Dissemination Guidelines Maria Jesus Vinuesa

Disseminating statistics: Internet and PublicationsMadrid, 3-5 March 2008

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Dissemination Guidelines

Maria Jesus Vinuesa


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What is the objective of the course?

• Learn about Spanish NSO dissemination

• Learn what other NSOs are doing

• Share experiences


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What are we talking about?

Publications Disseminating

statistics

Internet

Users


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Some data about SPAIN

POPULATION: 45.2 millionForeign nationals: 10 %Area (Km2): 505,990Population Density: 89.3 inhabitants/Km2Average number of children per women: 1.34Employed persons: 20.3 millionActivity rate: 58.9 % Unemployment rate: 8.2 %


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Some data about the INE

-It is a legally independent administrative institution:

- INE is a part of the government system

- but independent in all professional matters

- It is basically governed by Law 12/1989 of 9 May, on Public Statistics Function, regulating Statistics activity


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Some data about the INE

Number of employees 3,500

Headquarters 1,000

Provincial offices 2,500


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Law 12/1989 of 9 May, on Public Statistics Function

Article 20º : The results of statistics for State purposes:

1. shall be made public by the statistical services responsible for their production and are to be widely disseminated.

2. shall be official from the time they are made public. 3. The officials engaged in the services responsible for the

production of statistics for State purposes are under obligation to maintain confidentiality


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Law 12/1989 of 9 May, on Public Statistics Function

Article 21

1) Statistical units may supply to a party so requesting:

● A customised request

● Micro data

2) The methodology of official statistics shall be made public.

3) Publications and any other statistical information provided to interested parties may be subject to prices established by law.


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The Government Statistics Act, in article 26.Ñ, assigns to the INE

1) the duty to publish the results and methodological features of the statistics it produces

2) the promotion of the dissemination of the rest of statistics included in the national statistical plan.

Law on Public Statistics Function


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Statistical Dissemination Unit

Functions:

• Planification of the dissemination of INE products

• Normalisation of institutional designs

• Preparation of publications

• Development and maintenance of the website

• Promotion and marketing of the products


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Head of the Dissemination Unit

General Deputy Director

EditorialUnit

User Services

DesignCompositionImageEditorial qualityPublishing

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Information services: - in person - by telephone - personalised - Library

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Technological Support

Synthesis Publications

YearbookMonthly bulletinLeafletsHistorical publications

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Development:Tempus, INEbase.

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Secretariat

Internet Dissemination

and MarketingContent coordination of www.ine.esBookshop First disseminationMarketingElectronic mailEU informationElectronic publications

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Annual production: 110 million pages Internal: 28

External: 82

DesignCompositionImageEditorial qualityPublishing

Editorial department


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Internet Dissemination and Marketing

Content coordination of www.ine.es

First dissemination

Electronic mail

Infoeuropea

Electronic publications

Marketing and Bookshop


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Internet Dissemination and Marketing


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Technological Support department

Development:

Tempus

INEbase


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Users Department

-Information services:

- in person - by telephone, fax - CPI certificates - Customised request - Library


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. Statistical Yearbook (1858)

. Monthly Statistics Bulletin

. Spain in figures

. Figures INE (brochure)

. Iberian peninsula in figures

Synthesis publications


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Visitors 10.4 million

Number of visited pages 96 million

Pages Downloaded 8.5 million

E-mails 10,000

Infoeuropea 1,200

Customised requests 2,500

Press releases 350

Some data…. 2007


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Data produced by the INE

1) short-term statistics: 27 monthly and quarterly indicators 268 press releases per year

2) long-term statistics: 72 indicators per year

publication calendar web

Weekly calendar of press releases


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Final stage of the statistical operation- the most important- adequate strategy

Gateway: Internet

Different userseasy to useadditional information (methodology, glossary..)

Different technologies:no structured filespress releasesdatabase

Statistical Dissemination


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Why are the Dissemination of statistics so important?

MOTTO: If you don’t use statistics, they don’t exist

Only used statistical information is useful statistical information

What it means is that dissemination is vital to the statistical process.

(Petteri Baer . UNECE)


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INE Statistical Dissemination

- Free service

- focus on the Internet Tempus IIINEbaseDatawarehouse

- English version

- microdata on the website

- many different users

- customised queries


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Dissemination Policy

INE dissemination is:

- a free public service - aimed equally at all users

- in accordance with a pre-announced publication calendar

It is the INE’s firm intention to follow the European Statistics Code of Practice adopted by the Statistical Programme Committee on 24 February 2005


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Dissemination Activities:

- operation of the www.ine.es website

- work in user services

- production and marketing of published products

- promotion of the image of the INE


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Internet: www.ine.es

- All of the statistical information produced by the INE

- has become the main dissemination outlet

- allows for equal treatment

- assures the impartiality of the INE towards all citizens


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Dissemination Policy: Internet

Statistics are published by means of:

- a press release- a set of tables of the key results- a methodological abstract

Press releases short-term statistics: at 9.00 am long-term data: at 11.00 am

The complete data are released no later than one hour immediately afterwards


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INE statistics in electronic form are available on:

- INEbase: includes press releases, results and methodologies for every statistical operation - TEMPUS II: which presents the information in the form of tables and statistical series. It now holds close to 1 million time series. (RDBMS )

- 2001 Population and Housing Censuses Data warehouse


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History of the website


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www.ine.es was born in 1996

- with its own server

- and in an easy and simple way

History of the web…


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Looking back 8 years

1988: time series databank: TEMPUS (84,000 time series)- based in CRONOS (Eurostat)

1990: TEMPUS in the UNIX operating systemX.25. Access to external users

1993: Videotex through RTCPress releasesExcel files (CPI,LFS,...)LegislationNews


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1996: Birth of www.ine.es

- easy: in a few months we compiled all we had:- TEMPUS + than 350,000 series- Press releases- Excel files- Legislation- News- Publications catalogue, etc..- user-friendly interface

1999: TEMPUS was the first free of charge time series databank in Europe.


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www.ine.es November 95-dic 97


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A resounding success

1997: Our server was rated by the Wall Street Journal as one of the top 100 in Europe, as regards information on the economy.

1999: It was the statistical server with the most data for public use in Europe, and one of only a handful providing daily updated information on all short-term indicators.

• It should be pointed out that all the work that went into making www.ine.es a reality was carried out by staff at the Institute.

• All free of charge


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version 2: January 98 - March 2000


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In this context, we asked ourselves:

What else can we offer?

- English version- statistical tables and time series

Where are we going?

Clear objective: increase the quantity and quality of the available statistical information


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2000- Translation into English

- 1 translator, 3 months (nothing)- 2 translators, 1 year (little)- 2 continuous translators (75%)

Guidance Software: DejaVu- easy to use- Instantly creates extensive memory databases by aligning

previous translations - Ensures a consistent use of terminology and translation

- increases productivity and consistency- large number of import and export formats

- it increases consistency, matches and quality - ideal for technical translations


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¿What is INEbase?

A storage system on the web for 100% of the statistical production of the INE…

and a gateway to access all the information of the European and national statistical systems

Launch INEbase: 28 March 2000


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version March 2001


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version March 2003


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version February 2005


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Version until November 2007


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2000- INEbase

- INEbase enables users to access millions of items of statistical data, which they are able to view and download in Excel or in PC-AXIS format - structured by subject (ISO) - This favours searching by subject (Population, Education, Tourism...) regardless of the original source of the data.


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What is PC-AXIS?

This program is used to view statistical tables.

It offers:

- A simple user interface based on a spread sheet - Customised tables. The user decides which variables and values to use and in which order. - Preparation of statistical graphs - Creation of subject-based maps (installation of PX-Map and map collections required) - Export and copy data to other applications


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PC-AXIS, the electronic publication format


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What is the ISO?

The Inventory of Statistical Operations (ISO) contains the description of statistical activity of the Ministries, Bank of Spain and National Statistics Institute.

The inventory is a fundamental instrument for statistical coordination and planning.

The unit adopted as an inventory base is the statistical operation.

Set of activities that lead to obtaining statistical results in a determined sector or subject, based on the individually collected data.


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What is the ISO?


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What is the ISO?


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What is the ISO?


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2000- Big change: INEbase

- Using INEbase, INE placed its faith in the Internet as the mainchannel of dissemination for the Institute's products

- our challenge was to make all of INE statistical information accessible on the Internet

- The information available in INEbase is constantly updated. Statistical data can be accessed online the moment it appears in the media.


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Awards

- Our website was awarded the iBest Academy prize for the best Government/Public Service website two years in a row, in 2001 and 2002

iBest: made up of acclaimed professionals in a range of Internet fields


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2003 - INE: Official Statistics portal

In this way:- the Internet is our foremost dissemination channel

- INEbase the official Statistics gateway, both for the INE and the National and European Statistics Systems


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2004 - RSS Novelties-News

• RSS = Really Simple Syndication or Rich Site Summary

•This service facilitates you being permanently informed about all news, press releases, updating of data, etc. from the INE without needing to connect to our website.

• By using the RSS service, you receive a notice with the news headline at the same time that it is published on our website.


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History of our website

2004 - INEbase monthly : all electronic publications on one CD

What does the CD-ROM contain? This series concentrates all the electronic publications into just one medium (with their tables, methodologies, questionnaires...) that were added to our website in the reference month, each one of them referring to a statistical operation as well as the Monthly Statistical Bulletin (MSB).

A useful way of archiving


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INEbase monthly


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2004 - 2001 Population and Housing Censuses Data warehouse

Functions:- consult predefined tables- create new tables

online queries

- graphs and maps- export in different formats

2004- TEMPUS II RDBMS time series + statistical tables


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2005 - INEbase history

virtual library

access to the INE’s large historical collection of publications

1) yearbooks from 1858

2) population censuses from 1900


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Inebase History

The publications contained in this section are very comprehensive Users can browse them thanks to a hierarchical index, similar to that of the original publication

There is also a search tool based on the titles and content of the tables. The files, in PDF format, allow users to search for chains of text in the document, since INE has processed all publications using optical character recognition.


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Inebase History


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Inebase History


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Inebase History


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Inebase History

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Changes over these 12 years…


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Changes over these 12 years

- content

- in ITHTMLCGIDynamic HTML

- new products, new users


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1) The first phase of online work basically was to create a website. Have an online presence. Disseminate information. 1996-2000

2) The second phase was to populate the site, to disseminate a larger quantity of information (Inebase). This work may also have involved the first redesign of the site to improve navigation and usability. Since 2000

Now we are in the third phase of issues


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3) The third phase of issues:

● How to make the information more useful to users?

● How to find out what users think of our site?

● How to customize the site to make information easier to find and understand?

● How to present information in a more web-friendly way?


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USERS


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WHO are They?

WHAT do they need?

HOW do they use the data?

WHY do they visit us?

USERS

They are the focus of our work


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Many different classifications:

1) Visitors

2) Users

1) Occasional users2) Regular Users3) Professional users4) Research and advance users

Types of USERS


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- Interested citizens

- Private and public institutions

- Scientific institutions and universities

Types of USERS


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- Tourist: infrequent users Small amount of information on a topic

- Harvest: interested in the same type of information general intervals good understanding of their data need

- Miners: experienced users large volumes of detailed information

Types of USERS


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Different parts of the website may be

dedicated to

different kind of users


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Users

Are they satisfied?

● Surveys

● other meansinfoineinfoeuropatools (analog, netraker)


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Relation with users

- infoine online queries: 10,000

- European statistical information service 1,200 queries

- telephone reference system 102,000 calls a year- answering machine: over two thirds- queries are also accepted in English

- letter or facsimile 11,000 queries a year

- In person information over 24,000 a year


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User survey INE does not conduct regular user surveys, but has in place mechanisms to evaluate quality of service, monitor the relevant and practical utility of existing statistics in terms of meeting needs, and consider new needs and priorities. The online queries system (InfoIne) is an aid to assessing user needs INE also uses tools (NetRaker, Analog) to examine registration files, extract information from them and generate reports,


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Conclusions


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Final phase of the statistical operation

- the most important- suitable strategy

Gateway: Internet

Different userseasy to useadditional information (methodology, glossary..)

Different technologies:unstructured filespress releasesdatabase

Statistical Dissemination


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Statistical Dissemination INE

- Free service

- focus on the Internet Tempus IIINEbaseDatawarehouse

- English version

- microdata on the website

- many different users

- tailor-made queries


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INE's dissemination is:

- a free public service - aimed equally at all users

- in accordance with a previously announced publication schedule

It is INE’s firm intention to follow the European Statistics Code of Practice adopted by the Statistical Programme Committee on 24 February 2005


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INEbase brand

single, user-friendly interface

information grouped by subject

search engine

pre-defined tables

most relevant variable crossovers


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INE dissemination strategy

aims to increase

the use and understanding of

official statistics

for all types of users


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Statistics for all


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Accessibility

INE is working on improving the accessibility of the website

INE website must meet the average level or AA-standard of accessibility (according to generally accepted accessibility criteria) before 31 December 2008

Our objective is to achieve the AA standard for most of the website, and the AAA standard for some sections


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Easy and enjoyable statistics


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INE strives to make it easy and enjoyable to access statistical data over the website.

Such sections include:

- How much has the consumer price index changed? - Do you wish to update a rental income? - What’s the population of …? - Names and surnames We shall soon unveil a new section called the “student portal”


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Names and surnames


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Names and surnames


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Names and surnames

Nombres y apellidos

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Names and surnames


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Error processing


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Error processing Any errors detected in our website are corrected and publicised asap .…..

…. and notified in a timely and transparent way to all users. Types of errors: Minor errors. Typographical errors which do not affect comprehension of the data or the figures themselves

Serious errors. Errors in data or in table or text headings that could mislead users into mistaken calculations or interpretations


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All errors are corrected immediately - Minor errors are not drawn to users’ attention when corrected.

- Serious errors notification to users: 1) An email is sent to users who regularly receive INE information (media, analysts, etc) and to subscribers to the RSS feed. The email reports the error and has attached the corrected document or file.

2) The correction is also reported in the relevant section of the website.


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Fairs, courses…


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Fairs, courses…. INE also plays a dissemination role in its involvement in fairs and meetings, which are an opportunity to publicise the Institute and the products it offers to the wider community. Fairs are often the venue at which members of the public – young people especially – first become aware of INE. The INE hosts courses, seminars and talks aimed at the specialised staff of Spanish and foreign bodies The INE welcomes group visits by students


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Media relations


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Media relations

The “press section” of the website offers journalists the data and metadata in most demand by the media in a fast and straightforward way -The INE holds briefing sessions with the media when new statistics are introduced or methodological changes are made

-INE experts explain the new features and changes and take questions from journalists.

- President of the INE holds annual “working breakfasts” with the media.


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What are we working on at the moment?


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What are we working on at the moment?

accessibility

graphs and maps

data exchange using the SDMX standard.


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Where are we going?


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Where are we going?

- Where the technology takes us

- Paying special attention to users

- Following the code of practice


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European Statistics code of practise


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European Statistics code of practice

Adopted by the statistical programme Committee (2005).

promulgated in the commission Recommendation on the

independence

Integrity

accountability

of the national and Community statistical authorities


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-is based on 15 principles.

- NSO in the European Union commit themselves to adhering to it

- A set of indicators of good practice for each of the 15 principles.


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based on 15 principles

- Institutional environment (6)

- Statistical processes (4)

- Statistical output (5)



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Institutional environment

1.- professional independence

2.- mandate for data collection

3.- adequacy of resources

4.- quality commitment

5.- statistical confidentiality

6.- impartiality and objectivity


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Statistical processes

7.- Sound methodology

8.- appropriate statistical procedures

9.- inexcessive burden on respondents

10.- cost effectiveness


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Statistical output

11.- Relevance

12.- Accuracy and reliability

13.- Timeliness and punctuality

14.- Coherence and comparatibility

15.- Accessibility and clarity


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6.- Impartiality and objectivity: Statistical authorities must produce and disseminate European statistics respecting scientific independence and in an objective, professional and transparent manner in which all users are treated equitably

– Errors discovered corrected asap– Statistical release dates and times are pre-

announced.– All users have equal access and at the same time– Statistical releases objective and non-partisan


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13.- Timeliness and punctuality: European statistics must be disseminated in a timely and punctual manner.

– Timeliness meets the highest European and international dissemination standards.– A standard daily time is set for the release of European statistics.– Periodicity of European statistics takes into account user requirements as much as possible.– Any divergence from the dissemination time schedule is publicised in advance, explained and a new release date set.


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15.- Accessibility and clarity: European statistics should be presented in a clear and understandable form, disseminated in a suitable and convenient manner, available and accessible on an impartial basis with supporting metadata and guidance

– Statistics are presented in a form that facilitates proper interpretation and meaningful comparisons.

– Dissemination services use modern information and communication technology and, if appropriate, traditional hard copy.

– Custom-designed analyses are provided when feasible and are made public.


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15.- Accessibility and clarity: European statistics should be presented in a clear and understandable form, disseminated in a suitable and convenient manner, available and accessible on an impartial basis with supporting metadata and guidance

– Access to microdata can be allowed for research purposes. This access is subject to strict protocols.

– Metadata are documented according to standardised metadata systems.

– Users are kept informed on the methodology of statistical processes and the quality of statistical outputs with respect to the ESS quality criteria


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Not all are on the website….


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Not all are in the website: Tailor-made requests

Our publications do not contain all the data….

The Users service has specialised personnel who will advise users and offer them specific guidelines for making requests for information and subsequently will conduct a study and a specific compilation adapted to their needs.


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Not all are in the website: Tailor made requests

Tailor-made requests are carried out with 2 limitations:

-Statistical secrecy, as data that facilitate direct or indirect identification of a specific citizen or institution cannot be provided to public or private institutions.

-The representativity of data obtained when sample investigations are carried out.


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Not all are on the website: Tailor-made requests

In the Users’ Unit you may request:

-Information extraction from the databases

-Non-published special tabulations

-Data with greater territorial, sectorial breakdown level, etc.


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Not all are on the website: Tailor-made requests

Distribution of Tailor-made requests by subject 2007

Population 22Economy) 6Demography 20Society 7Industry and Agriculture 12Services 29Others 4 Total: 2535 %


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Microdata


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Microdata

Strict protocols apply to outside users accessing microdata sets for research purposes.

From June 2005, microdata sets sourced from 22 statistical operations and made anonymous to maintain confidentiality ( free of charge ).

ASCII files structured into fields which capture for each individual record of the survey the values taken by each variable.


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Microdata

The data is presented in non-aggregate form

Any person using microdata sets must cite the INE as the primary source

The INE accepts NO responsibility for the outcomes that users obtain from these files using their own calculations.


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Microdata


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Microdata


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Microdatos

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2.000

3.000

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6.000


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Thank you for your attention

Documents

Dissemination Guidelines Maria Jesus Vinuesa