Dispatch Software Application SmartPTT Test Procedure

7/30/2019 Dispatch Software Application SmartPTT Test Procedure

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Dispatch Software Application SmartPTT Test Procedure

2013

This document contains information about test procedures of SmartPTT application regarding its general

functionality in IP Site Connect Network. It doesnt contain information about specific features testing and

MOTOTRBO equipment testing. Procedures may vary depending on required and frequently used functionality

for each customer.

Table of contents

1. Test Procedure of SmartPTT general functionality.......................................................... 21.1. SmartPTT Radio Service status test.......................................................................... 21.2. Launching SmartPTT Dispatcher application ............................................................. 2

2.

Test procedure of Dispatcher-Radio communication....................................................... 2

2.1. Subscriber radio registration on Dispatcher Console....................................................... 22.2. All Call from Dispatcher Console ............................................................................... 32.3. Private Call between Dispatcher and Subscriber........................................................... 32.4. Group Call with Dispatcher participation ..................................................................... 32.5. Emergency Alarm ..................................................................................................... 42.6. Emergency Call......................................................................................................... 42.7. Call Alert ................................................................................................................. 52.8. Radio Check............................................................................................................. 52.9. Radio Monitoring by Dispatcher................................................................................. 52.10. Blocking and Unblocking Radio by Dispatcher............................................................. 62.11. Text Message Exchange between radio subscribers and Dispatcher................................ 62.12. Deferred actions ........................................................................................................ 7

3. Phone Calls Test Procedure (IP Site Connect Network) ................................................... 83.1. Private Phone Call initiated by phone subscriber........................................................... 83.2. Group Phone Call initiated by phone subscriber............................................................ 83.3. Phone Call initiated by Radio subscriber...................................................................... 83.4. Phone call between Radio and Phone subscribers initiated by Dispatcher........................ 9

4. Test Procedure of GPS functionality.............................................................................. 104.1. Saving GPS coordinates in database .......................................................................... 104.2. Receiving and Processing GPS Locations from Radio Subscriber................................. 104.3. Turning off GPS Location Requests from SmartPTT ................................................... 104.4. Show subscriber on the map ..................................................................................... 11

5. Test Procedure of Sound Recording. ............................................................................. 11


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1. Test Procedure of SmartPTT general functionality

1.1. SmartPTT Radio Servicestatus test

SmartPTT Radio Service status test

# Actions Presumable result Comments

1

Launch Radioserver Configurator:

go to Startmenu->All Programs-

>SmartPTT->Radioserver

Configurator

SmartPTT Radioserver Configuratorapplication is started.

2

Take a look at the main window of

Radioserver Configurator. Make sure

that Service state is Started.

If Service state is Stopped, click onStart button to start the Service.

Service state is Started.

1.2. Launching SmartPTT Dispatcher application

Launching SmartPTT Dispatcher application


1

Launch SmartPTT Dispatcher at the

Dispatcher work station: go to Startmenu->All Programs->SmartPTT->

SmartPTT Dispatcher.

Login window is launched.

2 Choose Operatorand enterPassword

(if its set for chosen Operator), click

OKbutton.

Authorization in the system is successful

and SmartPTT Dispatcheris launched.

3 Make sure that all components are

available in Subscriber Panel in the list

ofOnline subscribers.

In the list ofOnline Subscribers all

necessary slots, groups and subscribers are

displayed.

2. Test procedure of Dispatcher-Radio communication

2.1. Subscriber radio registration on Dispatcher Console

Subscriber Registration after switching the radio on



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1 Switch theRadio A on Radio A sends registration request to the

SmartPTT Radioserver.

Radio status is changed to Online.

2 Switch the channel of theRadio A to

the slot 2 of the same repeater (IP Site

Connect Network).

RadioA isregistered on another channel

(e.g. slot 2)

2.2. All Call from Dispatcher Console

All Call


1 MoveRadio A,Radio B andRadio Cto the same channel (e.g. Slot 1).

Select Slot 1 channel in Subscriber

PanelofSmartPTT Application and

click on PTT button nearby.

One-way communication is establishedbetween Dispatcher andRadios A, B and C.

(One-to-Many Communication)

2.3. Private Call between Dispatcher and Subscriber

Private Call


1 In Subscriber PanelselectRadio A

and clickPTT nearby

Two-way half-duplex communication is

established between Dispatcher andRadio

. (One-to-One communication)

2 On theRadio A selectDispatcher

Contactor manually enter

DispatchersID and push Radio PTT

button.


established between Dispatcher andRadio

.

In the application you will see pop up

subscriber window where call type (Private

Call) and time are displayed. (One-to-One

communication)

2.4. Group Call with Dispatcher participation

Group Call


1 In Subscriber Panelselect Group 1 in

whichRadio A andRadio B are

included and clickPTT nearby.

Half-duplex group communication is

established betweenDispatcherandRadios

andB which areincluded in Group 1.

(Many-to-Many Communication).

2 FromRadio A contact list select Group

1 contact and press PTT button.

Half-duplex communication is established

betweenDispatcherandRadio A and


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Radio B (Many-to-Many Communication).

In the application you will see pop up

Group window where call type (GroupCall) and time are displayed.

2.5. Emergency Alarm

Emergency Alarm


1 OnRadio A press button

preprogrammed forEmergency Alarm

sending.

In SmartPTT application you will see pop

up call window in which event type

(Emergency Alarm) and time are displayed.

In SmartPTT application Slot (Channel) on

whichEmergency Alarm was sent are

highlighted with red color.

.

2.6. Emergency Call

Emergency Call


1 OnRadio A press button

preprogrammed forEmergency Alarmsending.


up call window in which event type(Emergency Alarm) and time are displayed.

In SmartPTT application Slot (Channel) on

whichEmergency Alarm was sent are

highlighted with red color.

.

2 Press PTT on theRadio A. Half-duplex communication is established

between Dispatcher,Radio A and Radio B

which are included to Group 1 (Group 1 is

assigned to PTT button by default).


up Group Call Window in which event type

(Emergency Call) and time are displayed.

3 Release PTT on theRadio A and press

PTT button in the Group Call

Window.

Radios A andB included to Group 1will

hearEmergency Group call.

4 When call is ended, in subscriber

panel click on right arrow to expand

Slot 1 (channel) menu.

and select Exit Emergency Mode.

SmartPTT turns offEmergency mode. Red

channel highlighting goes off.


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5 OnRadio A press button assigned to

turn off emergency mode.

Radio A goes out ofEmergency mode.

2.7. Call Alert

Call Alert


1 In Subscriber Paneldouble click on

Radio A to open Subscriber Call

Window. In Call window click on Call

Alert button to send command to

Radio A.

Call Alertis sent toRadio A and on Radio

Audio signal is played which notify

subscriber about incoming Call Alert.

2 OnRadio A press PTT button. Two-way half-duplex communication isestablished between Dispatcher andRadio

On SmartPTT Dispatcher Console pop up

Call Window is appeared in which event

type (Private Call) and time are displayed.

2.8. Radio Check

Radio Check


1 Expand Service menu and select

Radio Check.

Radio Checkwindow is opened.

2 SpecifyRadio A ID or IP (depending

on thesubscriber ID input method)

and select control stations which

should be used to check the subscriber

availability and clickSend button.

Pop up call window is appeared in

SmartPTT application. You will see

information about subscriber availability:

Subscriber isavailable.

3 Switch offRadio A.

Repeat actions from paragraphs 1-2.

Pop up call window is appeared in

SmartPTT application. You will seeinformation about subscriber availability:

Subscriber isunavailable.

2.9. Radio Monitoring by Dispatcher

Radio Monitoring




Window. In Call window click on

Application establishes latent private call

toRadio A andRadio A is transmitting

voice around the radio during the specified


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Monitoring button to sendMonitoring

command toRadio A.

period of time.


Call Window is appeared in which eventtype (Monitoring) and time are displayed.

2.10. Blocking and Unblocking Radio by Dispatcher

Blocking and unblocking radio by Dispatcher




Window. In Call window click on

Block Radio button to block the radio.

Radio A receives block command and it is

turned to inactive mode. Radio is disabled.

Nothing is displayed on its screen. Radio

does not response to clicking actions and itdoes not revert to normal operating mode

even if you power it down and then up.

2 ClickUnblock Radio in Subscriber

Call Window.

Radio A receives command to unblock the

radio, and radio is reverted to normal

operating mode.

2.11. Text Message Exchange between radio subscribers andDispatcher

Text Messages# Actions Presumable result Comments



Window. In Text Message field type

text message and press Send Button or

Enter on your keyboard.

Radio A receives Text message and it is

displayed on radio screen.

In Subscriber Call Window you will see

text of the message and delivery time. It

means that text message is delivered to the

Radio A.

2 Go to menu ofRadio A and select

Messages->Write. Type text message,

press OKand then Send. SelectDispatcher Contact Name (PC Contact

orPrivate Contact) and press OK.


Subscriber Call Window is appeared in

which text of the message and time aredisplayed.


Group 1 (in whichRadio A,B and C

are included) to open Group Call

Window. In Text Message field type

text message and press Send Button or

Enter on your keyboard.

Radios A,B and Creceive text message

and it is displayed on their screens.


Group Call Window is appeared with the

following information: Time> Message

is sent Text.



Radio A receives Text message and it is

displayed on radio screen.


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Window. Click on Message button

(which is nearSendbutton) to open

Send Message Window. Select

Template and click on Send button.

In Subscriber Call Window you will see

text of the message and delivery time. It

means that text message is delivered to the

Radio A.

2.12. Deferred actions

Deferred actions Voice message



In Subscriber Paneldouble click on

Radio A (even if its in Offline List of

subscribers) and select CreateDeferred Action.

Create Deferred Action Window is opened.

2 In Create Deferred Action Window

click on Record button and start

recording voice message. After you

finish click on Stop button. Click on

Save button to save recorded file as

deferred action.

Audio message is recorded and saved. (To

make sure that file is saved, go to Service-

>View deferred actions->select

Radioserverand click on Load action list).

3 Switch onRadio A. As soon as theRadio A registers in Online

List of Subscribers, Loudspeaker ofRadio

it will receive recorded file.

Deferred actions Text message



In Subscriber Paneldouble click on

Radio A (even if its in Offline List of

subscribers) and select Create

Deferred Action.

Create Deferred Action Window is opened.

2 In Create Deferred Action WindowtickSend text message field and type

text. After you finish click on Save

button.

Note. Unselect Send Audio Message

if you send only deferred text message.

Text message is saved. (To make sure thatit is saved, go to Service->View deferred

actions->selectRadioserverand click on

Load action list).

Switch onRadio A. As soon as theRadio A registers in Online

List of Subscribers, message will be

delivered toRadio A.


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3. Phone Calls Test Procedure (IP Site Connect Network)

3.1. Private Phone Call initiated by phone subscriber

Private Phone Call initiated by phone subscriber


1 DialRadio AID from the phone.

If there is anyPrivate Call Mask

specified in Radioserver Configurator,

first dialPrivate Maskand thenRadio

ID.

Loudspeaker of the Radio A produces the

sound which notifies user about incoming

phone call.

2 Press PTT on theRadio A Two-way half-duplex communication isestablished between phone subscriber and

Radio A.

3 Hang up to end phone call. Connection betweenRadio A and phone

subscriber is broken. Loudspeaker of the

Radio A produces the busy tone which

notifies radio subscriber that phone call is

ended.

3.2. Group Phone Call initiated by phone subscriber

Group Phone Call initiated by phone subscriber


1 Dial Group ID (in whichRadio A,B

and Care included) from the phone.

If there is any Group Call Mask

specified in Radioserver Configurator,

first dial GroupMaskand then Group

ID.

Loudspeakers of theRadio A,Radio B and

Radio Cproduce the sound which notifies

users about incoming phone call.

2 Press PTT on one of the radios. Half-duplex communication is established

between phone subscriber and group ofradio subscribers. (Many-to-Many

Communication)

3 Hang up to end phone call. Connection between Group 1 and phone

subscriber is broken. Loudspeakers of the

radios produce the busy tone which notifies

radio subscriber that phone call is ended.

3.3. Phone Call initiated by Radio subscriber

Phone Call initiated by Radio subscriber



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1 Go to menu ofRadio A and select

Contacts->Manual Dial->Phone

Number. Type phone number and

press OK.

If you have predefined phone number

in Contact List, you can choose it and

press OK. Select Call Phone and click

OKone more time.

Phone Subscriber hears incoming

telephone call.

Loudspeaker of theRadio A informs thatphone is ringing andRadio A is waiting

when phone subscriber picks up the phone.

When the phone subscriber picks up the

phone, he hears notification tone that this

call is from radio network.


established between phone subscriber and

Radio A.

Loudspeaker of theRadio Aproduces short

tonewhichnotifies that the connection is

established successfully.

2 Press BACKbutton on theRadio A

keypad to end phone call

Connection betweenRadio A and phone


radio produces the busy tone which notifies


On the screen of theRadio A you will see

message Ending Phone Call.

3.4. Phone call between Radio and Phone subscribers initiated by Dispatcher

Phone call between Radio and Phone subscribers initiated by Dispatcher




Window. Click on Call Telephone

Subscriber and select Phone

subscriber to connect. If there is no

necessary phone number in the list of

phone subscribers, click on Dial

button and enter phone number. Then

clickConnect.

Phone subscriber selected by Dispatcher

hears incoming phone call tone.

Loudspeaker of theRadio A informs about

incoming Phone Call.

On SmartPTT Dispatcher Console you will

the current phone call status: Ringing.

2 Establish the connection by picking up

the phone.


established between phone subscriber and

Radio A.

On SmartPTT Dispatcher Console you will

the current phone call status: Call.

3 Hang up to end phone call. Connection betweenRadio A and phone


radio produces the busy tone which notifies




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message Call Complete.

4. Test Procedure of GPS functionality.

4.1.Saving GPS coordinates in database

Saving GPS coordinates in database


1 In SmartPTT Dispatcher application

go to Settings->GPS

GPS Settings Window is opened.

2 TickSave GPS Locations in

Database. ClickFinish.

GPS Settings Window is closed.

GPS information will be saved to database.

4.2.Receiving and Processing GPS Locations from Radio Subscriber

Receiving and Processing GPS Locations from Radio Subscriber


1 Provide GPS signal reception byRadio

. (Place the radio outdoor for some

time or go outside with the radio)

Sometimes it can take some time to

receive GPS signal (about 10 minutes).


filled satellite antenna sign. That means

that radio receives and processes GPS

signal.

2 In Subscriber Panelright-click on


Window and tickGPS Support and

Show on Map (specify period of GPS

location update). Click on Save

button.

In the main menu of SmartPTT

Dispatcher go toMap->and open map

to see subscriber on it.

Subscriber Properties Window is closed.

Radio A sends its location information

according to GPS update time period.

On the map you will see Radio icon with

the actual GPS coordinates.

4.3.Turning off GPS Location Requests from SmartPTT

Turning off GPS Location Requests from SmartPTT




Window and unselect Show on Map

and click on Save button.

Subscriber Properties Window is closed.

Radio A stops sending s its location

information.

Radio icon disappears from the map.


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4.4.Show subscriber on the map

Show radio subscriber on the map




Window and click on Find on Map

button.

On the map you will seeRadio A icon with

the current coordinates.

If there are no valid GPS locations, then

radio icon will be shown with the last

received coordinates (saved in database).

5. Test Procedure of Sound Recording.

Listening Recorded Calls


1 In SmartPTT Dispatcher click on Event

Logs in the Main Menu bar and select

All Events.

The system event log appears.

2 Select several events which contain

sound records and click on Play

Selected Records button.

Play Records Window opens. Recorded

files are sorted by date. Automatically the

first record is played.

3 Click on Go to next record button. Dispatcher starts to play the second record.

4 Click on Return to previous record

button.

Dispatcher starts to play the first record.

5 Click on Stop Playbackbutton. File playing stops.

Conclusion:

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Dispatch Software Application SmartPTT Test Procedure