1

Dining with the Bobcats

January – February 2016

SIMPLY RECOGNIZE

The topic of the CHAT (Communication, Help and Training) for February was: Beverages: Creating a Retail State of Mind. “Retail Mindset” is a customer-focused approach to our work. Every day we should consider what products our customers want, what type of environment they may want to be in, and how they would like to be treated so we can provide them with exceptional service.

Arlene Lewis, Cashier, was awarded the YouFirst associate of the month for February. Arlene paid it forward by selecting Sam Elzoul, Outtakes, Heart of the House February YouFirst Associate of the Month.

Shouts Outs to the Café Q

Jeanette Cib@jeanettecib Shoutout to Loray for making me the best egg sandwich I've ever had at QU #fave @ChartwellsatQU

Way to go Joe and Anthony! Pizza was excellent today, server was friendly as well!

Austin Solomine. Submitted through Dineoncampus.com

Kudos to the York Hill Café staff! “I am writing to you to say that my experience with the staff at Rocky Top Cafe has been more then exceptional. Everyone is so friendly and charismatic and always tries to go above and beyond for us students. I have personally been treated so well by Kenny, he makes my day every time I come through for food! He always has a smile on his face and makes all of our food with care! I just wanted to give a special thank you for all for your services”, Dori Horne.

2

SIMPLY LISTEN

FRESH EYES TEAM VISITS!

SPECIAL DIET CONFERENCE

YORK HILL CAFÉ SUPPORTS THE HOCKEY TEAM!

Tell What You Think! Campus Dining Services and Quinnipiac University conducted a preference survey (3081 participants), held 13 student focus groups and reviewed the entire dining program to understand our guest needs which will help shape the future of Quinnipiac’s dining program. The Fresh Eyes process also included a review of the current dining program by Chartwells operations, culinary and marketing professionals in tune with dining and food trends. Based on the results short and long term plans will be developed to ensure the dining program is one created for the students, by the students. This process was received with great interest from the student body. The student television station, Q30 News, ran a piece on the Fresh Eyes process.

Special Diet Conference Campus Dining and the University held a meeting to develop a comprehensive plan on how to address students with special dietary needs. Laura Lapp, campus dining registered dietitian, presented the options available to dining services that were created to address the needs of these students. The group will meet again in March to complete the plan for Fall 2016.

Student Government Association and Campus Dining Campus Dining and SGA continued to meet and collaborate on improvements to the dining facilities. As a result of the meeting an additional bussing station was added to the 2nd floor of the Café Q dining room.

Culinary Changes to the Café Q! Because you asked and we listened the Breakfast All Day station is now open until 7:30 pm. Create Smoothies are now available and have been very well received by the students. Fresh Market station is now located at The Kitchen station. Fresh Market is a self-serve station where you can customize your plate and is sold by weight.

Campus Dining Services Supports Many Events for the QU community!

Gamma Phi Beta Social - Ice Cream Social

Occupational Therapy Association – Refreshments for Welcome Meeting

Gamma Phi Beta Social - Refreshments and Cupcakes

Residence Hall Council – Spring into the Semester Meet and Greet

Resident Assistants Appreciation Week – Complimentary meal for all Ras

Sophomore Meet and Greet – Sponsored refreshments “Thanks for having hot chocolate and apple cider for us. Our Meet and Greet was a success.” Travis Dunham, SGA representative.

Freshmen SGA Meet and Greet – Provided complimentary refreshments

3

SIMPLY COMMIT – OCTOBER CULINARY EVENTS

RAW BAR

YOUR REGION - BOSTON COOKING DEMO

FOOD NETWORK SIGNED COOK BOOK WINNER

BOBCAT DEN SUPERBOWL PARTY

Food Lovers Chili Recipes from Home Contest There were over 100 entries for the Chili Recipes from Home Contest. The culinary team selected 6 finalists: Paula Miller, Suzanne Zoufaly, Rachel Wrinn, Paula Demaio, Daniel Brown, and Jillian Borzain. Our guest judges were John Meriano, associate vice president of auxiliary services, Deric Waite, manager of card services, and Joe Tobin, director of dining services. After judging the chili on taste and appearance the winners were selected. The winners won a chili cook book, set of spatulas, dining dollars and of course bragging rights.

1st Place – Daniel Brown / Beef Chili 2nd Place – Rachel Wrinn / Chipotle Chicken Chili

3rd Place – Paula Demaio / Italian Sausage and Beef Chili Rachel Wrinn’s chili generated quite positive emails! Here is just one excerpt: “I had some of the chili today and really enjoyed Rachel Wrinn's chipotle turkey chili. It was so good and all the people I talked to enjoyed it to. I loved being able to chat with all the awesome chartwells employees about who's chili they liked the best. I can't wait to hear who the top three are.” raved Karree Helgerson.

DANIEL BROWN RACHEL WRINN

Raw Bar

Your Region - Boston

4

CHINESE NEW YEAR

MARDI GRAS

VALENTINE’S DAY CAFÉ Q

VALENTINE’S DAY ON THE HILL

Food Network Celebrity Chef Luncheon

Superbowl

Chinese New Year

Mardi Gras

Valentine’s Day Café Q Mason Jar Desserts

Valentine’s Day York Hill Cafe

Black History Month

Food Lovers – Chili Recipes from Home Contest

Your World – Greece

B obcat Den Coffee House

5

SIMPLY COMMIT – COMPASS IN THE COMMUNITY

RELAY FOR LIFE

QU STUDENT VETERANS ASSOCIATION

Campus Dining sponsored the Relay for Life kickoff event. Pizza, purple themed desserts and snacks were provided for the recruiting event.

Phi Beta Phi and Campus Dining hosted a hot chocolate sale to raise funds for their philanthropy missions.

Qthon hosted the Valentine’s Day for the Kids. Campus Dining donated refreshments for this fundraising event. Over 125 students attended this event. Campus Dining also donated pizza to another Qthon fundraiser.

Campus Dining and Ledges hosted a fundraising event. Campus Dining provided snacks and beverages. Ryan’s Cases for Smiles was created after a boy named Ryan was diagnosed with Osteosarcoma at the age of 12. Ryan underwent “five cancer recurrences, 30 months of chemotherapy, 15 surgeries, the amputation of his right leg, and over 150 days of physical therapy”. His family started this organization because a hospital stay can be very scary for anyone, let alone a child, so they wanted to provide comfort and support to these patients and their families. This organization works to help kids feel better while they are healing.

Donated pancake breakfast for the Student Veterans Association which served 200 veterans and guests.