerbated existing issues that impact the potential success ofCommunities of Practice. Good intentions cannot mask a culture lacking in trust and

    respect.

    Lack of trust Poor relationship

    building Lack established

    forums/tools forcollaborationBETWEEN teachers

    Lack ofprofessionalism

    Impact

    The teaching fellows program was established in 2001. Comments in Execution section from anonymous teaching fellows bloggerMore at http://dcteachingfellow2009.blogspot.com/. For more information go here:http://teachers.net/states/dc/topic4/11.07.05.13.53.16.html

    Other groups wed like information about: Teachers Central to Leadership, Urban Education Leaders Internship Program

    Assessment

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    Communities of Practice: A Solution for DCPS?

    In our analysis of DCPS, we propose a CoP model as a space for the situational

    learning to occur.

    From Professor Bedfords CCTP 675 Course Material

    Value of CoPs

    Short Term Value

    Arena for problem solving Quick answers Reduced time & costs Improved decision quality More perspectives Improved quality assurance Risk taking with backing

    Long Term Value Strategic plan implementation

    Authority with clients Increased talent retention Benchmarking foundation Knowledge-based alliances Unplanned capabilities surface Capacity building for new options

    Value of CoPs toDCPS

    Teachers can share tacit insightsabout teaching and the culturaland social climate within a school

    Teachers can potentially conveyexpectations and best practicesmore effectively than a contractedtraining course

    Teachers of different demographicprofiles with different skill-sets canengage in mutual mentorship

    Assessment

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    Using Etienne Wenger's visualization of a CoP tomodel a DCPS CoP

    * from Wenger

    Visualizing CoPs

    Domain

    *Passion for teaching*Image from the outside basedon Michelle Rhee, layoffs, andperformance reviews*Negotiating boundaries ofcommunity*Lack of cohesive identity

    Practice

    *Classroom resources*Lack of shared resources*Professional development*Digital divide*Top-down approach of DCPS

    Community*Support (or lack thereof) from

    other teachers, administration,parents*Lack of private space andtime*Balancing needs of the Union,Teach for America, DCTeaching Fellows

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    Are you a member of acommunity of teachers?I do not mind lettingteachers who teach mysubject copy my lesson plan.

    How often do you

    collaborate with non-DCPSteachers?If time was set aside duringthe school day to usecollaborative online toolsresources, how likely is itthat you would use theseresources?

    Searching for existing CoPs: Establishing a CoP Baseline

    Initial plan present a questionnaire to small portion of teaching community in order to get asense for how much teachers collaborate with one another on a regular basis.

    We targeted three schools Shepherd Elementary School HD Woodson High School Johnson Middle School

    Objectives1. Assessing teacher willingness to collaborate with one another2. Whether teachers collaborate already3. How often collaboration occurs4. Membership levels in teaching (or other) communities5. Internet use & accessibility6. Willingness to use collaborative online resources

    * While we would have liked to measure the need for collaborative technology in all schoolsthroughout the city, we had limited resources and time.

    Assessment

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    Assessment

    we need to work together to createpositive and conducive teaching andlearning environments.... poor planning that has continued to

    make teaching and learning

    difficult for teachersboth TFA andveteran. There's way too much atstake for those of us in the trenchesnot to speak out and demand anactive role in DCPS reform. Thestudents of DCPS can't wait another 5years to get things right.

    Teachers who Blog

    http://realeducationreformdc.blogspot.com/2009/10/rhee-fires-229-teac...

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    Teach for America*Facilitate teacher mentoring relationships*Bridge gaps between administration and teachers

    *Build trust between teachers

    "There is the hidden racism thatsome bring up. Thats because theTeach for America crowd is seventy

    percent white. That makes forproblems that people who are notminorities dont discern, but mostdont voice the thoughts. We allknow that change has to come."-Blog post by former DCPS teacher

    Could existing infrastructure and relationshipsbetween teachers in Teach for Americasupport CoPs in DCPS?

    TFA's ongoing teacher development andLearning Teams form CoPs

    TFA teachers participate in a differentdomain than other DCPS teachers

    Boundaries between TFA teachers andDCPS teachers prevent CoP connections

    from forming

    Assessment

    From Teach for America's Matriculation Guide, teachfor.us (TFA blog platform),amandadavenport.com

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    Setbacks and an Important Preliminary Finding

    Assessment

    Constraints:

    Time

    Institutional SupportRespect

    TrustBureaucracyAwareness

    The tenor of the feedback we received from the DCPS forced us to reevaluate

    the realities of applying Wenger's CoP framework to the DCPS context.

    These preliminary findings made us realize that research and recommendationsbased on Community of Practice concepts and principles - particularly from"outsiders" - are sensitive and need to be approached with diplomacy.

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    Further Setbacks: Divisions within DCPS that need to be transcended

    There are a number of divisions that contribute to the lack of trust within the DCPScommunity. Overcoming the divides that contribute to this mistrust is a fundamentalstep to enabling the formation of Communities of Practice.

    Us VERSUS Themmentality

    General Divisions Older versus younger (challenges mentor

    and reverse-mentor relationships) Race (Rhee vs teachers; within teaching

    community) Digital divide Philosophies about teaching (classical

    education versus all the new tools) Knowledge about how to teach over

    knowledge about subject area Teachers and mid-tier administration like

    principals

    Critical divisions within DCPS Old pay system versus new Teachers and district administration Teachers and principals Union membership

    Assessment

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    Changing the focus from estrangement to improving practice of teachingThe "us versus them" mentality has created an environment in which the DCPSstakeholders are focused more on the divisions within the community than on finding

    commonalities and building knowledge to improving the practice of teaching.

    The potential for sharing and learning exists, but the Chancellors approach to teachers,the top-down focus of programs and guidelines, and the recent RIFFs reinforce the idea

    that DCPS teachers are victims. This makes it difficult for them to recognize theirpotential and the potential of Communities of Practice.

    Recommendations

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    General Challenges & Areas of Opportunity

    Recommendations

    Management Challenges

    * find well-respected community members to coordinate community.* make sure people have time and encouragement.* build on core values of the organization.

    * focus on topics important to the community members.Technical Challenges* make it easy to contribute and access the community's knowledge and practices.

    Community Challenges* get key thought leaders involved.* build personal relationships among community members.* develop an active passionate core group.* create forums for thinking together as well as systems for sharing information.

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    District Administration

    LocalAdministration

    LocalAdministration

    LocalAdministration

    LocalAdministration

    LocalAdministration

    To build that trust, we propose introducing a number of voluntary roles which can helpempower teachers and introduce a more horizontal, inclusive approach to improvingthe practice of teaching. These roles provide the foundation for a number ofinterconnected CoPs.

    Recommendations

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    Social Network Mapping

    Hierarchy does not reflectCole's central role in thenetwork

    Leaders in the hierarchy arentnecessarily the mostconnected in a the network

    Hierarchy does not reflectKellys central role in thenetwork

    Recommendations

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    Roles and Functions Within a Network Practice...

    Recommendations

    Role Primary Function Description

    Central Connector Weaving helping people meet eachother, ensuring access to toinformation

    Information Broker Coordinating Helping people plan andimplement collaborative

    actions

    Boundary Spanner Facilitating Helping others explorepotential shared identity andvalue propositions

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    Case Study: Highland Elementary School

    Recommendations

    Common planning period each day for common Grade-level teachers:

    formal and informal grade-team meetings at least two of these class perids ESOL and special education teachers often attended to help prepare accommodations for students they

    pushed-in to work with. Math and literacy coaches often attended to review data, introduce new techniques, and help brainstorm

    the most effective ways of presenting difficult material.Developed Systems of Communication for students needing Intervetion: Data Dialogues: Quartelry Sessions where eachers met formally with the intervention teachers who

    worked with students in their class to reviewe students specific progress

    Communication Logs: Biwweekly updates from intervention teachers regarding the to the progress ofeach student

    Documentation from both data dialogues and communication logs were used when the literacy teammade recommendations about whether a student would benefit from entry into or exit from interventionservices.

    Support for First- and second-year teachers Frequent formal meetings and informal interactions with other teachers and administrators to build their

    skills and better understand the schools instructional approach and culture

    Culture of Compliance: Teachers were expected to follow the new systems their colleagues developed Community looked down on those "Doing their own thing"

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    Case Study: Development Staff Community of PracticeMontgomery County Public Schools

    Recommendations

    Voluntary cultural and diversitytraining sessions led by districtteacher development staff forother teacher development staffwho would then train teacherswho would voluntarily attend thesessions

    Knowledge sharing website withmonthly email tips, latest researchon teaching strategies in multi-cultural class rooms, technologyawareness

    Training has been more effectivewhen teachers and staff electedto participate on their own.

    Building Commitment NotCompliance has become ahallmark of our work

    Shortcomings

    Only open to development staff.Teachers were not invited tosessions.

    One white staff member commented:While the sessions are great I wishthere was a more efficient way to get

    the trainings to all our staff

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    Relationship builder

    What is the practice?Identifying, organizing, and workingwith other teachers to build trust andfacilitate learning environment

    How does it help the DCPS?Breaks down barriers which preventteachers from collaboratingeffectively

    Relationship builders are critical enablers within a community who can helpovercome the divisions that may inhibit teachers from learning and sharing with

    each other. These "additional duties" are voluntary, but the Community Managersshould put effort into identifying individuals who would be most helpful in developingan organizational culture that is more amenable to a CoP.

    Recommendations

    Community EngagementStrategies*Plan in-person activities thatengage teachers within schools*Identify most detrimental divsionsand work with Communitymanager to develop activities tohelp overcome those difficulties

    *Facilitate teacher mentoringrelationships*Bridge gaps betweenadministration and teachers*Build trust between teachers

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    Long Term Plans - Community ManagerAssign multiple managers per area to be the liaison for the area schools.

    Characteristics Well-respectedcommunity membero Voted on by local

    teacherso Approved by

    administration Knows how to bridgeracial/age, educationgaps

    Practice: improving state ofrelationships between teachers,

    school, and district administration

    Healing Relationships - theCommunity Manager

    Outcomes:help administration, esp. districtlevel, regain some credibility

    Recommendations

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    Knowledge Managers

    A knowledge manager would be critical to ensuring that the wiki educatorsite isorganized and linked in ways to enhance discoverability. They would also be critical to

    facilitating the use of the site and helping new teachers understand what types ofcontributions would most help build the resource.

    Job Description, duties, andexecution

    * modeling desired behaviors* developing "culture"* providing feedback to

    contributors* identifying strong contributorsand adding them to theknowledge managementgroup

    * volunteer to participate on theside

    Recommendations

    Characteristics of knowledge managers

    What is the practice?

    * organizing knowledge* enhancing discoverability

    How does it help the DCPS?* "making it easy for teachers to*contribute and access the community'sknowledge and practice"

    Sustainment needs* administrative support* technical support

    Community Engagement Strategies* new teachers* experienced teachers

    R d ti

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    A simple, existing collaborative space

    New teachers spend a disproportionate amount of their time developing new lessonplans. Because those efforts are not captured, teaching standards continue to

    evolve, and the DCPS turnover rate is high, the teaching community is oftenreinventing lesson plans from scratch.

    Teachers throughout the US should be urged to use wiki-educator.org to help build arepository of sample lesson plans and the talk sections as a forum to discuss different

    approaches. The sites usability could be improved significantly if a knowledgemanager would organize information to improve discoverability.

    Recommendations

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    Real- time Online Collaboration

    Generate ideas spontaneously in real time Immediate support Network Connect across multiple practices Sense of vibrant community Identify Commonalities, Background etc Easy reference point for skill and personality

    Recommendations

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    Wenger's theories and to the practice of

    establishing/assessing CoP's overall.

    Recommendations

    Where is Wenger's theory

    lacking? not a lot about intentionally developing CoPs discussion of different roles of individual CoP

    members is lacking in detail solution: using SNA to flesh out the different

    types of members within CoP Raising consciousness - Paolo Friere and

    Charles Taylor

    Recommendations for further research

    PotentialDisciplines/Methodologies

    * Social Network Analysis* Philosophy* Communications (online tools)

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    Recommendations

    DCPS CoP

    Realization

    Recommendations

    Proposed alternative to Wenger's current CoP stages ofdevelopment

    Building trust andrelationships;identifying andsolidifying domain

    Active CoP Improvement of practice;ongoing participation inonline community

    Time

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    How do we introduce CoPs to the teaching community?Outreach efforts, intended to establishing trust.

    finding individuals whose interests are grounded in the teaching profession as well asgrowing CoP.

    Anthropological approach 'participant observation' & interaction though establishment ofrelationship with community members.

    Argument that top-down approach. Official recognition must come at some point, difficult tosay when (certainly after the CoP is at coalescing phase of CoP cycle).

    Exploring other communities that have a personal and social involvement, with legitimate tiesto the African-American communities. Including: academics, public school students, extra-curricular activities.

    6 week education programs at Georgetown for all teachers, especially those less familiar withonline environment.

    expanding ownership and accountability throughout the African American.Reorientation of focus toward harnessing and growing teacher potential.

    Town Hall meetings - who are the community leaders at the local level?

    Recommendations

    F t Obj ti G i G t C P

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    Building a DCPS CoP In Person

    Future Objectives: Growing Georgetown CoP

    Continuing to nurture emerging Georgetown CoP.

    Searching for

    Funding for Georgetown CoP.Bill and Melinda Gates foundation.National Science Foundation.Continued research to add to Georgetown CoP learning.

    Development of online and offline tools for collaboration and knowledge management.

    In the long run, we want to expand the CoP to include wider communities within the DCPS. Includingparents and middle level administrators.

    Incentives for teachers - what are they? We need further research6 week education programs at Georgetown for all teachers, especially those less familiar with onlineenvironment.