District Level Annual Stakeholder Consultation-cum Dissemination Meeting

Bhilwara, Rajasthan November 25, 2019

A District Level Annual Stakeholder-cum-Dissemination Meeting on Enhancing

Financial Protection of Consumers in Particular Women through Financial Literacy

Initiatives, with the support of Consumer Welfare Fund, Department of Consumer

Affairs, Ministry of Consumer Affairs, Food and Public Distribution, Government of India

was held at Bhilwara Rajasthan on November 25, 2019.

Lokesh Saini, District

Development Manager,

National Bank for

Agriculture and Rural

Development (NABARD)

was the Chief Guest and

Prabhash Chaudhary, Vice

President, BMS, Rajasthan,

and Social Activist

presided over the event.

Deepak Saxena, Assistant

Director, CUTS CART; OP

Somani, Financial Literacy Coordinator (FLC), Bank of Baroda, Bhilwara; Gauhar

Mahmood, Assistant Director, CUTS Centre for Human Development; and Dharmendra

Chaturvedi, Programme Officer participated.

The meeting commenced with the welcome speech of Mahmood who provided an

overview of the project goal and objectives.

Saxena spoke about the Charter of Customer’s Rights of RBI as a Depositor. He shared

that a total of 3626 participants participated in all 48 block and cluster-level trainings in

Bhilwara district. Women benefited from financial schemes, such as Pradhan Mantri

Suraksha Bima Yojana, Pradhan Mantri Jeevan Jyoti Bima Yojana, Atal Pension Yojana,

Pradhan Mantri Mudra Yojana, Jan-Dhan account. Due to the low level of financial

literacy, consumers are not able to judge and compare various financial products and

schemes.

Gaurav Chaturvedi, Programme Assistant, CUTS CHD highlighted the outcome of the

project through a presentation. He said that there is a need to develop a robust financial

structure by enhancing coordination among stakeholders. In the year 2019, the third

phase (block level) and 12 fourth phase cluster level (sub-block level) trainings were

conducted. A total of 24 trainings were held during the year 2019. 1020 participants

including women, men and guests participated in 12 third phase trainings. 1021

participants including women, men and guests participated in 12 fourth phase trainings.

A total of 2041 participants participated in all 24 block and cluster level trainings. A total

of 144 periodic meetings were accomplished during February-November 2019 in 12

blocks and clusters each and 2335 participants attended periodic meetings.

Lokesh Saini DDM NABARD stated that the CUTS team done well in this project and

achieved successful outcomes. Women came forward to take advantage of banking

services, such as Social Security Scheme, Insurance, Pension or Financial Welfare

Schemes. Financial literacy is a means to bring about greater financial capability towards

financial inclusion. NABARD conduct financial inclusion drive through regional rural

banks (RRBs)/cooperatives/non-governmental organisations (NGOs) and sensitise the

staff of RRBs and

cooperatives on financial

inclusion in a focussed

manner.

Prabhash Chaudhary

Vice President, BMS,

Rajasthan and Social

Activist appreciated the

efforts of CUTS in

effectively implementing

the project on Financial

Consumer Protection.

Rural women were

unable to come out of

poverty due to poor

savings and investment habits due to unawareness of financial schemes of banks and the

Central Government. And today, as per statistics, they actively participated in these

trainings and benefited from such financial schemes.

OP Somani, FLC, Bank of Baroda, (Lead Office) Bhilwara thanked CUTS for effectively

implementing the project. He said that women have an important contribution to adding

family income and livelihood activities. These women group leaders have been trained and

will be involved in networking with various banks, financial institutions, and government

departments.

Women group leaders from various blocks of Bhilwara district shared their experiences

and learnings. Nirmala Purohit, Programme Assistant, CUTS CHD gave a vote of thanks to

all dignitaries and requested participants to provide feedback, if any, about the project.

More than 88 participants attended the event, including 73 women.

Program Agenda

Timing Subject Resource and Speakers 11.00 – 11.30 Participants Welcome and Registration

CUTS Team

11.30 -11.45 Welcome of Guest and Introduction of CUTS

Gauhar Mahmood (Assistant Director, CUTS and Center Head, CUTS CHD)

11.45 -12.00 Welcome Speech and Objective of Program Charter of Customer’s Rights of RBI as a

Depositor

Deepak Saxena (Assistant Director, CUTS, Jaipur)

12.00-12.30 Presentation on FCP (Major Activities Accomplished in Last One Year and Major Outcome of the Activities with Success Stories)

Gaurav Chaturvedi (Program Assistant, CUTS and Project Coordinator, Bhilwara)

Introduction of Each Group Leaders All Group Leaders

12.30-13.30 Keynote Address by Guest R K Chauhan Lead District Manager (LDM) Lokesh Saini District Development Manager (DDM-NABARD)

Prabhash Chaudhary Bhartiya Majdoor Sangh (BMS)

Key Achievements and Success Stories by

Group Leaders Chair: Deepak Saxena/Gaurav Chaturvedi

13.30 -14.00 Key Observations and Message to All Group Leaders of Bhilwara for Future Strategies for Protecting Financial Consumers

Shri O P Somani FLC, Bank of Baroda & Shri Naresh Band Officer, R. M. Office Bank Of Baroda (Bhilwara)

14.00- 14.10 Vote of Thanks and Way Forward Nirmala Purohit Program Assistant, CUTS CHD

14.10 onwards Lunch -

Media:

Registration