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Distributing Expertise in Agile Software
Development Projects
Authors:Mawarny Md Rejab
James NobleGeorge Allan
Victoria University,Wellington,
New Zealand
Presentation Outlines
• Introduction : Agile Teams
• Research Motivations
• Grounded Theory
• Research Findings
• Conclusion
Agile Teams
• Promoting cross-functional teams
• Being familiar and understanding others’ roles and tasks
• Participating beyond area of expertise
• Distributing expertise – to enable the team knowledge can be shared and accessed
Research Motivations
• Most studies focus on knowledge sharing
• A few empirical studies focus on skills
• Leveraging expertise – integration of knowledge and skills
• It is not easy to distribute expertise (Cho et al. 2011)
• Research Question
“ How Agile teams leverage expertise
through distribution of expertise”
Grounded Theory Inductive research method that aims to infer new theories from observed data
The reasons for choosing Grounded Theory: more appropriate for exploring human behavior and social interaction (Glaser, 1992)
5
Grounded Theory
6
Data CollectionPerson Location Agile Role Agile Methods Project Domain
P1 New Zealand Developer XP, Scrum Mobile application
P2 New Zealand Agile Coach XP, Scrum, Kanban Not disclosed
P3 Australia Agile Consultant Not disclosed Not disclosed
P4 New Zealand Agile Coach Scrum, XP Education
P5 New Zealand Software Tester Not disclosed Printing
P6 Australia Team Leader Not disclosed Accounting
P7 New Zealand Agile Consultant Scrum, XP Financial
P8 Australia Agile Coach Scrum, XP, Kanban, Human Resources
P9 New Zealand Business Analyst Not disclosed Insurance
P10 New Zealand Software Tester Scrum Education
P11 New Zealand Project Manager Scrum Education
P12 New Zealand Agile Coach Scrum, Kanban Not disclosed
P13 New Zealand Agile Coach Scrum, Kanban Government application
P14 New Zealand Product Owner Not disclosed Not disclosed
P15 New Zealand Agile Coach Scrum, Kanban Government application
P16 New Zealand Agile Coach Scrum, Kanban Government application
P17 New Zealand Developer Scrum Education
P18 New Zealand Software Tester Scrum Education
category
concept
code
key point
data
Data Analysis
Distributing Expertise
Embracing a master-apprentice model
Coaching and mentoring
Engaging hands-on learning
Establishing discussion platform
Disseminating explicit knowledge
Embracing a Master-Apprentice Model
Purpose To pull new expertise into Agile teams
Implementation • Master – apprentice• Learning by doing• Temporary basis relationship• Rotation with other team
members
Coaching and Mentoring
• Coaching – Agile coach
• Mentoring – Mentor and mentee
• Purpose – to pull new expertise or disseminate available expertise
Coaching and Mentoring vs Master-Apprentice Model
Coaching and Mentoring
Master-Apprentice Model
Purpose Disseminate newexpertise
Disseminateexpertise and produce an expert
Implementation Facilitation and training
Learning by doing
Engaging Hands-on Learning
Pair-programming
Coding Dojo
Internship Program
Establishing Discussion Platforms
Interest group
Chatting tools
Robust debate
Disseminating Explicit Knowledge
Video
Sketching on whiteboard
Document management tools
Discussion
• Successful methods- Pair-programming
- Coaching and mentoring
• Further investigation
- Master-apprentice model (Judy, 2009)
- Internship program (Lindvall, 2002)
- Document management tools (Settina and
Heijstek, 2011)
• Inconsistent finding – debate tends to delay knowledge transfer (Chau and Maurer. 2004)
Conclusion
• Several techniques to disseminate and pull expertise into teams
• More techniques through further investigation
• In future – identify factors that affect the distribution of expertise in Agile teams
• T. Chau and F. Maurer, “Knowledge sharing in agile software teams,” in Logic versus approximation. Springer, 2004, pp. 173–183.
• J. Cho, R. Huff, and D. Olsen, “Management guidelines for scrum agile software development process,” Issues in Information Systems, vol. 12, no. 1, pp. 213–223, 2011.
• K. H. Judy, “Agile principles and ethical conduct,” in System Sciences, 2009. HICSS’09. 42nd Hawaii International Conference on. IEEE, 2009, pp. 1–8.
• B. G. Glaser and A. L. Strauss, The discovery of grounded theory: Strategies for qualitative research. Aldine de Gruyter, 1967.
• M. Lindvall, V. Basili, B. Boehm, P. Costa, K. Dangle, F. Shull, R. Tesoriero, L. Williams, and M. Zelkowitz, “Empirical findings in agile methods,” pp. 197–207, 2002.
• C. J. Stettina and W. Heijstek, “Necessary and neglected?: an empirical study of internal documentation in agile software development teams,” in Proceedings of the 29th ACM international conference on Design of communication. ACM, 2011, pp. 159–166.
References
Thank you !
Any enquiry, please feel free to contact:
Mawarny Md RejabSchool of Engineering and Computer Science
Victoria University of WellingtonWellington, New Zealand.
Email: [email protected]