Direct Marketing Department , Central Office, Yogakshema,

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  • 8/14/2019 Direct Marketing Department , Central Office, Yogakshema,

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    Direct Marketing Department , Central Office, Yogakshema, Mumbai-21.

    Re: LIC of India ( Direct Sales Executives) Scheme, 2009

    The Life Insurance Corporation of India hereby formulates the following

    scheme, namely:-

    1. Short Title and commencement:

    1) The Scheme may be called LIC of India ( Direct Sales Executives )

    Scheme, 2009.

    2. Definitions:

    In the Scheme, unless the context otherwise requires,

    a) LIC means the Life Insurance Corporation of India;b) Scheme means LIC of India (Direct Sales Executives) Scheme , 2009

    c) The Chairman means The Chairman of LIC of India.

    d) The Zonal Manager means The Zonal Manager In-charge of a Zone.

    e) Engaging Authority means Sr. Divisional In-charge of a Division.

    f) Development Officers mean Class II officers of the Corporation.

    g) License means license issued by IRDA to act as insurance agent after

    undergoing pre licensing training and passing the examination.

    3. Nature of Engagement:The engagement shall be purely on Contractual Basis initially for a period of

    three years. The terms and conditions of engagement will be governed by

    LIC of India (Direct Sales Executives) Scheme , 2009.

    4. Number of Direct Sales Executivesto be engaged:

    The number for the purpose of engagement shall be decided by the Zonal

    Manager based on the requirement from time to time.

    5. Conditions of Eligibility:1) An Applicant must be an Indian Citizen.

    2) An Applicant should possess a Bachelors Degree from a University

    established in India under a Statute.

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    Note: Preference may be given to those applicants who possess the Bachelor

    Degree or Diploma in Marketing /Management. Good working knowledge

    of English and also one Regional language preferably local language is

    desirable. Knowledge of soft skills such as Power Point / Word / Excel

    would be an additional advantage.

    3) The age of applicant for engagement as Direct Sales Executives, shall be

    not less than 21 years or more than 35 Years:

    Provided that the upper age limit in respect of candidates specified in

    Column (2) of Table-I shall be as specified in the corresponding entry in

    Column (3) of the Table.

    TABLE I

    Sr.No.

    Category Age limit in years

    (1) (2) (3)

    (1) Member of a Scheduled Caste or a

    Scheduled Tribe.

    40

    (2) Member of OBCs (other than those in

    creamy layer).

    38

    (3) Ex-serviceman 35, increased by the

    number

    of years of service inthe armed forces subject

    to maximum age of 45

    years where he is a

    member of OBCs and

    47 years where he is a

    member of SC or ST

    and Maximum of 42

    years in Other than

    SC,ST,OBC Cases.

    NOTE: The Chairman may relax the upper age limit shown in Column No.3

    in individual cases, for reasons to be recorded in writing.

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    The age of an applicant shall be computed in terms of completed years as on

    the cut-off date mentioned in the notification inviting applications for

    engagement as Direct Sales Executives.

    6. Mode of Selection:

    1) Selection of Direct Sales Executives shall be made by the Zonal Manager

    by inviting applications through notifications in at least two newspapers

    having wide circulation in the area in which the Divisional Offices are

    situated. Zonal Managers may also circulate the notification to the

    Employment Exchange of the concerned Divisions. This notification will

    be an abridged employment notice and the candidates shall be advised to see

    the detailed notification on the internet site of the Corporation. Application

    forms shall be downloaded from the Website.

    2) The eligible candidates shall appear for a written test, if required and on

    being declared Successful in the same, for an interview by a committee

    constituted for the purpose by the Zonal Manager and consisting of oneofficer not below the rank of Asst. Divisional Manager and two officers not

    below the rank of Administrative Officer as per prevailing Govt. guidelines.

    The Zonal Manager shall decide whether to hold the written test or not. If no

    written test is required, then, short listed candidates shall be called for

    interview. The Zonal Manager shall have absolute discretion in the matter of

    prescription of minimum marks for a candidate to be declared successful in

    the written test and to stipulate the number of candidates to be called for the

    interview. The candidates shall be ranked in order of the aggregate of their

    marks in the written test and the interview and selection shall be made from

    among them by the Zonal Manager in the order of their merit having regard

    to the number of Direct Sales Executives (DSE) proposed to be engaged.

    Where the Zonal Manager does not accept the evaluation of a candidate by

    the Interview Committee, he shall record the reasons for such disagreement

    and after, interviewing the candidate himself, pass such orders as he deems

    fit.

    7. Medical Examination:

    No person shall be engaged as Direct Sales Executive unless he has been

    certified by a qualified medical practitioner, approved by the Corporation, tobe medically fit to undergo the training and subsequent engagement as a

    Direct Sales Executive to discharge his duties.

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    8. Engaging Authority:

    The Engaging Authority of Direct Sales Executives shall be the

    Senior/Divisional Manager-in-charge of the Divisional Office.

    9. Training:

    On selection as Trainee Direct Sales Executives, the candidate shall be

    informed about the same; the letter shall also specify that, the provisional

    selection shall be valid for a period of 3 months, during which time the

    candidate must acquire the license. (License for this purpose means the

    IRDA agency license). During the 3 months period or till he is designated as

    DSE whichever is earlier, he shall be paid an Amount of Rs.1,500/- per

    month. The Trainee Direct Sales Executives would be required to undergo

    50 hours of classroom training or as decided by IRDA from time to time and

    will be required to pass a test conducted by IRDA. After passing the test

    they shall be required to undergo an interview by the Designated Person forissue of License to canvass Insurance Business. On being granted the

    License, they shall be designated as Direct Sales Executives and a letter

    containing the terms of Contract shall be issued to them after the candidate

    gets license. The provisionally selected candidates shall not be entitled to

    any kind of leave during the 3 months training period.

    10. Allocation:

    Those Direct Sales Executives who accept the terms of Contract will be

    allotted to concerned Divisional Office. In case a DSE is allotted to a

    Conventional LIC Branch / Parent Branch / Satellite Office, it would be for

    operational convenience and the role of the DSE shall primarily be to

    generate New Business from the market and in no way shall he be involved

    with any other activities of the LIC Branch.

    11. Practical Training:

    All Direct Sales Executives shall undergo 15 days of field training and

    induction covering all aspects of the role DSE is expected to undergo and in

    life insurance products/ presentation and service related matters like

    Underwriting, Policy Servicing, Claims Procedure, etc. at ZTC/STC.

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    14. Remuneration

    The Direct Sales Executives on successful completion of training as

    mentioned in clause 9 hereinabove shall be paid Remuneration Every Month

    as follows:

    Year Stipend Conveyance Mobile

    Reimburse

    ment

    Total

    Remuneration

    Per Month (In

    Rs)

    First Year 8500 1000 500 10000

    Second

    Year

    9500 1200 600 11300

    Third

    Year

    10500 1500 700 12700

    The Above said remuneration will be subject to achieving the MinimumBusiness Parameters

    Chairman is authorized to revise the remuneration given above, as and when

    required, depending upon Market conditions, performance in New Business,

    etc.

    15. Incentives:

    The Direct Sales Executives completing more than the Minimum Business

    Parameter on Eligible First Year Premium shall be eligible to receive CashIncentive in addition to the remuneration given in clause 14 above, as

    follows:

    The amount of Cash Incentive shall be 30% of the Eligible First Year

    Premium brought in excess of the Minimum Eligible FYPI for the relevant

    year. In effect, the Cash Incentive for each Quarters New Business

    performance shall be paid every Quarter after a performance review.

    For e.g. if a DSE completes Eligible First Year Premium of Rs 10 Lacs

    during the 1st Year then, he shall get 30% of Rs 7.36 lacs (10 lacs minus 2.64

    lacs) ie Rs 2,20,800/- as Cash Incentive after completion of the year.

    Chairman is authorized to revise the Incentive Structure, depending on

    Market Condition, New Business Performance, etc.

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    16. Leave:

    The Direct Sales Executives will be eligible for 12 days of Casual Leave

    (one day on completion of a month). They can also be granted Extra

    Ordinary Leave, only with out payment of fixed remuneration for the period.

    Total period of EOL which can be granted to a DSE is 30 days. If EOL

    exceeds 30 days, the contract shall be liable to be terminated. They shall be

    entitled to 30 days earned leave in a year @2.5 days leave for every

    completed month. However leave cannot be claimed as a matter of right and

    may be granted subject to convenience of office. In no case, short duration

    earned leave of less than 3days shall be sanctioned. Casual leave and earnedleave shall not be combined. Unavailed leave at the end of the contractual

    period of engagement shall lapse at the end of three years though the

    contract may be extended further. No other leave shall be admissible and any

    absence not covered by leave shall be on loss of remuneration and shall have

    effect on continuation of the contract.

    17. Traveling Expenses:

    Tour travel expenses will be reimbursed to the DSEs for approved tours.

    Actual Traveling Expenses for Train Journey or for Bus Journey by the

    shortest available route subject to the maximum limit of Second Class Train

    Journey shall be reimbursed. Daily Allowance at the rate of Rs 150/-, Rs

    100/- & Rs 80/- shall be paid for Tour to A Class, B Class & C Class

    cities respectively. Incidental Charges as applicable to Agents of the

    Corporation shall also be allowed.

    18. Activity Report:

    Every Direct Sales Executive shall submit a day wise weekly report of all his

    activities to the Branch Manger (Dir.Mktg). Submission of weekly reports is

    Mandatory for release of Monthly remuneration.

    19. Performance Review:

    The Performance of DSEs shall be reviewed every month and the review

    format for every quarter shall be sent by the Branch Manager (Dir.Mktg) and

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    to the Sr.Divisional Manager(I/C) and the Regional Manager (Direct

    Marketing) of the Zone.

    20.Termination of Contract:

    In case a Direct Sales Executive does not procure the stipulated minimum

    New Business in a year, then his/her contract shall be terminated forthwith

    without giving any notice to him/her. The Contract shall also be liable for

    being terminated, if the Direct Sales Executive commits a misconduct,

    breach of any Statutory Provisions or is found to be indulging in activities

    detrimental to the interests of the Corporation provided however that, before

    termination of contract for reasons other than for minimum business

    parameters as stipulated elsewhere in the scheme, a Show Cause Notice shall

    be issued to the DSE. The engagement of DSE shall remain suspendedduring the period of issuance of Show Cause Notice and final decision on

    the reply thereof. The Sr. Divisional Manager-in-charge of the Division shall

    be the Competent Authority for termination of contract on any of the

    grounds mentioned herein.

    21.Continuity as a Direct Agent:

    A Direct Sales Executive may be allowed to continue individual agency with

    LIC if he desires so, but only as a Direct Agent either after the period of

    Contract is over or even when the Contract with him is pre maturely

    terminated for reasons other than misconduct and if he is otherwise found

    suitable or if the DSE submits his resignation before the period of contract is

    over.

    22.Working Hours:

    This being a full time marketing assignment, there shall be no fixed working

    hours and they may be required to work as per the suitability of the Direct

    Marketing Department

    23. Renewal of Contract:

    The contract can be extended for another term of two years and again for

    another one year subject to performance and suitability at the sole discretion

    of the Corporation. The minimum requirement of performance shall be that

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    the Direct Sales Executive should have received New Business Incentive for

    at least 1 Year out of 3 years. Once a Direct Sales Executive procures the

    minimum New Business during the three year contract period as per

    stipulated norms and is Other wise found suitable, the period of Contract

    may be renewed with suitable increase in incentive and remuneration, which

    Chairman is authorized to decide.

    24. Reservation:

    While engaging Direct Sales Executives, the Engaging Authority shall

    provide for reservation of posts for members belonging to Scheduled Castes

    and Scheduled Tribes and Other Backward Classes in the same manner and

    to the same extent as provision is made in appointment to the service of the

    Corporation. Reservation shall also be provided to other persons as may be

    decided by the Corporation from time to time.

    25. General:

    1. Selection as a Direct Sales Executive shall in no way confer the right on

    any candidate to claim or seek employment with the Corporation.

    2. Other than the amount and the incentive mentioned elsewhere in the

    instructions the selected Direct Sales executive shall not be eligible to

    receive any amount whatsoever by way of terminal Benefits or contribution

    to Provident Fund or Welfare Fund or Health Care Fund, etc.

    26. InterpretationThe Chairman may from time to time, issue such instructions as may be

    necessary to give effect to and carry out the provisions of this scheme. If

    any doubt arises as regards the interpretation of any of the provisions of this

    scheme, the matter shall be referred to the Chairman whose decision shall be

    final and binding on all concerned.

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