Digitechx Inc. Repair Services

7/25/2019 Digitechx Inc. Repair Services

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April 3, 2013

DigitechX Repair Solutions

Company PresentationJanuary, 2015


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2015 Digitechx Repair Solutions 2Proprietary and Confidential

DigitechX Repair Solutions

Operating Division of Digitechx Inc.

Parent Owned By The Washburn Family Trust

Financed By White Bear Partners, A Private Equity Company

Part of a Global Telecom Supply and Service Family;

ISO 9001:2008

Certified

Quality

Management


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Expanding Global Presence

HeadquartersDallas, Texas, USA

Las Vegas, NV, USATorrance, CA , USA

Sales OfficesLaguna Nigel, California USA

Denver, Colorado USA

Eaton, Pennsylvania USA

Logistics OfficesAmsterdam, Netherlands

Buenos Aires, Argentina

Sao Paolo, Brazil

Santiago, Chile

Bogota, Columbia

San Jos, Costa Rica

Quito, Ecuador

Mexico City, Mexico

Panama, Panama

Lima, Peru

Caracas, Venezuela


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Customers

Over 40 active customers:


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Telecom Equipment Product

Lifecycle

0

0.2

0.4

0.6

0.8

1

1.2

Installed

Bas

e

Platform LifeFisher Pry Substitution Model

Original Equipment

Manufacturer (OEM)Warranty Ends PCN/

Service continue beyond

contract

ManufacturedDiscontinued

(MD)Supported but product

mature PCN/Softwareupgrades stop. OEM may

sell IP rights

End-Of-Life (EOL),End of Service

(EOS)Repairs continue until

operator removes from

service

Operator begins/end replacements

Repair Opportunity Sweet Spot Window may extend as long

as 10 years

Full Deployment100% of market reached

PlatformIntroduction

Installed base from field trials

Repair Option declinesas spare parts become

available through thegrey market


7/13 2015 Digitechx Repair Solutions 7Proprietary and Confidential

Products Supported


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Service Level Agreements

Standard

21Business

Days

Expedite

10Business

Days

Logistics

Next-Day

Turn

CriticalSparing

4-HourDelivery

Strict Adherence to SLACommitments

Monthly Reporting

Quarterly Business Reviews

Real-Time Access to SRO Work-in-Progress

The Solutions Customer Portal givesyou access to each SRO

Access to Technician Notes

CPMs - Customer ProgramManagers

Assigned CPM is your direct contactto your SRO workflow and progress

Repair

Supply Chain



ForwardStockingLocations

AdvancedReplacement

Logistics

InventoryManagement

Services

CriticalSparing

Logistics Services



Business Model Offerings

Pay as you go on a per-unit basis

Standard One-Year Warranty

7, 10 or 21 Day TurnaroundPer-Unit

TransactionalRepair

1-3 year pre-paid agreement

Extended warranty options

Monthly reporting and QuarterlyBusiness Reviews

Dedicated Customer Program Manager

Pre-PaidSubscription

Services

1-3 year agreement

Extended warranty options

Monthly reporting and QuarterlyBusiness Reviews

Dedicated Customer Logistics Manager

Logistics andProfessional

ServicesAgreements



What Sets Us Apart?

Engineering andTechnician Focus

Reputation for ability tofix hard-to-repairequipment

In depth understandingof circuit board designand functionality

Full-time techniciansinstead of part-time

contractors

Extensive burn-in testingafter each repair

Repair and Logistics

Extensive repairexpertise spanning over250 OEM (Original

EquipmentManufacturers) platforms

Certified productwarranty through repairand burn-in testing

Non-competitive withOEM vendors

Dedicated ProgramManagement by project

Warranty and SLAPerformance

Standard One-yearWarranties

Extended Warrantiesavailable

Outstanding SLA (ServiceLevel Agreement)performance

ComprehensiveReporting Capabilities



Summary

The company has 12 years of third-party Repairexpertise and documented hardware repair processes

on over 250 telecommunications platforms and 18,000

individual part numbers.

DigitechX Solutions supports Logistics Services foradvanced and critical sparing, forward logistics

planning, inventory management and decommission /

resale projects.

DigitechX Solutions provides Professional FieldServices for wireline power retrofits and maintenance,

mobility tower and PIM projects, and battery

replacement services.

Documents

Digitechx Inc. Repair Services